I traveled from South Carolina for evaluation and treatment. I was not disappointed. The staff…read morewas caring and attentive. My treatments of injections and IV therapy were life changing for me. I cannot say enough good things about this regenerative clinic.

The staff was terribly rude. I did not have a good experience especially with the front desk.read more

Dr. Brown is a truly great doctor. She is always compassionate about my problems and always finds…read morethe right solution. I wouldn't even dream of going to another family doctor.

RE: Philipha N. I am…read morereally shocked at your complaint about this nurse practitioner. Mare has been at my aide for several years now and has been nothing but kind, helpful and empathetic. If she sent in another nurse to answer your questions then I'm not sure what you are complaining about. It sounds like you got the care that you needed. Did you stop to think that perhaps Mare had another patient with a more serious injury that she had to attend to? I trust that a nurse practioner with the length of service and education that Mare has would know what is best for her patients. Were you having a bad day when you wrote this? Cheer up!

I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

Worst MRI facility I have ever experienced. The tech told me AFTER the MRI i had moved so she could…read morenot get a clear image. I asked why she did not tell me DURING the MRI and she did not answer. When I asked if we could do it again she said " I am too backed up". I then received a totally useless MRI. When I called to complain I got a lot of we are sorry and she was wrong but still did me little good. Simply the worst.

First, for those, like me, who can't find their fax # anywhere online, it's 610-527-1234. I needed…read moreit to have my script sent over. I am sure I'm not the only one. Ashley in reception has been extremely helpful. I have now made 3 visits, and Ashley has been quick and professional about processing me each time. I have never spoken directly to a radiologist; it has always been watered-down info from the tech each time, which is less than helpful. Now that I've lowered my expectations, my rating has gone up because it is what it is, and at least it's clean, and I haven't been made to wait insane amounts of time.

Doctor Heist is a ROCK STAR in cowboy boots! He wants the…read moreunderstanding to be mutual so he explains and he listens. He does not rush, so sometimes you have to wait, I don't care about that. (If u do care & don't want that personal thing - the office recently put a new program into place where, on certain days, at certain times, you can be in & out in 15 minutes.) For me and others (friends, family) Dr Heist has diagnosed a few issues that were not found by other physicians. He's got a quirky sense of humor. He's really smart and up-to-date. He's compassionate and he lets you know what's up firmly but without judgment. He's MY doctor & I think he's great! BUT - his Practice is HURT by lots of crazy rules & times & schedules!!! Although some of the staff is friendly, some are definitely NOT. We working people often can ONLY call at lunchtime or after work - but there's a ridiculous phone schedule (I don't know of ANY other office, in ANY business, that completely shuts down at noon for over an hour, EVERYDAY). The weekday schedule is very confusing and even when the office should be open for calls - don't be surprised to hear the non-scheduling answering service, anyway. I was once told "If nothing is going on, we shut down early". I say - Nothing is going on BECAUSE you shut down early. When I am trying to call on their schedule & they cheat the schedule, it makes it really hard, sometimes, to get an appointment - but if you are sick, once you get through to the office, you can be seen rather quickly. ALSO - The pharmacy is NOT PERMITTED to call the office for refills or anything else. So you must call the office (ugh-oh, that CRAZY battle) or go in just to have a simple maintenance refill... WHO does not let the pharmacy call? I feel like the staff does NOT give their ALL to the Doctor who gives his ALL to his patients! They really seem to HATE the phone!!!! I would guess the good Doctor has had some of these workers a very long time & trusts them to run the office in a way that reflects his laid back style. I also have to guess he is unaware of it's unwelcoming atmosphere.

If you have to see Dr. Heist, plan on waiting for a while. I don't know why he sets appointments…read morewhen he doesn't follow them. Every visit for him is at least an hour passed appointed time and a 10 to 20 min wait in the exam room. Ridiculous!!! If you can, see the P.A.

I've had issues with anemia and dr hauptman helped me address this problem along with other illness…read moreand pain. I've been coming to see Dr. Hauptman for over 7 years now and he always helps to answers my questions and concerns. He doesn't have any residents or med students at his practice so you get your personal consultation with him. Very easy for parking and easily by public transportation by septa 7, 32, 48, 49. There's also an bike share station next block over if you take an Indego bike.

Great I went to physical therapy for two years before I found Dr. G and he actually was able to…read morediagnose and remedy my issue. I am so very thankful to have found him and I have referred several people to him.

Dr Mayberry was great. She removed a small piece of glass from my middle finger, where it was…read moreembedded in the digital nerve. Looks like I'm going to get a full recovery from it, and the incision has healed without leaving a scar. I was delighted that she was able to see me quickly -- my first appointment was less than a week after my phone call -- and my surgery was the following week. While I hope I don't need her services again, I won't hesitate to see her if I do.

From the moment that 'Dr.' Mayberry entered the room, she spoke to me like a robot. She spent more…read moretime looking at her laptop screen than me. In fact, she never even examined me! During her 'conversation' with me, she agreed with my condition (informed to me by PC) and stated that there was no treatment or cure and that there was nothing she could do. She then asked 'Do you have any questions for me? You seem upset.' Of course I had questions and was upset, but I was in such shock at how cold and impersonal she was that I could barely speak! I had done some research before my appointment and learned that there were options for me and was hoping that this 'Dr.' would offer them to me. I left in tears. The worst part of this experience is that she entered INCORRECT information on my record. She wrote that she discussed options for me 'at length' , AND, if she had physically examined me, she would have reported predominantly my LEFT hand, NOT MY RIGHT! Insurance company is investigating. Read Less Submitted Mar 06, 2026