Thanks to Gene Smith, my dad and I both have great cars! He helped us both purchase an Alfa Romeo…read moreand numerous cars in the past here. If you're looking for a new great ride, this is the place, and he is the guy to go to! Gene was super helpful and nice throughout the whole process. A process he made sure was quick, efficient and professional. We are so thankful, and appreciate Helfman and its excellent customer service--highly recommend!

If I could give this dealership zero stars, I would…read more After a couple of disappointing experiences during previous oil changes, I decided to take my Alfa Romeo to Northside Imports for service instead. The difference was night and day--better customer service, better communication, and a much more transparent experience. Unfortunately, after they stopped servicing Alfa Romeo vehicles, I had no choice but to return to Helfman when my check engine light came on. The first issue was that the earliest appointment available was a week out. I scheduled my diagnostic for Thursday, July 23. I drove about 30 miles, took time off work, and arrived expecting my vehicle to be evaluated that day. Instead, I was told it would be 4-6 business days before they could even perform the diagnostic. The service advisor said they had tried to call me, but I had no missed calls or messages. What's even more frustrating is that I had spoken with the service department a couple of days earlier to ask about loaner vehicles, and at no point did anyone mention this delay. As a result, I wasted time, fuel, and a vacation day, only to be told my appointment didn't actually mean my car would be looked at. I'm genuinely confused why the dealership allows customers to schedule service appointments if the vehicle isn't going to be seen on the scheduled day. If the diagnostic queue is already several days behind, that should be communicated upfront so customers can make an informed decision. Based on my experiences, I won't be returning to Helfman Alfa Romeo.

This is one of several places to go if you own a BMW and do not want to pay dealership prices…read more You'll find this shop off of kind of a dilapidated road on Shepherd. There is a Mexican meat market on the corner that you can use as a cornerstone. Once you reach the gates you might be challenged to find a parking place because it is usually filled up with I guess other customers cars or inventory but do not let the outside deter you like a book and it's cover. Once you find your way inside, you most likely might encounter Tommy. He is the main guy you will want to speak to or his sidekick Roger. The waiting room is furnished with comfortable couches and chairs but I don't think there's a TV to watch but everybody and their brothers has a phone with them I'm sure. You will be offered water while you're waiting for your vehicle to either be worked on or your estimate. Tommy is a very versed and educated individual on BMW"s and would be able to tell you a lot more things that you do not know about your BMW inside and out. Yes BMW certified and used to work for a dealership for a long stint. I came to get some suspension work done and my steering wheel rack unfortunately for thankfully the potholes in Abilene Texas and also get all of my fluids changed out which amounted to a little over $9,000 but I checked with the dealership and they were coding about $14,000 and some change. So if you have a lot of money go ahead and take your car to a dealership but you're pretty much dealing with the same kind of people at a more budget friendly setting here. A super big plus is even though they only work on BMWs here I drove my Escalade up here to check on my 750 series to find out I was having low oil pressure problems with my Escalade. Tommy took the time out to diagnose and changed some sensors and even stayed way past closing time, so I have him and his technician to thank for that. Any information provided before and after you can guarantee you will be treated with dignity and respect and not in a condescending way that some dealerships will have you just because they know they've got you by the cojones once your car is in there. There is a BMW repair shop probably about a couple of miles from my residence but I will drive 15 miles here definitely for future repairs and maintenance. You know how sometimes you could speak to somebody for 15 minutes and tell their demeanor? Do you want that experience any negativity in this and you will not feel like you're about to get ripped off if you do come back from the dealership and compare how differently you'll be treated. You'll be back.

If you have a BMW, this is the shop to bring it to! Tommy has worked on all three of my BMWs, and I…read morehonestly don't trust anyone else with them. He's a BMW Master Technician who knows these cars inside and out. Roger, the manager, has also been excellent with communication, and the entire team has been great to work with. A colleague of mine originally recommended their shop after they restored his E30 M3, and I can see why. If you're looking for a BMW specialist who doesn't cut corners and follows factory repair procedures, this is the place. Tommy has worked on my 2001 BMW 330i, 2020 BMW M4, and 2023 BMW X5. I bring all three here for regular maintenance, including oil changes and brake replacements. Tommy also helped build my M4's S55 for higher performance while keeping reliability a priority. He installed a four-pin crank hub upgrade, upgraded turbocharger, and upgraded rod bearings. They've also handled major repairs for me, including a timing chain replacement, valve cover gasket, and oil pan gasket. Their pricing has always been very reasonable, especially considering the quality of work, and their 4-year/unlimited-mile warranty gives me even more peace of mind. I've been coming here regularly and will definitely continue. If you own a BMW and want it maintained, repaired, or upgraded properly, I highly recommend DMW Motor Cars!

if you need hard to find parts for late model cars this is the place to go pricing is very fair,…read morebest salvage yard for vintage Japanese cars or Volkswagens in the Houston area the owners Gary & Kimberly are always very helpful time and time again with sourcing hard to find parts for my vintage Hondas and vw's I own. The negative reviews listed do not accurately reflect the business at all and mainly just show people unhappy with pricing and the fact their lowball offers are not being accepted. People must understand as these cars get older and more scarce parts are harder to find and will increase in value, that being said body panels on 20+ year old vehicles will not be in showroom new condition and will almost all need some type of repairs.

Firm on ripping off any customers. Tried to sell me a damaged NA Miata door for 250, cash only and…read morethen wanted me to pay additional tax. In any attempt to haggle they become hostile and will refuse to sell the item. Would leave 0 stars if I could.

My wife and I use the service to get a brake job for one of our cars. We wanted to use the car to…read moredrive out of town on a Friday, and we were able to drop it off on Thursday and get the job done in time for us to leave on Friday. They did excellent service, and I'll definitely use them again in the future. They kept us up to date on the progress. They gave us a fair price, and I like the idea that they were able to arrange the schedule where we could be accommodated.

Just got my car fixed in one day as requested. Very important so you save money on rental car!…read moreThey're very polite and friendly and extremely knowledgeable of European car! Will recommend to all my friends in need of a good mechanic!! They are not cheap but they don't cut corners like other mechanics do but your car will run like new again putting a smile on you face!!

Always trustworthy and excellent service. Speedy too! Jason has helped me with some tough decisions…read moreabout my car and I can always trust them

I recently had a rattling noise coming from the area where my water pump had been replaced by…read moreanother shop, so I brought my Ford Explorer in to have it checked out. Jason and his team did an excellent job diagnosing the issue quickly and accurately. They were able to fix the problem fast by replacing the timing belt and addressing related components. What really stood out was how clearly Jason explained everything. He showed me exactly what was going on and kept me updated throughout the entire process, which gave me a lot of confidence in the work being done. With the shop being just a block away from me and the turnaround time being so quick, the service was not only convenient but also a great value. I highly recommend them if you're looking for honest, efficient, and transparent auto repair.

I've been coming here for years hunting parts for my BMW E30 projects and picking up loose cores to…read morerefurbish, and this place has never let me down. The inventory is always changing, which makes every visit feel like a treasure hunt. I've found everything from hard-to-find E30 parts to rebuildable components that would've been impossible to source anywhere else. The staff has always been friendly, knowledgeable, and willing to point me in the right direction when requested. Prices have been fair, and they understand that enthusiasts are looking for quality used parts, not just scrap metal. If you're into restoring older European cars, rebuilding components, or just enjoy wandering a yard looking for that one part you've been chasing, this is absolutely worth the trip. It's become one of my go-to places over the years, more often than not when I have a week day off work, I find my way here... and I recommend it to anyone who enjoys bringing old cars back to life.

I had a very disappointing experience at Lone Star Imports because of an employee named Roxxy. She…read morewas rude, unprofessional, and spoke to me with a disrespectful attitude. Good customer service starts with treating customers respectfully, and unfortunately that was not my experience. I hope management addresses this issue and provides better customer service training so future customers are treated with the professionalism they deserve.

Very satisfied how my vehicle turned out. Highly recommend for anyone's body work needs. Honest,…read moreprofessional and friendly. Juan and his crew, knocked it out of the park !

Juan and his people are the best. Their work & professionalism are unmatched. Unfortunately, my…read morecar, a Kia has been stolen twice and he has taken care of me both times. They go above and beyond when taking care of you. I keep referring people to him.

Could not recommend this shop more! Was recommended this…read moreplace because another shop mis-diagnosed a muffler crack. We came in, and Ruben found out that the pipe connecting to the catalytic converter was messed up. He offered a reasonable price, fixed it in 30 minutes, and the problem was fixed! He showed us the new parts he installed, and also showed us exactly what was wrong before. He also offered a 1 year warranty. Miguel was also very nice. Another great plus is the reception area. Newly remodeled and very clean with coffee cart. You won't regret going to this place!

They have a new shop just opened today! 742 W. 18th St. Very professional and took care of my…read moreproblem immediately! I highly recommend this as your one stop muffler shop! Now called The Heights Muffler Shop! Was very impressed with services!! Great staff!