The staff and doctors here really care. I was impressed with how much it seems like a human ER. I…read morecame in with a sick pet which needed to be hospitalized. It was very stressful thinking about leaving her there over night until they asked me an unexpected question. "Are you going to be staying with her or going home?". They have these great little rooms with futon beds where you can your pet can sleep through the night. Is it pricey? Yes, but they're taking care of your pets when nobody else will. They also followed up after with no new exam fees. Even prescribed some new medications and threw in some beneficial food for no extra cost.

Great friendly staff, very knowledgeable!! The Vets are very…read moregentle and through. Wonderful experience.

I've been here several times with my dogs & cat and have always had such a great experience! Every…read morestaff member is kind, helpful and work avidly! Dr Green is the best, very comforting to talk to, explains everything thoroughly and tells you exactly what after care or suggestions for at home. Ive even had the staff call the next day to check up on my pet!

Doctor botched my 3 year old labs TPLO surgery by not putting the screws all the way in, causing a…read moresever bone infection. Cost was over $7k just for the surgery. Long story short, she will be on pain management for the rest of her life and now has early onset arthritis...at 4 years old. After filling a complaint with the veteraran board, he responded with a bunch of lies. Said that I told him I wasn't going to follow his recovery orders and that's why she didn't heal right. Why would I spend $7k if I don't want my dog to feel good?? I could drag this out for a while but read Google reviews and what you see here. Do your homework before you need an ER visit

Love this place ! Obviously if you are there, you have concern about your pet. Easy to get an…read moreappointment. Very friendly and efficient staff.

Writing this review following our initial emergency, prior to our follow-up visit!…read more Our dog experienced a seizure (her first ever) at home, a few weeks ago. We had just moved to this area a few days prior, so we called the closest emergency vet we could find. The staff on the phone were able to calmly handle the situation (and calm us down), tell us exactly what to do, and we were waiting for us the second we arrived at the hospital. Once at the hospital, they took our fur baby back, and stabilized her and her vitals. Dr. Shuttleworth came out to tell us she was stable, no more seizures, and presented us with all of our options moving forward. He was calm and reassuring. The staff was ALL friendly, and knowledgeable, and most importantly, not pushy (allowed us time to figure out what the right path was for our family). They were up front about ALL options, pricing, and suggestions. I really appreciated the staff being supportive, and giving us direction. I felt they were concerned, receptive to all of our questions and fears, and really made our situation better (less scary for us). Also to note- I was not available the day after (while our fur baby was at the hospital having procedures done) and I was able to call once off work to get the full report of all the testing, firsthand from the neurologist (Dr. Warren). I appreciated him taking the time to explain tests & labs to both my partner and me (was not annoyed at all that he had to repeat all the information twice during the day) Moving forward, we will have follow- up appointments with Dr. Warren, at the same location. I appreciate that they have several specialists here, if you need one after your initial ER visit. Yes, it is expensive, just as any animal hospital is. I don't think their prices are much different from other emergency vets we've been to (for previous, non-related issues). Loved this ER vet and would recommend to others in the area. Competent, compassionate, and caring.

My vet's after hours message recommended AEH and I brought my dog to check on an issue that arose a…read morecouple of days before hand. As soon as I called and explained what was going on, I was given how much if a wait time there would be and how much the initial charge would be. They were honest and up front right away. Dr Clark and the vet techs were wonderful. Before they started, they gave me a game plan of what they wanted to do and gave me a breakdown of all the cost. They took their time and checked everything to make sure we weren't missing something. After the consult and meds, we checked out with some answers and a game plan for my dog with his regular vet. The ONLY reason I gave it 4 stars instead of 5 is more of the clinic itself. Its very cramped (you can wait in your car if no space in the small lobby). The wait time on that particular day was 3-4 hours. We ended up being there for 4 hours (start to finish). All in all, they are a good choice for Emergency care. Just be patient.

The staff were soo understanding and knowledgeable. During my dog's and my stay there i saw alot…read moreof animals receive care, birds, guinea pig, even a pet ambulance come in. Even as busy as it was, attention to my dog did not go unchecked. In the worst time a pet owner experiences, I am soo thankful that they were there! Great job everyone!

The staff was very calm and collected when I brought in my critical cat. They did an amazing job…read morehelping him cross over to the rainbow bridge. The room was large and comfortable, we even saw an example of the paw print we would receive We were there a year earlier with our chihuahua who suffered an allergic reaction, he was stable so we sat there for hours. But I have no complaints, as I watched many critical cases come rushing in and understood that waiting was a good thing. Waiting meant my animal was ok, stable. Our dog was taken in triage after 30 minutes when he started throwing up and had hives cover his body, so during our hours wait he was in the back being cared for. While we waited there was coffee and a snack to eat, plus comfortable chairs

We had to unexpectedly put our cat to sleep at this hospital. All the staff, but especially Amanda…read morewas amazing, and went above and beyond for us. She walked us through every single part of the process, answered every question we had, gave us the time and space to grieve, and treated us and our cat with the upmost respect and dignity. She had genuine compassion. She made a horrible day a little more bearable. Thank you to Amanda and all the staff here - we are grateful.

It's difficult to review a place that you only use in an emergency, because for all of the bad…read moreelements, you're glad they exist. They saved my dog's life, for which I am grateful. They were not transparent about things like wait times, and you do have to hand off your dog. Had they told us that it would be 10 hours, we would have gone home instead of circling Greensboro, waiting for a call. It would have been nice to get some sleep. But I was told that it would be "a couple of hours". The ability to get updates and information during such haunting times is so important -- and this is where I think they failed. It's an emergency hospital, so they're expensive. I paid $1000 for what my vet would have done for $300, but they saved him because they were open and my vet was not. Take that for what it is.

Angry, lazy and confrontational clerks. I suspect the staff are not licensed and insured. As they…read morerefused to provide care for my companion because I complained about the clerks lack of professionalism.

I brought my dog in after hours cause something was wrong with her. She had just been to the vet 2…read moreweeks prior and was fine. Whatever happened with her happened all of a sudden. They helped with her the best they could with her sudden issues. Unfortunately she passed away later that morning but they were great in their help and assured me I was doing everything I could to try to help her.

my cat was actively bleeding and they told us it would be 2 hours before she could be seen. I had…read morewaited for over an hour and called to see how much longer it might be. the person that answered the phone said it would be at least another two hours and that we were told to go somewhere else to try to be seen. she also said they had their own patients to see before they could get to my cat. I was the only one in the parking lot! They were horrible to deal with. I left and drove 30 minutes to Greensboro to an emergency Vet there. I was able to walk-in in right away and be seen. I did t have to be a patient of theirs. Will never recommend All Paws to anyone!!

I brought my pup in for a twisted stomach, and they were incredible at getting her in right away…read morefor emergency surgery. Their customer service was impeccable although I was shaken up. The doctor was very thorough and compassionate. Would recommend again and again!

On 4/14/2026 we took our sick cat (Milo) to the Small Animal Emergency Services in Vass. Milo had…read morebeen vomiting and acting lethargic for several days. An x-ray showed he had a intestinal blockage. It came down to either putting him to sleep or paying for surgery. We opted for surgery, and today I am happy to announce he is doing great. He apparently ate a shoe string that he could not digest. Thanks to CareCredit, I am able to make payments. The loan will be interest free if I get it paid off within 6 months. My experience at this clinic was very positive. The staff was very helpful and polite. The doctor was excellent and diagnosed Milo's issue very quickly. For emergencies or if your normal veterinarian cannot get the job done, go to this clinic in Vass. They have more advanced imaging and can perform various surgeries, as needed. Just be patient, they can get very busy, but the wait is worth it.

I have been to this center twice. The first time, I was an overly paranoid dog-mom to a newly…read moreneutered pup that seemed overly lethargic. It turned out to be nothing. Still, at 2 in the morning, a really awesome doctor talked me through why I shouldn't worry, got to know my guy, and since there was nothing wrong with him, I didn't get charged anything. The fact that I was not nickel-and-dimed for a problem that didn't exist earned this place my trust. Last night, one of the worst things happened. My dog of 15 years went from being her sparkle-eyed, tippy-tappy, singing and dancing self in the span of 24 hours and by midnight, she was puking blood and couldn't get her tongue back in her mouth. I came straight over. There's always this shame with vets. I've had experiences where I can see the looks, the grumbles, the judgements. When you're poor, you let appointments slide, you want to do better for your animals, but you can't always. My husband and I have been battling foreclosure for the last year or so, and we let some things that didn't seem pressing slide. The woman at the front desk didn't shame me when I said I wasn't up to date on Molly's vaccines or bloodwork. She didn't shame me when I talked about her bad teeth. She saw the scared human in me and offered grace. I didn't get her name or the nurse tech's name, but the doctor introduced herself as Angel. Different pronunciation, I'm probably spelling it wrong actually. But it fits. She was exactly what I imagine an angel to be. She was direct. She told me my options. She explained that my dog was essentially a 90 year old in dog years. I couldn't afford the treatment to even try to get my girl back. End stage kidney disease. My husband wasn't with me, so I had to face this decision alone. Angel sat with me, held my hands, offered what comfort she could, asked about how I was feeling. I've been through a euthanasia before with another dog. I was not allowed to hold my other dog. I was panicked and I knew my distress was scaring her, but I couldn't hold it in. I watched as her pupils dilated and her heart stopped and her body went limp. I read once that your sense of hearing is the last thing you lose in death, and for years I have carried the guilt of knowing that as her soul slipped away, the last thing she heard was her mama crying "no, oh my god, please no." But Wake Veterinary Medical Center gave me the chance and the ability to be strong for my baby. I was settled in a quiet room with my baby in my arms. I held her as she went. I held her after she was gone, until her body cooled, whispering how much I loved her. They didn't take away the pain of grief for me, but they eased the trauma of it. Molly's final moments were calm. She was held and safe and warm. That's more than my others got. I know I told the nurse tech that I knew it wasn't her job to manage *my* emotions, but she stayed and listened anyway. She held my baby like it was her baby. That's not common, from what I've seen. Something awful was not compounded on by judgmental stares and rolled eyes. I didn't get the chance to stop and thank them. I was numb by the time I left, just focused on not crashing my car on the way home. But I really, really wanted the people of this place to know how much everything they did meant to me. All three of the women I interacted with, thank you. You gave me something in my worst moments so I was able to be strong for my brave girl. Words aren't enough here. Just, thank you.

I have always taken my pets to Wake Vet Clinic for emergencies and have had relatively good…read moreexperiences. That all changed today when I called and spoke with the receptionist Danielle. I explained that my 9-week-old puppy had been involved in an accident and was suffering from a hip and/or leg fracture. Danielle was dismissive and stated the wait was at least 3 hours. When I described the pain and screaming my puppy was experiencing, she said, "there are way more emergency cases than a puppy with a broken leg here." She said I could go elsewhere if I didn't want to wait to be seen. We were already en route so I asked my husband if he thought we should continue or find another clinic. Without saying anything, Danielle hung up the phone on us. There are so many other things Danielle could have done such as explain the triage process, tell me she was busy and needed to go or provide me information about other emergency clinics I could try. Overall, I've never had a bad experience with the doctors or techs at Wake Vet Clinic but I hope they understand that the first person who answers the phone represents the company's mission and sets the tone for the entire patient experience and maybe even outcome for someone's pet.