The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Service was great! Had pants and shirt done here. Worth going here even if you have travel. Would…read morerate more stars if I could.

Under new management. The quality of my blue jeans was perfect. I think things will start being…read morebetter now.

Amazing service amazing people all around Their service…read moregoes above and beyond definitely recommend to everyone Lovely people who look out and meets our needs and exceeds your expectations! Been a customer for a while and have always been satisfied with their results

This is an amazing dry cleaners. They have your clothes ready the next day…read more You can of course get same day but for that you have to pay extra for. The prices are are reasonable and they also have alterations of you are need of any. The owner is super sweet and down to earth.

they love to close early sing says 7 and when I showed up at 6:15 the employees hide behind the…read morecounter what kind of Business you're running here very unprofessional at least show your face and say something

Friendly owners with a prompt turnaround. I believe the two Hispanic ladies up front own it and…read morethey are nice people. I brought 4 dresses (for my girlfriend), 2 Coat Suits, and a large winter coat. They were all ready the next day except the winter coat which took an extra day, so fast turnaround overall. $10/dress, $10/suits, $25/winter coat The only reason I am taking a star is because I've had similar service in the area for cheaper, but otherwise no complaints.

I needed a seamstress at the last minute and was referred to this place by a good friend of mine. I…read moretook the lady my dress at 7:30 am and she had it ready for me by 6 pm same day. So grateful cause my flight leaves the next morning and I really wanted to wear this dress! They did a great job on it as well and it wasn't too costly for the short notice ($25).

Clean facility. Helpful staff! Machines are plentiful and do a very good clean. Dryers are a bit…read moreslow. Comfortable

10/10! I took a dress here for dry cleaning and they had it ready in less than 24 hours and right…read moreunder $20. Excellent service, friendly staff. I'll definitely be back and highly recommend them.

I don't know how they never have any wait. I love that I can pull right up into a parking spot and…read moredrop off or pickup in minutes !

I question whether they even dry cleaned my clothings!! As shown in the pictures, stains still…read moreremain on many of my dresses. On the white dress, I was able to quickly wash off the stain with just water! They probably did not even wash that dress! It's one thing to not be able to remove stains, but it's another to not even send an apology or explanation for their failure. This is completely unacceptable. Also, some of the dresses are still wrinkled, which makes me wonder if they even pressed the dresses! What did they do exactly other than pick up and deliver the dresses back to me and then charged me?

UPDATE: Hamper finally responded (probably after seeing this review) with a completely…read morecondescending, snarky text, accusing me of putting my own cashmere sweater in the wash. Imagine getting a text from the owner saying: "there is absolutely no way garments can shrink in dry cleaning (that's kind of the whole point of getting garments dry cleaned.)" So.... I guess between the time the clothes were worn, sent to Hamper and then returned, they just magically shrank all on their own!! Of course it wasn't their cleaning process, where my clothes even SMELLED BURNT FOR A WEEK. They are magically shrinking clothes!  Obviously this owner couldn't care less about his customers or reputation. I sent videos of me trying on the too-small blazer, photos comparing the silk blouse to an identical style/size blouse, demonstrating that it is several sizes smaller. I even said I was willing to try on the blazer for the owner in person! Their response? Radio silence. No call, no text, NO RESPONSE. They haven't even refunded what I paid for their service! I moved to Houston from NYC not too long ago. It is stressful to find professional service providers to trust and this was my first dry cleaning experience here. My trust has been eroded and this has been an incredibly anxiety-provoking experience. I will be filing in small claims court to recover some of the $1000+ that the garments cost me. What a waste of time and energy for everyone.

I love this place first time here came at 9pm on a Tuesday 4/9/2019 the worker was very nice and…read morehelpful He help me at first I was what how wtf then I got the hang of it and is so modern and really efficient once you know what you supposed to do I felt bad bc I got a coke from the vending machine and I open the coke and it over flow so made a spill the guy was so fast at cleaning the mess and so nice about it -hope they pay him good cause he takes care of us really good see this company going places however it is located in the ghetto and I'm allowed to say that bc I am part of it

Bad customer service, there was a black woman with a golden tooth that I spoke to about my machine…read morenot working. I kept asking her for advice how to start it and she told me"next time pay attention", snached my phone out of my hand after I already paid for my service. As well as when I asked my friends to look at the machine after I asked her to start it to make sure it started she said "I didnt tell you to tell everybody" In a condescending tone. Repeatedly kept being rude to me and giving me an attitude. 0 stars dont recommend coming if you like having good customer service.