Even after four years, I still have a bad feeling about this hairdresser when she somehow comes…read moreacross my digital world. After my first and only appointment, she left me with bangs that had some strange long pieces on one side that went over and kept poking in my eye. Not only did it not look right aesthetically (others later confirmed what I was seeing), it was physically annoying. Although everything else was great as far as the cut, this was clearly an oversight that, for whatever reason, neither of us did noticed at the time of the appointment. Frankly, although Rae does not charge as much as many very expensive hair stylists, she is *not* inexpensive and this was the most that I've ever paid for a haircut. I felt that I should not have to correct anything myself plus I did not want to mess with her work at all. After contacting her about this very small matter, as I was willing to make the effort to go back to her to have this corrected, she ghosted me. Instead of being agreeable and embodying all of the positive things she purports to believe in and represent via her Instagram page, she apparently decided that I would be "a difficult client." (And apparently this is a thing with hairdressers, as I found mention of this on a hairdressing professionals site.) There was absolutely no consideration for my feelings. I am far from a difficult client. But the client should be happy, and she could've done a couple of snips and that would've been that. Instead...
After receiving no reply via phone after leaving her a couple of messages, I finally had to find her on Instagram and sent her a photo of my obviously uneven bangs. Apparently now fearing that I would post something negative to her account or leave a bad review somewhere, she offered to refund the entire cost of the haircut rather than make this quick fix. I was floored. While happy to not have to end up paying my hard-earned money to someone who basically was cruel to me via her respect for only her feelings with none for me, I knew that she was paying me off. As I didn't want to spend any more time or energy on this or her, she's been successful with that until now. But she's come up again, and I can see all of these great reviews and the feelings of rejection have returned. So I must be such an asshole to deserve to be treated like one, right? No. Our session together was perfectly normal, and Rae just cannot accept that she could make such a small oversight and that a client may not be 100% happy with her work--i.e. she exists beyond reproach. She's an artist, mind you! If you can be happy with that, yes she does good work and it seems that most of the time she gets it right with clients (particularly if they have lots of Instagram followers, I suspect but cannot ascertain) or they just don't bother or feel comfortable mentioning any dissatisfaction.
I just don't like people thinking they can treat others like trash because they are an artist in some high-priced field. It's a fucking haircut attached to a human being. Just be a nice person and have some grace.