We decided to give them a try despite some reviews stating that this company led them on so the…read morelady came out for a consultation and took measurements, along with a video. I asked what cabinet distributors they used and she couldn't give me a name, she said they use many. I then asked what the difference would be between getting a particular cabinet color (not knowing what my options were or what would be in stock without a company name), and she said custom vs semi custom are just words and that it's all pretty much custom so it wouldn't make a difference. Upon asking a few more questions, she proceeded to tell me "I'm not sure if you saw, but our company has almost a 5-star review and that's almost unheard of". I didn't know what to make of it, but considering what some of their reviews mentioned, I felt as though we were going to get the same treatment. She said she'd get back to me by Friday with a quote and a visual of the kitchen updates-- it was Tuesday that day. We gave her a call that Friday afternoon to follow up and she insisted that the cabinet company was taking a while and that she'd get back to us by Monday the latest if not over the weekend. We waited and got nothing so my husband called her the following Wednesday without ever hearing from her. She continued to reassure us that she hasn't forgotten about us and that she'd get back to us by Monday for sure. It's now been 21 days and we got no updates or any communication from them. It's clear that this is a pattern for them and I'd advise someone looking to get work done by someone reliable and honest to look elsewhere.

Exceptional from start to finish. Their team is professional, detail-oriented, and seems to operate…read moreat a very high standard. Communication is always transparent and consistent, and they really know how to pay attention to even the smallest details. Highly recommend!

Tony came over right away to provide a quote . Very good price . My husband and I were impressed…read morewith his thoroughness and professionalism. The job was done the next day since I had a deadline to get carpet before putting house on sale . the crew was hardworking and left everything clean. I highly recommend this company

Tony makes miracles. Contacted him Sunday, he measured the rooms Tuesday, and made it happen…read moreWednesday morning! Highly recommended!

The carpet technician came to the Condo in a timely fashion. It was very easy to get an…read moreappointment and the quote that was given was in a very professional format. Unfortunately for Carpet City, but very fortunate for us the Condo sold before we had a chance to work with them.

Based on all the five star reviews, I would hope my experience was the exception. I scheduled a…read moreconsultation to get a quote and got a no show. Pretty straightforward -can't rate them on any other point other than their disregard for a scheduled appointment. Funny enough, after the first no show, they offered to make it worth my time if I gave them another chance. Shame on me. I scheduled again only to have another no-show from Carpet City. I ultimately hired a different contractor that showed up.

Wonderful experience! I worked with Sasan for my project, which had a tight deadline--I really…read moreneeded 2 rooms in my home finished before the holidays and he was able to deliver! His team also installed a door and trim for a closet space that I needed finished. In short, my flooring and carpentry experience with Floorware Interior Works was great! Sasan has a great eye for design and can advise on aesthetics, which I appreciate. His showroom has a wonderful selection of flooring material and I was able to find one that suited my house perfectly. Communication - Excellent and prompt. Sasan communicates clearly via phone or text and will let you know what to expect and when. If I had a question, he was quick in getting back to me. He gave me a call at the end of each project day to check how I felt and if I had any feedback. I very much appreciated how much he cared that my project was done right and to my satisfaction. Quality of work: Again, wonderful. Both the flooring team and the carpentry team were quick and efficient. They always arrived on time and were very polite! They left the space clean after installation. I will definitely work with him again if I need other renovations in my house. Already dreaming of new countertops!

Ramin and his team promptly and transparently communicated with me. Their estimate was…read morestraightforward and fully explained. Scheduling was seamless and the team arrived as expected and on time. The team took exactly the amount of time that was estimated to take and the results were amazing. Top quality and without a hitch. Will hire again for any flooring/carpeting needs.

Melvin's team was great, very punctual and communicative when I had questions ahead of our service…read more He was upfront about what could be done on my floors and what couldn't be done. We did a small area of refinishing and a buff and recoat all over the rest of the house. I wasn't sure the buff and recoat would be worthwhile on my original and very old floors but they're definitely smoother and feel refreshed in addition to the extra protection I was looking for. The value for what I feel like we got was very worth it.

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

We have three elderly cats with various issues that led us to changing our laminate and carpets to…read moreluxury vinyl plank. We went to the dc location and had a very pleasant experience. The young lady that assisted us was very patient in walking us through the process and financing. We ended up getting luxury vinyl plank on two floors and new carpeting on two sets of stairs. The workers that did the installation were very thorough, professional and efficient. We are very happy with the end result and feel that despite the current climate with tariffs and inflation we got a good value for all the labor and materials.

Great customer service! The team goes out of its way to make each client feel like their project is…read morethe team's main focus. Every one from the front desk, sales team, manager and owner are extremely kind, professional and joyful. It's rare to find a contractor this caring. In addition to the service, the craftsmanship of the flooring was flawless and extremely affordable. I will be using this firm for all of my flooring needs for many years to come.

Horrible flooring! Hardwood floors were unevenly sanded, the contractors only sanded the areas you…read morecould see. There are rough raw wood throughout my flooring. I will be forced to have another company come and sand and refinish properly. A huge mistake hiring this place. Don't waste your money or time. The customer service was even worse. The owner is a scammer. I can't believe this place is still around. I would not recommend.

I was referred to Floor Advisors by a colleague and I will say that it was a very good decision! We…read morerecently purchased our home and the previous owners did not care much for the carpet. (Color clashed with the walls and was pretty worn) Someone came to the house and did all of the measurements for where we wanted to replace the carpet and was pretty quick. Afterwards we had to set an appointment to go into the store and make selections using their samples. We chose to upgrade our carpet padding for the basement area and keep basic padding but upgrade the carpet in the bedroom area. Pricing wise, they have some of if not the best prices in the area! The carpet we ordered took about two weeks to come in. Once they arrived, Floor Advisors came to our home and installed the carpet. We were amazed at how fast the installation was. Overall a great experience and I HIGHLY recommend them if you need new carpet or flooring!

Filled out a request for a quote to get our basement carpet redone. Received a call a week later…read morefrom presumably Alex the owner who came off as a sleazy car salesman vibe and I should have known better to waste any further time. Decided to stop in the showroom on a day off and met Alex who basically ignored me till the warehouse worker helped. He then gave me a quote for their "best" nylon carpet installed. I asked for a quote for a color they didn't have in stock and the price doubled. Then asked for a ballpark price for another tier of nylon carpet and the price was just made up out of thin air. It gets better, he says he can drop 1k off the first quote price. Then proceeded to get upset because I won't agree to a purchase / install on the spot. Will gladly go spend money else where other than this shady spot.. I'm sure he would have substituted the padding or something for else to make his profit. He fits right in with all the sketchy car dealerships around him.

Just fantastic from beginning to end-to-end of the entire process. I spoke with Mike at 1st and he…read morereally worked with me and took measurements early because I wanted to put my house on the market right away. I went in and Alex helped me with color selections and gave me samples to take to the house to be matched. The workers did an amazing job and they were on-time on-schedule. They gave me such a great bargain and my house carpeting an LVP look wonderful.