Stay away from this company. After trying to get a clarification for an appointment Leeann(office…read moremanager) got very defensive and would not offer a time to come out. Claiming they may or may not come for the appointment. Very rude! Edit: They offered to come out today, when asked what time they said after noon. Asked to be given a call an hour before so I can make arrangements and head over to meet them, but was told "we'll call you if we are coming out". Why suggest an appointment that you cannot confirm? Unacceptable. Also, asked to to speak to another person in regards of the situation and were told the person was in surgery, yet here we are getting a reply from the owner within a few minutes. Got to do better!

Eddie and his team are the most knowledgeable, professional and fair remediators you could hire!…read moreI've used them at several properties and recommended them many times and would not think of hiring anyone else, and you shouldn't either!

Their technician completely destroyed my oriental wool rug by cleaning it as if it were synthetic…read morecarpet. Caused the fibers to break down, horrible smell, dye bleeding and staining. This rug has sentimental and cultural value as a wedding gift. Its absolutely heartbreaking but the way that this location has completely neglected their incompetence and responsibility is beyond belief. As a multiple business owner myself, the owner should be ashamed of how his "manager" is conducting business.

Booked nearly a week in advance. They showed up late…read more The funniest part is their price. $300 for 2 rooms.

Our finished basement flooded when our sump pump failed. Service Pro came out very quickly and…read morebegin suctioning the water. Then they put about a dozen large fans to finish the drying process. When the basement was dry they proceeded to replace baseboards and repaint all areas that were affected by the water. We could not have been more pleased!!

We had them out for a quote on a water damage issue we had stemming from something in the roof. We…read morealso wanted the damaged drywall repaired in two bathrooms. They quoted a ridiculous $2000 to cut out a few places of drywall in the two bathrooms which wouldn't have been more than a few hours of work. I thought they were going to replace it and repair it but they said no. The estimate was awkwardly written and hard to interpret. When I asked them to detail any material costs and the number of hours of labor they refused and ended up not responding.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

We had an incredible experience with GCPRO. We worked closely with Kris, Marissa, Vasyl, and others…read moreon the team, and they were outstanding every step of the way. Our home flooded just two days before we gave birth to twins, and we also have a two-year-old with no family nearby--so this was an incredibly overwhelming and emotional time for us. From the beginning, the GCPRO team was responsive, efficient, and genuinely supportive. They communicated with us frequently and moved quickly to get things back on track. The scope of work was extensive--they removed two floors of drywall, repaired the ceiling, and completed major flooring repairs--yet they handled everything seamlessly. We were able to move back into our home within five weeks, and just 2.5 weeks after they officially began work. They even worked weekends so that we were able to get into our house quicker. More than anything, they gave us peace of mind during the most stressful time in our lives. I can honestly say this is the best experience I've ever had with a home service company. I cannot recommend GCPRO highly enough

GC Pro is awesome! We had a flood last year in the fall and they were literal LIFESAVERS. They were…read moreable to come out and address all the issues and get it fixed quickly and efficiently! It was such a peace of mind knowing they knew what they were doing, on time each day, respectful, and helpful contractors. We even had them do some extra upgrades in our home such as ceramic tile, new carpet throughout, and painting the entire home. We are so glad we went with GC Pro.

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

I wouldn't recommend this company. They were very friendly when trying to win my business, but the…read moreexperience changed quickly afterward. The project manager originally assured me he'd "take care of everything," but when I followed up to ask when reconstruction would begin, his tone completely shifted and he said it wasn't his department. From there I was passed off to other people like I was dealing with a completely different company. Overall, the communication was unclear and the customer service felt disjointed. On top of that, I was told it would take 2-3 weeks just to receive a quote for reconstruction work. It just wasn't a great experience.

I don't even want to leave this guy any stars. He will tell you whatever he thinks you want to hear…read moreto get a significant amount of money from you as a "deposit". Alluding you to believe that the insurance company will reimburse any money you leave as the deposit. Also alluding you to believe that the insurance company will absolutely cover costs for the project and will even go as far as telling you that he spoke to the insurance company when in reality he had not. Thank God I listened to my gut and did not give him the deposit amount he originally asked for... However he still got way more from me for taking off a piece of drywall. In the end the insurance company was never going to cover my project. This guy is like a lawyer except without the prestigious degree. Manipulation is his best skill. I highly DO NOT recommend this lying manipulative scam artist. 708.945.9864 1953 Airway CT. New Lenox, IL 60451-27011955 THIS IS THEIR CORRECT INFO

Beware of Dealing with RESCUE ME RESTORATION. They are a bunch of Scammers that will upcharge you…read morefor everything. The workmanship leaves nothing to be Desired. Watch without for the Hidden Fee's. Please get every in writhing, and make copy's of it. However, a Contract means Nothing to them!! This is the worst business to deal with, the owner will hire Subcontractors and he will disappear after doing half the job. they will ask you for money everyday. They Do not like To Pull PERMITS. Also, They like to have other people call and threatened you for money. They like putting Mechanic's lien on your Home if you don't agree to pay them Double foe the work they did and did not do! Becareful, They will call, email, and Text you and make forceful threats to Extort Extra Money. Again, a Contract means nothing to them. Please do your Home work or you will end up Paying them Double for Poor Workmanship in the End. They are Traveling Scammers!

Called on a Thursday and Jim came out later that day and gave an estimate on a massive willow tree…read moretrunk that needed to be removed. Agreed to the price but it would be more than a week before he could get to it. I agreed to wait but I was hoping to have it done sooner. He said he would try but no guarantee. The next afternoon he called and said he could do it on Saturday but that it would be early morning. He knew I was in a hurry to have it done and I really appreciated the extra mile he took to accomodate my schedule.They arrived a little early and proceeded to get the job done in a couple of hours. Great job, very professional and hardworking. So glad to have gotten his recommendation from a neighbor who had used his company a while back. Thank you Jim for a job well done.

I have used them to remove several dead or damaged trees in my yard. Have had 5 trees total…read more(ranging from 40 and 80 feet tall) removed by them. They removed them all safely and quickly. Did a good job grinding all of the stumps well down so I could repair the areas after. Highly recommend using for tree removal!

Requested a quote for restoration work. Set a time for mid-morning on a Monday. Hashim ghosted…read moreus. No call, no text, still 2.5 hours after appointment, as I leave this post.

Professional staff, great customer service, came on time and did a great job, they left my house…read moreclean which is very important to me. Thank you guys

It was time for my check before the year hit on my install of my AC unit. i had Jeramy and he is…read morethe nicest technician and just calm and patient. I was hearing a noise while unit was running before he came and he took the time to go over everything . Great service and it's always like you're letting a friend into your home . Thank you Jeramy and Pro temp. Patty L

Gave me an estimate over the phone via text I explained it was a 200 sq ft room6500$, TO PUT IN A…read moreWALL HEATER. Gas line is there hole for vent there 6500 because I said I wanted it installed properly. 6500 to heat a 200 sq ft room. 6500$ was a non starter for me.