Bought my Walnut Creek condo in 2007 (just before the crash). I was single at the time working 80…read more+ hours a week as a physician. Long story short ... got married, had a child, sold my business, retired, and moved to Cambodia! Just a little context so you might understand how Jody and his team have really supported us over YEARS and not just a single event like selling our condo. We tried to sell 1st with Jody in 2025 but the sale fell through due to buyer not being able to secure their loan (common issue I have learned). We decided to take a break from the market and rent the unit out for a year: Jody's team took care of all the hassles of renting your home. We didn't have to do much more than accept the revenue into our bank account and pay Uncle Sam (and Aunt CA). We went back to selling our condo when the lease ended to simplify and move forward with our lives. We were out of the country and with very few hickups sold the property pretty seamlessly. Thank you Jody and your team for all your work!

They are friendly and have a great response time when dealing with maintenance requests. My only…read moreissue was that they charge a monthly fee for renters. I did receive my full deposit so in the end I really can't complain.

Every time I need assistance from HMCPM, they are incredibly fast, responsive, and helpful. I work…read morewith Mindi most of the time, and I truly cannot say enough great things about her -- she is fantastic! Whether I email or call her, she is always quick to respond and consistently provides the help and support I need in a timely manner. It is clear that she genuinely cares about providing excellent service, and it is always a pleasure working with her.

I've really enjoyed working with the HMC team over the years, and Mindi is especially helpful and…read moredoes a great job coordinating work orders and community repairs with our team. The managers that I've worked with and have gotten to know love what they do and are a great group overall. Highly recommend!

To say it was a pleasure to work with Mr. Schonian is an understatement. As first time home buyers,…read morethis was a big deal for us. There were countless things Karl helped explain. He was always prompt with his response, patient and honest. My husband said he always went above and beyond our expectations!! He helped me to navigate through different scenarios and made things happen. I'm not a procrastinator myself so I really appreciated this. We look forward to building our portfolio and working with Mr. Schonian in the future.

Karl and his team continue to deliver professional and friendly service to my family. We've been…read moreworking with Karl for a few years now and we have nothing but respect for him and his team. This time around we didn't think he could help us due to a few challenging factors; VA loan, self employed, and spouse hours were cut. Not to mention, taxes were being held up due to COVID-19 pandemic. We have found him to be so helpful and recognise how time consuming this must be for him; but at no time had he made us feel that it was an inconvenience to him. Karl was organized, thorough, professional, and kind which made all of the difference in our interactions.Thank you for your patience as well as treating us as people rather than just home loan customers.

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

When it comes to Property Management Jeremy Irvin is my go to, his attention to detail, timely…read moreresponse, and his a rated service providers reference network is top shelf and I couldn't recommend him more. If you're a homeowner in the East Bay Valley area look no further the value of this man brings, Or will bring to your operation will greatly exceed your expectations. Thank you again Jeremy It's been a Pleasure to Deal with you and looking forward to Future Dealings. With Excellence, Val

I cannot recommend Valley Premier Property Management and Jeremy Irvin highly enough! We lived in…read morethe same rental for four years, and throughout that entire time, we felt incredibly lucky to have Jeremy as our property manager. What sets Jeremy apart is how exceptionally responsive and dedicated he is. No matter the issue, he is always on top of it immediately. He is not just a professional; he is a truly kind and wonderful person who genuinely cares about the tenants' experience. Another perk of working with him is the fantastic team of contacts he maintains. Whether it was a quick fix from a handyman, a plumbing issue, or something requiring a general contractor, Jeremy's team was always professional, efficient, and reliable. It gave us such peace of mind knowing that any maintenance would be handled quickly by top-tier pros. After four years, we were sad to leave and will miss the seamless, stress-free environment Jeremy provided. If you have the chance to work with him--whether you are a renter or a property owner--take it! You won't find anyone better in the business.

I had to do a quick move across the country and needed a property manager for my home in Dublin…read more Ben is local, and I wanted someone that was familiar with the tri-valley area. From the beginning, Ben has been responsive to all my questions/concerns and has always been honest and upfront about what I needed to do and what I should expect from him as far as costs and services. He was able to find tenants within a few weeks and kept me updated on what was going on every week. His costs are reasonable and comparable to the other property management companies in the area. If you need an honest property manager with no BS, I would recommend Ben. I've been on the east coast for 2 months and everything has been great.

My agent and I contacted Ben to manage our property in Dublin while we are away. At first, he…read moreseemed responsive. He went to check our property and told us how much rent we can get. And he told us that he could manage the property for us. He told us he had a cleaning crew, wanted to do a walk through with us and then have us sign a contract. Since we were already overseas, I asked my agent to contact him and scheduled the walk-through with him. My agent drove all the way from Albany to meet him for the walk-through. He seemed nice and respectful during it. However, right after, he said he had to turn us down because he's too busy and he just signed up some new clients. If he had let us know earlier that he was too busy to take us, that would have been completely understandable. However, he did it in such unprofessional way where it just wasted my agent's time.

Called today to inquiry about an assessment fee on a bill this HOA sent. The guy that answered the…read morephone in the accounting dept was incredibly rude! Wow! Maybe I caught him on a really bad day but I had to just politely get off the phone with him because he was raising his voice and talking over me and not listening to a word that was being spoken. It's unfortunate to be new to this HOA and have questions you may just want to send an email instead of having to deal with an unprofessional, unpleasant human being who sounds like he is going to lose his ish any minute! Yikes! I feel bad for the people who have to work with this individual and could only hope each person could seclude themselves in the comfort of their own office away from him.

If I could give negative stars I would. As other reviewers have stated, Jackie and John Howe are…read morerude, unprofessional and a complete embarrassment to represent any homeowner community. No one should have to deal with them, you won't get anything resolved and they will gaslight you and make you the problem. If you see that they manage the area you are thinking about purchasing your home, RUN! Literally the worst business I have ever had to deal with.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

Walt was a great property management for us! Walt was always very responsive to all of our…read morerequests, friendly, and sent help promptly whenever we needed it. The home was kept in great condition. I highly recommend renting a house with Walt / APM!

We rented a property that Walt managed for 5 years. He was very responsive and always went the…read moreextra mile to ensure that issues were taken care of. During the first year of renting, the furnace went out in the winter during a cold spell. Walt showed up within an hour with space heaters. All of the tradespeople he sent were quality and professional. Of course, Walt worked for our landlord but he always took care of us. He documented everything meticulously but was always fair to us. If I ever rent out a property, Walt would be my first choice to manage our property!

Tony is professional, prompt and courteous. I called during a busy holiday season and from hello I…read morereceived 1:1 correspondence with this boutique style management company. The facts and preparation material helped my husband and I to make an informed decision with options in the rental world. Tony will treat your home like it is his own with vendors to take care of maintenance needs. You can be assured that items will be taken care of because they use programs the tenant of current times needs. Fast access, online with numbers for help readily accessible. I loved the hand holding he provided in terms of understanding current market, pitfalls and how his company trouble shoots them! Property Managment or budding family friend was the warmth and care displayed. Bravo Tony! Property Managment needs the personalization your company offers!

I highly recommend Windsor Pacific Property Management !…read more We rented a beautiful house in Lafayette from Windsor Pacific Property Management and had an excellent experience working with them. They are extremely efficient, professional and take care of all rental-related issues right away without a question. They use this really efficient and response rental portal that allows you to submit requests but someone works on the other end to follow-up. Jackelyne Ferreira was very personable and responsive. We received nearly 100% of our deposit which we were very grateful as we have a 5 year old with a heavy hand.