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    The 24

    4.2 (103 reviews)
    Open 9:00 am - 6:00 pm

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    Reviews With Photos

    Woke up to bug on the bed

    It's really unfortunate that I have to stop my day to leave a negative review, but I feel future residents deserve transparency. Since moving into this newly constructed building, I've experienced continuous issues with pests (spiders, roaches, rats) and general cleanliness. I won't go into every detail due to time, but it's been persistent. What's even more frustrating is the lack of proactive support from management. In all my years of leasing, I've never dealt with such a dismissive property manager. From day one, the experience was rocky--my unit wasn't clean when I moved in, and when I raised the issue, the manager responded, *"The floors are going to get dirty anyway."* More recently, when I brought up the ongoing pest problem, I was told to simply *"move out."* Unfortunately, I don't even know the manager's name, as she has never properly introduced herself. She does have shorter red hair, for reference. It's a real shame, because the developers clearly invested in the design and aesthetics of the building, but it's being overshadowed by poor property management. There's room for either high level accountability coaching for the manager, or even replacement at this point. A few honest notes for future residents: **Yes, the walls are thin.** You'll hear your neighbors' TVs, conversations, and even dogs barking--from inside your own bedroom. * Management has a habit of making promises they don't keep. I was told the gym in the new building would be ready by May. It's now September--still no gym. Another resident told me they were promised it would be ready in January 2025... and that never happened either. *there's a real pest issues -- roaches and spiders in units and rats along there walkways. Pest control has visited my unit monthly and it's still not under control. We do not leave food over and keep a clean space. The pest control guys laid sticky mouse catchers round my entire unit and were filled with spiders and different bugs within a week's time. The photos shown are of my mop from day one of moving in -- you can see the filth that was on the floors. The unit was not properly cleaned. Along with windowsills covered and bugs and just a small amount of the spiders I've had to catch /remove of. And the construction debris that wasn't cleaned in thwhen I first moved in The upsides: * Great location with convenient access to shops, restaurants, and services. * A friendly community with lots of families and dog owners. * The kid-friendly park is a thoughtful and well-used feature--perfect for families. Good luck!

    Angel G.

    I moved to The 24 in 2020 during Covid, so I have been here over 3 years. I'm truly enjoying this complex. The amenities are wonderful; - 2 gym's available 24/7 - steam room and dry sauna - fire pits - 2 pools - club house with a pool table The team is wonderful! Omid and Oksana were original agents and made my moving process easy. They were both quick to answer any questions that I had ( that was a lot lol) and assist with anything. Now they got more staff members. I met Carla and she was so nice that I felt like I already knew her. She was prompt and helped me with my little concern. I especially enjoy the community events, which attend always lol So far my fav are: - wine night - painting - pool party - casino night - Christmas part last year was a blast! Hoping this year will be no less Another cool thing almost every week they have food trucks coming to community. The maintenance team is super attentive and communicative; Sandy , Jose and special shout out to Eric who saved my life when I accidentally got locked out after business hours Of course, as I like to be honest , like any complex there are some issues ; - guest parking is very limited ( will have to park across the street) -dog owners are obnoxious, a lot of them don't pick up even though there is pet stations provided by Managment everywhere! - no lockers for packages I know Managment does their best and see emails being sent constantly about pets but people just don't care ! Overall, I have to say so far I enjoyed my stay at The 24 complex . The garden style with lots of greenery, trees and even they have a garden with oranges and herbs! These things made me feel at peace here , especially I enjoy watching the sunset by the fire pit on the roof top :)) They are building 2 more buildings so I'm hoping to transfer soon to a brand new unit :) Also super excited to see what new amenities are coming! Thank you The 24!

    Roxanne L.

    I just moved in recently and I love my new place. It's pretty quiet here and I love the view. The process was pretty easy, the office quickly responded to all my inquiries. Lana who helped me moved was very nice and professional. So far everything been going well. I do want to say guest parking here is been issue, as there is none :((( But coming from busy are in Hollywood, it's not worse at all , at least I can have my guests park across the street. Other than that I can't really say anything negative... I like my home , I like that I can pay online my rent and request service if needed and I like that anytime I come to the office I get personal chat with everyone. They even remember my cat's name awww And there is like 3 Starbuckses around hahah

    Evgeny B.

    Great complex, Oksana was very helpful and provided excellent assistance. Highly recommend!

    Great Place to live! The 24 offers modern, spacious apartments with great amenities and a perfect location. The staff is friendly and responsive, especially Oksana, who was amazing in helping my family with the move-in process. Highly recommend!

    Hot tub
    Aaron D.

    We lived here for 1 year, but unfortunately we had to move to another state. It was the best experience! Brand new apartment, a lot of cool amenities- 2 pools, 2 gyms (which I never used haha), nice bbq areas, clubhouses! If you are dog parent - there is a lot of dog waste stations which is really cool! And something that made this place special - Oksana and Carla from the office. They made our living super comfy and warm, endless gratitude for them, I've never seen in my life such attentive and friendly building managers, who are really into helping you!

    Communal herb garden available for residents, maintained by management.
    idan P.

    I've lived at The 24 for a year now and couldn't be any more pleased with the experience I've had. Management staff is responsive and super friendly. The campus is overall kept very clean considering dog owners STILL don't pick up after their friends. The roof top BBQs have been squeaky clean every time I go to use them (quite often). The sauna is great. And there is even an orchard with seasonal fruits like figs and limes, and an herb garden which I always use for cooking. 10/10 would recommend.

    So much for security ... Bike storage was broken into.

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    David from the maintenance team is amazing and always accommodating! He makes sure everything is always taken care of!

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    Page 1 of 3

    Ask the Community - The 24

    How much is rent?

    Hello and thank you for reaching out. At this moment we do not have any availability. If you have any more questions, please reach out to our direct email live@the24.com… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - The 24

    The application and move-in process can sometimes feel overwhelming, but with Carla, everything was truly a breeze.

    Mentioned in 18 reviews

    Read more highlights

    616 Kenmore - Building

    616 Kenmore

    (51 reviews)

    Wilshire Center, Koreatown

    This place is a real contender for the best value for an apartment in KT…read more 1) the units are modern, spacious, and secure parking provided by an apartment is a god send. 2) The staff are superb, professional, and insanely hard working for their residents. Fastest and least painful experience to lease I've had in SoCal and other states I've lived in. 3) The residents are mindful, keep the common areas clean, and trustworthy with Amazon packages usually in front of doors that never go "missing."

    I've lived at this apartment complex for a couple of years and I have so many good things to say…read moreabout living here. Cleanliness and maintenance: you can tell that the staff here take pride in the cleanliness of this building. They're always cleaning and do an excellent job of maintaining the building. I've never seen any pests in any part of the place, including the garage and the stairwell. I haven't had any major repair needs but any time I've texted Danny, he is always responsive. Amenities: the gym and the roof are nice features of the building. The roof has a beautiful view and a grill. They are also kind enough to bring your packages up to your apartment, which is really nice since outside is a pretty busy area of Ktown. Area: the area is great for social life, lots of restaurants and things to do. Staff: it really feels like they care about making this a great place to live. I have no complaints.

    ROOF Los Angeles - If you see us say "A L O H A !"

    ROOF Los Angeles

    (101 reviews)

    Beverly Grove

    I recently started renting an apartment through ROOF. Denise and the team were so kind, helpful,…read moreand very quick! They were very prompt in moving the renting process forward and they also quickly answered every question I had during the process. I really want to emphasize that within such a short time frame I was in the apartment I wanted! I always felt like I was in good hands and still do. In addition, Denise and everyone are very kind and welcoming. I would gladly recommend ROOF to any of my friends looking for an apartment in the area and I am more than satisfied with my experience. Thank you!

    I HIGHLY recommend Denise and ROOF LA. This is the second time I've worked with Denise and both…read moreexperiences have been amazing. I wouldn't want to work with anyone else. Denise knows the market, she's tenacious and will fight for her clients, she's realistic and will tell you what you need to hear to help guide your decisions, while also supportive and the best sounding board. Denise's superpower is building relationships, both within the real estate business and with her clients. It's evident she cares about her clients and getting to know them to the point that she knows what you want before you know. Both times I've worked with Denise, I found a place I fell in love with that I wouldn't have found on my own. She takes the stress out of the search and everything is turnkey for a very reasonable price. If you're looking for a new apartment or home, definitely call Denise. She's the best!

    Elleven

    Elleven

    (11 reviews)

    Downtown

    What can I say about the place that I lived for over three years? What an amazing experience…read more Pros - STAFF! Hands down, so amazing - Units are S P A C I O U S - Neighbors actually are kind + talk to you - Communal area pool + ranges are amazing - Staff, did I mention that already? - Walking distance to amazing food + drinks - Well maintained building Cons - Parking for guests (street parking - plenty, so not bad) The parking is not a deal-breaker for your guests. If you have two spaces and don't have two cars, you can always get them into your other space to avoid street parking. With meters and lots all over the area, what else would expect from the city life? It's safe here and frequently monitored by SouthPark officers as well. What I'll sorely miss about this place were the relationships that I built. I knew the entire staff and would wave, talk, and truly lean in with them all. Whether it was before/after work, going out for the night, or chatting, they were more than friendly. They became my community of friends. They felt like family. If you want a place that does not feel pretentious, has a community of others that say "hi" to you, and is close to the core of DTLA, come live here. It will be hard to find a staff that manages the building and secures it, then you will find it at ELLEVEN. Highly recommended, and I'll miss the southern hospitality that I received even in the heart of LA.

    I guess my friend lives here she just moved here. The…read moreexperiences is OK it's in the area where they've done a lot of new construction so the parking is very limited.There's actually still a lot of construction happening and the nice thing about it is that Starbucks is near and a few shopping places it's also close to grand close to Olympic close to other luxury apartments you can say that but this complex is super new

    MLofts - Eat in kitchen

    MLofts

    (33 reviews)

    Palms

    Recently (4 months) moved to LA and I am very pleased with MLofts so far:…read more General Building: Very clean, modern, simple but well maintained. Cleaning staff of what I can tell might be only 2 people do a great job of handling the occasional mess. Apartments: Well maintained, appliances are pretty good, but all compact versions as the rooms themselves are pretty small. Decent amount of cabinet space, and high ceilings so if you can make use of vertical storage, you should be in good shape. Floors are concrete so while they are easy to clean, they are also very cold. Not recommended for families due to size, but couples can make due and singles will be fine as long as you don't have a lot of stuff. Amenities: - Parking is limited to 1 space per apartment which would be one of the few drawbacks but some of the neighboring streets have free parking with only 1 day where you have to move the car for street cleaning. Streets in the area are also very safe seeming.. Building has electric car charging spots also. - Gym Equipment is relatively new, good quality and kept clean. Nothing too fancy, similar to a nice hotel. Would be nice to have 1 or 2 more items but definitely adequate for a relatively small apartment complex. Also, never busy and 24 hours (although be careful after hours as I believe the person directly above can hear the noise from the gym). Two large TV's for watching games etc. - Coffee Commissary: This place is great. While it's not part of MLofts, it is in the same building and is a good place to do work. - Pet Run: This is a secure walkway where you can walk your dog. A great idea in concept but I generally walk around the block to the grass. - Laundry: 1 washer/ 1 dryer on every floor. Seems like not enough but I've only occasionally run into a situation where I had to borrow another floor's. Laundry rooms are relatively clean (as far as laundry rooms go anyway). - Common gathering areas: Firepit, common area tables and penthouse grills are all well maintained. These areas don't seem to get much use. While they are nice to have, I think it's probably because it's a bit awkward to have a gathering or to hang out in the middle of the common where you are in view of basically everyone else that lives in the complex (unless you're into that sort of thing). The penthouse grill area is more private which is nice, but again, I've never seen a gathering up there. - Wifi in lobby/gym: This seems a little spotty, but there's general cell service in the area. Staff: Julie the Property Manager and Stephanie the Assistant Community Manager are definitely a huge plus for this place. Both of them are very responsive to concerns and will go out of their way to take care of issues. They have responded to all of our maintenance requests within 24 hours. They even move all of the packages into the locked office before they leave for the weekend and put them back out in front of your mailbox to minimize the chance of theft. Residents: Generally young professionals who keep to themselves, very dog friendly.

    Jackie and Shanice have been so kind, helpful, and thoughtful throughout the entire leasing…read moreprocess. Shanice took me on my tours and I give her my highest praise and recommendation. I've lived in many apartments in my life, and it is rare to encounter a leasing specialist like Shanice - who is truly a step ahead on the details and provides such an overwhelmingly positive experience. I've had a rambling list of questions, and she has put me at ease with her patience and with each answer (via email, phone, and in-person; excellent communication). I honestly feel comfort in knowing that Shanice and Jackie are on staff at M Lofts. I can tell they care, and it makes me feel at home.

    HōM At Temple

    HōM At Temple

    (16 reviews)

    Westlake

    We did a virtual tour of one of the available units and the manager Sabrina was so nice and…read moreaccommodating. She was very prompt in answering our questions and processing our application. We ended up going with a unit in a different area for work convenience, but honestly we really loved the concrete floors and the view from the balcony. The place looks really well run. Perhaps in the future when our current lease is up we would think about moving here. It's really hard to find a building with management who cares and it seems like this place is well managed.

    This review is late, as I moved out of HOM just about 2 years ago. I look back at it as one of the,…read moreor maybe THE best place I've lived to date as a renter. The landlord, Sabrina, is an absolute dream to have on your team. She's personable, she listens, she cares, and she will do what it takes to make you confident in your home. Her team member Alex, is so sweet and hard working. Both of them rock a smile daily, and are very easy to talk to. The building is clean, they keep the units up to date and working efficiently and effectively. I went from a 2 bedroom, to a 1 bedroom over the course of a handful of years. My partner and I at the time were the very first renters to secure a unit in the brand new built complex. It was a virtually perfect living experience for us, and then myself alone in the one bed unit. Better late than never, I HIGHLY recommend this complex as a hop-skip-jump away from Sunset Blvd and all Silver Lake and Echo Park have to offer. THANK YOU for making me feel important and completely cared for.

    The 24 - apartments - Updated May 2026

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