Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

I have been here twice now and had excellent experiences both times. The new patient process is…read morepretty quick and painless. They were able to get me in within two weeks for a routine cleaning and x-rays. The cleaning was good. I mentioned that I tend to gag with dental stuff, so they took extra care when placing the films for my x-rays and the tech kept checking on me and going super slow to ensure my comfort. I had a filling that had mostly fallen out. I was able to reschedule a follow up for two days later (they had them sooner, but it didn't work for my schedule). I asked if I would have to be numbed because I hate the dental shots. She said she was pretty confident she could pop out the old filling and replace it with no to minimal pain and she was right. My tooth hurt the tiniest bit, but I'm pretty sure it was just sensitivity when the cold water blasted it. I was in and out in about 20 minutes with my new filling and no numb, drooly mouth. They also accept children. My friend's entire family goes and say the dentists are really good with their kids as well. I don't doubt it. Each room is themed. My cleaning was in the Star Wars room and my filling was in the baseball room. There is plenty for kids (or kids at heart) to look at and be distracted by during dental procedures.

I saw Dr. Nam for a biannual cleaning, followed by 2 cavities being filled. Originally, my…read moreappointment was scheduled 1 month out, but they called following a cancellation and it was able to be moved up two weeks, score! I absolutely appreciated the phone call that someone canceled. Dr. Nam was extremely personable, with a relaxed but educational demeanor. As someone who isn't a fan of the density, I appreciated the offering of music or Netflix as a distraction method from the procedure. One thing that was different than my previous dentist is that Dr. Nam didn't do my actual filling. She administered the numbing agents and then another person came in, placed and set the filling, and then Dr. Nam checked this. In my other experiences, the dentist always did the full procedure, so this struck me as slightly odd. Other than that, office is clean, staff is friendly, and both appointments took me nearly on time (within a 5-10 minute window) which I think is pretty good!

Lack of communication set my appointment two months prior asked if they accept my insurance at the…read moretime I made the appointment and I was told yes! Now it's the day before my appointment two months later to be argued with stating that no one told me that they accept my insurance and I was Miscommunicated! Also stated that they don't verify insurances early that they check the day of or the day before! People have to take off work to make appointments and they have no type of sympathy at all!!

I have been going to Dr. Klemen for years and he and his staff always take great care of me. I…read morereally appreciate that the entire staff goes out of their way to make sure that I am comfortable and that all of my needs are met. I think the staff and Dr. Klemen really care about their patients and it really shows.

Dr. Klemen and his staff are great, and are always willing to discuss issues as it pertains to…read moreinsurance and options for dental work. Love this office!

I went to my second visit to this dentist for a cleaning in August. As far as I knew everything…read morewent well and I was generally happy with the service I received. After the cleaning was finished I proceeded to check out, and was told that I was "all set" and that I didn't have a balance due. This was great news to me, and made sense because I had a coupon from a previous visit that I was told would be applied to this visit as well. On the previous visit I paid my bill in full when leaving the appointment. Unfortunately about a month later I received a bill in the mail for the visit, saying that I was 30 days past due, which was a nice surprise. When I called in to the office to ask about the bill, and inquire about the coupon I the woman I talked to was quite uninterested in explaining what was going on, was totally unhelpful, and was EXTREMELY rude, going so far as to cutting me off and hanging up on me. Although the service I received was great, I won't be going back to this dentist due to the shady billing practices, in addition to the rude office help. I would suggest others be wary about a dentist with shady billing practices. I would expect that kind of treatment at Walmart, but not at my dentist. I won't be going back.

From the owner: Maintaining and creating healthy, beautiful smiles for over 28 years!…read more Dr. Vaughan became a fellow in the American College of Dentists in 2001. She has been in her current Broad Ripple location for 28 years. Since she began practicing dentistry, Dr. Vaughan has kept up to date on many continuing educational classes, ensuring that her patients receive the most comprehensive and advanced dental care.

They are amazing! I cracked a tooth...ouch, and they got me in first thing Monday, I had my crown…read morebefore weeks end when they found out I had to go out of town on business that weekend. Thanks to everyone who hooked me up!!!!

Hands down the best experience I've ever had at a dentist! The office ladies were very welcoming…read more Jennifer and Dr. Elena were so kind. I look forward to my next visit!

Always great interactions with the team. Dr Horton is ALWAYS in a good and positive state of being.read more

My previous dentist wasn't living up to my expectations...so I decided to give Dr. Horton a try…read more His academic and professional credentials are great, and he has two locations near my work. His office staff is welcoming and friendly. My hygienist (Michelle) took x-rays, cleaned my teeth, and provided some pointers for flossing in hard-to-reach areas. Dr. Horton concluded my visit with an oral examination and discussion of preventative maintenance. I was in-and-out in about an hour. Overall, I was highly satisfied with this experience.

Dr Cayetano is such a kind man with quality work. My cap on my lower left back tooth fell off…read moreafter 12+ years. I called to get in to have it placed back on my left tooth. Denise was so accommodating in getting me in as the last customer/patient. Thank you for your care.

Super-friendly family-owned and operated neighborhood dental practice. He specializes in dental…read moreprosthetics/appliances. Located in a renovated house at the corner of 62nd and Broadway.

Great people work at this dental office. I have been coming here for one year now and everyone…read moretreats me with great respect.

Best dentist EVER. I used to have dental anxiety and no longer have issues w/ anything that needs…read moreto be done. I used to feel like I was going to have a heart attack when I had novacaine and he was the first dentist to realize that I have a sensitivity to the medication and pivoted to a different kind. No more heart attack. LOL Wonderful, competent staff.

I'm 47 years old. I had some serious orthodontics as a child…read moreand have since not wanted to see a dentist. Thanks to a delicious fudge covered cookie I was quickly made keenly aware that my teeth could no longer be ignored. Dr. Kruse is an absolute saint. I had a NASTY cavity (first in my life). This crew took excellent care of me. Due to my childhood issues, I was a nervous wreck and I'm sure one of the worst patients they've ever had. Fidgety, clenching, and just being a giant baby. I'm not kidding at all... I felt ZERO pain and still acted as though I did. (4 numbing shots and I felt none of them) They did their work, despite my childish behavior, and I feel 5 years younger. (Left there about 7 hours ago) I'd highly recommend Dr. Kruse to anyone. Friend or foe, it doesn't matter. This fella doesn't want you to hurt. I truly believe he just wants to make your teeth be all that they can be. They also have the coolest laser scan tool that I found endlessly fascinating. Dr. Kruse was kind enough to explain that to me as well. I have another appointment in about 10 days for my permanent crown and I'm actually looking forward to it. Deep cleaning is scheduled for June.

My family and I have used Mishel dental for many years. Today, 04/23/2026, I needed to make an…read moreurgent dental appointment and was told I missed an appointment back in 2023 and needed to pay a $80.00 balance before I could schedule a new appointment. I have never received any documents showing I have a balance due. My recommendation is not to use this dental practice as they seem to be more interested in making money, then helping people and our community!

I am an MD who knows hospitals and medical practices well, so my review is well informed. This is a…read morewonderful establishment. The Doctor here is very calm, takes the time to explain the procedure being performed and the process of discussing cost is smooth and painless and very clear. The dentist was very skilled in that even for a tooth extraction there was adequate local anesthesia to the point where I did not feel a thing. The procedure went quickly, and without any inefficiencies. There were clear post operative instructions and the support staff including the assistant are both; knowledgeable, friendly, and very task and work focused. I will be returning for routine checks and visits, open on Saturdays for working folk; this is a great find.

This office at 71st and Keystone is wonderful. Our entire family goes there and they are kind,…read moregentle, thorough, on time, and do a fantastic job. Highly recommend.