Friendly, knowledgeable and quick to turn my break job around…read more I'll go back if I'm in a pinch--again.

Westside Ski Bike Board shop is the best shop in town. They provide great friendly service and…read moreexpert advice for skiing and biking equipment. Steve fitted my new ski boots and provided great guidance on my Trek mountain bike, based on my needs/use. They are still providing skis tune-up and service until end of May.

Jenna is extremely knowledgeable and friendly. I was sold a child pack at the lynnwood REI (Lol)…read more and was not fitted, and although helped by two people, both were not super helpful. I was hesitant to go to a different location, but SO happy I did. Jenna took the time to properly fit me to a pack that actually fit me, took the time to show me the features, options, and SERIOUSLY knows her stuff. I live in Marysville, and although lynnwood is closer will continue to shop at the Bellingham location. People here just care more.

Great place! Great service! And, super helpful, knowledgeable and friendly-even on the phone!…read moreThe Shoe Department was crazy busy, but so fast and efficient!

Brought my board in to get waxed. When I got it back, I removed their masking tape label and found…read moresome residue on the board. Couldn't get it off, so I called the store. They recommended to rub it out with Alcohol. It helped a little, but I can still see the marking. Super irritated that I try to keep my board clean and get it back from them with a marking that I can't get off.

This afternoon the front fender stay on my Specialized bicycle broke and wrapped itself around the…read moredisc brake, disabling the brake. I brought my bike into Comor Kitsilano, the mechanic was able to fix it right away, and he didn't even charge anything...Thank you Levi! Your service was so appreciated and I will tell everybody I know how well you treated me.

In an age where customer service is a marketing phrase that is so often devoid of any reality, I…read morewas truly impressed with service I received from Northshore Ski and Board. Dillon went far beyond what I expected in his determination to make my ski boot comfortable. The store is set up with knowledgeable and helpful staff and a great inventory of equipment. If you're in the market for ski or board equipment, do yourself a favour and visit this place.

I was there today. I try to order a ski package (ski+bindings) through them as a CSIA member…read more(Canadian Ski Instructors' Alliance). As soon as the guy with a extreme UK accept heard CSIA discount ordering, his behaviour changed, I did see it in his face. He said I don't know, I should ask, etc ..... He asked from two other guys and come to the idea that takes my name phone number and ..... to contact me later. To this point everything seems normal, when I ask him that who's gonna call me, and he showed me a guy, I thanked him and then he start yelling at me that; "DON'T INTERRUPT HIM" very rude and unusual customer crevice behaviour. I talked to shop supervisor as well, something happened as bad as the first guy behaviour. It seems that all the sale persons are on sale percentage, not on a salary, so why they should waste their times??!!! However I'm not gonna back there. They are too rude!!!!

The website . Or AI Google.. asked if they buy inline skates.. said they do.. went all the way to…read morestore. They said no they dont buy but if I wanted to donate? Its not ok to give misinformation

Wow! This place has a lot of used sports equipment from hats for hiking to bicycles and racquet…read moresports. They also buy used sports equipment depending on the demand and season. Customer service is a hit and miss as some people know what they are talking about while others don't. Side street parking is metered. It does take time to find where there the equipment is located in the store and to go through finding which you like. Price isn't bad.

I had a frustrating experience with The Boardroom but thankfully after chatting with support they…read moredecided to make it right. They have a great selection of snowboards and the delivery went smoothly. It's also great that you can check out using Sezzle. The only note is that the support phone goes unanswered.

Used dirty used wax to wax my board that cost $70. Looked dirty as shit I don't recommend.read more

Better prices than several other bike rental shops on the same road…read more Regular geared bikes were $9/hour, every extra 30 minutes the half price gets added. Can return it anytime before their closing hours. Free helmets, bike locks, and baskets if needed. Staff are friendly and let you try different bikes to find the right fit. Bikes are well maintained, comfortable, and ride smoothly. We've rented from them multiple times and keep coming back. If you're renting a bike in the area, I'd recommend these guys over the shops right at the entrance--better prices and great service!

Bike shop near Stanley Park that has not only bikes and e-bikes but also includes helmets, locks,…read moreand cargo baskets if you want at no additional charge. Hope got a regular cruiser and I got one of their e-bikes to try out. Both bikes seemed practically new and rode well. I'd never ridden an e-bike before, but I enjoyed the J725 bike I was on. I think it had a 48v battery with a 500w motor and a cadence sensor. It's also really heavy but I only noticed that when I tried to pick it up. The e-bike was fun but totally unnecessary for Stanley Park- there was one steep but really short hill and a longer (but not really long) incline. I probably had the pedaling assist on for less than 15 minutes total during our three hour ride (most of which was spent stopped at various scenic stops, not riding), and perhaps 5 minutes of that was where it was really useful. It's a great way to try out the e-bike experience though, at least for one with that kind of sensor. Service at checkin and checkout was quick and helpful. The person showing me the e-bike seemed new though, he did a good job of showing me the e-bike features but didn't know whether it had a cadence or torque sensor. He also forgot to show me how to work the shifters, which turned out to be the trickiest part of the bike, I had to ask after I went up and down the alley next to the shop and couldn't figure it out. Cost seemed pretty reasonable once you factor in the included helmet and other accessories.

We stopped in for a quick visit while heading back from the Hello Kitty Cafe and were pleasantly…read moresurprised by the selection they had available. The store was clean, organized, and had a decent variety of merchandise to browse. I'm mainly leaving this review because I managed to get one of the coolest photos of my husband with the giant FIFA ball! If you're in the area, it's definitely worth swinging by to snap a fun picture and take a look around.

First time at this SC location…read more I was completely impressed with my entire experience. The store modern, big and bright, with the best merchandising I've seen in a long time. When I first walked in, I was greeted with a smile by a girl working at a welcoming station at the front. I asked where men's shoes were, and she showed me, but also informed me that a sales associate that was in our vicinity could help me. Perfect ! I knew exactly what I needed. I showed him the item on my phone, he looked up the product # on his handheld and off he went to get it for me. He quickly reappeared with box in hand! The shoes were exactly what I wanted and they were on sale for a really great price. I went to the cash area, where there were a few people in front of me. I didn't have to wait for more than a minute or two before it was my turn. The cashier was also smiling and friendly. She showed me how to maximize my points on the Triangle App, then I paid and was on my way. This was a really great shopping experience with customer service that goes above and beyond.

This is, without a doubt, the best boot fitter you can ever find. I've been struggling with serious…read morefoot problems for years and had resigned myself to accepting that pain was just part of skiing. That changed when I met the store manager, Ari Goosen. His dedication to solving my issue was outstanding. His passion, commitment, and patience through several boot fitting sessions managed to solve a problem that had stumped many other fitters for over a decade. As a lifelong skier, investing in a custom-fitted pair of boots under Ari's supervision is, by far, the best ski investment I've ever made.

I'm going the full 5-stars on this place after spending a day with a friend shopping for snowboard…read moregear. We did the entire 'snowboard alley' of W 4th and this place had by far the best deals. Not only were the prices better to begin with, they also carried more classic styles and colours in jackets and pants that suited my friend's fashion tastes. The staff were really helpful picking out a snowboard that was a great price, European-made and would last him for years. The graphics were pretty sweet, too. The board was freshly waxed and they set it up with the bindings in-store. In addition to already low prices and some sale items, the staff cut my friend a deal since he was buying a bunch of gear. It was the cherry on top! This shop also has non-snow-related sporting gear on the second floor.

Of the many board shops in this area I walked into this one first. I was coming from out of town…read moreand looking for a whole new setup including a snowboard, bindings, boots and bag. When I walked in I felt out of place as most beginner snowboarders probably would feel. It just looked like a small, cramped board shop to me but compared to the other places, I'd take that over the stuffy, boutique type of shops the others seemed to be. Jess at West Coast was very helpful asking me questions to better hone in on what type of equipment would best suit me. She was super informative and didn't pressure me to commit to purchasing anything. In fact, she even told me to go to the other shops in the area to compare equipment and pricing. Pretty ballsy but it made me feel at ease right away. I went to all the other shops and no one made me feel comfortable about being there. Very few questions and assistance. Instead it almost felt like they were uptight because I may not have looked like a typical snowboarder. Needless to say I went back to West Coast and bought the lot, about $1500 worth of equipment. Then I put it to use going up to Whistler the next four days and loved every second of it. The board (Bataleon Goliath) performed great and my feet felt perfect throughout every run. Lastly, I would've given them 5 stars but the person helping my girlfriend with her ski boots was unknowledgeable and not a very big help to her. If you do go to this place go see Jess. There was another Aussie guy behind the counter that was giving his input and helping me out as well but I didn't catch his name. Mahalo, K