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    Veluxe Auto Detail

    3.8 (4 reviews)
    Open • Open 24 hours

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      Auto bug and sap removal

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      5 months ago

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      Alex P.

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      4 months ago

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      5 months ago

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      Alex P.

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      3 months ago

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      After a month of consideration, I decided to provide my review. I am awarding five stars for…read morecustomer service, five stars for professionalism, and five stars to Nick, the owner, and his entire team. Having had multiple vehicles undergo wrapping, paint protection film (PPF) application, and ceramic coating, I can attest to Nick's exceptional honesty, transparency, and communication throughout the process. At no point was I left to speculate or make assumptions. His recommendations were consistently accompanied by clear and concise explanations, which I found to be highly commendable. A minor issue that arose was promptly and effectively resolved. While a brief disagreement occurred due to a misunderstanding on my part, Nick's clarification and reiteration of his rationale quickly demonstrated the validity of his approach. My only significant challenge was the commute to the facility; (Van Buren has a lot of traffic lights) otherwise, the experience was flawless. The pricing, service, and communication all warrant a five-star rating.

      Nick showed up on time and was friendly and informative. However, I specifically requested and was…read morequoted for an interior shampoo, but instead, he provided the service he thought was best. When I got into my vehicle, I noticed that my seats had not been shampooed. There was also still bird poop on the roof, so I'm unsure whether the exterior received a full wash or was simply wiped down. He seemed rushed and mentioned that he had another appointment. If I scheduled services for two vehicles, enough time should have been set aside to complete both properly before moving on to the next customer. Since the second vehicle was a birthday gift for my friend, I called to ask about her results. She said her seats were not properly cleaned either, and that the car appeared to have been vacuumed well and wiped with wax. She honestly felt she could have received the same service at Quick Quack. Yelp has a form that allows customers to explain exactly what services they're requesting, so I'm not sure how the interior shampoo was left out of the quote and service. Even if you believe something doesn't need to be cleaned, if the customer specifically requests and pays for that service, it should still be completed. Overall, Nick was pleasant, but the service did not match what I requested or expected.

      Veluxe Auto Detail - auto_detailing - Updated October 2026

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