I have used Velle's carpet care twice. He has a Groupon but if you book directly on his webpage it is the same price. Both times I booked directly on the website and paid with a credit card at the time of booking. Velle showed up on time and got right to work. He got out a makeup stain and my carpets look new again. I'll continue to use Velle's yearly! read more

Hello, this young man is a gentleman and a terrific carpet cleaner. Used him twice at others condo. He did a very neat clean job and on top of it he was oorganized. That meant the world to my mom. She has recently passed away but she was totally imprssed by his skills. Do yourself a favor and try this guy. He does not have all the bells and whistles but he has the committment and the skills to clean the carpet, upholstery etc. I strongly reommend him. In fact I am going to call him right now!! read more

Great job. I'd originally booked and cancelled a Groupon with another "well-rated" business when they tried to slap extra fees on because I have an elevator. It took three calls to even book that. Headache. Velle's was super easy. Very quick estimate, answered the phone himself to book the appointment, called to confirm, called when on way. He was done so fast, I nearly missed him when I came back home, and my floors weren't the mess they are when I rent a machine. THAT mess takes me hours. Not worth it. My very light carpet looks factory new again! We never wear shoes inside but just being downtown with the dirt makes it grimy. Grime no more. Also, yay, my baseboards weren't banged up. Had that happen with a different business before. Four thumbs up from us. read more

I had my couch professionally cleaned. He took almost an hour and got out some serious yellow stains (I think from hair dye/product), which I was so impressed by. He delivered beyond my expectations. Price is right too. Would highly recommend. read more

So, I used my fellow Yelpers to point me to the best carpet cleaner and they guided me to Velle's. I messaged him and he replied back to me in a timely matter. He answered all of my questions with no rush or irritation from his end. The quote he gave had me to hit him with the "now let me get this right. You mean to tell me that for both of my rugs, you're only charging..." And from there, the appointment was booked. He arrived on time, presentable, respectable, equipped and ready to work. He worked the hell out of my kids and front room rug! He had it looking like they did 4 years ago. I'm pleased. And I'm not an easy one to please. Thank you Velle's. read more

Also this company also goes by Honey Child's Carpet and Upholstery Cleaning

A+ service. Velle was very quick and easy to work with. I bought a groupon and it was well worth it! I would recommend this business to anyone! read more

Velle's have good prices and they are very responsible I highly recommend this service!

I purchased on Groupon and I was very happy with the service. Lavelle arrived at the scheduled time and was finish in an hour. I had 2bdrms but I only had him to clean the areas we walked on the most. He was able to uplift this ugly stain that was driving me crazy that I had on my bedroom carpet. It started to turn yellowish as he was cleaning. He explained that it may have been some detergent that was used on it prior and he stated that it may go away once the carpet was dry and IT DID!! The only suggestion is that he wear shoe footies when entering someone's home. I think that would be a good touch because I usually ask everyone to remove their shoes whenever they walk into my home from the outside. Particularly since it was raining on my appointment day. Overall I'm very, very pleased with the results and I will recommend to people I know. read more

Lavelle communicated well by phone and text to set up the appointment. He and Chris were a fantastic team, and very flexible when working with my schedule. They ended up coming to my school to clean my area rug in my classroom after hours, on a Friday, before Labor Day! The rug was left very clean and my entire classroom (a huge 43' x 65') smelled great even 4 days later when I returned to start school! read more

I like to give many thanks to the guys that shampooed my sectional yesterday. I will definitely use your service in the future. Thank you

Velle's did a great job on my carpet. I chose Velle's because of the 5 star rating and great reviews on Yelp. I was not disappointed. Lavelle, the owner and his assistant were very pleasant and professional. I will certainly use the service again and recommend Velle's to my family and friends. read more

Velle's Carpet Care - Carpet Cleaning Near Me - Chicago, Illinois

This is my 2nd time using this company and I would highly recommend. Time to receive a quote is quick, prices are very fair and service is quick, thorough and friendly. I just needed a carpet cleaning for the bedroom area and was able to get an appointment for the next day. Cleaning took about 30 minutes and then normal 6hr-ish dry time. Very happy with the results. I am going to continue to recommend this business to my family and friends. read more

Lavelle was great! He was very personable and friendly. He was running a bit behind and made sure to let me know as soon as possible. I received the groupon as a gift because of a urine stain and he treated my rugs and they both look and smell amazing. They both look so revived and refreshed. If I even need them cleaned again I will definitely use this service. read more

Velle's was amazing! He was super professional & on time. He also had great communication as the texted and called before he arrived, and his work left my carpet like new!! Hire Velle's! Best carpet cleaning service in Chicago! read more

If I could give negative stars I would. I scheduled an appointment for March 23 at 10:00 A.M, over a month ago. My appointment time comes and no one shows. I called the business number at 10:30 A.M. and left a message asking was anyone coming out to complete my services.No answer or anything. I'm a pretty understanding person,so I tried to give them the benefit of the doubt. I thought you know anything could have happened and thats why no one had arrived ,WRONG! No one never called me back in regards to my appointment. However, I got a call from them around 9:30 P.M. that night which seemed to be a butt dial. It was just music and people talking in the background. There were other things I could've done on my Saturday morning, other than waiting for a business that couldn't keep their word. I have no interest in supporting a business that is clearly unprofessional and that doesnt respect patrons time. read more

Velle's Carpet Care - The Call I received - Carpet Cleaning Near Me - Chicago, Illinois

Very professional work done at a reasonable rate. Lavelle is a great person and with us he went over and above to ensure that carpet is thoroughly cleaned, and each corner of stairs is nicely covered ... GREAT JOB ... definitely will get back to him for my future needs and recommend him to anyone read more

Did a Great job! We're even able to fit me in when my friends dog peed somewhere! Great price and great service! Highly recommend!

Lavelle did a great job on our disgusting carpet! We got our soft carpet back! Our apartment looks much better and lovely now! He is such a nice guy! I would recommend his professional service to everyone who want a fresh soft like-new carpet! read more

All I needed to be cleaned was 1 large armchair and 2 5x8 rugs. I called to ask if the groupon would apply and he said that it would be cheaper just to pay the cost. It was - only $45. The rugs look great, they cleaned the whole chair, and I saw him check all the tags on the items to ensure they would be ok to clean. They were on time, and professional. Thanks! read more

He was fast and professional and did a great job getting out the stains in the carpet. I'm not sure what cleaning products he used, but the carpets didn't smell chemically at all. The only reason I didn't put 5 stars is that he was almost an hour late. Even so, would probably use this service again read more

These guys did a great job cleaning the carpet at my old apartment post move out. I was on a budget so I searched for something at a reasonable price since many carpet companies over charge. Velle's charged a fair price for a great job. The guys were nice and pretty quick. For my 2 bedroom apartment they were done in an hour. They were also good communicators. I called a few places and never got a call back, but Velle's kept me updated up until when they finished and left my apartment. Definitely recommend for your carpet cleaning needs and I plan to use them in the future to clean my couches. read more

This is the second time that I used Velle's and I would highly recommend! They are prompt, thorough, and fast! Great job today guys! Thanks again! CjA Lockport IL read more

I just hired Velle's Carpet Care again to refresh a pet-laden chaise lounge and to clean a rug and I am so very impressed by this company. I will call them for any of my carpet, furniture and rug needs in the future. You can get an appointment - usually really fast - very easily. They show up exactly on time. They are fast, reliable and efficient. And, their work is wonderful. This is seriously the best service I have ever received in Chicago. It is nice to know there are businesses out there who really do perform a great service, at a reasonable price, and stand behind their work. read more

This guy is hands down the best carpet cleaner I have come across. Velle is a humble hard working guy. My experience was 5 stars. He was on top of it & am very satisfied with the outcome on both my area rug and carpet in the bedroom. read more

Nice work! My carpets look amazing. He was thorough, courteous and on time. I'm glad I went with him over any of the big guys. Also took time to ask questions about the kind of rug/carpet when I called whereas every one else just wanted to schedule the appointment. Also, very flexible with his appointments. read more

What a phenomenal carpet cleaning company! Levelle is the owner and came to my house to clean area rugs that my little dog had urinated on in varying places. (Gross I know...not happy) anyway, Levelle took such care and time making sure that all of my rugs were clean 100%. I've never had a company take so much time and attention and make sure that my problem was remedied. His pricing was half of any other company also! Cannot recommend highly enough! Would give 10 stars if possible! read more

We are delighted with the service and professionalism. We were moving out of state and did a lot of entertaining in the house leaving red wine stains in multiple places on our white carpets. Then the movers came along and the carpets were in dismal condition when they left. Velle's arrived on time, took 3 hrs to do a great job of cleaning with no supervision, didn't try to hit us with upgrades. All stars!!! read more

Lavelle was great! We had our carpeted stairs and our area rug cleaned. It took about an hour and afterwards everything looked like new and smelled fresh. One minor issue- we are on the third floor of a condo unit and after the job was done we realized there was some light damage done to the walls in the main entry way to the building, must have been from bringing the rug cleaner upstairs. Our association is planning to paint the main area anyway so it was not a big issue. Overall very pleased with how things turned out. read more

This is my first negative review. I had a simple studio to have the carpet clean. Nothing major. I left the cleaner alone, when I came back the floor was wet. I figured a good job was done, but after it dried the 2-3 small spots remained. read more

Very responsive and professional setting up the meetings, the day of they confirmed, showed up on time, and done in 2 hours. I had the move out/in and carpet shampoo for a 850 sq ft 1 bed rental unit (I believe it was Lavelle who did the work). Excellent work, it was spotless and the carpet looked new. I will use them for all my units going forward. Chris read more

I purchased a Groupon for carpet cleaning but asked when I called if I could use part of it for a sofa. They weren't able to accept the Groupon for upholstery cleaning, but quoted me $50 for our sofa. I decided to have an area rug and stairs cleaned to use the Groupon. When Lavelle arrived, he looked at the areas to be cleaned and told me would only charge me $25 for the sofa instead of $50 because the other areas to be cleaned wouldn't have cost as much as he originally thought. I was very impressed with his professionalism and the excellent work that he did! I also appreciated that Lavelle texted me to say he would be a bit late. I will definitely use this business again and highly recommend them to others! read more

Lavelle's professional and courteous!! Cleaned my condo's carpet as promised and on-time. Would definitely use again!!

Velle just finished cleaning all of the carpets in my house we're moving into on Friday. He did about 7 1/2 rooms for a GREAT price and they look fantastic. There was one room in particular that had quite a few pet stains that I was really worried about. I can hardly see them now! In the master there was wood stain from a piece of furniture and although you can still see it, it looks way better than it did before. I will definitely use this company again. Great work!! read more

Did a great job on my carpeted stairs and area rugs. Simple, friendly, and professional.

I originally found Velle's on Groupon but didn't need 2-4 rooms of carpet cleaning done, just 1 room so I looked up their website. I loved that they're very transparent about their pricing online and it was really affordable! All I had to do was give them a call to set up the appointment. My carpet cleaning technician was on time, friendly, and did a great job with my carpet. I will definitely use Velle's again for any other carpet cleaning I need done. read more

I am a landlord and I needed an apartment cleaned after someone moved. Velle got back to me fast and came the next day. They were flexible and came at the time that worked for me. They did an excellent job cleaning and shampooed the carpets. It was fantastic to get both jobs done in one shot. Working with Velle was easy from start to finish and the cost was very reasonable. We will use Velle for all of our cleaning. read more

Lavelle did a great job. I got my carpet cleaned and my furniture. Very professional and great pricing. Thanks!!!

Great service. will definitely use again. Professional and courteous. Did an excellent job cleaning sofas.