My wife and I had a great experience with our initial visit to Volvo Cars Cincinnati East. Devon…read moreWhite greeted us warmly and professionally - asking us what we were interested in. While we didn't know for sure - we knew we wanted an SUV, so he described the line up. And we narrowed our choice down to 2 models and he quickly offered us a test drive of both. After our test drives, he answered our questions, gave us additional information and his card, and offered to help us as we got closer to making a decision. No pressure - just helpful and professional. We will be working with him if we buy a Volvo for sure.

I accurately diagnosed my Volvo with a power steering fluid leak -- thanks for the lesson, Dad!…read more Volvo Cincinnati confirmed the diagnosis, and asked me to leave it for service to be completed within days. Following is the timeline of [non]events; Monday -- I left the car at Volvo Cincinnati. Tuesday -- No news Wednesday -- I received a call from Ron to the effect that the necessary part was not in stock, and would not be available for two weeks. I offered to retrieve the part from Louisville and/or Nashville Volvo while traveling for work. No go -- the part had to be ordered from Sweden. Ron apologized profusely. I appreciated the predicament that the initial service rep put him in; however, there was no offer of a loaner. (It would have been a nice gesture given the lengthy delay.) Two weeks and a few days later after a couple of terse text messages describing my frustration over the situation -- the car was ready. ($1k+) Two days later -- Power steering fluid GUSHES from the car so badly that I had to have it towed back to Volvo Cincinnati. (See photo). Ron arranged for a loaner this time. No charge for the extra service--a loose connection caused by a rusty component. I have so many questions. Why did the initial service rep not know that the part was unavailable? Why did it take two weeks to arrive? Did I receive such bad service because my Volvo is an older model? Because I'm an older model? Because I'm a woman? Why did the mechanics not replace the rusty component while they were initially servicing the car? Why did they not notice a loose power steering fluid receptacle? Why was I not offered a loaner at the outset of the delay? Why didn't I go to Sweden myself for the part? Is this luxury service for a luxury brand? In the end, I don't care what the answers are because I will never again consider Volvo Cincinnati for service or sales. One star is for Ron who handled the situation, to include my terse texts, like a damage-control pro.

Incredible and quick service. Also much more fairly priced than other shops. Highly recommend.read more

Just got my muffler replaced here. Was able to come in without an appointment so it's first come…read morefirst served. Todd helped me and it took just under three hours so much sure you plan some time. They have a small waiting room with two tvs. It was $575 for replacement of two parts of the muffler. Unfortunately I did have to take it back due to a sound when going over bumps but I was able to bring it back next day and it was fixed! They are currently going thru renovations but very open! You can see your car getting repaired and downside is you can hear EVERYTHING. Plenty of parking in their private lot which takes up a whole corner in Covington. Would I come back for work? Yes I probably would.

looks like they deleted my one star review and the explanation of why I gave them…read moreSo let's do this again Ask them to troubleshoot an issue with my late model 325E They had it for a full day and did not troubleshoot. The issue just told me I need a new tires and that the speedometer was working fine. No further troubleshooting at that point when I gave them a history of the maintenance that was done. I asked them to do a couple things which they did not do. Furthermore they deleted my one star review. I don't think any mechanic shop could have five stars so be careful with this group.

I have been taking my Ford and Smart car to Eurauto for a few years now…read more Although one reason is that I can drop off my car and walk home, another is that I expect and get professional service. Even if just bringing in for an oil change, I still get a reliable multi-point inspection of the car. Service is always top notch and estimates/bills completely explained.

Being going to Parkway Automotive for last 4 years, great customer service and a business you can…read moretrust to give you an honest accurate estimate of what you need done for a good price. Business has moved to east side so for those living especially near Fairfax/Mariemont you should look to Joe and Parkway to get your work done.

On 3/5/26 I brought my 2014 F150 in for a slight smell of burning oil. They diagnosed the problem…read morebeing a valve cover gasket leak. They repaired the problem and charged $1,745.44. That was after the $75 off coupon I had. Said they drove it 20 miles and it was fixed. Within 30 days after the repair, I started smelling and seeing the burning oil again. I called to let them know and they told me to bring it back so they can look at it again. It wasn't terrible and I never had oil under my truck when parked. I did not take it back. Instead after a few months I took it to another independent auto care. They diagnosed the problem as a torn valve cover gasket and stated there were several bolts loose and one the was striped. They recommended I take it back to Parkway but I had this other auto care take care of it as I had lost faith in Parkway Automotive. The other auto care replaced the valve cover and vacuum seal. That cost was $785,11. Over $1,000 difference in price and more work done. It's unfortunate that they overcharged me so much and did such a poor job in the repair. I will never do business with them again and expect if they overcharged others and do poor repairs, they will lose a lot of business to other auto care businesses. Very disappointed and they should be ashamed.

Always great service and no pressure to buy. Any automotive service and of course tires. Never…read morefelt like they were trying to sell me something I do not want or need. Very friendly service without pressure. Small and very busy operation. Well worth the visit especially if you have ever felt another automotive business was taking advantage of you. You will find Brogan & Folz a refreshing change.

Brogan and Folz has been taking care of my vehicles for years. They have top notch mechanics do a…read moregreat job at a very fair price. Highly recommend them for everything from an oil change to major repairs.

thank you sandy stricker auto parts my fender got to california perfect,…read moresandy even saved on shipping, honesty and integrety !!!!! would buy again, thanks john san diego california

I bring my cars here for everything. They are the most trustworthy mechanics I know. Their high…read morequality work is somehow very cheap.

Donovan's is a trusted local business and we would take our vehicles to them for any cause (both…read moreDonovan's Express and the main location in Pleasant Ridge). When they discovered an additional issue right before they returned my vehicle, they did not charge for labor and even gave a discount on the part. When my AC recharge did not work the first time due to an underlying issue discovered later, they also did not charge for the failed AC recharge. The workers are always kind, patient, and explain issues thoroughly and carefully. They never act hurried or impatient, and when an issue arises on their end, they are apologetic and strive to make things right. My father listened to the Dale Donovan car show on Cincinnati's local radio station for years. We love supporting this local business! Shout out to Wayne for being so sweet and kind.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

Great honest people, no sticker shock or surprises. They do tend to be a week or two out depending…read moreon what you want done so plan accordingly. The first time I took my vehicle there, I was getting a second opinion on an issue I was having with my driver side door not locking. Dealership quoted several hundred dollars on a new lock assembly - the whole nine yards. Wendell found that the door panel simply needed adjusted and I had my car back that day for a fraction of what the dealership quoted. Honest mechanics are hard to come by

They got me in 3-4 days if I remember correctly, I came in to get my car looked at with major…read moreissues and they said give them 2 days and the car will be ready, and I mean they had a whole list of issues wrong with the car and I'm going to pick it up tomorrow which is a Wednesday and they started working on it Tuesday morning. I will NEVER go to any other car shop as long as they never go out of business, my family has been going to this shop for YEARS and I wouldn't trust and other businesses other than them.