I was genuinely shocked to see that this office had five stars--until I noticed it was based on just one review. I drove 45 minutes for my appointment, and when I arrived, the office was quiet, with only two or three people in the lobby. The receptionist was very friendly and checked me in without issue. A nurse took my blood pressure, asked a few questions, and then left me in an exam room.
I ended up sitting there for an hour with no follow-up, no check-ins--nothing. The room felt like it was around 85 degrees. I even stepped out and looked around, expecting someone to at least acknowledge me. No one did. As I walked toward the exit and asked for directions, still no one said a word. So I just left.
Once I got home--finally in air conditioning--I decided to call the office. It was 4:45 PM. Despite their posted hours being 8:00 to 5:00, I was met with a voicemail saying they were closed. That, in itself, says a lot.
I can't speak to the quality of the doctors themselves, but in terms of patient care and professionalism, this experience was extremely disappointing--especially for a vascular clinic, where patients likely have serious health concerns. Leaving someone in a hot room for an hour with no communication is unacceptable. read more