UNPROFESSIONAL! Called up for puncture repair. was told 18 pounds. when it was finished was charged…read more25, with an explanation that "some bikes take longer to take apart". As i left with bike the wheel was rubbing on mudguard. The Guy obviously hadn't checked it after repair. After some more work i left again and it was worse... guy said," Wheel is BUCKLED" Went home and turned bike upside down to find out exactly where rubbing was. The wheel was LOOSE! He Hadn't tightened the wheel nuts which is why it was rubbing in first place! As I use the bike to carry my child from Nursery the thought of the nuts coming off the wheel with him on it (due to the repairers forgetting) is very distressing. i immediately left message explaining what happened..(i also cut my hand having to re align the wheel) So far 2 days later an no reply. i have used this shop before and haven't had a problem. This time it was an unprofessional disaster that could've resulted in a serious accident. Obviously it was an oversight but i am very unhappy that no one has contacted me with an apology.

They work on high spec to low spec bikes, I have now used…read morethem several times, they are always willing to help, no drama. on the spot service when it can be done. Great Service, Great Guys, Very good prices, I don't go anywhere else now. You'd be mad not to use them

seriously, what a refreshing change to have a new bike shop in the neighbourhood! these guys are…read moresuper friendly and dont charge extortionate rates for their services. they sorted out my problem with my back wheel axel and chain and didnt charge through the roof. professional job done and ive been back a few times now to get bits and pieces tinkered with. they do a great service. im recommending this to all my friends who cycle. new favorite bike shop whooo!!

From the owner: Bike repairs, bike surgery, bicycle repairs, bicycle rental, bike parts, bicycle accessoriesread more

Lovely shop. Friendly, helpful and flexible, with none of the snotty contempt for "amateur"…read morecyclists you tend to get when a group of blokes runs a shop. Disastrous puncture spotted in the morning of a tube strike day. Shop opens at 8, the bloke was early, sold and fitted new inner tube on the spot and I was on the road by 7.55.

When I'm commiserating with fellow push-bikers on the sorry state of service in most London bike…read moreshops, its this place that springs to mind. Its not that the work done by the resident mechanic on my trusty racer has ever actually disappointed me, nor that you won't find some of the best cycle brands and top-quality accessories in here. You will. But I have to feel sorry for the blokes who work here. Their attitude to anyone who walks through the door with anything less than some new-season titanium-alloy construction is a sneering shame. I should have been warned after the first time I visited I was told I should wash my bike more often. F*** you, I thought, I happen to like the mud and rust effect. Anyway, I haven't been here for about three months, so perhaps they have got their act together. But then again, perhaps not...

The worst bike shop in the UK. Very slow service and unfriendly staff. Will only talk to you, if…read moreyou look rich. Brought my bike in to get my back wheel fixed. Got a call after three days, that they wouldn't fix it, because it isn't worth it! It's my decision if I want it fixed or not. They could have told me that when I left it there and not three days later. Went there one more time to give them another chance. Just to wait 10minutes for an unfriendly person that wasn't helpful at all. Too bad you can't give zero stars.

Came here after my not so horrific but rather damaging accident to get some stuff. Well, actually…read moreI visited all the bike shops in East Sheen- apparently a very popular place for bike shops considering its size... What can I say- the dude who helped me was very helpful, sympathetic to a fault (actually everyone but me think I had a very serious accident) and made some great suggestions on how to fall off next time. He also spent about 20 minutes helping me get a pair of gloves and fit a helmet. not easy considering both hands were wrapped in miles of bandages... Lovely little shop. Rate it second after the lovely local family owned place. You know what a soft spot I have for those...

What a rubbish service!…read more Came for an annual 'free' service I had booked well over a month in advance. Received a confirmation email twice, including a reminder the day before. Came to the shop on the day (a Saturday morning), just to be told that they don't have a mechanic, they don't why they booked me in and I can leave my bike for Monday. With their ridiculously minimal opening times it would mean I would have had to part from my bike for a week, thank you very much. That free service has a cost: a total waste of time! Will never cycle back there again...

These folks are FABULOUS!…read more I am training for a 500+ mile/5 day trip, and had issues with one of my Shimano 105 shifters. Even though I had authorized a replacement of the shifter (£200), they were able to repair the existing part and included it in the overall servicing of my bike. They had me back training in one day. This is the second servicing for this bike (GT Grade 105). I've also had them service my Brompton. 5 stars for all work done!

Needing a new brake cable installed on my bike, I got a great service from this recently opened…read moreshop. Rather than be told that I'd have to wait until sometime later in the week, here I simply wheeled my bike in, and 15 minutes later had a newly installed cable ready to go. The price, for both labour and cable, was also good at £8. More generally, this shop sells the usual range of bikes, though focusing more on bikes for the road than off-road. There are kids bikes. hybrids, some road bikes (and some rather nice accessories for the latter) and a couple of token-effort, psuedo-city bikes. The normal range of accessories, from puncture repair kits to fancy hydration and refuelling gels can be found here too. The service from the mechanic was friendly, offering to adjust the cable for free when it stretched a few days into use. I normally trek to Look Mum No Hands when I'm in search of quality service on my Dutch bike. But with this place right on my doorstep I suspect my trips eastwards will become rather less.

This Evans store is staffed by excellent and helpful folks : Keith , Jermaine , Haroun : super…read morehelpful and friendly. This store will be my go to !

Very helpful folks, a young gentleman named Tom was patient with me when I was in a bind…read more They stock Hoy bicycles and a good selection of accessories (seat + frame bags, locks, pumps, etc).

Expensive bike chain and this branch is particularly unreliable…read more Firstly, I had to leave my bike for a simple repair quote and at the time I asked if I would have to pay something when I would pick it up, which I was told that there was nothing to pay, as I would have imagined (but I asked to confirm, otherwise sometimes you get nasty surprises) They asked me to pick it up the following day or I would have to pay £30 if I left it overnight. So I left work early to pick it up the day I was told, only to find that my bike had not been checked yet. So I had to leave work early another day of the week to pick up the bike. When I got there, I was given the quote and a bill of £35 just to check my bike!! So I obviously argued this specifying the person that I had checked that I would not pay anything for this service and then in the end I didn't pay. But they confirmed that I would normally have to pay £35 just to have my bike checked to get a repair quote. So I explained to them that no other bike store that I have taken my bike to for quotes has ever charged me since they don't do nothing to my bike other than look at it and that it was outrageous that they would charge for it. Not only that, the quote was for £161 and I finally got the same work done in another store for £83. Unbelievable. I will never even look at their window shop again just in case they charge me for it too!

One of the better Evans Cycles…read more Staff are knowledgable and they have a decent mechanic. Have bought a number of things from these guys, including a Brompton and various accessories. Have a decent selection of gear and spares, they also leave a pump chained up outside for those out of hours tyre repairs if your caught without a pump in the area at night.