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    Susan Kirchdoerffer DO

    4.0 (1 review)

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    15 years ago

    Helpful 2
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    Progressive Health of Delaware - Waiting room

    Progressive Health of Delaware

    4.3(6 reviews)
    1.8 mi

    I have been a patient at Progressive Health for 3 years. My adult daughter and her husband also go…read morethere and have different providers, but the same experience. This is by far the best run, most caring provider's office I've ever had the pleasure of attending. I am a senior with a prior heart condition and would not normally be comfortable with a NP or PA-C, however, just the opposite at Progressive Health. I see Jennifer G. and she is brilliant, caring, kind, and thorough. My daughter says the same thing about the NP she sees. The clinic staff are efficient and well trained. I've never waited more than 15 minutes for my appointments and they also have telehealth if requested. This office covers all of the areas of whole health from an exercise facility to healthy pot lucks and community service. What an amazing concept! I would recommend this clinic to everyone!! Kristie Tyler, RN

    I have Dr. Jessica F. And she was very kind and thorough with my annual checkup. She took the time…read moreto listen to what I had to say and listen to me about everything and how I felt. A lot of times I don't feel like I'm heard and, doctors are always telling me that I'm fine. But she really sat and listened to everything I had to say and all my concerns. I told her about my concern and she told me that she would be willing to do the test that I wanted, but also informed me that it will be most likely an out-of-pocket test. This gave me the reassurance that I wouldn't have to beg for the test that I wanted if I ended up wanting to take it and was willing to pay for it. Really great Service and I will definitely be coming back here and definitely take this place as their new primary care.

    Family Physicians at the Pavilion

    Family Physicians at the Pavilion

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    Extremely caring doctor. He reminds you of the Country Doctor that leaves no stone unturned. He's a…read moredoctor you can talk to about anything and you'll find He's there to help you He's a rarity in the field I highly recommend this doctor for his devotion and expertise. Just a good guy..

    I absolutely love my doctor (Feinberg) who puts up with a lot from me. If I was just rating him,…read moreI'd give him 5 stars. Their office is the problem. It wasn't always but for the past 3 or 4 years (possibly ever since Crozier was bought out?) it is a miracle if I can get someone on the phone after holding for half an hour, after which time they now force you to leave a msg or hang up. This is a problem mostly with the phone option of "other" which would include Suboxone refills, which is an important part of Feinberg's practice. Also any other narcotic refills, calling to say you're running late, insurance issues, etc. I don't ever receive a return phone call letting me know that they are working on it or got my message - I just have to call around to the 3 or 4 pharmacies that are either where I live now or uses to live for an Rx to see if it has been called in and wait a week or two to hear back about an authorization for a test- that they make at their Crozier testing centers (bow over an hour away from me in Blue Bell) unless you know to ask them to ask for a specific imaging or whatever business. The best and worst experiences I had, however, were with the after hours answering service. The first time, it was 8 or at night and I was in Atlantic City. I realized I had forgotten one of my medications (I take 9... it's understandable) and it is one that if i miss by only a few hours I have incredibly scary and uncomfortable side effects from. We called the office and the woman who answered, an after hours answering service worker, went above and beyond for me. She somehow got in touch with Dr. F and I was able to make it with 30 seconds to spare at the pharmacy. That was years ago. A couple months ago, instead of my thyroid medication I take 50mcg of, I was given an Rx of the thyroid medication I take 5mcg of in a 50mcg dose. The generic names are almost identical. I had been taking it for a few days before I realized and was really freaked out about it. They had closed the office at 4 that day (a holiday Friday so Tuesday was the next time the office would be open) so I got the after hours person. I was literally crying, realizing I hadn't been taking my medication for close to a week and had been taking 20x the amount of the other. I have no idea how this happened but I was pleading and begging with her. Could she have been nicer? Yes. Was what happened her fault? No. She said she was not allowed to contact the doctors unless it was life and death and that she would get fires otherwise. Quite a policy change.

    Susan Kirchdoerffer DO - familydr - Updated May 2026

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