Mitch was great. He was professional, personable, and thorough. And he didn't get rattled when my three dogs came charging out of the house to greet him upon his arrival. My bike is in top form now thanks to Mitch. The manufacturers distributor for the bike I own is less than two blocks away from my house. I choose Mitch and his team for repairs, because of the great service they provide and great work that they do . I highly recommend. read more

I highly recommend Velofix for any of your needs! They're awesome, Bryan our Tech was super knowledgeable and professional, took care of all our issues and some for my sons Rad bike... No need to load a bike when they come right to you, Courteous staff who also followups and convenient for the person who on the go like me... Way to go team Velofix!!! read more

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I've been using Velofix for a while in other cities and this one was very disappointing. After paying for a diagnostic on a broken crank, the technician promised to help us file for a warranty issue with 3T. Despite numerous attempts to get in contact with them to, at the very least get the service report -- we got nothing. No response to phone calls and texts, no email, no photos or report as promised. Would not recommend this franchise. read more

This is specifically for the "San Diego North" Velofix (I believe they're franchised). Absolutely excellent experience. I was having a problem with the rear mech on my mountain bike that my LBS had been unable to fix. Jacob from Velofix came to my house within 24 hours of booking the appointment, diagnosed and fixed the problem (including explaining exactly what he was doing), did a once-over for any other issues that needed to be addressed, and charged far less than a bike store would have. They've won a long-time customer. read more

Had Brett from Velofix come out to tune up my 25+ year old GT Saddleback mountain bike. He arrived on time and had the bike riding like new in under an hour. Great advice on some things I might need to do to it in the future as well. Highly recommended mobile bike mechanic and it was much more convenient than if I had tried to get it to a brick and mortar shop myself. Thanks Brett and Velofix! read more

I've called on Velofix a couple of times and each has been an excellent experience. Most recently, Hayden really went the extra mile to solve all of my bicycle problems. I greatly appreciate him and the business. read more

Needed a dropper post installed in my E-MTB. Paul answered my text message on a Sunday night. We scheduled a time for removal and install. Paul arrived on time at my house in his Velofix van....less than a hour later my bike was finished, tuned and cleaned. Paul is friendly, professional and very polite. Paul also sales chain lube and cleaner. Very impressive service, I definitely will be calling Paul for tuneups when needed. read more

velofix - Bike Repair/Maintenance Near Me

We found Velofix through the Rad Power Bikes website when looking to schedule an appointment for maintenance and tune ups for our kids 2 RadRunner bikes. The alternative is taking them all the way to the Rad Power Bike showroom & maintenance location in San Diego which is a pain in the a$$. We were able to get an appointment within a couple days and they came to our home to service the bikes. Super convenient! Logan was our technician and he was very friendly, arrived right on time, and got the kids bikes back in tip top shape. Thank you Logan for getting the bikes looking and running great. We will definitely use Velofix again next time the bikes need service. read more

Set an appointment with Velofix for a major tune up and new wheels. Paul came to home and I greeted him. Told him what I wanted done and if any suggestions and advice for my bike's tune up. Couldn't be so much happier, upon completion he told me the new wheels were really good and said my bike has been tuned and is good as new. I took the bike for a test spin, feels lighter (new wheels), gears shifting easily, no grinding. I'm 100% happy with service and price!! I'll be booking another appointment in 1500-2000 miles for a tune up. Thank you Paul for your service and conversation!! read more

velofix - A1 job completion!! - Bike Repair/Maintenance Near Me

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Let me begin by saying the work was almost perfect. I give this review 4.5 stars and would, absolutely, recommend Paul to anyone. He came out to install replacement parts on my Radmini this evening. He was on time (I was late.), very friendly, fast and professional. His van was well equipped to perform anything that a bike needed. A couple of very minor issues were encountered after he left, one of which was partially my fault as I should have checked. In any case, Paul graciously offered to return the next day to resolve them. That counts as great service in my book! Beyond the job, he took an old bike that I wanted to recycle with plans of reconditioning it and donating to a charity that he's involved with. Thank you Paul! read more

Velofix was contracted by Radrunner to put together a new ebike for me. It was easy to get the appt and delivery and the bike was put together properly. However, it was noted that one accessory that was ordered was not installed or delivered. The cell phone holder was missing. Radrunner checked their records and said it was shipped to Velofix. Bryan said he was going to be at Rad runner so he would pick one up. Over a week and a half and numerous calls to him went unanswered. Finally when he did respond he said he would drop off the holder the same day. I am still waiting for the holder with no word from Bryan. The assembly of the bike was great. Follow through leaves a lot to be desired and I do not have the time to continually follow up on the item that was not delivered as it definitely appears they are wasting my time and do not intend to supply the missing item. Doubtful if I would ever use them again as broken promises are a big thing for me. When you make a promise you do it or communicate how you intend to fulfil it if a problem arises. Leaving a customer in the dark is a bad practice. read more

Adam was fantastic my 30-year-old ran's recumbent bike had not been ridden in 15 years needed a lot of work Adam got the parts put it together very professional will work with them again I see no reason to bring my bike into a repair shop again read more

Paul was fantastic at tuning-up my Rad City E-Bike. Great guy, prompt and knowledgeable. Highest recommendation! read more

Brett Lindstrom Brett was over today at the recommendation of RAD Power Bikes. We had an issue with one of the Bikes we just purchased, small, but they were on top of it by sending Brett over. He was on time, very professional and knew what he was talking about. On top of that, he put the baby seat on the back of my bike, which he offered to do, and I was grateful! He was fun to talk with, went over every question I had, It was clear that he goes the extra mile when it comes to customer service, based on our entire experience. 100%, we highly recommend Brett with Velofix!!! read more

Unfortunately booked an appointment online for next day and received confirmation email from the company but didn't see the van show up after waiting an hour. Called customer service and they asked to just wait a little longer since they couldn't get a hold of the tech assigned to me. Ended up calling back like they asked me to, was going to cancel the appointment but was on hold 10 minutes. Tried again and same so i just gave up. Wish it would have worked out :( read more

Paul Dunlap most definitely made a bad experience into a 100 % positive one. A cyclist at the mammoth gran fondo hit me at 30 mph and took me and my bike out of the ride and Paul went out of his way and took me back into mammoth. Great customer service and a great guy to talk to when I was definitely not feeling well. Very professional and hope to take my bike to him in the future. Thank you again Paul! read more

velofix - Bike Repair/Maintenance Near Me

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I was sick of taking my bike to Trek in San Marcos and having to leave it for sometimes two weeks for a simple service. After hearing about Velofix I gave it a try. Paul came to my house on time and totally overhauled my Trek Slash 9.8. After he was done my bike road like it was brand new. The breaks were perfect, the gears shifted on point and the rear cassette was so clean. The service was all done out front of my house and I got my bike back after a short time. The service charge for the total overhaul was way cheaper than Treks top service. I am totally sold on the service and will definitely recommend Velofix to my friends. read more

Great service . Came to my house to give bike a tune up. Very friendly and professional and took great care of my my bike . Highly recommend! read more

Brett Lindstrom did a great job on all of my bikes. Just ordered a new electric bike from Rad Power Bikes for my wife, and he took it the same day I reached out. The work is always top notch and on time, thanks for the great service and convince. read more

So glad I found Paul to help us with our Murf electric bikes. Not only is he very knowledgeable but he made the whole process so easy and worth every (reasonably priced) penny! He even told me why my bikes were prone to flat tires and suggested a solution that would save me grief for years to come. Next I'll have him come back for my regular beach cruisers that are in dire need of TLC. Would highly recommend! read more

Tried out Velofix yesterday and worked with the owner, Paul. He called ahead of time to confirm everything and let me know he was on his way. I do most of my own bike work, but had a couple things beyond my scope & tool kit. For example, bleeding my Reverb dropper seat post. Paul bled it easily (also showed me how) and casually mentioned that the Reverb post takes different hydraulic fluid than SRAM brakes--something I would have never known, and of course he had the Reverb specific fluid in his magic shop on wheels. He really knows his stuff. Not only are the prices competitive compared to a bike shop, but the convenience is unreal, and you get a dialed in mechanic working on your ride versus a 20 year old bike shop kid who is totally clueless. Oh yeah, and he is a super cool dude as well. Definitely a recommended experience, for many reasons. read more

Super helpful and convenient - Paul and Adam came out to my place within a day to assemble and fine tune my Townie cruiser. I didn't want the stress of putting it together after a flight with a bike box. It had taken me way Too Long to take it apart! Then after a ride I realized the handlebars needed adjustment and Adam graciously came back right away to make it perfect. Thank you! Highly recommended that you have professionals take care of bike assembly for stress reduction and safety. read more

My partner and I hired velofix to fix two bikes. One bike needed a shifter to be fixed, and the chain to be replaced The second bike needed a basic tune-up, but had no major issues. We paid $370 for work on both bikes. The result was less than satisfactory. - The problematic shifter on the first bike was never fixed, despite the hefty premium-service price tag - The second bike's chain started having new chain-problems (falling off) immediately after the visit We wanted to give the business a second chance, because of its convenience. We wrote Velofix to ask if they'd consider waiving some of the cost, given we paid a lot of money for one bike that was only half-fixed, and another that was left with a new problem. The regional manager, Zach, was responsive at first, stating they'd honour a service guarantee. But he quickly went radio-silent. By the time we got his response, we had already been charged another $108 for 20 minutes of work to fix one of the bikes' issues. What's frustrating is that the problem with the chain (which started after the initial velofix appointment) was still not fixed, despite the additional $108 of money and my time. We are now $478 in with Velofix, with a bike that still has problematic shifters, and another bike with a chain that falls off regularly. This is unacceptable. I have since written Zach and Velofix multiple times, and the emails have received no response. I do not recommend Velofix, as it strikes me as a business with a disregard for ethical business practices, and for delivering against their (very premiumly-priced) brand promise. read more

Brett Lindstrom was great! I attempted to unscrew part of my bike to put on a bike trainer and ended up with my bike in pieces. Brett quickly put it back together and and on the bike stand. read more

Paul and his crew are the absolute best. Not only are they super competent in their wrenching skills; even more importantly, owner Paul is supremely fair and honest in doing whatever it takes to ensure his customers are happy with their overall experience. They have earned my ongoing business and raving recommendation. read more

I got 2 bikes and an electric scooter for my kids for Christmas. Of course they all arrived unassembled in boxes. Wtih no experience assembling bikes, I knew I needed to find some hlep. I called Velofix and within a short time, they were at my house assembling everything and even servicing an older bike right in front of my house in their very cool van. I never had to leave my house. No shelping heavy boxes and the service was OUTSTANDING. I would highly recommend Velofix. We are now ready for a very exciting Christmas. Big thank you to the owner, Paul, for making it easy, convenient and all at a very fair price! read more

Both Paul and Tom "Rule" Hands down. While I originally only needed a quick tune and some components added, they went the whole nine yards (obviously making sure I was okay with it first) and had the bicycle in better-than-new form! Seriously, it's never ridden this well before! They also found a design flaw with my tri bike and worked with me to come up with a solution. 100% amazing service. Do not hesitate to get in touch with him. Paul and Tom will treat your bike like royalty and you will love it even more when you get it back. They have also built a couple of my wheels - tight :-) read more

Posting for my buddy G. I just wanted to THANK Tom Cody for providing a quick, efficient, and clean repair on my bike. I had an irritating clicking sound coming from my drivetrain the last time I did a coastal ride, and I reached out to Velofix to diagnose and repair the problem. Tom parked his awesome mobile shop in front of my house and quickly started working. He installed a new chain, replaced my bar tape, adjusted my headset, and did a thorough job cleaning up everything. I excitedly test rode my bike the following day at Fiesta Island, did Torrey Pines repeats the day after, and conquered Mount Palomar that weekend. The most important thing for me was to make sure this bike was safe to ride, and Tom's experience and expertise made me confident riding my bike again. The left crank arm was not initially set properly, and the headset was extremely loose, but Tom identified the problems fast and resolved these issues. It's conveniently awesome having a mobile mechanic on call; now I don't have to wait to take my bike to an LBS! Great service! Great work! THANK YOU again for the excellent job! - Grely Ponce 619 Barkada read more

Prompt, friendly and very knowledgeable. I scheduled the repair online. Paul was right on schedule and took the time to be informative about what he was doing. Try it once and you'll realize this is the way to go to get your bicycle repair/maintenance. You can't beat the convenience. read more

I used Paul with Velofix North San Diego County for maintenance on my Schwinn Evolution Comp Airdyne bike. I found Paul to be a very positive and professional guy who is very knowledgeable about bikes. Schwinn no longer makes this stationary air bike so I had to search around a little for someone to work on it. Glad to find Paul who gladly came to the house and worked on the bike. Although the bike is in great shape, after the full maintenance there turned out to be a problem with the sensor that fires up the onboard computer. It was hard to find this replacement sensor and it took a while, but Paul found the piece and got the bike fully working again. I would highly recommend Paul as he really stuck to it and found this piece for my Schwinn Evolution Comp Airdyne bike. Thanks again Paul for bringing my baby back! read more

My Masi was in major need of some good fixing and Paul did a great job. Communication was simple; via email, made an appointment, and he was out to my house within a day to fix my bike. The price was very reasonable especially considering he comes to you! He was knowledgeable, professional, and let me know exactly what my bike needed up front. Defiantly would recommend Paul to anyone! read more

Paul was terrific. He texted ahead with his schedule and let me know when he would arrive. Online booking was incredibly easy. Very reasonable price for service to bike. Will use him again for any future repairs. read more

I do most of the work to my bike but had a strange noise coming from either my bottom bracket or my chain. My friend suggested having Paul from Velofix look at it. I don't like taking my bike to shops cause it usually takes a few days. My friend explained how they will come to you and usually do the work on the spot. Paul came out and fixed my bike the same day. I will be using him for years to come. read more

What a great way to have a new bike delivered! Had it shipped directly to Velofix and they unpacked, assembled, tuned and delivered it, Then they adjust everything to fit your body, A month later they will return and do any needed tweaks. The owner or the franchise is an avid biker ​and the mechanic. His well-equipped​ workshop​ is in a Sprinter van so the work is completed at your location. No lugging the bike to a store, then having to pick it up. I'm sold! read more

Paul did a fantastic job. If I had known what a PITA putting my Radpower bike together was (and still had to have the brakes and spokes adjusted), I would have saved myself the headache and spent a little extra money and hired him to do the whole thing. He came to my house, used covid 19 precautions, and gave me advice and pointers; it was an all around great experience and I will use him again (hopefully not to come and pick me up when I get a rear flat in my ebike!) Thanks for doing a great job Paul! read more

Velofix is the BEST! I have had my road bike serviced at several local cycling shops & never had an experience like I did with Velofix. Owner Paul Dunlap is professional, knowledgeable, experienced & goes above & beyond for customers. I made an appointment with Paul to service my road bike & he ended up servicing several of my neighbors bicycles as well. All of my neighbors were very pleased & my bike has never ridden so well! Paul spent extra time to repair safety issues on my bike that no other service shop had noticed. Thanks to Paul I feel safe knowing that my bike is dialed. PAUL IS WONDERFUL! Lorie B. read more

I seldom write reviews, but feel the need to comment on the excellent and personable service I experienced today. Paul delivered my RadCity fully assembled and tuned right on time. After a short test ride he made some final adjustments, and even made some brake adjustments on my RadMini gratis. I was encouraged by his positive comments on the Rad bikes...validated my choices. His service was very reasonably priced and includes a follow-up visit in a month to assure all is well. This concierge service was an option from the bike company...I jumped on it to avoid the minor difficulties I had putting my mini together a year ago, and would recommend Velofix highly for any bicycle services you might need. read more

Bought a new bike from Amazon. Rear wheel was out of true. Velofix adjusted that, front brake, and a couple other issues. Quick, easy, and didn't have to try to fit the bike into a Miata to take it to a shop. Thanks! read more

Professional, convenient and great service! Thanks for getting me back on the road Paul!

I needed someone to setup my handcycle and Paul without hesitation said he would be happy to help. He finished setting up my handcycle today and did a fantastic job. He comes to your location, does excellent work and is very reasonably priced. Thanks Paul! read more