My dentist retired and I was apprehensive about a new one. The doctor and staff were both nice and…read morekept me informed of what was going on. They really put me at ease and I highly thank and recommend them

My mom and I went here for years. Friendly staff and quality dental care. I moved out of state and…read moremy new dentist always comments on the fact that my previous dentist did a good job taking care of my teeth.

I've had such a great experience with their office! So far I've had my initial appointment/cleaning…read moreand my fillings. They are very welcoming! They explain things thoroughly. Dr. Ingram doesn't rush whenever he has to come in to me! I couldn't be more happy with the services I've received! They are transparent as well! They walk you through everything and will show you images, videos etc to make sure you understand what's going on! I think the best part me be things you can ask for during your appointment such as a blanket! At my last appointment I was so relaxed and was watching a movie too! It was great!

Unfortunately, my experience today was the last straw. I've been going to this office for about 10…read moreyrs and have been mostly happy. The hygienists have always been great. There have been few hiccups here and there, such as the dentist filing my front teeth on one occasion without my permission (Luckily, I stopped he before too much damage was done), and a staff member asking me about another patient who goes there, but was not there that day (HIPAA doesn't allow that). Today, they took me back and seated me in my dental chair. I was all situated and settled when someone I've never seen there before came in to tell me I had a past due balance. Surprised, because I always settle up before I leave, I apologized and started to hand her my card. It was for $35.00 from my last appointment. I've received for Invisalign, whitening, and this visit, I was going to schedule an in office whitening. So, I have gladly paid a LOT more than $35 at other visits, and I've never had a bill. She then told me it went to collections. Surprised, I said "you guys know I come here every 6 months, right? Could you have called or mailed a bill at least?" She said they emailed me. I told her that email is not an ok way to bill. I have never had an outstanding bill, and I always come every 6 months. She left and came back to tell me they had actually canceled my appointment because I had an outstanding bill. Nobody even called to tell me that my appointment was canceled!! When I went up front to get my receipt, the office manager tried to tell me that had I communicated with them, this could have been avoided. I would have GLADLY communicated back with them had I known. Then she said things like "I'm sorry you feel that way" and "that's our policy" Oh what a joke! I respect that policies need to be in place, but it is even more important to have brains working behind these policies. So, over $35 after I've been a patient for a decade and spent WELL over that out of pocket, they lost a client who was getting ready to pay a hefty price for in office whitening. Way to go!

I needed a new dentist when I moved to Indianapolis, and my boyfriend recommended Dr. Summerlin…read more All I needed was routine check up and cleaning. I had my old dentist email my xrays before my appointment, and they pulled them up and used them in my exam. I was happy to avoid the biting-on-hard-plastic-while-the-doctor-takes-pictures-of-your-teeth routine. One thing that rubs me the wrong way, maybe because I work in the health care field, is when someone who is going to be working with you doesn't introduce themselves. When I arrived, I didn't get a "Hello, welcome to..." I got "Here, fill out this paperwork". Neither my dental hygienist nor Dr. Summerlin introduced themselves to me. Only the receptionist called me by my name. I prefer my doctors, nurses, dentists etc to be friendly, and I didn't feel like anyone here was particularly friendly. Not unfriendly, just not very warm. The office was in an older building, and it seemed like the place could use a few updates. The dental chair was torn. However, I don't mind those things too much. I've been to dentists with massage chairs and DVD players, so if that is what you're looking for, go somewhere else. If you want quick, professional service, come see Dr. Summerlin. I am very satisfied with the cleaning I got. My teeth feel great, I was in and out quickly, and Dr. Summerlin even joked and called me "boring" since I didn't have any cavities or concerns. I will most likely be back to see Dr. Summerlin and the anonymous hygienist again in six months.

I have been going here since I was a little kid. They are always friendly and usually pretty…read moreprompt. They do get busy sometimes, but they are still able to get people in and out for their cleaning appointments in a timely fashion. I like Dr. Summerlin a lot, and I really like most of the assistants. There are some that are rougher with their cleanings with other, but overall for the most part they do a great job.

I took my kids for a cleaning and they did a great job, they were nice. I guess because it was our…read morefirst time! A few days later we went back because my kids had some cavities, and they were rude, my son cried all the time and they basically told me I have a cry baby.. He is 11 years old and he can tell me if it's hurting. Dr. Taylor didn't care at all. she didn't stop even if he were raising his hand, telling that it hurts a lot. She says that my son is not telling the truth and she wanted me to trust her, not my child.. We are not coming back.. I will always trust my kids of course, my son was screaming, and this stupid lady is telling that he is lying and I should trust her? Are you kidding me? Oh and my 3 years old daughter was next.. of course I didn't stayed, I could not let them touch her after all that.

I had the pleasure of taking my 2 1/2 year old little lady to see Dr. Taylor and her amazing…read morestaff!! If you're is search of an awesome pediatric dentist please don't look any further, Dr. Taylor's staff is a direct reflection of her! They were all so kind, patient and understanding I must add Deanna's bedside manner was out of this world she was able to have my toddler cooperate and enjoy the visit and for that I'm beyond thankful.

Dr. Jones and his staff are always above and beyond in terms of professionalism, compassion, and…read morequality of care. As someone who admittedly loathes going to the dentist, there's no other office I would trust my care to.

originally was told by them they were a "premier" provider and the most would be covered under my…read moreplan, only to find out they were only preferred and I received an additional bill for $160. I then had to go and do all the new patient exams at a new dentist and get my work done there instead. When I said I feel I shouldn't have to pay it due to them telling me they were the wrong provider and having to go through the process elsewhere, she confidently told me I'd be going to collections.

Dr Van Le has an amazing staff Melissa is the best , she…read morewill always have kind words and a flexible schedule to get you in when it's best for you. Melissa also will help you keep on time with a phone call prior to your appointment. Ashley is the best in the business of being detail oriented, takes her time and goes the extra mile when cleaning my teeth today 8-20 is her birthday Happy Birthday Ashley !!! Ariel is another five start service provider in this office and her smile will brighten your day every time you see her. I have been going here since 2014 and doctor Van Li always is super kind , helpful and friendly. High quality is the norm here.

My insurance paid for a denture that they had a lab make and they did several adjustments to it and…read moreit never was right and still cannot be worn or used but because they got paid my insurance won't pay for another one. Not true patient care. The staff may be nice and friendly of course to get business but they know they did not provide the service they got paid for.

Dr Steve Green I thank you for taking care of me this…read moreafternoon at Vita Dental You put my bridge back to work again Richard O Bovey

My first visit made me incredibly happy. I had accidentally gone two, yes two, years without going…read moreto the dentist. Awful, right? After moving to Indy, I had completely forgotten to find a dentist. haha Mistake. My dad works with someone that had gone to this dentist before and highly recommended them to me. So, I decided to make an appointment and get on with it. Luckily I have never had any cavities. Hooray! (And knock on wood.) I do my best to take care of my teeth, but I still was worried that I would receive bad news. Nope - good news was given to yours truly. :-) They were very, very kind in the fact that they congratulated me on taking care of my teeth. That made my day - not going to lie. I did find out one unfortunate thing during my visit, though. I will soon need to have my bottom wisdom teeth taken out. Ugh. Good thing I finally decided to make that appointment or else I would have been clueless. ha All in all, great place! The staff are fantastic and very friendly. I even got to watch Hallmark shows during my entire checkup.