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    Vankco Transport

    5.0 (4 reviews)
    Closed • 6:00 am - 6:00 pm

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    Western Towing

    Western Towing

    (162 reviews)

    SERIOUS TOWING DISPUTE -- DISABLED PARKING SPACE & VEHICLE DAMAGE…read more On August 28, 2026, Western Towing removed my vehicle from a designated accessible parking space at Las Americas Premium Outlets while a valid disabled placard was prominently displayed. The written tow authorization I received identifies the alleged violation as "WALK-OFF, NON-CUSTOMER." I dispute both the basis for the tow and the characterization of the circumstances. I also discovered physical damage to my vehicle and damage to my dashcam associated with this incident. I have preserved photographs, records, and other documentation concerning the condition of the vehicle and the incident. I submitted formal complaints to the appropriate agencies and received case/complaint confirmation. I am not suggesting that the filing of a complaint itself constitutes a finding of wrongdoing. Importantly, Las Americas Premium Outlets management has now confirmed to me in writing that video footage and documentation of the incident have been preserved. Western Towing has also referred this matter to its corporate counsel, who has acknowledged my evidence-preservation request. The underlying dispute remains unresolved. I am intentionally limiting this review to facts that can be documented. Based on my experience, anyone whose vehicle is towed should immediately preserve the tow paperwork, photographs, receipts, vehicle condition evidence, and all written communications, and carefully review the stated basis for the tow. I will update this review if and when the matter is resolved.

    Beware of this towing company. They partner with HOA's and apartment complexes and can tow your car…read morefor any reason. HOA's and apartment complexes definitely get a percentage of the towing fee they charge you to get your car out the tow yard. I parked my car in a permit only parking space, with a valid parking permit. I had expired registration tags on my vehicle, but my car registration was current. They towed my car for having expired tags! I called the local police department and they confirmed a tow truck company can tow your car for expired tags without contacting the police department to verify your car registration is current. Western Towing tows your car at night so it's in their tow yard overnight which costs $370 to get it out. If you ever see this towing company in your neighborhood, run!

    Vankco Transport - towing - Updated October 2026

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