Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

To be fair, part of this 2-star review has to do with a restoration of a fountain that this company…read moredid, which turned out worse than before they started. And it cost us $1900, and our fountain now has big smears of white caulk, which I am currently looking at from my front window. I had been assured that the pump motor had been installed in such a way that it could be cleaned and serviced. Imagine my surprise when I got into the box and discovered that the inlet and outlet had been glued in place with pipe cement, preventing any access to the pump. I had to cut the two pipes out with a hacksaw just to clean the water passages. And please look at the supporting photos, which include a shot of the nightmare inside the fountain foundation. A mess of pinched and collapsed plastic fittings, held together with electrical tape, which surprisingly isn't really meant to be underwater. It took me all afternoon to undo the damage and prepare for a real fountain repair company to do things right. Maybe don't have them work on your fountain. Anyway, pool cleaning. So, multiple times, we had to ask somebody to return and do a better job, after discovering a lot of dirt still left on the bottom and stairs. On one of these occasions, whoever came back to improve things decided that the stairs looked fine with all the dirt still left on them. And on other days, it would be fine. The weekly chemical report often had wildly inaccurate readings. More than once I had to ask things like, "Did you really put 17 gallons of chlorine in?" "Oh, there's a glitch in the software program..." (I'm paraphrasing, but you get the idea). So, who knows what other inaccuracies were in the chemical report? It's not to be trusted if it's having a "software glitch." Enjoy these pictures of the fountain caulk and the dirt on the pool steps - and this was after somebody came out and made a second try. This is a pretty new company, and maybe they just need some flight time to get the bugs worked out. Also, maybe they shouldn't claim to be able to work on fountains. If you want a solid, consistent pool service, these guys are not there yet.

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

We have had the worst pool service that we have used for years that over the last year has been…read morebarley adding chems and is here for 5 min max each week! We had pump tripping electrical breakers and instead of using his repair guy I put a project on Yelp. Out of all the companies we called Jos'e (Owner) with J Pools was so professional and polite he came out promptly and thoroughly diagnosed the problems! Our pool maintenance Co. had our waters PH in bad shape causing calcium build up on tile and pool walls. Jos'e quoted such reasonable options for replacing pump, drain water; acid wash and blast off all the calcium buildup off Spanish tiles. So very important to regulate all chems! I would give 10 Stars to J Pools if it was an option! Jos'e will do all my pool need

Payless and get more! Chant it loud and proud so that the folks in the back are reminded of a funny…read moremarketing phrase of yesteryear, where the consumer truly felt like the service received is commensurate with the payment rendered. Nowadays, pay more and get less has become a far more common trope than people realize. Consider it a sign of the times; a blight in the era of post-inflationary prices, where the sticker shock still holds you hostage in your own home, twists your arm and makes you scream uncle until you forfeit over your credit card because your options are as limited as buffet choices in this town, but I digress. This isn't a review about spoiled imitation crab cakes and all you can eat Doritos at The Feast (or was it The Beast?), but instead, it's about three guys doing the lords work and saving Vegas pools one acid wash at a time - spoiler alert - (whispers) they do SO MUCH more than just scrub plaster and blast tiles. More on that in a bit. Payless Pool Service became a family favorite, so-much-so, that we've used their service a handful of times in the past year and we don't plan on using anyone else to come near our pools. Jaded pool guys with a bad tan and every other word uttered being "bruh" is not part of the Payless credo as these classy chaps exemplify the professional attitude you come to expect from a family run business. With Steve running point and Danny and Diego on the wings grinding away calcium buildup on tiles and plaster, you can rest assured that you have experts that are committed to getting the job done right the first time. Let's start with the initial call. Steve promptly answered and said he could stop by the next day to assess the condition of my pool. Upon arrival, Steve took some measurements and asked if we'd like to also sandblast the tiles, as the calcium buildup was enough to start our own cheese farm. He showed us some pictures of the work his crew had done in the past and it didn't take much to convince us that along with the acid wash, the tiles DEFINITELY needed some much-needed TLC (see photos and compare for yourself). As far as pricing goes, I personally thought the quote was more than reasonable for both mine and my parents pool, especially when you consider how much work these guys did in the span of a few days. Not only did Diego and Danny sandblast the tiles back to 2004, they even made the plaster whiter than Erik Estrada's smile. Additionally, I had asked Steve if they could install a new vacuum side port, and without hesitation he said, "not a problem, we'll take care of it." (gasp!) Come again? You'll take care of it and not nickel and dime me!?! How refreshing that there are people out there willing to go above and beyond for a job, which just tickled my heart. It's the small things/gestures which makes a business shine in the eyes of the customer, because it's such a trivial thing for them that it didn't require a separate quote. Same with Diego when he finalized my parents' job. They just purchased a new Zodiac MX6 vacuum and needed help with the initial operation. Without hemming and hawing or hand-wringing or face contorting, he said "SURE!" took the vacuum and its hoses out of the box and showed us step-by-step how to get the most out of it over time. These guys are such a delight to work with that I think the three of them should hold a TED talk for a lot of other contractors and service technicians in the valley on how to exhibit a professional demeanor, while still remaining affable and relatable to your customers. Kudos! Total time was no more than three days from drain to fill on both pools, which is about the amount of time it took you to read this Yelp! review, right? ;) Additionally, Diego returned and balanced the chemicals, took care of cleaning the pool filters and vacuuming up the remaining sand left behind. Payless also covers a whole litany of other services for your pool. We even asked about re-plastering and resurfacing the Kool/Cool Deck at some point in the future, and along with our initial encounter with Payless, they even repair old Jandy Valves. If you're looking for someone that values your time, gives you top notch service and isn't trying to bleed you dry with outrageous pricing that is so prevalent these days, please consider giving Steve and his guys at Payless a call for a quote.

Payless pool did replaster with mini pebbles, retile and rewire the pool lights and we're so…read moreimpressed 100% !!! Their mini pebble plastering quote beats 4 other quotes. So, I chose Payless pool and so glad that I did !!! Steve is the one gave me the quote, draining the pool and check the work everyday till finished. Each job from demolition retile to

I called JB pool services on n emergency our pool cleaning service just stoped coming to clean our…read morepool it was borderline to have to be emptied! We called several companies and got always expensive bids and upsell services he was honest and accurate within two days our pool was ready and sparkling! I recommend JB services with out any reservations!!

Juan was immediately responsive, and very friendly and accommodating. He came out and gave a free…read moreestimate and was able to start our service a few days later. Our pool was extremely dirty due to the wind and some filter issues but he was able to make it sparkly clean in 1/4 of the time it would have taken us to complete. Highly recommend!!

I am not a customer of Poolstar but contacted them anyway because I had problems with my pool…read moreequipment. They helped me without hesitation. They helped me over the phone and free. They knew what they were talking about. I solved my pool issue. Blessings

PoolStar is amazing! My pool is always sparkling clean after each service. They are professional,…read morefriendly and reliable.

I couldn't be happier with Adam. While my expectation was that we were replacing a bulb in the spa…read morelight, it required a more expensive repair of replacing the fixture completely. Adam was professional, on time, and prepared to make the repair. I recommend Big George's Pool Care.

Maybe you're desperate for good pool care as so many are in SE LV but this isn't it. It COULD be…read morebut it's not. Website is idealism not reality. As other reviewers said, new customers think you found a keeper, but soon service deteriorates. Zach, Billy, Darren are great; the owner, Adam, is pool-knowledgeable but poor business growth planning brings on new customers at expense of losing old. After awhile, when you have a problem, Adam is busy going to potential new customers the 'cute dog' theme trucks attract and his guys are limited in what they can do and time they can spend just when you need your pool sparkling / working. I rarely write reviews. Be warned.

Just switched over to Aqua Pro Care and I couldn't be happier. I was amazed at how fast Martin…read moreresponded to my Yelp request. I was able to schedule an appointment immediately and his service has been stellar. Compared to my previous pool guy, Martin has been honest, reliable, diligent, friendly and open to all of my questions. My pool has never been so clean. If you are having problems with unreliable pool guys, switch immediately to Aqua Pro Care. I wish I had done so sooner.

Martin was very punctual and went out of his way to find the part my older motor pump needed for…read morerepair. Very reasonable price as well. Will definitely use again and recommend to my friends.

I can't say enough good things about Arts of Water Pool Service. Art was everything you hope for…read morewhen hiring a professional: responsive, reliable, and genuinely friendly. From our first interaction, it was clear he takes pride in his work and truly cares about his customers. He didn't just show up and go through the motions--Art took the time to assess the situation, offer thoughtful recommendations, and provide real solutions tailored to my pool's needs. That kind of attention to detail and proactive communication is rare these days. On top of all that, his pricing is very reasonable and the value he provides is outstanding. You're not just paying for service--you're getting peace of mind and quality you can count on. I really appreciated his honesty and professionalism. If you're looking for someone dependable who shows up, does the job right, and actually cares, Arts of Water is it.

Art is amazing at what he does. Every time he comes, he spends time with my pool. He checks the…read morechemicals, he vacuums it, checks the pump and does it with his kindness and smile. He takes his time and does it right. He knows what he's doing and knows what he's talking about. He isn't there for 5 minutes like everybody else that comes and charges double what he charges just to show their face and leave. My pool has never been so clean since art has come and cleaned it. My dog loves him and my family loves him. I have used a lot of pool companies before and never left them a review Even though I should have left them a negative review. Art will be my pool guy for the rest of my life. Everybody use him He is amazing!!