I'll start off by saying, kudos for being open on Christmas for emergencies like our car accident…read moresituation. But that's about all I'll say positive about our experience here. The front intake staff was good and friendly. The facility was clean and safe. If your pet has diarrhea or vomiting, this so called "hospital" can probably help you in an emergency with fluids and pills. It seems that's where their "hospital" supplies and support end. We sat in the front lobby for 3-1/2 hours because the "triage" nurse had our dog with a fully broken leg from a car accident listed as "stable and ok". We got pushed back for 2 other pets that came during that wait time. One did seem to be real emergency and needed help ASAP.Once we got in a room, the nurse spent a few minutes checking heart rate, eyes, tummy, then the leg. Also made us check weight a second time because someone forgot to write 34.7 kg down. No other body checks for a dog who was in a car accident. Doctor vet finally came in 30-45 minutes later and said "that's for sure broken, sorry I should have gotten to you sooner but he was listed as stable and ok on the chart". Even though he cried in pain for 3 hours in lobby. After spending a minute or maybe 90 seconds looking at him, she ordered "x-rays". Fully sedated our dog with anesthesia for an hour and only took ONE UNCLEAR XRAY! They took no blood or urine samples to check his body out. Dr came back in said "he needs a surgeon and we don't have one until next year". Then said with his arthritis, it would make surgery difficult. Handed us a list of other hospitals and specialists they knew of from Jupiter to Orlando to Gainesville to as to help us. Then gave us $667 bill for one xray, 2 prescriptions for pain, and splinter for the leg. No directions on how to help his leg stay stabilized except "put him in kennel". The next day after calling all their people on the list the next day, including the University of Florida we were told no one was staffed for a bone surgery for the holidays. Luckily I found a bone specialist down in Vero Beach who took us in Saturday. After reading the treatment summary and calling you guys, his staff and him could not believe that you guys only took ONE UNCLEAR XRAY of a small part of the leg. No blood or urine samples at all. With the specialist we got 7 xrays of the legs and 2 of the spine and chest without anesthesia! We were only there for 1-1/2 hours as well and they have a surgeon who can do surgery. On their xray array they also caught a prostate issue. That is how you give pets good care, is by actually checking them out fully. If you have something simple like dehydration or vomiting, these people can probably help. But if you want real useful healthcare with actual hospital style supplies and staff, I'd strongly suggest finding a more appropriate emergency hospital. After waiting so long and getting one xray and a splint then kicked down the road to a real vet hospital, I'd never return here again. I truly feel they owe me a full refund for at least the xrays, as they didn't even accomplish that simple task fully, and I had to pay to have them redone. PS The bone specialist said nothing about arthritis making this fix difficult.

We cannot say enough wonderful things about Rockledge Specialty & Emergency Hospital and the care…read morethey have given our baby cat, Eddie!!! His journey has NOT been simple, and they have supported us medically and emotionally every step of the way. Eddie came in very sick, and instead of guessing or rushing, the team took a very thoughtful and thorough approach. He had so many things done, including staying overnight multiple times, an echocardiogram, ultrasounds, blood work, PCV checks, and multiple rounds of testing to try to understand what was happening. It was all soooo confusing as to what was wrong with him, but the team never gave up. They carefully ruled things out, explained results clearly, and never made us feel rushed or like our questions were a burden. Eventually, the doctors shared that Eddie might be facing FIP or lymphoma which was so scary to hear - but they walked us through what that meant, what treatment options existed, and what to expect. They were honest, compassionate, and hopeful in all the right ways. We had the FIP medication overnighted and started it immediately, and have seen amazing results! This would not have been possible without Dr. Smith's intellect and dedication. Along the way, the staff constantly reminded us how much they loved Eddie and how sweet he is, which meant so much especially on the hard days. He has always been treated like a loved patient, not just "another cat." We were especially touched when Dr. Smith came in during his Thanksgiving break to care for Eddie when he needed treatment. That kind of commitment is rare, and we will never forget it!! Today, Eddie is gaining weight, healing, and slowly getting stronger, and we truly believe we wouldn't be here without the careful, dedicated care from this hospital. We are deeply grateful for the doctors, technicians, and staff at this hospital. If you are looking for a veterinary team that combines outstanding medical knowledge with genuine compassion and heart, this is the place to go!!! Thank you to everyone who works there! Love EDDIE, Mom Frankie, & Dad Joe

Dr. Eginton and her surgical team recently performed a lifesaving, high-risk Cholecystectomy (gall…read morebladder removal) on my dog, Lucy. Dr. Eginton is a talented surgeon and a very kind person. She set clear expectations pre-surgery about the risks/recovery period & was quick to respond when I had post-op questions/concerns. She went over all the discharge instructions line by line and even took the time (after a long day) to walk Lucy out & provide guidance how to safely lift her into my SUV. Lucy's incision has since healed (she initially wore a cone and then surgical recovery suit 14 days), her skin color has normalized, and appetite returned. She's a happy girl! Thank you Dr. Eginton and Animal Specialty & Emergency Center of Brevard Team!

I can't thank the doctors and staff enough for the care they gave my dog. From the moment we walked…read morein, everyone treated us with professionalism and kindness. They took the time to explain everything clearly, answered all of our questions, and made sure my fur baby was comfortable throughout his visit. I've read reviews on this facility. In my opinion, the negatives don't add up. First of all, nothing is charged until you sign off on the services agreed upon. There is no surprise billing. Second, it's an emergency hospital, and yes, everyone feels their animal's illness is an emergency, which is why they come to the hospital. What they need to understand, like any ER/ED, the most crucial gets seen first. Keep up the good work :)

I had to take my older cat in due to vomiting and general unwell, my usual vet is closed on the…read moreweekend and my cat seemed like she needed urgent care. Although I was here for several hours 12:30-6am, my cat was cared for and gently handled the whole time. They were relatively quick with the tests they ran, and everyone was knowledgable and extremely kind. They do xrays on site and are able to triage several pets at one time. There are at least 3 doctors I saw, and so many vet techs who seem to love what they do. I really appreciate all that was done for my cat. I attached my bill as well to my review. Although kind of expensive, it is worth it to have my cat be alive and well. They did give me a discount, again, they were very kind. Base visit is $180 and anything additional will be added in a quote they will show you before more care is applied to your pet. They see cats and dogs, as well as other animals and exotic animals such as birds/rabbits/bearded dragons/etc. I would definitely come back here if my cats were in distress.

​I cannot express enough gratitude to the team at VEG Winter Park. I only wish I had found them…read moreearlier that day, before having surgery performed by another vet clinic--Genie would most likely still be here. ​When I rushed my 65-pound German Shepherd in for an emergency, a staff member sprinted out without hesitation to carry her inside. Over a dozen team members immediately assembled like a trauma center, working tirelessly to try and bring her back. ​Although we couldn't save her, their incredible speed, devotion, and genuine compassion gave Genie every possible chance. They treated both of us with so much care during the hardest moment, and I will never forget what they did for us. We need more emergency centers like this--if you ever face a critical situation with your pet, please bring them here and support this extraordinary team with your business and appreciation. Highly recommend.

Unfortunately, my first visit there under current management. In October 2018, my Shih Tzu became…read morevery ill with pneumonia. I believe the Vet tried her best, but my pet passed. I have no information to share other than this but wanted to post that I believe they did the best they could and I was treated with kindness and care. Nobody likes having to visit emergency veterinary clinics, so I thought I would share that I was left with the feeling that I did the right thing to bring her to this particular emergency clinic and I appreciated their professionalism.

From the owner: Quality care for your petsread more

I came here around 9:00 p.m. because our regular vet was closed. My dog was having symptoms that…read moreneeded immediate attention and they were able to get us in. As soon as we walked in they took him back and we were in a room within the first 5 minutes. Overall, we ended up spending about two and a half hours here. The front desk staff was friendly and so was the vet. The technician was kind of cold but it was late at night so maybe that attributed to it. Also there was a dead cockroach in the bathroom and a lot of dust and pet hair in the exam room. My youngest ended up needing to take allergy medicine when we got home because of all of the dander. That's why I took one star off. I do like that they have a treat area for people who are waiting for their pet.

My endless search for the best veterinary came to an end when I stumbled across OVCE. I didn't get…read more1 doctor, or 2 doctors, I got 3 amazing doctors who all cared for my little guy as if he was their own. Dr. Smith and Dr. Jones carefully studied my panther chameleons issues and made adjustments overtime. They used their own personal connections to ensure I got the best quality and care one could receive. My little man is still around thanks to their time, efforts, and dedication! Thank you Oviedo Veterinary Care and Emergency

I've sat on doing this review for a month but I will share my experience. I think having a true…read moreemergency vet is extremely important and I commend all the staff for this difficult job. My experience - extremely long wait. The pricing is insane but they are your babies so you basically just take a deep breath and sign away. My animal wound up needing emergency surgery after sitting there for about 6 hours. I was told the estimated price and the deposit needed. I did ask if they had a payment plan which the tech said "no it must be paid up front" which later one I realized that you can do care credit so I didn't appreciate that that wasn't recommended as an option for me. So I gave them $5,500 as a deposit and was ready to visit with my baby before leaving. As I was visiting they approached me and told me they didn't have what they needed for my cats surgery so basically I had to bring her up to UF animal hospital 2 hours away. They did refund about $3,900 back onto my credit card for the surgery deposit. I started my journey with my cat at 10am and didn't get to the UF hospital until 6:30pm. It was an extremely long day I'm proud of my girl for getting through it. All in all I would obviously go back to this hospital for an emergency just know the wait will be long, the price will be high, AND you can definitely apply for care credit and use it the same day. I was immediately approved at the other hospital and used it that night to pay for the surgery.

The wait was FOREVER but when we finally spoke to a vet she was kind, caring and offered us a lot…read moreof support. We arrived at 7:45pm on a Tuesday night and didn't leave til well after 11:15. The only thing that really irked me was they told us we were "next" at 9:45 and we still weren't seen for close to another hour. I get how triage works, so we were patient. This place is definitely an ER for life or death type emergencies, at least 1 animal was put down while we were there tonight. I really don't think a lot of their negative reviews are fair.

After going to chain veterinary clinics like Banfield, I felt like my pets and I weren't receiving…read morethe level of care and compassion we deserved. Deciding to switch to Aloha was one of the best decisions I've made. Every visit has been a great experience. The front desk staff and veterinary nurses are always welcoming, kind, and professional. Dr. Pepen is an exceptional veterinarian. He takes the time to explain everything thoroughly, answers all of our questions and concerns, and discusses every treatment option so we can make informed decisions. Most importantly, I truly feel that Dr. Pepen genuinely cares about my pet's well-being. That level of compassion and dedication is hard to find, and it gives me complete confidence in trusting him with my pets' care. I honestly have nothing negative to say about this office and highly recommend them to anyone looking for a veterinary team that truly puts animals first.

I went for an appointment at 4:30 PM. The only reason I chose aloha over the Emergency Vet on EAU…read moreGALLIE is because aloha could offer me a set appointment and my cat was in a lot of pain so I didn't want her to have to sit in the waiting room scared. 2 1/2 hours later I was still not seen and had to create a fuss to get seen. The weight at the other clinic was one hour. My cat had an abscess near her tail and was in a ton of pain. Dr. Smith glanced at the abscess for maybe two seconds and said the abscess had already started draining on its own so therefore it didn't need to be lanced nor cleaned. She did not bother to clean the wound or anything. She sent me home with pain meds and antibiotics. Well, the next day my cats wound was much worse than it was before I brought her in there and at that point, it really did start to drain. My poor baby was dripping disgusting foul smelling pus and blood all over my house and she could barely stand because she was in so much pain. I called the Emergency Vet on EAU GALLIE and they were more helpful than Aloha staff. They recommended cleaning the area. I cleaned the wound myself with a mix of saline solution and betadine, which the doctor at Aloha advised me not to do, and after that my cat was much more comfortable because her wound was actually flushed out. I am not a medical professional, but luckily a lot of people in my family are and they advised me to clean the wound unlike Aloha. I am a local and based upon friends and neighbors and family members that have gone there in the past four or five years, this place has massively gone downhill. They can't decide if they are an emergency vet or a regular vet and you really can't be both. Their veterinary care is subpar and there's no way I would ever take my animal here ever again. Once I brought my cat for stomach issues and they wanted to do a colonoscopy, endoscopy, ultrasound, and a biopsy all in the same visit. I went to the other Dr. Smith who is an internal medicine specialist at the Rockledge Emergency Vet and he said he would not do anything more than an ultrasound and food trials before he had more information. This hospital is so extra and they charge you for things you don't need and the vets don't have the knowledge that they should. It sucks because I adopted one of my cats from aloha and he's a great kitty, but I am not comfortable trusting them with my animals. Never again.

Our sweet Charlie ended up at the emergency vet with a bladder obstruction that required surgery…read more What started as straining to pee turned into a whirlwind of ER visits, anesthesia, and a major procedure to remove stones from his bladder. I don't usually share personal stuff like this, but I'm making this post for one reason only. If you ever have an emergency with your pet, go to VEG ER for Pets. When we were trying to find a vet to perform the surgery, our VEG doctor sat there and personally called vet after vet to get someone to fit us in. And when we finally found the right place, she stayed on the phone with the surgeon and fully briefed him on Charlie's condition so there was not a single gap in his care. They kept us informed, comforted, and confident that our boy was in the best hands. He made it through surgery like a champ and finally came home but after we got him settled, his temperature dropped and we had to rush him back to VEG. They immediately took him in, warmed him, ran an ultrasound to make sure nothing was wrong, monitored him until he was stable... and didn't charge us a dime. Because of how long this whole process was, and having to go back again, we saw three different doctors at VEG, and every single one of them treated Charlie (and us) with the exact same level of urgency, compassion, and kindness. That consistency in care meant everything to us. Charlie is home now, snuggled in blankets, eating, and slowly getting stronger! If you ever face an emergency with your fur baby, VEG is the place to go. We are beyond grateful and will recommend them to anyone and everyone.

We have been to VEG Tampa a few times at their old location and in their new location in Carrolwood…read morewhich is a better area for safety and more parking. It is nice that they are open 24/7. The Vet Staff and Doctors are always exceptional with the way that they connect and deal with our dogs.

Amazing emergency animal hospital, a great resource for all of us here on the treasure coast!…read more It's never a good thing when you need an emergency hospital however, if you wind up at one, it's an extra special benefit, if it's a nice as this one! Not only is it architecturally pleasing, it's incredibly clean, well-lit and up to date with the latest medical technologies and equipment! My beloved male Maltese, Lucky-Puppy suffered from congestive heart failure, we brought him here in cardiac failure, we were frantic and were met by the most calming and compassionate Veterinary Technician, Trish. Trish is not only most competent and experienced, she is greatly empathetic and compassionate in her approach. The doctor, Dr. Cail was direct, succinct in explaining exactly where we were in the course of options available to treat Lucky and was very understanding as to our needs as well as what was in the best interest of Lucky. I greatly appreciated her honesty and her empathy - she was a great listener too! We were able to make an informed decision in the middle of the night, after being in a frantic situation- we attest this to the excellent and competent care we received. Thank you Dr. Angela Cail and Trish for helping us to make an impossibly difficult decision and taking such great care of our Lucky-Puppy!

We brought our female dash hound bc she was having constant peeing accidents all of the sudden. Of…read morecourse this happened on a Friday afternoon when our vet was already closed. We showed up and within 30 minutes we were out the door with meds since the test results showed a UTI. Very nice personnel. Definitely would recommend them if you find yourself in need of a vet at an odd hour.

We just moved here from Los Angeles about 6 months ago. Our dog cooper ate something that got stuck…read morein his stomach and needed an emergency exploratory surgery. Now let me say this.. we have travelled and lived all over this beautiful country of ours and I am telling you this vet emergency clinic is not just the best in Florida but the best in the country!! We cannot thank the wonderful angels that work here enough! They provide round the clock 24/7 dedicated love and attention to every animal brought here. Now I want to personally thank: Dr.Febbo, Dr.Angie, Meghan, Bernadette, Sarah at front desk.. you all are doing gods work and I thank you for your tireless efforts in helping and saving the animals in this community. Our animals are our family and when you come across people like this you need to be grateful and appreciative of having such a strong 24/7 team in charge of caring for ur loved ones. Thank you!!!!

Unfortunately I have to go here many times! Just 3 days ago,…read moremy little dog got bit by a Pygmy Rattlesnake! They are always so polite and work as hard as they can to help every animal that comes in. Service is based on severity of an animals condition, same as a human hospital. Some people get so mad because they have to wait, sometimes for hours. But take a minute to think about it. If you have a pet that was hit by a car and needed immediate medical attention, would YOU want to wait until it was your turn! While watching them help another animal that maybe had a broken leg. I GET IT, as an avid pet owner who loves her dogs, no one wants them to be in pain! I have gone there with a life emergency and was seen right away with surgery required. Other times I have had to wait for hours. I am good with it either way! Folks complain about the cost, yep, it's expensive but again, how much does it cost to go to the emergency room for humans? Plus, most of the people that work here also work at regular vet locations. Do I recommend them? You bet I do!!