Nigel is a "craftsman!" Fantastic job in tuning up our 2 Trek sport bikes. I had to go back to the…read moreshop for a slight gear adjustment and he took care of that in 5 minutes. A week later I had a broken spoke and he took care of that the same day. I love supporting this independent repair shop, Nigel is one of the best in the business with very competitive pricing!

I had a bad experience with this business and will not likely be going back. This is a "one-man"…read moreshow business. If you need a quick turn around time, don't take your bike repair to this establishment. I am all about supporting local small businesses; however, this experience took it's toll on my patience.....I dropped off the bike for a wheel replacement. It took Nigel 3 weeks to get it back to me. He had eluded that it would be done over the weekend. He seemed frustrated when I called to inquire about delays and communication/updates were non-existent. When I finally picked it up (Not that he ever called to say it was ready, but because I was fed up and going to get my bike back fixed or not) the bike was delivered with a pinched tube that leaked air out as I got home. I went to take it back in and he was gone. Closed early despite his posted business hours. Nice enough guy and seems knowledgeable and passionate about bikes, but he runs his business like a hobby and lacks professionalism. This may have been a series of unfortunate events but was just frustrating enough to push my business elsewhere. He did not offer to make any discounts or accommodations for the experienced inconveniences.

Quick service. Efficient and friendly. Will return…read more Readily diagnosed my braking and chain problems

Dude owner was a zombie with no customer or closing skills. Did not give a crap b cause the dump…read morewas about to close. I had 3k in cash and he could not articulate a clear price --- CASH -- little places pay over 3% and about 5% on my AMEX. Well over 100 bucks --- no - same as cash. This business model has no legs. Bought one a couple hours later ELSEWHERE

Great experience visiting Wheel Sport! The staff is friendly, helpful and super knowledgeable. I…read morewent in to check out bikes for kids and they were amazing. Walked us through the appropriate sizes for little riders and were very patient with our kids. They also schedule tune ups.

I am so grateful for this shop!!! I am a complete newbie when it comes to bike stuff and mine was…read morenot riding right after a crash on some boulders. Greg was extremely kind, found all the issues caused by the crash, and explained what he did to fix them plus assured me that it's good to go for awhile now. It was so refreshing to have someone go out of their way to explain things and not try to upsell me (as a new, female rider that happens to me a lot and makes me really nervous since I wouldn't be able to tell what's right or wrong). The shop itself is also well stocked and organized with just about anything I would be looking for and I will definitely be back to check out bikes when I'm ready to upgrade! Thank you, thank you, thank you!

Joe was super helpful and very friendly not only was he able to solve my problem but he made me…read morefeel at home. My kids wreck their bikes all the time I won't go to any other shop. Beyond fair pricing and they have a passion for what they do.

I live out of state and wanted to purchases 2 bikes for my nephews. I phoned Bill at Post Falls…read moreBike Shop and he spent lots of time educating me as to what I should be looking for. Great customer service. You can't go wrong seeing Bill for your bicycle needs.

I bought some ski boots from them on a Thursday and went back in on Friday to see if they could…read moremake some adjustments. What I ended up doing was getting custom foot bed for my feet and boots. Then had the inserts heated up and put it all together and wore them for about 15 minutes while everything molded to my foot, ankle, and leg shape. For me this was big. My feet are 2 different lengths and 2 different widths and they both slightly curve inward. So the boots that are more reputable and higher end don't fit for me. I have suffered with the lower end, more generic, style boot because my foot shape. The employee was knowledgeable and easily conveyed the benefits of these mods. When I went out the next day it was really the first time I could keep my boots on all day. The realization that this is the comfort that most other people enjoy and this is what I've been missing this whole time. My friend said to me mid day that my form and technique improved significantly over last year and this was the first day back for the season. Long story short, get the custom foot beds and get your inserts heated and molded. It will be the best thing you can do for yourself and your skiing experience. The confidence you gain by having a solid foundation allowed me to really enjoy skiing at a higher level. Sports Outlet has really improved and upped their game.

New bike day! I can't thank Ben Deakins and Rome from SOLNIX bike shop in spokane washington enough…read morefor helping me get my dream bike. I have been in the customer service industry since the late 90s, I know a thing or two about customer service. Ben and Roman have been helping me decide on the Pivot shuttle LT for several months and the amount of knowledge they know is incredible! They without fail with every interaction went above and beyond normal customer service expectations. I am a loyal customer for life, and cannot shout out enough to all adventurers that if you're not going to them for your adventure needs, you are missing out on legendary service and knowledge.I went on a maiden voyage to beacon hill and the bike is epic , best decision I have ever made in a bike.

Are you shreddy? Have you ever had your bike fixed, and been, "oh, that's how it's supposed to…read moreride. Josh bled my front brake, rebuilt my dropper, and rebuilt my rear shock. I literally went as I shredded the brake bumps at Beacon. The brake works as it's supposed to, the dropper is "snappy." The was in the shock. Josh diagnosed that it was literally assembled and reassembled I correctly somewhere in the manufacturing process. The bike is only a few years old, and I've been held up by injuries. It is planted, responsive and soaks it up now. Thanks Josh!!!!

I love most bike stores, but this is my go-to store in Spokane. The people working there are…read moreskilled and knowledgeable while staying friendly and creating a great vibe. Impressed with how they treat each other, which leads to great customer experience. Great choice of brands that I like in both road and mountain bikes. I have bought new bikes from them and do most of my own maintenance but they have done a great job when things get too challenging or need skills and equipment that I don't have.

Paul (the owner) operates a classic hole-in-the-wall bike shop as if it were out of some back alley…read morein Paris, Rome, or Bloomington, Indiana. Now if Paul will add a few chairs and an Espresso Machine for shop talk on '70-80s era road cycling, ie, Greg LeMond!! Don Winant Spokane, Washington

Bike was promised to be done on a Thursday, come Monday it's still not done, I called, he said 2…read moreo'clock, so I went in and he still hadn't touched the bike yet. Waited my whole day off for the bike to be done and now I gotta take it somewhere else. False promises = upset customers. I don't have off all week to wait to pick up a bike. I can't tell you how much we wanted to like the place.