We Had an awesome experience at mattress firm oshkosh Wi, Thanks to Jade, she was delightful to…read moretalk with and had great knowledge of the products they have. Thank you Jade from the oshkosh location for directing us to better options and exactly what we needed.

Jade was very knowledgeable and did everything possible to get the best comfort for my wife and I…read more Excellent customer service and overall welcoming and comforting atmosphere.

Went to the store Sunday 2 Feb 2025. My Grandson was with me 20 years old, his grandmother is…read morePhillipino so he looks Hispanic. As we walked around the store looking at sectional couches, my Grandson overheard one of the salesmen that they were to keep an eye on us, after hearing this my Grandson told me he wanted to leave the store, I didn't find out about what he heard until we were on our way home in fond Du lac. I've spent thousands of dollars in this store over the years, bedroom sets, mattresses and living room furniture, the comment was totally uncalled for and if I would have known sooner I would have responded immediately.

When you buy a mattress they make you buy both sets box spring and mattress, even you don't need…read moreboth. Then you have to pay$100 for a mattress cover. All the above to keep the warranty. Then when you have a problem with the mattress you have to pay almost $200 to get someone to come to your house and then they decide if your claim in is warrantied. Which they don't mention at the time you pay. Sounds like a scam to get more money.

On Dec 4, 23 in the afternoon we were shopping for a new "queen sized, soft to medium firmness…read moremattress". The man at the Oshkosh store had a bad attitude when we walked into the store, was poor at communicating, repeatedly uninformative when asked about their products, poor at guiding me to what we repeatedly said we were looking for and was rude. He was one of the worst sales people I've ever worked with and it was the worst shopping experience we have had in 50 years. We left before we tried out any beds, I wouldn't buy anything from him. We won't be returning.

I bought a brand new box spring from Verlo mattress of Oshkosh. Without going into too much detail,…read moreI had a problem with the boxspring but all it took was a call and the general manager had a brand new replacement delivered and the old one picked up without any hassle. Would definitely buy from them again!

DO NOT BUY A MATTRESS FROM THESE CROOKS!! I paid almost two grand for two mattresses both caved in…read morethree to four years later ten year warranty on each they DO NOTHING NOT BBB ACCREDITED!!

I bought a high end fridge from there, what a mistake that was. I had bought things back before…read morehowie voight bought them out, but they kept the name. What a shame that is, what a disgrace to the previous owners. OH, sure, they will sell you anything you want but they do not have the service to back their sales. Their staff is inexperienced to say the least. I have been without a fridge now for 2.1 months and they now tell me that it will take another 3 weeks before they can even service my machine. This thing is under warranty. Have been living out of a cooler now, you think they care? I will never purchase another thing from this group. Please be aware their extended service contracts are not done in country either, so have fun trying to get anything done via tht way. NO SERVICE AT ALL AFTER THE SALE, BUYERS BEWARE !!!!

If anyone is in need of a new mattress,bed frame ,complete bedroom set, bed sheets blanket or even…read moregood used furniture or refurbished appliances. Please look no further Les's One Better located at 1352 Commercial Street Neenah WI... has it all. Number #1 mattress world wide. Time to stop wasting money at these big store companies and come check out the small company out....you won't be disappointed

We've been working with Les's One Better now for 5 years. Nothing but good things to say about Les…read more He's an honest and very hardworking man who'll do what he can do for you. Our last purchase was our queen mattress, a New Englander. It is a comfortable and affordable mattress that will last you a good long time. With Les, you will get the personal touch unlike the bigger stores.

Don't purchase from here if you ever expect to get your items. I purchased my bed set in June and…read morewas told there would be a 2-3 week delivery period. 3 weeks had passed and no one called to notify me if/when my delivery was coming. Finally I call the card the store gave me. Some guy named Nick said he'd call his boss and ask... he never calls me back. I try again, he tells me it will come on Wednesday. On Wednesday there's no delivery. Finally I go to the store and ask, she makes a call and says my bed set will come on Saturday. Saturday rolls around and no delivery. By now it has been 4 1/2 weeks and I still have no idea when/if my bed set is coming. I post a message on the facebook page and the district manager calls me, apologizes and says it will be delivered on the following Wednesday around 7. He calls me on Wednesday around 4 or 5 and says it's not coming... instead it will come on Friday. Today no one calls me about delivery times so I call the manager back and he goes, "Maybe it will come on Saturday.. maybe Monday." In summary: I still don't know if/when I will get my stuff! They are not transparent at all. Don't expect them to call you back. I can not trust that anything they say is true because multiple times they have told me my stuff was coming and then it doesn't. I wish I had purchased my set from a more reputable source. I feel cheated out of my time. I didn't purchase a bed set in June to have to wait until almost August to get it...