We have had great service from Kossels highly recommend. They've been prompt and all is great…read morecommunication.

They have quality appliances. I have not had any issues from them like big box stores, where they…read moreseem to have shorter life spans. I own rental properties, their refrigerators,, coin washers and dryers, stoves, and dishwashers seem to last forever. Mine are now all 20 years or older except for big box stores replacements. Their service department is willing to give advice so they can prevent you from having service calls. Seems like their emloyees' know more than just selling appliances. Not like Best Buy, Lowes, Menards. If you do, You better buy an extended warranty, because you will use it. Sometimes without success.

I had an absolutely horrendous experience at the Oshkosh Menards this week. I rented the Menards…read moretruck, as I have before to pick up an order. When I went to open the tailgate, the handle broke off in my hands. I was told tough, I'd have to pay for the damages. I did not dent/scratch/hit anything, just using the truck as a normal person would. The assistant general manager Joan has been incredibly unwilling to work with me in any way on this. They also as of now haven't even provided me a receipt showing the charges of the damages, just stating "your deposit will cover it" I have been shopping there for years but no more, Lowe's is right down the street

I have heard my friends originally from the midwest talking about the greatness of Menards…read more However, I really believe they undersold the greatness of this store. I have been to 4 different locations in the area, and every one of them have professional employees who care about taking care of customers. I have done pick up orders, orders by mail, as well as shopping in store. Each time the products are professionally packaged. It's nice to see employees taking the time to do their job correctly. It's a nice change. I even saw the TikTok interview on Subway Takes with Minnesota Gov. Tim Walz. His pitch with the 11% rebate was evidence to me that he's a real educator as we educators are the only ones who do rebates. So, yes, I have sent in 3 bundles so far. Keep up the GREAT JOB!!!

I was shopping in the lawn and garden department. I noticed that they were throwing out plants. I…read moreasked if I could take them off their hands for a reduced rate. I was told they could not do that. I realize these plants were not very healthy, however I don't mind. I have a lot of patience and am willing to take a chance on them. Why not offer a blow out clearance shelf instead of throwing them out? I am a frequent shopper at Lowe's in the summer as we have lots of projects. What a waste. Alternatively, I stopped at Menard's, just for the heck of it and found some blow out plants that are now thriving in my garden. Do better Lowe's.

So I have bought three appliances through them and when 2 of the three were damaged they said they…read morego through a third party I had to wait for them to see what they would do for me. They made it right. After that What I ordered wood to make a gazebo. What is most frustrating is I ordered delivery of wood next day for $150 and didn't get it. I had to go to the store to tell them I didn't get it. They told me to pick up what I could. I told them I ordered it delivery for a reason. I have no way to get it. staff told me that the person I talked to wasn't working for two more days. So I patiently waited and still no response. And pieces of the wood were warped and can't even use them which in turn I have to return anyways and yet again have no way to return them. I'm frustrated and wish someone would get it together

Our used replacement reefer from FASCO was installed and running at normal range in both freezer…read moreand reefer overnight. Good stuff. The delivery crew swapped the dead reefer for the new one, quickly, efficiently, and safely. Same as last time. We'll be back if we need something.

Terrible customer service, and only in it to sell the product. Salesmen lie to get you to buy the…read moreproduct then play innocent when the product takes a dump. Gave this company 2 chances and both experiences ended the same. DO NOT buy from this company

Let's be honest, when you are a guy, Best Buy essentially serves as a toy store for big kids. I…read morehave been in dozens of Best Buy locations in my life, and this particular location in Oshkosh serves its purpose fairly well. Selection is quite good for a location in a town this size, staff are not aggressive but they are there if you need them, and prices are good. I was shopping for a new MackBook on my most recent visit and ended up picking up an out of box Pro with lots of software for an incredible value. You know you are living in a town with a decent Best Buy when your brain automatically defaults to stopping in when you have an electronics need and that is the case here.

I used to love this store. The last three times I have gone in there for various reasons I have…read morebeen given incorrect or misleading information. One time I went in to inquire about wiping a MacBook and was told it was free. I made an appointment and took it in. Not free at all. $150! I went in today and met with a young lady about trading in my watch. She was insistent that it wasn't eligible for trade in yet when I had just checked at home. She checked another way and found dit was indeed eligible and issued the gift card I requested. She was smug and I felt she was rude. Another time I went in and was told by a manager that "wow you buy a lot of watches". Don't think it is any of their business but I happen to have a large family and buy for them. I think I will go to Appleton from now on.

We just stopped here for a light bulb. But I like Ace Hardware stores in general: you can usually…read morefind stuff that's been on the shelves for years, and that's not always a bad thing! This store was no exception, and was large, but what stood out to me was the terrazzo floors and staircases going to the lower floor. It reminded me a bit of department stores from my youth. The location is downtown, and it's clearly a building with history. One of the things I've been saying to my husband lately is that I miss the days of department stores, and this store had a bit of that feel. On top of that, we went to the counter, asked the employee about this particular light bulb and were pointed to the exact location, and they had said somewhat uncommon lightbulb in stock. $3. A win.

I only go to Kitz and Pheil for my hardware stuff! They have the best service ever! No matter what…read moreI'm looking for they know exactly where it is and will help me find the right thing I'm looking for! I'm an older single woman and need help with this stuff lol. Yesterday my friend and I who went because we kept trying to find a lightbulb for outside that wasn't so bright it would shine in our eyes when we sit outside on the patio. So we decided to go here. Staff told us about a lightbulb that just would shine down so we tried it, and it's perfect! We never would have known there was such a thing. So, yes, even for something that sounds little like a lightbulb it's the place to go!!

Terrible! "Fixed" my washer from the noise I told him it was making, told me it needed a new pump…read more 7 weeks later with zero communication & me calling several times, pump finally comes in. 1 day later washer is making same noise & now an additional rattle. Call. No call back. Sent note via website. Nothing. Call again, finally able to set an appointment. Time and date he's supposed to be back, he calls and tells me to take a video of the issue - says it's not a good use of his time to drive all the way out to my house, and then to sit & watch my washer for another 40 minutes. Apparently a video will help him diagnose it, and my time is not valuable. Sad the terrible sales & service- I will never give this company another penny!

My refrigerator was leaking water on the floor. Called five other places, and everyone else either…read moreignored my messages or couldn't get me in for a month or more. Kelbachs responded to my message the next day with a suggestion for me to try to see if that would fix my problem. I was told if that didn't work, let them know and they would fit me in in a few days. Although their suggestion didn't work, I appreciated that they tried to help me fix it myself and avoid a service call! Three days after calling them back to say it didn't work and I needed someone to come and take a look at the refrigerator, someone came and fixed the problem. Fixed three weeks earlier than anyone else, and at a much more reasonable price than the other guys. It's been 3 months and not another drop of water on the floor. Kelbachs will be my first call next time!!

Excellent place to get materials to fix up the house! This store has a wider array of wood…read moreselection compared to Appleton store.

From the owner: The Oshkosh ReStore sells new and gently used building materials, appliances, housewares, tools,…read moreetc at a discounted price to raise money for our local home build program.

The guy sells great beds for ridiculously cheap , usually has the frame & box spring to go along. I…read moregot a queen set for $150. I think the beds used to be store displays or ones that people barely used & returned (not positive about that though).