I've been living here for almost three years and love it. Evelyn, the manager, is amazing…read more,efficient, responsible, and truly cares about residents. Israel, the maintenance manager, is always quick and professional with any repairs. The community is beautiful, clean, and well-kept, with a pool and jacuzzi I enjoy often. The location is perfect, close to shopping and transportation. I highly recommend living here!

This review is for my lease between June 2018 and September 2019…read more Pros: - Close to public transportation (Metro Orange Line/MetroLink) - Good food options nearby (highly recommend Los Toros, Uncle Ernie's and Country Deli) - Dishwasher, Centralized AC - Each apartment gets a carport that fits 2 vehicles. Cons: - Uneven asphalt makes difficulty knowing and seeing where you are walking. My wife managed to sprain her ankle pretty badly on some raised asphalt by our carport; management did not deem it a high enough emergency to call the emergency line...even though the incident happened on their property. - Downstairs was freezing cold during the winter and boiling hot during the summer due to a broken vent that was never fixed. We stated this multiple times to the management and it was never addressed. I ended up purchasing a space heater off of Amazon to resolve the cold problem; heat was resolved by sealing the doors downstairs to retain the cool air; unit was two floors/townhome style. - Biggest pet peeve: The carport we had had a direct entry into our apartment BUT it lead straight into our second bathroom downstairs. (Honestly, the design of our unit was possibly the worst part of the apartment other than the size of the kitchen) - Other issues included: A) Close proximity to neighbors (never got a sense of security since I could look directly into our neighbors apartments) B) Jacuzzi would maybe work 5 months out of the year before breaking (this happened multiple times during our tenure) C) No storage available other than closets and a utility area under the stairs. (We had downsized from a house but had a lot left over stuff; ended up renting out a storage unit which we still have for our new place) D) Service requests, whenever fulfilled, would take days or even weeks to be addressed. E) Windows in downstairs bedroom/living area could not be opened due to them being screwed shut. Supposedly, it was to support the foundation of the building. I still believe that to be a load of BS but that's just me. F) No modifications to the unit of any kind could be made. G) No outside providers could be called to resolve other matters quickly when maintenance was unavailable...EVEN IF IN AN EMERGENCY AND THE COMPANY WAS INSURED AND BONDED!!! H) Neighbors abused the fact that quiet hours were between 10 PM - 7 PM. On a consistent basis, our neighbor's kids would be screaming at their television screen. We spent little over a year here and we had to move out to be closer to my wife's new office and couldn't be happier. P.S: Management threatened us when I posted my original review of this complex. Since we are now moved out of the place, I am sticking to this review. There were many other examples but these were the ones that stood out. Buyer beware with this place...your experience may vary.

Prospective tenants should carefully research this property before signing a lease. I also…read moreencourage you to search Google for "Lisa Ehrlich Slumlord" to review publicly available news coverage regarding this ownership group's history with habitability issues in Los Angeles. The following reflects my personal experience living at this property. Living here has been an extremely stressful experience for my family. I have been without functioning air conditioning for five months, including during the San Fernando Valley summer. My apartment still has its original single-pane aluminum windows, which provide little insulation, making indoor temperatures difficult to control. The indoor furnace was manufactured in 1983, and the rooftop HVAC unit dates back to 1993, operating on R-22 (Freon), an obsolete refrigerant no longer manufactured for over 25 years. During recent heat waves, temperatures inside my apartment reached 98°F. Concerned about my family's health, I hired independent environmental professionals at my own expense to inspect the HVAC system. Their inspections and laboratory testing identified significant mold growth inside the furnace and supply plenum, torn fiberglass insulation within the air stream, and possible asbestos-containing debris inside the airflow plenum. I now have three separate laboratory reports documenting mold contamination. Management also provided me with a Word document summarizing their findings that conflicted with the laboratory report attached to the same communication. After reviewing the lab data myself, I believed their summary intentionally misrepresented the laboratory findings. Despite multiple laboratory reports documenting mold contamination and recommendations that the HVAC system should not be operated because doing so could circulate mold spores and fiberglass particles throughout the apartment, management continued insisting that I operate the system before they would consider replacing or repairing it. At the time of writing this review, management has not replaced the HVAC system and stopped responding to my emails and phone calls regarding the issue for more than three weeks during an extreme heat wave. The HVAC problems are only part of my experience. My apartment also suffered a partial ceiling collapse involving popcorn ceiling material that later tested positive for asbestos-containing material. Management initially attempted to have on-site maintenance personnel perform the repairs instead of licensed asbestos professionals. Because I was concerned about the health risks, I contacted the South Coast AQMD, and the matter ultimately required intervention from both AQMD and the Los Angeles Housing Department (LAHD) before proper remediation was completed. What should have been a straightforward repair took approximately three months to resolve due to attempts to cut corners. Throughout my tenancy, I experienced repeated delays in maintenance. In my opinion, repairs involving significant expense often received temporary fixes or prolonged delays before meaningful action was taken. The laundry facilities have also been problematic. During my tenancy, I repeatedly observed cockroaches in and around the washing machines. In my personal experience, the property manager, Carla, was frequently rude and confrontational. I personally witnessed her yelling at children playing outside, and I felt that my interactions with management became increasingly adversarial after I began asserting my rights under California housing laws and requesting repairs. Management also changed the swimming pool hours to close at 6:00 p.m., making it difficult for working families to enjoy one of the property's primary amenities after work, even during 100-degree weather. They have also removed all childrens play areas. Because of the age of the property, prospective tenants should understand that older apartment buildings may contain materials such as lead-based paint or asbestos. In my apartment, laboratory testing confirmed asbestos-containing materials and mold. Overall, my experience has been one of unresolved maintenance issues, poor communication, delayed repairs, and ongoing concerns about habitability. I encourage anyone considering this property to carefully research its history, read reviews from current and former residents, and fully understand their rights as a California tenant before signing a lease. Its likely you will need to know and enforce your tenant rights to live here peacefully. Based on my personal experience, I cannot recommend this property.

We have been here since 2016. We LOVE IT HERE. A Family community . We all look out for each other…read more It's peaceful, safe, affordable. Malorie and Marc are fantastic Managers. Maintenance are great guys. We LOVE, LOVE, LOVE everything about this community here at North Park. We are a family here.

*Please note that there are two Glade Apartment buildings. I live on the blue side, but since Glade…read moreApartments have two Yelp businesses, this review will be posted on both Yelp pages.* Where to start... I'll begin by saying that Woodland Hills is not the easiest place to find an apartment. Are there a lot of options? Yes. Do many of these properties actually emphasize value? Not really. Back in 2020, a 1-bedroom just north of the 101 would cost around $1700 - $2.1k... But now, you're lucky to find a place for less than $2300 and there are issues with pests, safety, nosy neighbors and a small space. So then last June, it's time to find a new apartment. A Facebook ad turned me on to this property and I think to myself, "there is NO way that this 1-bedroom apartment (pushing 800 square feet) is for this price." I ended up giving Glade Apartments a visit on my lunch and the rest is history. Since June of 2024, everything has been smooth sailing. The tenants are diverse and not disruptive; people keep to themselves; people are willing to have your back if you need information; the apartment is spacious and the grounds are kept clean. The only hiccup I have ever had with my dwelling space is when management told me that the apartment might not be ready on time due to a pest issue. Now, full disclaimer, they tried to get me in ASAP since my lease was running out at my old spot. So, this was all a favor from them. Still, I was able to move in on the desired date and have had no problems with pests! The common mosquito might come in, but no little critters worth mentioning in the slightest This brings me to what I really want to shout out as the biggest reason you SHOULD move here: the property manager. His name is Ronny and he's young and ambitious. He's a great listener and aggressive in getting the job done right. My unit is literally right in front of the leasing office, so all eyes are on my unit. I've gone to him for several concerns in the past and he's accomplished the challenges head on and in the best turnaround time possible. If a good turnaround time is not possible, he's careful not to give empty promises and is truthful. 100% I can assure you that on top of the price, which is a GREAT value, I would not have chosen this complex to move to unless I was confident I would be supported by a capable property manager. I totally mean this. In an area that values money and profit, it's hard to find a person with a "mom and pop" / grassroots state of mind. In summary, here are pros and cons of the complex -- Pros: Privacy Price Location (tucked away, yet still on the corner of Topanga / Vanowen) On-site maintenance Property Management Cons: Building was built in the 60s, so no dishwasher Appliances are somewhat dated A/C Unit (vs. Central A/C... totally a 1st world problem thing) Parking Spaces are a bit narrow, but I drive a mid-sized SUV and fit perfectly fine.

My Mom(Lori) and I have lived in these apartments for over 15 years. We have seen several managers…read morecome and go but the newest manager Mercedes has by far been the best manager we have had. She is kind, attentive and gets stuff done. We can email or go down to talk to her in her office and she listens to complaints and suggestions. She takes action with concerns and is always walking the property to ensure everything is clean and looking nice. Really great manager, we are so glad she has taken over and is getting the apartment cleaned up and listening to the tenants.

Hello, I am writing this review in regard to Villa La Paloma Apartments in Reseda, CA. After living…read morehere for a year, I will share that living here has been an incredible experience. All of my neighbors have been pleasantly friendly and welcoming since being here. The facility has been going through upgrades around their plumbing and landscaping and will tell you that it's refreshing that a Property Management Company would invest this much time and effort for the comfort of their tenants. Tom Hornoff is the Manager on site and has been ALWAYS available should I need him at anytime. This is the second time I have rented via Moss And Company and on both occasions I have had nothing but good things to say about their hospitality. You will certainly enjoy this property as well as Merridy Court in Northridge where I also have lived. Kind Regards, Rain Davidson

DO. NOT. LIVE. HERE…read more The worst. I lived here for 3 and a half years on the 3rd floor facing the main street. This was the LOUDEST experience I've ever had living somewhere. So much honking and sirens throughout the day and the lights from ambulances/fire trucks would fully illuminate my apartment. The first 1.5 years were great b/c Denise R. was the manager. She was always attentive, looked out for tenants, and ensured the complex was maintained. After her time ended the complex was full of domestic violence incidents (I regularly heard/saw my female neighbor being beat up by a boyfriend) and loud parties. The police were constantly somewhere in the complex. There were more accidents on the main street (Reseda Blvd) than I can count including head on collisions and t-bone collisions. There's so much gang activity, violence and tagging all around the community. From my balcony I literally saw a teen pull out a gun on the corner of Keswick & Reseda and shoot towards the Denny's at a moving vehicle. There are SO many shady characters in complex and neighborhood, tenants going through the trash cans, etc. One night around 2am an irate male tenant attempted to physically beat down the door of a woman whom he accused of parking in his parking spot and causing his car to get towed. He beat her car with his golf club and faced LITERALLY ZERO CONSEQUENCES from the office/management! Come to find out the next day, she was in her own parking spot and had nothing to do with it! It was terrifying and happened two units away from me. I know it's Northridge, but it was always so unsettling feeling just how much the building shakes. It was very unnerving during earthquakes! There were visible cracks in the wall seams of my unit that always reopened after maintenance would just come and patch them. The leasing office was always unresponsive, or very late to respond and just plain not helpful. You have to stay on them for simple requests. Security was ineffective if they even showed up at all. I once called about a loud party by my neighbor around 3am and literally caught the security making out with her when he showed up! Like you gotta be kidding me! The complex is just dirty period, the surrounding grounds are dirty. The pool is just not something you want to swim in anymore, it's just crumbling apart. The walls are beyond thin between units, you can hear neighbors conversations at all hours. Corporate is entirely unreachable. Adam has replied to an email maybe once or twice and then became completely unresponsive. Calling corporate doesn't ever connect you to a live person. There are unsafe dogs throughout the complex. My dog was viciously attacked by a German Shepherd and had to get stitches. No one from the leasing office staff showed for my pre-scheduled move out inspection, I had to call them, and the guy sounded like he had no idea despite on-going correspondence from me about my move out. Aoid this place at all costs.

Titi (the manager) has been very professional, gracious, and helpful throughout the whole process…read more Excellent management and had no trouble from moving in to moving out. The few times that we had submitted maintenance requests, they got resolved right away! Tight community with a lot of units (144), this community really is a community with friendly neighbors. Titi host a monthly breakfast for the residents and always stops to talk to the residents. There are benches and gazebos on the premise and we always saw kids running around, which was great to see. Great location: close to the 101 Freeway and Vons, CVS, Walgreens, etc. for your daily necessities. There is a public library as well as a park right on Vanowen within walking distance. Amenities: At around 650 sq ft, it is a cozy apartment perfect for a small family. Most of the apartment (except the kitchen and bathroom) is carpeted. Even though there were no dishwasher or refrigerator in our unit, the apartment comes with a lot of storage space and a huge walk-in closet. The unit does come with an AC unit, although it really only keeps the living area cool. The top floor units (what we had) have a balcony area and the bottom units have a small outdoors area perfect for putting some lounge chairs out. You are allotted 1 parking spot but there's plenty of street parking. Pets: The complex allows small pets for a pet deposit which many residents take advantage of. You can count on seeing cats watching out the windows. Reasonable rent and relatively small deposit. Overall, great experience.

Quiet and clean. Very appreciative to them, for helping me and getting me moved in quickly…read more Very nice courtyard, with friendly squirrels. It's only been a month but I couldn't be happier.

I just recently moved into a new apartment, which is managed by warren properties. Their process…read morewas very straight forward and simple. The managers who manage the building itself are amazing to have around! They are willing to be of service, it counts for so much!! Everythings been really great. The studio apartments are roomy with a separate kitchen and separate bathroom. I love our little kitchen. You can have them furnished for $20 more a month, its a great start to a new home. The only problem we've had so far is noise complaints, which surprises me because we're not loud people. So be prepared to live a quieter lifestyle.

Have been a resident since July 2012...unfortunately…read more July 2012, viewed the apartments with little expectations since it's a low income area and the building is month to month (which attracts a bizarre mix of people). It didn't appear to be anything less than those expectations. The manager, Bardo, is an amazing man. He is helpful, considerate and in general looks to please. He goes beyond his job description. His wife, Ana, does as required by description. Unfortunately, upper management can use an enormous amount of help in the customer service and legal department. My rent was illegally raised and I had to argue for 4 months with them regarding their legal responsibilities until finally filing a legal suit. Once they received my notification, they finally corrected the problem and refunded 4 months of the illegally charged rent. After a two year record of timely rent payment, I asked Todd (area supervisor) in advance to waive a late fee; as I had notified them with much advance of why my payment was coming late. Additionally, I had asked them for a letter explaining their late policies and procedures to assist me with getting my payment through other means (this would mean getting paid on time). Todd never did respond to the request. So, when a late fee was applied I asked it to be waived. His response was he had to ask his superior but didn't feel he could "make exceptions because everyone in the building would then ask for them." I contacted his superior directly regarding this conversation. I further explained that if a court of law allows exceptions by diligent inquiry and factual evidence, and if other businesses have policies they make exceptions in a per basis manner, then why would they not? Fortunately, Todd's superior understood and waived the late fee. I later came to find that my neighbor had some financial struggles and hadn't paid her rent when in the latter half of the month already. I asked if she had received a 3 day notice to pay or quit. No was her answer. "They are working with me." Though I felt that very compassionate and helpful, it also lead me to the conclusion that the company policies are not upheld and extreme exceptions are definitely made. Why was it presented to me otherwise? - Because I'm the tenant who doesn't stand for nonsense. I'm the tenant that demanded a proper rent increase notification (due to my property management background). Oh well, I don't mind. I prefer to be respected than liked. The building has had a roach problem for the past few months and have recently been creeping into my apartment. They have sprayed it once and gave me roach poison and spray. There are also roach houses set outside the building exterior and interior walls. To date, there are still roaches. Water is turned off at least twice a month in this building since I took up residency. They have finally started providing proper 24 hour notices to each resident instead of posting a notice in common areas that I missed in the past. There were bed bugs in a few units during the past summer. Not sure how that turned out. I"m guessing ok since people aren't emptying out units continuously anymore. Laundry and detergent gets stolen if you leave your laundry unattended. Several tenants have complained about this. Furthermore, there is 3 washers and 2 dryers for 60 units. So, you are often waiting. People are pretty inconsiderate and will bypass you if you don't sit there and hold your space in line for the machines. My kids pool toys were also stolen when leaving them out to dry. There is no intercom at the front gate and they refuse to put one in. This means that unless your visitor has a phone to call you and you are actually getting reception in this building...you are going to miss their arrival or you have to stand outside and wait on them. So, many negatives. BUT I will say BARDO is the light in this dim building. Any service requests he tends to quickly if the means within his authority. If it's beyond his authority...good luck. He works hours well beyond the legal limit, works through injuries and juggling his family....he deserves much more compensation than he receives. He's too kind to pursue the owners for the injuries he should have had adequate care provided for LOOOOOOONG ago. The owners are well indebted to him. Anyways, it is what it is. You get what you pay for (here a bit less). Once circumstances permit, I'll be gone. Until then, it's best to make the best of what you have. :)

April was incredible! The tour of the building was phenomenal. Beautiful building and amazing…read moreamenities!

The building is attractive, but this has been my worst management experience as a renter…read more On September 5, I accepted a negotiated 12-month renewal at $4,350 per month in writing. Management later directed me to complete it through the resident portal, but no proposal was available when I accessed it. On September 24, I received an email whose subject said the offer would "Expire in 3 Days," while the body said it had already expired on September 23. Management later claimed an earlier urgent email existed, but I searched my Inbox, Spam, Trash, Archive, and other folders and found no such message. The only matching email I located arrived after the claimed deadline. Despite my written acceptance of $4,350, management posted $4,702 in base rent for October--$352 more than negotiated. Because my lease allows a 6% late charge and no grace period, I paid the disputed balance to protect myself from penalties. Management then presented a renewal listing MONTHLY RENT as $12,890. Over 12 months, that would represent $154,680 in base rent--$102,480 more than the negotiated rate. The same document included the legal name of someone who has never lived in my apartment. Management asked whether that person was still living with me, even though the person had never lived there. This raised serious privacy, security, and recordkeeping concerns. Management confirmed the price and name would be corrected, but did not address the $352 already collected. I made more than five documented attempts by email, phone, voicemail, follow-up, and a formal evidence packet. As of this review, I have not received a written decision or posting date for a refund or credit. I retained the emails, screenshots, lease documents, payment records, and follow-up history supporting this account. Prospective renters should get everything in writing, screenshot every portal screen, and inspect every amount and name before signing.

I've been living at this apartment complex for a few years now, and although I've experienced a few…read morechallenges along the way, I'm happy with how things have worked out. I recently transferred to a different unit, and I've been really enjoying my new unit. The view is great, the environment is much quieter, and overall, it's been a much better living experience. I also want to acknowledge Ana from the management team for her help throughout the process. She was willing to work with me and help address my concerns, which I appreciate. While apartment living isn't always perfect, I'm glad things were eventually resolved and that I can genuinely say I'm happy with where I'm living now.

I have been living at Watermark for over a year, and I am very happy with the management and the…read moreway they handle any issues that may come up. Ana and her team are very efficient, helpful, and friendly with both my wife and me. We are very happy with what we found here and with our overall experience, and we highly recommend Watermark to everyone. The community rules are essential for maintaining order, peace, and a pleasant environment for all residents. Overall, our experience has been excellent!