Horrible horrible store manager named Carlos Dawkans. We were at the store thursday the 11th of this month waiting in line outside in 90 some degree weather just like everyone else. We got in, picked our items, paid and left.
My son noticed on his receipt a few minutes later that they overcharged him for a pair of shoes so he went back to get a price adjustment. That's when the rude and mean manager said he had to go to the back of the line. Well I wasnt having any of it so I went to go ask him and he told me the same thing. I stated we only needed a price adjustment nothing else and he said we couldnt unless we stood in line again and said it wasnt fair to the people in line...well I waited in line also for them to overprice us. I asked for his bosses number and corporates....he rolled his eyes and said ok. He then went to the back of the store. When he came back out he never even acknowledged us. I dont think people like him should be in management. I spend a lot of money at this store but now I'm going to shop in Grapevine because of him embarrassing myself and my kids in front of everybody there. read more