I recently moved to a new community called The 24, and I couldn't be happier with my decision! From the moment I arrived, I felt a warm sense of belonging and community spirit. The amenities are top-notch, and the vibrant atmosphere creates the perfect backdrop for a fulfilling lifestyle. One standout experience I had was with Omid, who provided exceptional assistance throughout my transition. He went above and beyond to ensure I had everything I needed to settle in comfortably. His friendliness, patience, and extensive knowledge about the community made a world of difference. Whether it was providing recommendations for local spots or helping me navigate the ins and outs of The 24, Omid was always there to lend a helping hand. Overall, The 24 has exceeded my expectations, and I truly appreciate the supportive environment fostered by individuals like Omid. I look forward to making lasting memories in this wonderful community! read more

You know what's uncommon? Having a pool yet not being able to use it because there's nowhere to sit and or lay or shade. You wanna know something else that's uncommon? A gym with zero TVs or mirrors. The pool has been open for how long now and there's still nowhere to sit, there's no shade, or anything. I've only used the pool once and I ended up burning my back because since there's nowhere to lay or sit, I had to put my towels on the ground, and it was too hot that it burned my back. The gym has been open for how long and there's still no mirrors or tvs. The building I'm in has been open for how long and the lobby is still empty. Also why is it that it seems like these apartments are made out of eggshells? Every little turn I make creates a dent in the wall, like really?! Seems like the complex put out some good incentives in the beginning but once they got people in, it's like nothing has happened. I don't know if maybe they lost a contract with a construction company or what but a lot has been left halfway done. read more

I moved in here, about a month ago, and have been extremely disappointed. When I first moved in my apartment had a lot of damage, from dents in the wall to paint falling off the cabinets. It was also very dirty, took about seven mops before it started coming out with clean water. The MOST frustrating thing is that I paid to have a garage that closes, and in 20060 the garage door doesn't even close. My final straw was last night when I walked to my car to grab something and there was a man trying door handles. Are they ever gonna fix our garage door? They didn't even give me a tag or garage opener, seeming like they don't ever plan to fix it. When I went to go tell security, I found him sleeping in the chair. They advertise us as a luxury apartment, but they don't do any upkeep. PLEASE FIX THE GARAGE!!!!!! read more

I couldn't be happier with my experience at The24. As a returning tenant--having lived in one of the original buildings three years ago--I was thrilled to return to the brand-new building. The leasing office--Oksana, Carla, and Omid-- the magic trio makes you feel like family from day one. They truly care, and their warmth is unmatched. Since my last residency, the complex has only gotten better--there are even more amenities now, including a fantastic dog park and a beautiful bamboo forest on the grounds, coworking spaces, cinema, etc. The entire territory is amazing, and I love living here. While the company could improve in some areas, the staff and this community make it truly exceptional. I wholeheartedly recommend it to anyone looking for a warm, welcoming home:) Thank you leasing team! read more

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This review is for the new buildings. The water pressure is extremely weak, and there are frequent issues with little to no hot water. For what residents are paying, the quality just isn't there , the construction feels rushed and cheap, and the walls are so thin you can hear everything around you. When you try to open the windows, you're met with the odor from the dog park, but keeping them closed means dealing with the constant blaring of train horns. It's frustrating that these brand-new units already have so many problems. Definitely not worth the price or the headaches. read more

It's really unfortunate that I have to stop my day to leave a negative review, but I feel future residents deserve transparency. Since moving into this newly constructed building, I've experienced continuous issues with pests (spiders, roaches, rats) and general cleanliness. I won't go into every detail due to time, but it's been persistent. What's even more frustrating is the lack of proactive support from management. In all my years of leasing, I've never dealt with such a dismissive property manager. From day one, the experience was rocky--my unit wasn't clean when I moved in, and when I raised the issue, the manager responded, *"The floors are going to get dirty anyway."* More recently, when I brought up the ongoing pest problem, I was told to simply *"move out."* Unfortunately, I don't even know the manager's name, as she has never properly introduced herself. She does have shorter red hair, for reference. It's a real shame, because the developers clearly invested in the design and aesthetics of the building, but it's being overshadowed by poor property management. There's room for either high level accountability coaching for the manager, or even replacement at this point. A few honest notes for future residents: **Yes, the walls are thin.** You'll hear your neighbors' TVs, conversations, and even dogs barking--from inside your own bedroom. * Management has a habit of making promises they don't keep. I was told the gym in the new building would be ready by May. It's now September--still no gym. Another resident told me they were promised it would be ready in January 2025... and that never happened either. *there's a real pest issues -- roaches and spiders in units and rats along there walkways. Pest control has visited my unit monthly and it's still not under control. We do not leave food over and keep a clean space. The pest control guys laid sticky mouse catchers round my entire unit and were filled with spiders and different bugs within a week's time. The photos shown are of my mop from day one of moving in -- you can see the filth that was on the floors. The unit was not properly cleaned. Along with windowsills covered and bugs and just a small amount of the spiders I've had to catch /remove of. And the construction debris that wasn't cleaned in thwhen I first moved in The upsides: * Great location with convenient access to shops, restaurants, and services. * A friendly community with lots of families and dog owners. * The kid-friendly park is a thoughtful and well-used feature--perfect for families. Good luck! read more

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I moved to The 24 in 2020 during Covid, so I have been here over 3 years. I'm truly enjoying this complex. The amenities are wonderful; - 2 gym's available 24/7 - steam room and dry sauna - fire pits - 2 pools - club house with a pool table The team is wonderful! Omid and Oksana were original agents and made my moving process easy. They were both quick to answer any questions that I had ( that was a lot lol) and assist with anything. Now they got more staff members. I met Carla and she was so nice that I felt like I already knew her. She was prompt and helped me with my little concern. I especially enjoy the community events, which attend always lol So far my fav are: - wine night - painting - pool party - casino night - Christmas part last year was a blast! Hoping this year will be no less Another cool thing almost every week they have food trucks coming to community. The maintenance team is super attentive and communicative; Sandy , Jose and special shout out to Eric who saved my life when I accidentally got locked out after business hours Of course, as I like to be honest , like any complex there are some issues ; - guest parking is very limited ( will have to park across the street) -dog owners are obnoxious, a lot of them don't pick up even though there is pet stations provided by Managment everywhere! - no lockers for packages I know Managment does their best and see emails being sent constantly about pets but people just don't care ! Overall, I have to say so far I enjoyed my stay at The 24 complex . The garden style with lots of greenery, trees and even they have a garden with oranges and herbs! These things made me feel at peace here , especially I enjoy watching the sunset by the fire pit on the roof top :)) They are building 2 more buildings so I'm hoping to transfer soon to a brand new unit :) Also super excited to see what new amenities are coming! Thank you The 24! read more

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Finally I'm doing a review:) I've been living here for 3 years now and I can definitely call The 24 my home. I like all workers here from the office to the cleaners. Lana is the one who helped us initially and made the whole process very smooth. In my 3 years here everyone who works here always is friendly and supportive . Of course like any place there are some good things and some that needs improvements. What I love is the garden style that allowed me to take walks with my dog and unwind after a long day at work. I love the parties they are hosting , it's always fun. The coffee shop is a huge benefit as well! The parking here is kind of a problem , there is not enough guest parking... Overall, I recommend this building. read more

I just moved in recently and I love my new place. It's pretty quiet here and I love the view. The process was pretty easy, the office quickly responded to all my inquiries. Lana who helped me moved was very nice and professional. So far everything been going well. I do want to say guest parking here is been issue, as there is none :((( But coming from busy are in Hollywood, it's not worse at all , at least I can have my guests park across the street. Other than that I can't really say anything negative... I like my home , I like that I can pay online my rent and request service if needed and I like that anytime I come to the office I get personal chat with everyone. They even remember my cat's name awww And there is like 3 Starbuckses around hahah read more

The 24 - Apartments Near Me - Los Angeles, California

I would love to leave a 5-star review for Carla, who was our leasing agent this time around. As returning tenants, we weren't sure what to expect with the process, but Carla made everything incredibly smooth and stress-free from beginning to end. From the very first tour, she was welcoming, knowledgeable, and professional. She took the time to answer all of our questions thoroughly and made sure we felt confident and comfortable with every step. Her communication was excellent -- she kept us informed throughout the entire process and responded quickly whenever we reached out. The application and move-in process can sometimes feel overwhelming, but with Carla, everything was truly a breeze. She stayed organized, proactive, and made sure there were no delays or issues. It's clear that she genuinely values her job and takes pride in helping residents. Her dedication to moving the process along efficiently -- without sacrificing quality or care -- really stood out to us. We are so grateful for her support in getting us back into our home. Thank you, Carla, for your professionalism, kindness, and hard work. You made this experience such a positive one, and we truly appreciate everything you did for us! read more

Love it here!! My wife and I have lived at this properly for two years now and just moved into the newest building. From the modern style look and awesome amenities, the units offer things most apartments don't. That's why we're staying for at least another few years. We've worked with Carla on our recent move and she went above and beyond to make our move super smooth, without any stress or worry. She made us feel very comfortable and relaxed during the process. She is amazing!!! We couldn't thank her enough for the work she did for us and how she made everything possible for us!! Highly recommend these properties and working with Carla! read more

Great complex, Oksana was very helpful and provided excellent assistance. Highly recommend! read more

The 24 - Apartments Near Me - Los Angeles, California

Good apartment for families or singles. The amenities are easily accessible and difficult to find in any other luxury apartments. The theater and clubhouse are fantastic. The maintenance and management teams are great! It's a large complex but the maintenance team always resolve issues quickly. I like that they're very communicative and don't leave you hanging. The custodial staff are also very nice and I appreciate how hard they work to keep the shared spaces clean. Overall great staff! I hope they're paying all these people well!! My only complaints would be that there's no guest parking, the walls are thin, and the dog park could use more artifical turf. Other than that, we've enjoyed our rental thus far and the other residents are friendly. In unit dryer and washer is a game changer. The cafe downstairs is also nice. Location is nearby a lot of shopping centers so all your needs can be found within a 5-15 minutes drive. read more

We lived here for 1 year, but unfortunately we had to move to another state. It was the best experience! Brand new apartment, a lot of cool amenities- 2 pools, 2 gyms (which I never used haha), nice bbq areas, clubhouses! If you are dog parent - there is a lot of dog waste stations which is really cool! And something that made this place special - Oksana and Carla from the office. They made our living super comfy and warm, endless gratitude for them, I've never seen in my life such attentive and friendly building managers, who are really into helping you! read more

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I cannot thank Carla enough for her outstanding service during my apartment search. From start to finish, she went above and beyond to ensure the process was smooth and stress-free. Carla was professional, knowledgeable, and incredibly responsive to all my questions. Her dedication to helping me find the perfect apartment truly stood out. If you're looking for someone who genuinely cares about their clients and knows the market inside and out, Carla is the person to go to! Living here has been an absolute pleasure! I originally moved into one of the new buildings when it opened in late 2022 and enjoyed it so much that I recently relocated to one of the newest buildings, which opened in late 2024. Each transition has been seamless, thanks to the amazing management team and their commitment to excellence. This community is a shining example of how to manage and maintain a property. Even as they approach 5 years, the management ensures the older buildings remain in excellent condition while continuing to expand with thoughtfully constructed new ones. The amenities are well-maintained, the grounds are beautiful, and the atmosphere is welcoming. Although there are a few negative comments out there, we have to remember that no one can supervise or control grown adults 24/7. That said, the management team does an excellent job addressing issues when they are brought to their attention, responding as quickly as possible and doing their best to resolve concerns. It's clear that the team here takes pride in creating a high-quality living environment for all residents. I couldn't recommend this community more--it's the perfect combination of comfort, convenience. read more

I've been living here for over 6 months and I love everything about this place. The amenities are amazing and they keep everything so clean. Carla from the leasing office made finding the perfect apartment for me such an incredible experience. Highly recommend!! read more

Would be nice to enjoy the amenities that I pay for without having screaming children take over the pool area or any other public area unattended. I have literally watched adults enjoying themselves leave one by one because of these people that come to the pool and don't even watch their children. Has this place become an Airbnb or something? The amount of disrespect and no courtesy to anyone around is astonishing. Even better that we're literally in front of the office themselves. They always want to send emails about noise ordinance and no music by the pool but have nothing to say about this? The families you let in are ruining the reputation you claim to want to build. Last I checked the adults are the ones who pay to live here. read more

I've lived at The 24 for a year now and couldn't be any more pleased with the experience I've had. Management staff is responsive and super friendly. The campus is overall kept very clean considering dog owners STILL don't pick up after their friends. The roof top BBQs have been squeaky clean every time I go to use them (quite often). The sauna is great. And there is even an orchard with seasonal fruits like figs and limes, and an herb garden which I always use for cooking. 10/10 would recommend. read more

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Great Place to live! The 24 offers modern, spacious apartments with great amenities and a perfect location. The staff is friendly and responsive, especially Oksana, who was amazing in helping my family with the move-in process. Highly recommend! read more

The 24 - Apartments Near Me - Los Angeles, California

Great and safe place to live at. Workers and maintenance crew are on top of things, multiple amenities amenities around, and they even have food trucks coming every so often. Now that they're building many more units and buildings, gyms have been extra crowded, noice pollution has been extra tough bc of construction, function places can be packed every weekend, and the amount of irresponsible dog owners who doesn't pick up after their pet is increasing. I'm a pet owner, and when I take my dogs down for their bathroom break, I've seen multiple NEW tenants who doesn't clean up after their pet especially by the MGA area. I hope management does something about that. read more

EXTREMELY NOISY! DO NOT EVEN THINK ABOUT SLEEPING IN OR GETTING REST ON THE WEEKENDS. Construction noise Mon - Sat from 7am - 5pm. Random fire alarms go off whenever. On Saturday & Sunday the maintenance guy is always pressure washing something. He starts around 7am (on the weekends) and it goes on ALLLL DAY Until about 4pm or 5pm. You will literally get no rest or quiet time living here. I feel sorry for people with babies or small children. It's so loud and noisy all the time. read more

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I would like to express my deep gratitude to the manager Oksana for her work and responsiveness. She was always in touch, supported at all stages. Very friendly and competent. read more

I just recently moved in and Omid was a pleasure to work with throughout the whole process. This was my first time moving alone and he made the experience really easy. He was very responsive, kind, and helpful. I look forward to joining this community and enjoying all the amenities it has to offer. read more

I am a resident here and I want to let everyone know that are planning to move in here, almost all of the amenities they advertise are either closed or not working. If one of your neighbors misuse an amenity instead of holding that person accountable they close it completely and make everyone else pay the consequence. So if you are okay to pay just for your apartment and gym for the amount they are asking for then you will be happy, otherwise I would suggest you look for other places before making your decision. read more

I started apartment hunting 6 months before moving to LA from Seoul. I looked at 10-15 apartments the week I moved here, the 24 was the only one without negative reviews. Zero homeless, car break ins, damage to cars, everything works, staff is friendly, amenities are nice up to date, but Oksana, Omig, Carla, Jose, Enrique, are the most attentive maintenance and leasing agents, any problem reported is fixed within 24 hours. Every other apartment I looked at was using outdated pictures or the apartment I viewed was not well taken care of. On-site roving security. But the staff is next level including leasing office. You won't find a better apartment in the valley. I lived here 3 years and only moved because of transferring offices. Highly recommended. read more

The 24 - Apartments Near Me - Los Angeles, California

David with the maintenance team is a wonderful asset to the organization and the community. He is attentive, respectful, professional and all around just a nice person. He responds to my maintenance requests in a timely manner and completes the jobs efficiently and correctly the first time. He follows up to ensure that everything is working as it should. With as many apartments in the community and a busy schedule, David also takes the time to communicate and listen to my concerns. I never feel rushed or like a bother. Thank you David for your commitment to excellence and professionalism. I appreciate you. read more

I wanted to update my review now that we've moved out (we were counting down the days our lease was up) and have had some time away from this place. I do want to preface this is nothing against anyone working at the 24 or personnel. The maintenance team does a great job and the office probably can't do much since this building is owned by some billionaire company. This complex advertises "luxury living" but it continues to fall short of what you expect a luxury apartment should be. Cleanliness, functioning equipment in the gym/elevators, were always a problem throughout our time living at The24. Which, to me, is the bare minimum of running any apartment (luxury or not). The last three months of our lease there were at least two fire alarm tests that would go for 9am-2pm, our entire time there were construction trucks driving by our window, we eventually stopped walking our dogs around the building because of how unkept the area was. We also found a crack pipe right outside the building Driving in and out of our garage, walking to and from our car was always a hazard because there would be tenants flying by with no care in the world. Emails were constantly sent to the office about safety concerns about drivers speeding and nothing was done about it. Anyway, all this to say this place isn't what anyone would consider luxury and you're not getting much in return for the rent you pay. read more

Apartment dwelling in the valley, has its ups and down. No where is 'perfect' but that's where the apartment management team and the maintenance crew comes into play. This is my third year anniversary at The 24 and I'm very happy to say that management and maintenance here do a great job. The maintenance team, Sandy and his crew, Jose, Bladimir, and Eric are always readily available for repairs and do excellent work. They always express sincere concern when addressing my needs and are very attentive when responding to work order requests. Oksana and her management team are friendly, accessible and very responsive as well. The valley, and the world at large is pretty chaotic these days. My home at The 24 provides me a comfortable fortress with a campus designed for living, working and playing. read more

Updating my review. My lease is up soon and I can't wait! the neighbors upstairs have made this living situation a living hell. The noise they make is so ridiculous you can't even rest ! Watch tv nothing !!!! Management does NOTHING. They send no emails nothing. Maybe sending out an email to every tenant to remind them to keep their noise down ? Why do people need to walk stomp jump all day everyday and if you have kids im sorry but control them I shouldn't have to hear ur kids running all day because you can't parent . Do not ever move here management will tell you to just deal with it and wear headphones. It is not luxury as people have no courtesy to others. Pay rent elsewhere this is why most people don't renew their lease here read more

David (maintenance guy) is absolutely phenomenal. I had an issue with wasps building a hive on my porch. He was so attentive and determined to remove it. He went over and beyond to get rid of them. He communicated with me from the start to the completion of the project. To be honest I've had my issues from previous situations here but he has given me a new perspective on apartment living. He's just a good guy and I'm appreciative of that. Prior to leaving he also told me to put in an order to change my air filters and other recommendations. He's absolutely amazing read more

Loved living at The 24! Unfortunately I had to move to be closer to work but I enjoyed my time spent at this complex. Oksana and Carla were always so amazing at helping me with any questions or needs I had. Any maintenance issue was addressed in a timely manner. I always felt safe walking my dog at night as there was always security around. I also enjoyed the weekly food trucks that came by :) The amenities were always clean and the complex was well taken care of and maintained regularly. Definitely one of my favorite apartments that I've lived at! read more

Lived here for a year and I literally was obsessed! I moved states but when I move back to LA, I am for sure coming back here!!! Everyone that works here & lives here is great! read more

I recently moved to the 24th apartments. I really liked the place. It is modern and renovated. Nice neighbors arround. Most importantly, the management. Omid is always available, trying his best to facilitate all our needs and answer all our questions. Highly recommend the place and go ask for Omid, He is the guy who would do his best to assist you. read more

I've lived at the 24 for a couple months now and I'm so happy. I had a tour with Omid and he was such a cool guy. He was really personable and I really felt like he was really authentic and helpful. The whole leasing and move in process was super smooth and he was always there to answer my questions. This was my first apartment so I had a lot and he was really patient and understanding and I really appreciate that. The maintenance staff is also always super friendly. I had only one minor maintenance issue that was resolved very quickly and that was it. Also the 2 ladies that work in the office, Lana and Carla are also very kind and helpful. Thank you to the 24 for everything!! -Manny read more

Great place to live now that they finally put in the dog park--The security is good too its protected all day and night too--clean good amenities too--Hamid in the office is very Helpful for any problem that comes up--the pool clean the gym too-- read more

One Word: NASTY apartments. It's a ripped off. They stole your money for a cheaper apartment materials. CARLA and JOSE are a liers and stupid. This is NOT a luxury place even my car got vandalized a couple of times. Management don't do anything. I'm happy that I've left. Should I rent again? NEVER. read more

This is an incredible complex with a team that genuinely cares about your experience. I worked closely with Carla for an entire month, and she was consistently generous, kind, and supportive throughout the moving process. Everyone I've encountered here, from the leasing agents to the security team to maintenance, goes above and beyond to make sure everything runs smoothly. read more

I wish I could give them 5+ stars! From the start, Omid and the team have been amazing and our experience moving in was seamless.  Always had a smile on his face, very friendly & responsive, the willingness to explain things and being helpful with our needs are few of the reasons we really appreciate Omid. Less than a week from moving in, we had a baby shower event at the club house. Our family loves the ambiance, coziness and great location. This apartment is hands down the best place I've ever lived so far and would definitely recommend to anyone looking for a place to live. read more

We are moved here 6 month ago, and everything is perfect. All amenities are clean and maintained. Special thanks to Oksana she was very nice and helped us with all our questions! read more

The 24 - Apartments Near Me - Los Angeles, California

To anyone considering moving here: beware! Unless you enjoy playing Russian roulette with your deliveries, steer clear of this place. Save yourself the stress and headache of constantly worrying whether your package will actually make it to your doorstep. This place is a package thief's paradise, and the management seems content to let it stay that way. If you value the safety of your online purchases, find a residence where the management actually takes security seriously. This place isn't worth the risk of losing your valuable deliveries. read more