We felt like Sully was very well cared for during his unexpected stay. Every team member was very…read morekind, understanding and listened to our concerns. The facility was well equipped to provide top notch care to our boy. The twice a day checkins, the ability to visit and ask questions at anytime was comforting during a difficult time.

Horrible Please do not go here. They will coerce you into euthanizing your pet once you run out of…read moremoney. They lied about treating my dog and sadly told me to euthanize. They refuse to provide veterinary records WHICH ARE REQUIRED BY LAW! I would give ANYTHING to turn back time and have gone somewhere else. Now the love of my life is gone and I am devastated.

Writing this review following our initial emergency, prior to our follow-up visit!…read more Our dog experienced a seizure (her first ever) at home, a few weeks ago. We had just moved to this area a few days prior, so we called the closest emergency vet we could find. The staff on the phone were able to calmly handle the situation (and calm us down), tell us exactly what to do, and we were waiting for us the second we arrived at the hospital. Once at the hospital, they took our fur baby back, and stabilized her and her vitals. Dr. Shuttleworth came out to tell us she was stable, no more seizures, and presented us with all of our options moving forward. He was calm and reassuring. The staff was ALL friendly, and knowledgeable, and most importantly, not pushy (allowed us time to figure out what the right path was for our family). They were up front about ALL options, pricing, and suggestions. I really appreciated the staff being supportive, and giving us direction. I felt they were concerned, receptive to all of our questions and fears, and really made our situation better (less scary for us). Also to note- I was not available the day after (while our fur baby was at the hospital having procedures done) and I was able to call once off work to get the full report of all the testing, firsthand from the neurologist (Dr. Warren). I appreciated him taking the time to explain tests & labs to both my partner and me (was not annoyed at all that he had to repeat all the information twice during the day) Moving forward, we will have follow- up appointments with Dr. Warren, at the same location. I appreciate that they have several specialists here, if you need one after your initial ER visit. Yes, it is expensive, just as any animal hospital is. I don't think their prices are much different from other emergency vets we've been to (for previous, non-related issues). Loved this ER vet and would recommend to others in the area. Competent, compassionate, and caring.

last week my husband brought our 14 lb yorkie in for a snake bite on his mouth. TVRH told us it…read morewasn't a copperhead bite and that the dog was fine. they gave the dog some pain meds and sent him away but not before charging 400 dollars for absolutely nothing. they didn't really examine him or run any tests though my husband clearly informed them that the dog was already being observed by our vet for kidney problems. luckily we had a regular vet appointment the next day where they ran blood and urine tests and told us that we had to take the dog into NC State's small animal hospital that same day. if we had listened to the vets at TVRH, our dog would be dead. by the time we got to State (36 hrs after the bite), we were immediately informed that he did have a venomous copperhead bite, that his kidneys were failing and he was getting tissue necrosis in his neck. NC State managed to stabilize him and treated us with professionalism and respect, informing us of costs all along the way. TVRH is a terrible facility that provides sub-standard care for sky-high prices. our vet told us to never take animals to this hospital and to go to VEG in Chapel Hill instead.

In case of an emergency with your furry family member(s), keep Pet EMT on speed dial…read more Unfortunately, we had to utilize their services when my Mom was worried about my furry sister. When we called they were helpful and they were expecting us when we arrived. By the time we left, both my furry sister and my mom were smiling. The only reason why I did not give five stars is the absence of follow-up. I don't know why, but I was expecting a phone call or a postcard checking in to see how things were going. Other than that, all is well.

Dennis was so gracious and caring with my mother's cat during a difficult time and I could not be…read moremore grateful for him and the service he provides. He was a bright spot on a very sad and difficult day. Thank you so much! Like Comment Share

The staff showed incredible compassion during the hardest day of our lives. They treated our dog…read morewith such kindness and dignity and made an unbearable experience a little easier. They truly care about both their patients and the families who love them. We are forever grateful for their support and highly recommend them.

It's difficult to review a place that you only use in an emergency, because for all of the bad…read moreelements, you're glad they exist. They saved my dog's life, for which I am grateful. They were not transparent about things like wait times, and you do have to hand off your dog. Had they told us that it would be 10 hours, we would have gone home instead of circling Greensboro, waiting for a call. It would have been nice to get some sleep. But I was told that it would be "a couple of hours". The ability to get updates and information during such haunting times is so important -- and this is where I think they failed. It's an emergency hospital, so they're expensive. I paid $1000 for what my vet would have done for $300, but they saved him because they were open and my vet was not. Take that for what it is.

Pricey. Dr and assistant personable. Front desk staff ok. Facility clean. Neighborhood looked…read moreserene and quiet

I have been to this center twice. The first time, I was an overly paranoid dog-mom to a newly…read moreneutered pup that seemed overly lethargic. It turned out to be nothing. Still, at 2 in the morning, a really awesome doctor talked me through why I shouldn't worry, got to know my guy, and since there was nothing wrong with him, I didn't get charged anything. The fact that I was not nickel-and-dimed for a problem that didn't exist earned this place my trust. Last night, one of the worst things happened. My dog of 15 years went from being her sparkle-eyed, tippy-tappy, singing and dancing self in the span of 24 hours and by midnight, she was puking blood and couldn't get her tongue back in her mouth. I came straight over. There's always this shame with vets. I've had experiences where I can see the looks, the grumbles, the judgements. When you're poor, you let appointments slide, you want to do better for your animals, but you can't always. My husband and I have been battling foreclosure for the last year or so, and we let some things that didn't seem pressing slide. The woman at the front desk didn't shame me when I said I wasn't up to date on Molly's vaccines or bloodwork. She didn't shame me when I talked about her bad teeth. She saw the scared human in me and offered grace. I didn't get her name or the nurse tech's name, but the doctor introduced herself as Angel. Different pronunciation, I'm probably spelling it wrong actually. But it fits. She was exactly what I imagine an angel to be. She was direct. She told me my options. She explained that my dog was essentially a 90 year old in dog years. I couldn't afford the treatment to even try to get my girl back. End stage kidney disease. My husband wasn't with me, so I had to face this decision alone. Angel sat with me, held my hands, offered what comfort she could, asked about how I was feeling. I've been through a euthanasia before with another dog. I was not allowed to hold my other dog. I was panicked and I knew my distress was scaring her, but I couldn't hold it in. I watched as her pupils dilated and her heart stopped and her body went limp. I read once that your sense of hearing is the last thing you lose in death, and for years I have carried the guilt of knowing that as her soul slipped away, the last thing she heard was her mama crying "no, oh my god, please no." But Wake Veterinary Medical Center gave me the chance and the ability to be strong for my baby. I was settled in a quiet room with my baby in my arms. I held her as she went. I held her after she was gone, until her body cooled, whispering how much I loved her. They didn't take away the pain of grief for me, but they eased the trauma of it. Molly's final moments were calm. She was held and safe and warm. That's more than my others got. I know I told the nurse tech that I knew it wasn't her job to manage *my* emotions, but she stayed and listened anyway. She held my baby like it was her baby. That's not common, from what I've seen. Something awful was not compounded on by judgmental stares and rolled eyes. I didn't get the chance to stop and thank them. I was numb by the time I left, just focused on not crashing my car on the way home. But I really, really wanted the people of this place to know how much everything they did meant to me. All three of the women I interacted with, thank you. You gave me something in my worst moments so I was able to be strong for my brave girl. Words aren't enough here. Just, thank you.

Carolina Veterinary Specialists Winston-Salem…read more We brought our cat, Homey, who had a life-threatening urinary tract infection, and a blocked bladder to them after Banfield referred us to them. With no waiting, they immediately took him in for a thorough examination and within minutes, the doctor explained in great detail what he was up against, and what they could do for treatment. We agreed on the treatment and the costs, which was reasonable considering the seriousness, and they took him in for treatment to begin. They kept us updated by calling us directly of his prognosis several times each day, which was great. After his surgery, they called to let us know that it was successful and he is in recovery. They also kept us updated on his recovery progress. Later, the next evening, they called to let us know that he can come home that evening if we wanted, even though it was late at night, were still decided to come get him. When we got there, the doctor gave us clear, and very detailed instructions on his recovery care, the diet he would need to help prevent a reoccurrence, and the meds to give him, and how. She was great and answered all of our questions and gave wonderful advice. They saved his life! When we got him home, Homey was so happy and grateful, he knew that his life was saved, and happy to be home with us. The staff, all of them, at Carolina Veterinary Specialists are truly the best! It's obvious that they really care and love what they do. We are so grateful to CVS for saving our cat's life and we will recommend them to all of our friends who have pets. Thank you so much!

Not sure why the ratings for CVS are so low. I've used CVS several times with multiple pets. My…read morewife and I and our pets have always been treated with kindness, friendliness and professionalism. My most recent trip was a true life threatening emergency and we were met at the door with a gurney and concern. Of course vet care is expensive but what isn't. Thank you to all the staff that helped save my Hulkie!!!!

took my mini poodle there on Friday. Terrible vet. diagnosed her with "infection of unknown origin"…read moreprescribed amoxicillin and sent us home. she did not improve at all, temp, lethargic, no appetite, and seem to be in pain. had to take her to another emergency vet on Sunday and was tentatively diagnosed with pancreatitis which need entirely different treatment! my baby suffered three extra days because they did not test for pancreatitis despite exhibiting all symptoms except throwing up! I'll NEVER recommend them or go there again. thank God a tech vet friend and my granddaughter recognized the signs and began treatment and got her to another ER today. she's headed to regular vet tomorrow for confirmation but her temp is already declining with instructions of treatment from 2nd ER

I brought my dog in after hours cause something was wrong with her. She had just been to the vet 2…read moreweeks prior and was fine. Whatever happened with her happened all of a sudden. They helped with her the best they could with her sudden issues. Unfortunately she passed away later that morning but they were great in their help and assured me I was doing everything I could to try to help her.

I'm so grateful this veterinary hospital took such great care of my boy cat. He suffered two…read moreurinary blockages back to back and needed up needing PU surgery. The team loved on him and was great about updating me on any changes and his condition throughout the duration of his almost week long stay. I'm so grateful to have my boy back home alive and well thanks to this amazing team. They even sent him home with a bag and some cans of the new food he has to eat with his condition.

My 16 yr old dog spent the night vomiting bile and then being extremely lethargic the next morning…read more I went to TVRH and my dog did his normal greeting to the vet tech, licking her hand and wagging his tail. They told me he had an infection, all bloodwork was normal besides liver enzymes were elevated (my primary vet said he was not concerned because the levels weren't high). They recommended being kept there for 24-48 hours to get fluids and antibiotics in him and then re-evaluate (this was around 3pm). I received a call at 6:45am the next morning saying he was doing great, had a strong appetite and was ready to go home. I wanted him to stay in their care for a few more hours at least because I wanted to be sure given his advanced age. My girlfriend picked up at 1:30pm and I payed the $2300 for his 22 hours of care. My girlfriend got him home 30 minutes later at 2pm and after she got him out of the car, he lost his balance while urinating and she had to carry him in and put him on our bed. She said she just thought he was exhausted. I got home at 6pm, 4.5 hours after discharge and he looked worse than when I left him with TVRH the day before. We could not get him to eat, even human food that he normally loves. I wanted more information on why he was discharged and their shift change of doctors is at 7pm/7am. I called at 6pm and let the receptionist know of his worsened state and I wanted a call back immediately from the doctor. Well, 7pm came and went and I didnt hear from Dr Peddy. Thursday came and went, could hardly get my dog to drink water and still wouldn't eat anything. I scheduled a visit to my primary vet for Friday. After examining him and his bloodwork, he couldn't find anything wrong with him but said, we've got to get him eating and drinking. So he gave him a strong dosage of steroids to try and kickstart his appetite and give him more energy. Unfortunately, it did not work. We scheduled to have him euthanized and did that at our primary vet yesterday. I am extremely livid that I was told he had a strong appetite, yet he never ate after returning from TVRH. Also, he was in worse shape than when I dropped him off the day before. And the fact that after spending $2300 for 22 hours of care, I could not even get a call back for a 5 minute conversation about why they told me he was ready to discharge at 6:45am that morning. I will never take an animal here again and recommend either state or another local emergency vet instead if you truly care about your pet.