We cannot say enough wonderful things about Rockledge Specialty & Emergency Hospital and the care…read morethey have given our baby cat, Eddie!!! His journey has NOT been simple, and they have supported us medically and emotionally every step of the way. Eddie came in very sick, and instead of guessing or rushing, the team took a very thoughtful and thorough approach. He had so many things done, including staying overnight multiple times, an echocardiogram, ultrasounds, blood work, PCV checks, and multiple rounds of testing to try to understand what was happening. It was all soooo confusing as to what was wrong with him, but the team never gave up. They carefully ruled things out, explained results clearly, and never made us feel rushed or like our questions were a burden. Eventually, the doctors shared that Eddie might be facing FIP or lymphoma which was so scary to hear - but they walked us through what that meant, what treatment options existed, and what to expect. They were honest, compassionate, and hopeful in all the right ways. We had the FIP medication overnighted and started it immediately, and have seen amazing results! This would not have been possible without Dr. Smith's intellect and dedication. Along the way, the staff constantly reminded us how much they loved Eddie and how sweet he is, which meant so much especially on the hard days. He has always been treated like a loved patient, not just "another cat." We were especially touched when Dr. Smith came in during his Thanksgiving break to care for Eddie when he needed treatment. That kind of commitment is rare, and we will never forget it!! Today, Eddie is gaining weight, healing, and slowly getting stronger, and we truly believe we wouldn't be here without the careful, dedicated care from this hospital. We are deeply grateful for the doctors, technicians, and staff at this hospital. If you are looking for a veterinary team that combines outstanding medical knowledge with genuine compassion and heart, this is the place to go!!! Thank you to everyone who works there! Love EDDIE, Mom Frankie, & Dad Joe

I'll start off by saying, kudos for being open on Christmas for emergencies like our car accident…read moresituation. But that's about all I'll say positive about our experience here. The front intake staff was good and friendly. The facility was clean and safe. If your pet has diarrhea or vomiting, this so called "hospital" can probably help you in an emergency with fluids and pills. It seems that's where their "hospital" supplies and support end. We sat in the front lobby for 3-1/2 hours because the "triage" nurse had our dog with a fully broken leg from a car accident listed as "stable and ok". We got pushed back for 2 other pets that came during that wait time. One did seem to be real emergency and needed help ASAP.Once we got in a room, the nurse spent a few minutes checking heart rate, eyes, tummy, then the leg. Also made us check weight a second time because someone forgot to write 34.7 kg down. No other body checks for a dog who was in a car accident. Doctor vet finally came in 30-45 minutes later and said "that's for sure broken, sorry I should have gotten to you sooner but he was listed as stable and ok on the chart". Even though he cried in pain for 3 hours in lobby. After spending a minute or maybe 90 seconds looking at him, she ordered "x-rays". Fully sedated our dog with anesthesia for an hour and only took ONE UNCLEAR XRAY! They took no blood or urine samples to check his body out. Dr came back in said "he needs a surgeon and we don't have one until next year". Then said with his arthritis, it would make surgery difficult. Handed us a list of other hospitals and specialists they knew of from Jupiter to Orlando to Gainesville to as to help us. Then gave us $667 bill for one xray, 2 prescriptions for pain, and splinter for the leg. No directions on how to help his leg stay stabilized except "put him in kennel". The next day after calling all their people on the list the next day, including the University of Florida we were told no one was staffed for a bone surgery for the holidays. Luckily I found a bone specialist down in Vero Beach who took us in Saturday. After reading the treatment summary and calling you guys, his staff and him could not believe that you guys only took ONE UNCLEAR XRAY of a small part of the leg. No blood or urine samples at all. With the specialist we got 7 xrays of the legs and 2 of the spine and chest without anesthesia! We were only there for 1-1/2 hours as well and they have a surgeon who can do surgery. On their xray array they also caught a prostate issue. That is how you give pets good care, is by actually checking them out fully. If you have something simple like dehydration or vomiting, these people can probably help. But if you want real useful healthcare with actual hospital style supplies and staff, I'd strongly suggest finding a more appropriate emergency hospital. After waiting so long and getting one xray and a splint then kicked down the road to a real vet hospital, I'd never return here again. I truly feel they owe me a full refund for at least the xrays, as they didn't even accomplish that simple task fully, and I had to pay to have them redone. PS The bone specialist said nothing about arthritis making this fix difficult.

Dr. Eginton and her surgical team recently performed a lifesaving, high-risk Cholecystectomy (gall…read morebladder removal) on my dog, Lucy. Dr. Eginton is a talented surgeon and a very kind person. She set clear expectations pre-surgery about the risks/recovery period & was quick to respond when I had post-op questions/concerns. She went over all the discharge instructions line by line and even took the time (after a long day) to walk Lucy out & provide guidance how to safely lift her into my SUV. Lucy's incision has since healed (she initially wore a cone and then surgical recovery suit 14 days), her skin color has normalized, and appetite returned. She's a happy girl! Thank you Dr. Eginton and Animal Specialty & Emergency Center of Brevard Team!

I have visited only twice, first due to my elderly small dog suffering a neurological issue,…read moreseizure and paralysis and the second due to my mom's dog in an extremely ill situation. In both cases, we (coincidentally) received care from Dr. Hammett, who was an incredibly kind, compassionate, and thorough doctor. I cannot thank Dr. Hammett enough for his gentle care. In both cases, humane euthanasia were the ultimate decisions and Dr. Hammett was so supportive. I can't thank him and this group enough for their incredible diagnostics, care, and gentle and respectful communication. I live out of state, so finding a practice so compassionate in an emergency situation was unexpected, but truly made all of the difference.

Difficult situation with our Welsh Corgi, Bella. Happened on a Saturday night, of course, so our…read morenormal Vet is closed. Went to VEG ER and they were absolutely wonderful! I can't say enough about how quickly they triaged her and started to provide care. They were very busy, but we never felt ignored. All the staff are Angels on earth for doing what they do. They were professional and personal. Thank you!

WARNING LONG: This experience happened months ago but every time I pass this place I can't help but…read morethink about it. I took my 12 year old dog there once after he wasn't eating and throwing up. He threw up some blood one night after not eating for a week so I was concerned and needed to know if this was urgent or if it could wait til the morning to take him to the primary vet. I took him in and they set us in the corner. A tech came over, stuck a thermometer in his butt and came back with a bill of over 1800 dollars. The bill listed all the things they were going to do (X-ray, ultrasound, shots, and fluids). He couldn't explain a single reason why he needed this stuff, he hadn't even been seen by the vet yet. I asked if the x-ray or the ultrasound was more important than the other, the vet tech ran to the vet, came back and said I can wait on the X-ray til whenever I can see my primary vet. This showed me that they didn't need the X-ray as it wasn't urgent, but would do it and charge me anyways. So he takes it off the bill. He didn't ask permission to do anything else but just came over and poked my dog with "medicine" without telling me what it was. Now this is where I really start getting angry. I need to preface this by saying when the vet finally came over to check him she said that his abdomen was very tense and it was hard to feel around . The vet comes over with another tech carrying a V-shaped block thing that I didn't know was supposed to hold my dog upside down. Without telling me what was going to happen they grab by elderly dog and WWE flip him over into the holding block. He was so distressed at this point. They try to give him an ultrasound while he was squirming around. And the vet says "yeah he's still too tense." Well no kidding Sherlock you said he was tense just standing up, what made her think catching him off guard and flipping him over would make him less tense. So she couldn't see a single thing on the ultrasound and I of course got charged for it. I was so disappointed in myself for putting him through that as one of his last experiences alive. I'm sure this place has been great for other people but I'm afraid this place takes advantage of people's panic, just do whatever they want to your pet, and not expect to be questioned about it.

Unfortunately, my first visit there under current management. In October 2018, my Shih Tzu became…read morevery ill with pneumonia. I believe the Vet tried her best, but my pet passed. I have no information to share other than this but wanted to post that I believe they did the best they could and I was treated with kindness and care. Nobody likes having to visit emergency veterinary clinics, so I thought I would share that I was left with the feeling that I did the right thing to bring her to this particular emergency clinic and I appreciated their professionalism.

From the owner: Quality care for your petsread more

I came here around 9:00 p.m. because our regular vet was closed. My dog was having symptoms that…read moreneeded immediate attention and they were able to get us in. As soon as we walked in they took him back and we were in a room within the first 5 minutes. Overall, we ended up spending about two and a half hours here. The front desk staff was friendly and so was the vet. The technician was kind of cold but it was late at night so maybe that attributed to it. Also there was a dead cockroach in the bathroom and a lot of dust and pet hair in the exam room. My youngest ended up needing to take allergy medicine when we got home because of all of the dander. That's why I took one star off. I do like that they have a treat area for people who are waiting for their pet.

i've been using Oviedo veterinarian care and emergency for almost 6 years and each visit I'm always…read moregreeted with happy smiles,and the doctors especially Dr Bru is very knowledgeable. She takes her time with my pet and answer any questions that I have an offering great advice for my pet. I would definitely recommend this veterinarian once again the staff treats my dog amazing always taking time to make him feel comfortable and I appreciate that.

I was hesitant on coming here based on the reviews but maybe it just depends on the staff you get…read more We came on a Saturday night and all the staff members were super nice and considerate with the emergency we were having with our dog. They attended us pretty quickly and worked with us when it came to the estimated bill. They recommend the priority items and we were able to come out spending less than we thought. You are also not forced to go with their quotes so feel free to ask questions and seek what is the main things your pet will need and if your vet is open the next day you are not obligated to keep your pet in the Er. Ask if you can pick up the early and have the provide what is needed till then. I will be back if I ever need their assistance again.

I took our puppy Melanie in after finding her limp and lethargic in her playpen. She had played…read morelike normal with our other dogs then I gave her water and her breakfast and had to leave for a few hours. On my return she had not eaten and that is how I found her. I raced to the vet and they took her right away. They found the issue right away (low blood sugar and other issues) and treated her for a little over 24 hours. She is home and perfectly happy and healthy. I had called for updates throughout and the staff was fantastic! Very pleased with the vets and staff!

Staff is wonderful,caring and down right uplifting. Dr. Thompson was a breath of fresh air. Took…read moretime to listen to how important my furbaby was to me. Took in all my concerns, thoroughly checked over my baby. Actually got down to his level first an looked him straight in the eyes. Very gentle, compassionate, an extremely loving towards my toby. You can truly he loves what he does. Very, very impressed with my new vet. If you're looking for a vet , this is the doctor to see.

I dont know if groomers should shove combs into a dogs mouth aggressively that way. If a dog is…read morebiting, there's a groomer reason. The woman by the window needs to go to maybe therapy? I'm sure that NO ONE wants a comb shoved into their mouth. I was about to bring my Bonito in but I saw how she was being and got worried. I don't want someone hurting my dogs teeth like that. I decided to go somewhere else. This lady made me sick to my stomach. Other places would arrest her for that. I had an appointment a while ago. I cancelled because as I brought my baby in, I saw I just COULD NOT let him be pulled on, and then be put to sleep because of this woman. Why the yanking? He will bite if you pull his tail, I would bite if you pulled my hair. Difference is what? I live, and he would end up dead because of pitiful person. Be careful to think critically.

Our sweet Charlie ended up at the emergency vet with a bladder obstruction that required surgery…read more What started as straining to pee turned into a whirlwind of ER visits, anesthesia, and a major procedure to remove stones from his bladder. I don't usually share personal stuff like this, but I'm making this post for one reason only. If you ever have an emergency with your pet, go to VEG ER for Pets. When we were trying to find a vet to perform the surgery, our VEG doctor sat there and personally called vet after vet to get someone to fit us in. And when we finally found the right place, she stayed on the phone with the surgeon and fully briefed him on Charlie's condition so there was not a single gap in his care. They kept us informed, comforted, and confident that our boy was in the best hands. He made it through surgery like a champ and finally came home but after we got him settled, his temperature dropped and we had to rush him back to VEG. They immediately took him in, warmed him, ran an ultrasound to make sure nothing was wrong, monitored him until he was stable... and didn't charge us a dime. Because of how long this whole process was, and having to go back again, we saw three different doctors at VEG, and every single one of them treated Charlie (and us) with the exact same level of urgency, compassion, and kindness. That consistency in care meant everything to us. Charlie is home now, snuggled in blankets, eating, and slowly getting stronger! If you ever face an emergency with your fur baby, VEG is the place to go. We are beyond grateful and will recommend them to anyone and everyone.

We have been here twice with our family. On our last visit we unfortunately ending up have to let…read moreour little Maddie cross the rainbow bridge. The staff is absolutely amazing. They explained what was happening and what our options were and gave us time to say goodbye to our little girl. These processes are never easy, and the staff was there to make sure that she was comfortable and without pain.

We brought our female dash hound bc she was having constant peeing accidents all of the sudden. Of…read morecourse this happened on a Friday afternoon when our vet was already closed. We showed up and within 30 minutes we were out the door with meds since the test results showed a UTI. Very nice personnel. Definitely would recommend them if you find yourself in need of a vet at an odd hour.

Came to this vet because of an emergency with our dogs. Dr and staff are very knowledgeable and…read morenice. When we found out they also have regular appts we switched.

Unfortunately I have to go here many times! Just 3 days ago,…read moremy little dog got bit by a Pygmy Rattlesnake! They are always so polite and work as hard as they can to help every animal that comes in. Service is based on severity of an animals condition, same as a human hospital. Some people get so mad because they have to wait, sometimes for hours. But take a minute to think about it. If you have a pet that was hit by a car and needed immediate medical attention, would YOU want to wait until it was your turn! While watching them help another animal that maybe had a broken leg. I GET IT, as an avid pet owner who loves her dogs, no one wants them to be in pain! I have gone there with a life emergency and was seen right away with surgery required. Other times I have had to wait for hours. I am good with it either way! Folks complain about the cost, yep, it's expensive but again, how much does it cost to go to the emergency room for humans? Plus, most of the people that work here also work at regular vet locations. Do I recommend them? You bet I do!!

Easter Sunday and my boy Rex is bleeding heavily from his rectum. Arrive there 10am I am told two…read moreahead of me. Due to his heavy bleeding I wait in my car receptionist has my number and will call me when vet is ready for Rex. At 2pm I walk in I am fearing for my boys life. I am informed other emergencies have arrived and they won't be able to see Rex for hours. I drove to VEC in Sarasota and they took him in immediately.