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    VanCraft

    3.4 (11 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    4 years ago

    Terrible customer service . Do not recommend. Don't waste ur hard earned money. Don't buy a van from them. You will regret it

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    I rented one of their vans for a weekend trip with the boys and it was perfect! Great customer experience and a super clean van!

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    5 years ago

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    5 years ago

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    RV Fun Rental - inside out new super c!

    RV Fun Rental

    (90 reviews)

    Oscar, Greg, Clyde, and Dorian were all professional, friendly, and super helpful. They patiently…read moreanswered my many questions and gave me what I needed for a great trip.

    I will never rent from this company again. Let me start by…read moresaying I am an experienced RV renter -- I seek out specific models based on what I know and what matters to me on a trip. The listing for this RV stated it came with an e-bike and Starlink. My rental agreement confirmed both. One week before pickup, I received a text from Oscar saying the e-bike and Starlink were actually add-ons, and that he needed to check availability. I responded by email pointing out that both were included in my signed rental agreement and that I expected either both items to be available or a price adjustment. No response. Oscar was not present when we arrived, and Dorian told me there was nothing he could do or he would get in trouble. He refused to call anyone or escalate the issue. I needed the RV, so I had no choice but to accept it. See the attached rental agreement. We specifically rent the Mercedes-Benz version because we are familiar with it, and a key reason is its self-leveling stabilization system, which minimizes rocking. We were not informed until we showed up that this feature had been disabled. Dorian claimed customers damage it. I paid a premium for this model specifically for that feature, and it was disabled without any prior notice. For a 2024 model, this RV is in rough shape. Everything functioned and it was reasonably clean, but the interior has clearly been neglected. Among other issues, the original shower slider was replaced with a cheap curtain rod rather than being properly repaired. See attached photos. Do not be fooled by how friendly and responsive they are during the booking process. This company falsely advertises its vehicles and will not honor its own rental agreements, even when you have everything in writing.

    Cruise America Motorhome Rental & Sales - Girls' 1st night, they weren't comfortable yet, expired tags (we rented mid-July), crack in windshield got interior wet

    Cruise America Motorhome Rental & Sales

    (18 reviews)

    *Very close to 4.5 stars to be honest! We needed to make a trip to Illinois with our two dogs, and…read morerenting an RV was more practical than driving my SUV and getting numerous hotel rooms. Our 25' rental was home for about two weeks. It started off a bit rough but ended very smoothly. We lost a day because we held off on packing it up as we noticed the registration was expired by nearly two months. After phone calls and a trip back to the yard (the kid we rented from struggled to help us), we were told to go ahead and load up and go; if we got any tickets, they would take care of them. On one leg of the trip, there were 5 of us: 3 adults and 2 big dogs. Brother-in-law found the bed up above the cab to be roomy but a tad claustrophobic. We're not sure it can comfortably sleep two adults up there haha. I loved that we had a freezer (I made dog food and froze into packets), fridge and strong AC. The air was on for almost the whole trip (our husky overheats easily). The rig itself was full of contradictions: notes posted said to not work on the vehicle yourself but that you are required to do oil changes at 6k miles (we checked fluids and changed a wiper blade ourselves). Other notes said not to drive off pavement, yet you can get a Cruise America discount at KOAs (which are all located off paved roads). The windshield had a crack in it that we discovered the hard way when rain came in and leaked all over the passenger side. We got a discount of a day for this issue (we wish we got two days for the day we lost packing, but this was appreciated). We returned the vehicle to a guy more knowledgeable than the one we rented from. We let him know the issues we encountered immediately so we wouldn't be charged for them (black water showed full most of the trip even though we didn't really use the toilet, locks on storage door and camper door wouldn't turn easily, wiper fluid didn't spray even after we filled it, etc). Overall, we would definitely rent again from them if we need to take a trip with our girls. Pros: - easy online reservations - lots of storage space - big fridge (used about 4 gal propane in two weeks; not bad!) - microwave - Godzilla motor was powerful (guy said we returned it at 60k miles which is what they blowout at; glad we didn't know that before we left) - dog-friendly!!! - very clean - KOA discounts Cons: - all the contradictory notes - locks struggle in extreme temps - main bed really high (I got bruised up so much that I started sleeping with the girls on the table-bed) - bed above not fully supported; bowed under the weight of an adult - toilet a bit high - rig door didn't open easily - registration not updated (we didn't get pulled over though) - fridge kept going off (we think it wanted to default its energy away from the propane)

    We have used Cruise America (oceanside) twice now and have had great experiences!…read more Both RV's were in perfect working order, ran great and were nice and clean. We rented the 25' V8, and it accelerated quickly and rode smoothly. We went to Death Valley and Phoenix and had the AC on, and the motor and transmission never fluctuated or got hot at all! Checked fluids and never needed to add Very well made RV. The rental office made things easy too. They were nice and efficient. We will absolutely be renting from them again!

    Rv Fun Rental

    Rv Fun Rental

    (54 reviews)

    We have just booked another trip using RV Fun Rental. Easy to do! We even got the same trailer as…read morelast year. Same guys helping us book and when we picked up as well. Klaidas and Oscar were very friendly and service was personalized. The trailer was in great condition. Clean and ready to go. I feel like they go above and beyond to make sure our holiday went as smooth as possible. Can't wait for our trip this year and will be coming back next year as well!

    Rented an RV for the weekend. Prior to the rental weekend they were very communicative. Once the…read moreRental day came and our payment was final, we had a hard time getting anyone to respond. We had the RV dropped off at a military base and it was agreed that they would drive in on base and set it up. The guy who delivered didn't have a CA Real ID" and they wouldn't let him in the base. We needed up having to set it up and there was some issues with the hook up hoses. We had to purchase a hose and it still leaked. I left a couple messages and emails and got no answers. We ended up figuring everything out and had a great time. The guy brought his passport and picked up the RV with no issue. It took several calls after the rental to get ahold of someone about the issues we had with the drop off and set up. The only reason we got a return call is that I indicated that I was going to write a review. All in all, not such a bad experience that I wouldn't rent from them again. Now I know how to navigate the conversation of what our expectations are.

    Adventure KT RV Rentals - New 2023 Thor Chateau 31EV Pic #1

    Adventure KT RV Rentals

    (112 reviews)

    This our first time renting an RV, Carlos did an excellent 101 on how to operate the vehicle and…read morethe 'home' part of motorhome. Chris was very patience asking rather naïve questions. The whole process was very transparent. Was enough to win our business again. But we got into trouble twice, we hit a diamond road sign (which was not visible from the rear view mirror) and we were hit by another truck on the avenue of the giant which broke the driver side mirror. We duct taped a plastic mirror purchased from NAPA and completed our trip. We reported the incidents to AdventureKT (Which you always must do, it is not only the right thing to do, also it helps you and AdventureKT both to handle the situation, no one likes surprises right, when you are an adult :)). When returning, Chris took the video and picture of the slightly damaged vehicle. And told me they will follow up with me later on. We took outdoorsy third party insurance, where we hit some roadblock. But Chris and team went above and beyond to work with me, because if outdoorsy didnt pay for it, it would have been our responsibility. They kept in touch throughout the process and at the end with their help, outdoorsy approved the repair. This is very important, because it was on of the situation where AdventureKT was in loss, they couldnt use the vehicle for few days. But Chris kept his cool. One day i was upset and I was close to loose my cool, but Christ was professional with his assuring voice and did whatever he promised to do, in this not so ideal situation. Will rent from AdventureKT again, but do read the fine print of the insurances, which I was offered to purchase from outdoorsy.

    The owner Brian couldn't have been more kind and accommodating in our unique situation…read more I would totally rent from them again!!!!

    VanCraft - rvrental - Updated May 2026

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