The worst real estate company . Our experience working with them from beginning to the end was horrible. Unresponsive to phone calls, voicemails, texts, emails. Purchased a home from their listing in San Ramon. The escrow closed a weeks ago they only provided us the key from the lock box to the main door entrance. The Garage remote is missing , the mailbox key is missing, the pool key is missing. When our agent reached out to them about the missing item they never responded to us back. This shows how irresponsible and unprofessional this real estate company and their agents are. Purchasing a new home should be an exciting journey but unfortunately for us it has been nothing but frustration because of Lisa and her team. read more

The Doyle Team has to be the most professional and results oriented real estate team I have ever worked with from start to finish. From the beginning when we interviewed Lisa Doyle, we already saw the trust & confidence and the many years of invaluable experience that she holds in the industry, especially in the San Ramon Valley area. Lisa was very sensitive with our family situation with the recent passing of our Mom. She was able to guide us step by step with attention to detail, through the preparation, marketing, and sale of our Mother's home in the Alta Mira neighborhood, at Gale Ranch, San Ramon. My sister and I have (2) other siblings and we are a very close knit family and saw the same chemistry with the Doyle family team. Although they are associated with a highly rated brokerage company, Christies-Sereno, they really operate like a small firm and make client services very personal & paramount. We were able to get the one-on-one collaboration with the team keeping the open lines of communications throughout the entire sales process. Their aggressive marketing approach & expanded network thoughout the greater Bay Area provides optimum coverage, attracting a large window of potential buyers. Our Mom's home was well prepared & refreshed with new paint and select interior improvements for impact. Not to mention, the home was perfectly staged that it sold instantly over asking price after the 1st open house! This is very impressive considering the current state of the economy. My sister and brothers are in much disbelief that our Mom's home sold so quickly! Mission accomplished & definitely an epic sale! Many thanks to the Doyle Team! You guys rock!!! Ingemar G. and Bettina C. read more

The Doyle Team - Sereno - Real Estate Agents Near Me - Danville, California

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Many years ago my wife and I were entering family in our backyard on a Sunday. I heard something and when I looked up I saw that Lisa Doyle had opened our gate and walked back to where we were. I asked her to leave, as we were having a private function. Rather than apologizing, she started to tell me that I probably had no idea how much my house was worth, and she would like to do a quick walkthrough. I was dumbfounded for a moment, but then told her to leave immediately. She still wanted to talk, and I said that I wasn't going to tell her again. She finally left but had the nerve to put her business card on our front door. Have to leave a star in order to post this review, but I will never do business with her. read more

We used Lisa Doyle and her team at Sereno to list our property in San Ramon. There was some work to be done to bring it up to listing standards, and she handled the arrangements for all of that. Work was done promptly and at very reasonable prices. It's inordinately hard to get contractors and subs who are reputable to put in bids and then to show up in a timely fashion. We didn't want to have to deal with that nonsense, and we didn't. She handled all of it. When there were issues about anything, a call to her office fixed the problem with an apology and promise to keep on it. We sold our house in a matter of days for thousands of dollars over the asking price. We have recommended Lisa to our dearest friend and would use her again the next time we have property to buy or sell - unequivocally. read more

We recently sold our bay area home of 30 years and it went very smoothly thanks to our amazing realtor, Lisa Doyle, with her vast knowledge of the housing market, home value comps, and overall real estate expertise. The Doyle Team's "no pressure" suggestions on home improvements, contractor referrals, market comps and complimentary storage space, along with dump & donation runs, made it very low stress to get our house on the market quickly. Their excellent staging & photography teams, combined with professional marketing materials, both print and digital, made it very easy to create "the buzz" to ensure a strong open house. The end result of all these efforts was multiple offers over asking price, with Lisa navigating us effortlessly through the offer negotiations & acceptance process, ending with a SOLD SIGN in less then 2 weeks. I'm not one to write reviews but I had to share my enthusiasm for the entire Doyle Team. Highly, highly recommend!!! read more

So happy that we chose the Doyle team when it came time to sell our home and move on to the next chapter of our lives. Highly professional and extremely knowledgeable about our market and current conditions. Lisa understood our issues and concerns and helped us move forward with the process. She found buyers with interest before we were even formally on the market Her advice and guidance made the sales process extremely smooth and she was there with us every step of the way. Thanks Doyle Team! read more

Lisa Doyle truly is the Gale Ranch expert. Because of her expertise, professionalism, truly wonderful personality, contacts, and experience, we found buyers for our home after only one weekend of open houses. She knew exactly what we needed to do to present our home in its best light. I highly recommend her and her entire team. read more

Lisa is one of the very best She is very professional and easy to work with, she is always worked with my interest in mind and was not trying to just make a sale. I will recommend her to anyone looking to buy in the Danville and San Ramon area. read more

Lisa Doyle, and her outstanding team, represented us during the sale of our home. To say we are pleased with the results is an understatement. Lisa is not only extremely knowledgeable in all facets of the real estate market due to her extraordinary track record and lengthy experience, but her professionalism, courtesy, and kindness were only exceeded by her work ethic. We simply can't thank Lisa enough for all she's done for us. If you are considering a home sale, you cannot go wrong with Lisa Doyle! read more

It's been a true pleasure working with Lisa! She is knowledgeable, professional, and responsive. I referred my clients to Lisa when they needed to get their home on the market quickly after getting into a contract on a home in Granite Bay. Lisa and her team were top-notch - they understood the market and implemented a plan that was in the best interest of the sellers. She has years of experience and success, but what sets Lisa apart from other agents is her genuine interest in helping people and doing what is best for them. read more

If you are looking for a Realtor and a real estate team that has the experience and energy to get the job successfully completed...you want to reach out to Lisa Doyle and The Doyle Team. Each member of the team truly cares about the client...they provide exceptional results and they make the purchase and selling process as easy and stress free as possible. They work for YOU...and not for themselves...meaning that your best interest is their focus! I truly believe you will not find anyone more focused and committed to your wants and needs in the real estate business in their market. FYI...if communication is important for you...they also have you covered...they keep you fully informed on every action they take and if you have a need to call them...and do not reach them...they call you back immediately . Great Service and Great Results...Lisa Doyle and the entire Doyle Team. read more

Lisa and team sold my house in Livermore. She was great at understanding market value, very very helpful in helping the remodel before we sold. we sold well above what other agents suggested. Lisa not only provided advice, but also pricing expertise, remodeling coordination, and even managed the various contractors. Very thankful for Lisa and her team. read more

Lisa was the selling agent for a home we recently purchased. She was extremely difficult to work with and made the entire process painful for both parties involved. She never answered emails or phone calls, was hardly available to show the home, and barely fulfilled her commitments as an agent. A fridge was to remain at the home after purchase, it was taken by the sellers and was replaced with a mini fridge. It took Lisa months to have things like this taken care of. Garbage was left on the property, personal property was left at the home, and Lisa put in zero effort to follow contractual agreements when selling a home. I warn all sellers and buyers, do not work with Lisa Doyle if you want a professional agent selling or buying your next home. read more

Lisa Doyle and her team oh my go to for real estate. They seamlessly sold my mothers home when she passed away and made everything so easy for us. We have used her for several other real estate ventures and needs an absolutely adore her whole team. Lisa is very responsive and professional and has a fabulous home stager. I strongly recommend!! read more

Looked at an open house today in Antioch, CA. Terrible listing agent, Diana Carcamo. She was on the phone the entire time kept putting whomever she was chatting it up with on hold to ask if we have any questions. How the heck would you want to talk to this agent when she has the phone pressed against her hand the whole time by putting someone on hold. Seems she would rather not be there, and just chit-chat with her friend on the phone. Very unprofessional! If she was working for me, I'd fire her right there on the spot. Doesn't even offer any of the cookies or sandwiches in the kitchen for guests coming in. How do you sell a home when you don't have time for the people that come in and pretend to put the person on hold when looking over at her? Do you think anyone would be comfortable to ask any questions while you have someone holding on the phone each time? Wow! read more

We sold our house recently in Green Meadow Danville, CA and Lisa Doyle was our agent. In addition of hearing that she sold several houses in the neighborhood, she was also our neighbor and I liked her personally. Therefore, after interviewing with her, we chose her as our realtor. Unfortunately, during selling our house, her team caused us too much stress. Once, one of her agents left a can in our freezer, drinking frozen soda was expanded and made mess in all of our freezer. Second time, one of her agents without making any appointment with us just opened our house main door and wanted to leave some items for the next open house in our house and caused too much stress for my protective dog. We were lucky that I put the inside lock. who could be responsible if something happened to her? While, I was explaining to her that she has no right to come to my house without asking me, she showed me the key and said I have the master key. What a ridiculous explanation to come to my house! Another time, when we went to get my daughter cat's Ash, when we came home we saw our house entrance door was wide open after they had an open house earlier in our house. We were already upset of losing one of our lovely cats, and we had enough things to deal with in our family , still, we had to check that nothing has been stolen from us! Who could be responsible, if something was stolen from us? While, we were signing what we are going to take with us, I personally, told them, because the house that we bought has new appliances ( even we bought new washer and dryer), we are going to leave all appliances there, however, we only take our other fridge from the garage that we bought ourselves . She forgot! We had the contract to stay one month free after selling our house and pay the rent for second month. There was a term , an abbreviation, in our contract that we didn't know what does it mean. Based on that term we had to pay double for rent for one month, because, of the buyer's mortgage. They didn't explain to us ! She told us in the middle of the first month, after we thought we had enough time and we traveled to other state for a few days for work. After, we came back I got covid for one week! We found out how much is the rent for next month and we didn't want to pay extra. I don't know how did I packed after that ! After moving to our new house, she called us several times that you signed to leave garage freezer too and there was a s in the front of freezer name! Wasn't her responsibility to check for what we paid her! We bought a new freezer for them! Now, they are asking that they can't find the remote for the $100 fan in the house ? We sold asis, and we are dealing with so many important things for our new house, because we bought also asis. what we are going to do with that remote if it was in our items by mistake. We politely asked them not to bug us again! Can they understand what is to be polite and understanding when they bought our house with a very good deal and with tesla solar power! I think even 1 star is too much for them! Regards, Sarah Moghadam read more

Thank you Lisa and Greg Doyle Rockcliff Realtors for once again going beyond the call of duty for our Diablo Highlands community! You both are and have always been a 'class act'!!! We do not take you for granted! Promise! Thank you for spearheading (once again) our Diablo Highlands community garage sale! And.. being so friendly, informative, generous and just great realtors that are apart of our community! Your hard work over the last 20 years that we have lived here, is appreciated and welcomed! Thank you both for taking such good care of Diablo Highlands! As an Elite Yelper, it's my pleasure and my responsibility to inform #yelpeastbay and beyond communities that if you ever need the services of caring, kind, and professional realtors, this team is stellar! The Doyle Team! Thank you! read more

Lisa helped us sell our home after it had been on the market for over 60 days with another agent. She did everything in her power to close the deal. Plus dealt with my husband and I at our worst. In a market that is"soft" and you are a seller, you need someone like Lisa and her team pulling out all the stops. read more

I sure hope Dan S.'s review isn't directed at me and my husband. I want to clarify that neither of our offers on the property in question were ever FHA loans. We were always a conventional loan, which is not subject to the same stringent requirements as an FHA loan. FHA loans have significantly more red tape to get through in order to be approved since they are backed by the government, allow for lower credit scores, and allow you to finance a home even if you have filed for bankruptcy or been foreclosed on in the last year. NONE of those terms apply to me or my husband, and I am extremely insulted that these terms are being used to describe our financial standing, as they are completely false. I understand that since Dan S. incorrectly believed we had an FHA loan, no seller would want to deal with an FHA appraisal and the rest of the red tape. However, this was NEVER our loan type, and those conditions did not apply to us. We used a private lender for our CONVENTIONAL loan. For more information about FHA requirements visit this website: http://www.zillow.com/mortgage-rates/finding-the-right-loan/fha-loan/ read more

I had a great experience with Lisa Doyle and her team. From getting the house ready, through closing, all very smooth. Lisa and her team were able to advise on what to do put the place in the best light while still being very cost effective. They coordinated with trades people and did some advance marketing. I had multiple offers over the asking price within a few days of the listing going active. All so stress free for me. Thanks! read more

A real clown. Lisa called my house number at 7:45 AM then my cell, then my wife's, then my sons out of state cell looking to list our property. Had her friend Felicia in the office( aka "Team Member") do the same minutes after her blitz asking if we got Lisa's calls and messages. Then another round from Lisa ....rinse, repeat etc... She calls at all hours so I blocked her ... Same Real Estate firm had others follow with the same calls and BS. Must be a cultural thing with this Real Estate group. read more

We had Lisa and her team list our home for sale. I had known for at least a couple of years earlier that we would use her services as she was about the only proactive person in our neighborhood who actually walked the neighborhood to distribute flyers and talk with people whether we were interested in selling or not. She knows how to build relationships and knows the local market better than other brokers we have talked to. From the day of listing until the final closing on our sale, everything went perfectly. Lisa and her team kept us constantly informed as to status and processes. Whenever I needed to get her on the phone, she was always available. One of her best traits is that she is very upbeat and cautiously optimistic. Her experience shows her talents. Having bought and sold many homes and rentals over a lot of years, this was the first time I had an experience that I would label as "decentralized". In other words, in past real estate transactions, I always dealt with just one person from start to finish. With Lisa there were at least 3 people in the loop as dependent on the need. Sometimes Greg was involved and sometimes Abagail. People may like the older traditional approach, but after having gone through this process, I like it much better. The tasks are split up between people who specialize more in that part of the transaction. As for marketing, they had some of the best brochures I've ever seen and they marketed our home not just in the MLS, but on practically all of the real estate sites. And when it came time to need help with fixing up, staging, and other tasks, she had some great recommendations and referrals to people who do good work. Our open house was also expertly handled by Lisa and an additional colleague. In the end, we got LOTS of offers and none were under the listing price even though are listing price was higher than recent sales of the same model homes that closed. Our offers were over asking price. Bottom line is that we found her to be objective, honest, dependable, good negotiator, and a bunch of other positive adjectives. read more

I was approached by Lisa Doyle about seven years ago when we were listing our home for sale. Lisa was the only agent that provided a marketing plan for how she was going to present our home. She created a marketing binder that had detail information about our home and also contained area information with such great detail that included school test scores (great marketing for families moving into the area) . She clearly did her homework. A few years later, our daughter was looking to purchase her first home. Lisa worked with her over the period of a few weeks and was able to get her into a short sale (rather quickly, I might add). Over the duration of the process, Lisa showed our daughter many homes and patiently worked with her to weed out/in what would be a suitable home for her. She is completely happy with her home and with Lisa's services. Now our son is looking to purchase his first home and, of course, we have referred him to Lisa. Lisa's immediate response was to introduce him to a broker who is working with him to determine his affordability. Even though it's a first home and rather inexpensive, Lisa has already begun to check into areas where he might find something within his price range. I should mention that it will probably be 3-6 months before he'll be ready to purchase, but she is still working with him today. I have referred people to Lisa who always report back that they were completely satisfied with the experience. Should I be in the market to list or purchase, I would definitely employ Lisa. She is patient, hard working and really listens to exactly what it is you want. And, she keeps in contact even though you may not be currently interested in buying or selling..... read more

I had spent almost 45 years in this house -- more than half my life. My wife passed on fifteen years ago, and I was getting tired of maintaining the place. And my brother and his kids were pushing me to move to Sacramento, to be closer to family. This was a major undertaking for me, as I had never been through the emotional, mental, and physical stress of uprooting myself from such a long-time comfort spot. I met Diana through one of the notices the Doyle Company distributed through the neighborhood, and she made me feel more at ease about making this move. Just being there for me to lean on was a lot of work for her, and I sincerely appreciate the time spent just answering questions that were simple for her, but which were all brand-new and highly confusing to me. It took several weeks of phone calls and running between houses to finish this project, as I had moved to Sacramento before my house actually went on the market. Now that all of the paperwork, and the moving, and the phone calls are finally done, I can truthfully say that I am completely satisfied and happy with the end result. I now have my forever home! Bob read more

I reached out only once and told them that I had decided to go on with another realtor. Since then, they've contacted me about 8 times or so. I've had to explain to them twice that I already had a realtor. Fast forward a few months and I now own a home. Guess what? They're still contacting me. It's a pity I'm leaving this review because I can't comment on their quality of work. I can only comment on the ethics of ignoring my request to no longer be contacted. read more

Thanks to Lisa and Greg Doyle at Rockcliff Realtors. Very knowledgeable people who will help you through out the selling or buying process. Lisa is very busy obviously, and irrespective of all that Lisa will find time for you and answer any complex questions you may have and help you with your sales or buying process. We got her help with both by the way. I would give her five stars and would recommend her to anybody looking to sell homes or buy. My best wishes to Rockcliff. Regards, Sonny read more

Words cannot express how delightful it was working with Lisa and Greg Doyle. Finding the right realtor can make the whole buying and selling process a dream instead of a nightmare. Lisa inspired confidence in us from our first meeting. She listened to our goals and hopes and acted on them accordingly. She has the art of listening, really listening, firmly down. Her knowledge of the market is accurate and solid. She never wasted our time looking at houses that did not meet our criteria. Her team is extraordinary in their areas of expertise, and not one detail slipped through the cracks! She helped us both sell and buy simultaneously, using her contacts to address our every need. I cannot say enough about the whole experience, it was a dream! read more

As far as my husband and I are concerned, if you plan to sell your home in the Danville area, there is only one agent to use: Lisa Doyle, and her team. We began our selling process with another agent and it was disastrous. Lisa stepped in at zero minus one hour and was able to pull a rabbit out of the proverbial hat! She got our house staged, flowers planted, gorgeous brochures printed, broker's open and back to back open houses planned all within a week. Did it pay off? We got 3 offers. The one we took was 40% over list. Sold in 6 days. Fantastic communication. No glitches. It just doesn't get any better than this. read more

**UPDATE: The property in question sold for $465k. Our offer was $500k with plenty of cash to cover an appraisal shortfall.** Wow. Although my wife has already reviewed Mrs. Doyle and exposed her treatment of buyers in the area, I will be reviewing her practices as well as it is obvious that some questionable reviews have surfaced since the 1 star treatment. So we were treated horribly throughout our dealing with Lisa Doyle. After turning in an initial offer that was substantially above asking price on a home in Concord, she let our offer expire without any feedback whatsoever. We then re-wrote an offer that was even higher and offered better closing terms, and were all but ignored again, even though it was an offer higher than the eventually accepted offer. read more

From our first visit with Lisa thru the closing, Lisa and her team were engaged, professional and simply put, fantastic. We sold for significantly more than we were asking and the entire process was seamless. If your looking for a great agent to either buy or sell give Lisa a call !! read more

The Doyle team is fantastic! From the beginning stages to the sale of our home, they provided expertise, knowledge of the local market, and a solid game plan all the way through. Lisa is an amazing realtor with years of proven experience, patience, and obvious passion for what she does so well! read more

Lisa Doyle and her entire real estate team did an excellent job helping me negotiate, and ultimately close on the home I wanted. Her personal skills put everyone at ease and she was very responsive to my needs. I will definitely be contacting her for all my future real estate needs. read more

We sold our Danville house ten years ago with Lisa and Greg. We knew Lisa from the many times she would canvas our area with flyers for homes she had on the market, and the times she would "check in" with us. So we felt she knew our area very well and could get our house sold quickly. She brought in a staging professional who helped us get the house ready for showing. We had an offer within the first week. Lisa and Greg made the process very easy! On a side note, Lisa watched our family go through childhood cancer during those early years in Danville. She was always kind and sympathetic toward us (and did not bother us when we were going through rough patches), and rejoiced with us when the chemotherapy was done. We would not have contracted with Lisa if not for her kind and caring ways. We had another realtor pressuring us to work with him, and we turned him down to work with Lisa. Would not hesitate to use their services again. She has regularly called to check on our family through the years, even though she knows we bought our forever home and have no interest in selling again! read more

Ms. Doyle and her husband have again begun to harass us by their unwanted mailings and leaving their flyers on our front doorstep. We have asked them on numerous occasions to stop sending us junk mail and to stop trespassing on our property. They just don't listen - perhaps they will when we call the police and report them for trespassing. read more

We had a great experience with Felicia and Lisa as a team when buying our home in Danville. Felicia is laser focused on customer success and communication. They helped us look in Lafayette and Orinda and then subsequently helped us through the buying process for a home in Danville. Felicia and Lisa are very responsive and answered all of our questions within a timely manner. They even helped with recommendations after the sale for contractors. I would highly recommend them. read more

Lisa and Greg have just recently seen us through the sale of our San Ramon home. They are a great team , complimenting each others skills and knowledge. Our house was staged and even that was exciting and not invasive. We sold the home quickly and Lisa and Greg were both on-the-spot available for our questions and supported us in our decisions. Their professionalism and enthusiasm were just superior. N & G read more

We loved working with Lisa and Greg. They listened to us and tailored the homes they showed us to match what we wanted. They were incredibly patient while we carted around twin 9 month olds and they really know the area. read more

Lisa Doyle has been in the Real Estate Business for almost 30 years and is a dedicated, highly experienced agent. As a Broker myself, I have referred clients to her with no doubt that she can service them with 100% integrity. Greg and Lisa have a team of experts who work with them to make sure each aspect of your transaction is taken care of. . read more

Diana Carcamo was such a great help in selling our home. She is very detailed and easy to communicate with, it was truly a pleasure working with her! read more

After finding the listing ourselves, Lisa set up the appointment. We confirmed we would meet the next day. Confirmed again the time two hours before the appointment and she totally blew us off. Didn't show up, didn't call, didn't email. We called her and no response. Don't waste your time. read more