My husband and I bought a bed after a very long time.....I am not big on fan of sales stores and…read morehate being pressured into buying something i dont really want. I didn't feel that way at all today. Had a great salesman today. His name is Steven Streubel. He asked us a lot of questions and made the determination on what type of bed we would be best suited for. We tried several options out several times. He was patient and did not push us into an over priced bed. I will be back to purchase more beds in the future because of the satisfaction of service I received today.

Kayla, the manager was great and very helpful. We purchased a adjustable bed and she set everything…read moreup to be delivered. We love the bed. The delivery person, Luis, and his partner were great. They arrived on time and had everything set up very fast. Both guy's were very friendly and hard workers. I can't say a bad thing about the entire experience!

Thank you for your recent outstanding customer service. It was really a team effort!…read more The week before I had purchased a new mattress to give me a better night's sleep while recovering from a recent knee surgery. After a few nights I found the mattress was too hard on my hips, making recovery more challenging. The Sleep Shop said they could help with another mattress that would be more comfortable on my hips. Not only were they able to "manufacture" the new upgraded mattress, they also assembled a team to deliver it before end of day. Yes, it cost a little more for the upgrade, but it was worth the expense. I am extremely grateful for the service, quick delivery and the kindness the team personally shared with me and will encourage others to shop at your store.

They have a good selection of mattresses. I bought the lowest end queen sized mattress. It's high…read morequality and very comfy!

Have bought alot of furniture at WG&R. Fair prices and good quality. Nice selection of all kinds of…read morehousehold things

We've been trying to find a leather couch and love seat for some time and actually found some while…read morelooking for other furniture pieces. Our salesman Gem did an excellent job explaining anything that we could ask him about and we would highly recommend him. The delivery was even a week ahead of their schedule.

Do not shop here! The store will try to offer you an insurance plan for furniture repair and…read morereplacement that they do not honor!

We recently purchased a condo and bought a lot of furniture from Plymouth Furniture....we love it…read moreall but had one little issue with the height of our bed. Today Ian and Lepolean came to deliver a few more pieces we had purchased. They came in and took charge and did everything to fix our issue and make sure we were happy. They worked very hard, took charge, were pleasant , helpful and aimed to please. These two very hard working guys were amazing. Plymouth Furniture is very luck to have them. Thanks Ian and Lepolean... Ron and Sue Dexheimer

The guy sells great beds for ridiculously cheap , usually has the frame & box spring to go along. I…read moregot a queen set for $150. I think the beds used to be store displays or ones that people barely used & returned (not positive about that though).

You know it's hard to believe that a mattress company that builds mattresses can build two twin xl…read moremattresses that give two different people ( my wife and I ) back pain , hip pain and leg pain at the same time So all I can think of is either these people in Manitowoc that are building mattresses are not building them right or they must be using bad materials to build the mattresses or maybe taking shortcuts on parts , What are the odds that two twin mattresses give that kind of performance ? So first adjustment free , that failed , second adjustment cost me 212 dollars , that one did not last either , still ended up with back , hip and leg pain , so now they want 800 dollars for an adjustment, which I will not do. It's a scam folks I would not recommend Verlo of Sheboygan And then we are both ok when I put a topper on them ? Something is going on with verlo in Manitowoc That would be the only conclusion And if that's not it , why is Verlo selling mattresses that do this ? The guy I talked to yesterday was a real bad He hung up on me after talking for about 5 minutes and then called me back and did everything a salesman would say to tell me I was in the wrong and how he wished I never came in to buy a mattress and should of bought a name brand mattress instead and said the bbb sided with him and nothing else will be done Which bbb does not do that So I think something is wrong with that guy and he should not be running or managing any kind of store My wife was listening to our conversation and also thought he was a nut case With all his , what if stories So I guess all I can do in Sheboygan and Manitowoc is when someone is talking about getting a good night sleep is to buy from some other company Joe

Purchased a new mattress from this store. While we like the mattress the Customer Service after…read moredelivery is lacking. The day we purchased our mattress we were asked if we'd like to purchase a mattress protector. My husband and I said we were planning to purchase one but that we only use completely enclosed ones to prevent dust mites, etc. The Manager of this store asked if we needed one to protect from bed bugs and and we said no that we just wanted it completely enclosed as the mattress to protect from dust mites, etc. He was happy at that as he did not offer one for bed bug protection. He also did not have one to sell us on the spot, maybe because it was only a twin, but told us about it's waterproof features, etc. so we agreed and said he'd bring it with the delivery. As we started to open the pkg. to put it on the new mattress we found that it was not completely enclosed but one that just slips over the mattress top with the sheer sides. I tried to return it to the store but the Manager there that sold it to us claimed "he no could do" because of Covid and that he had explained that at point-of-sale. We did understood that at purchase, however, we also did not get what we asked for and now we are out our money plus the extra $$$ to replace it. He did offer to credit us the dollars towards a special order one but it was 3x the cost of what we could purchase online. His response to me was," well its not our quality - you know I could give you a plastic bag to use as well". FYI - the one online which we ended up purchasing is of great quality and we don't buy on the cheap. The Manager/Pres. also claimed he showed us what it would look like before purchase, however, if that were true we would have never purchased it knowing that it was not the style we planned to purchased in the first place. I've owned businesses myself over my lifetime before retirement and this certainly was not a positive customer service experience and would never have treated a customer of mine like this.....beware of what you buy here and make sure you see exactly what you are purchasing. Hopefully we never need their customer service on the mattress in the future. If Management decides to change their decision on return/refund I'd be happy to amend my review. I've never written up a poor review before but the way this was handled is not acceptable.

If anyone is in need of a new mattress,bed frame ,complete bedroom set, bed sheets blanket or even…read moregood used furniture or refurbished appliances. Please look no further Les's One Better located at 1352 Commercial Street Neenah WI... has it all. Number #1 mattress world wide. Time to stop wasting money at these big store companies and come check out the small company out....you won't be disappointed

We've been working with Les's One Better now for 5 years. Nothing but good things to say about Les…read more He's an honest and very hardworking man who'll do what he can do for you. Our last purchase was our queen mattress, a New Englander. It is a comfortable and affordable mattress that will last you a good long time. With Les, you will get the personal touch unlike the bigger stores.