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    Pine Line Vans

    5.0 (5 reviews)
    Closed Closed
    Updated 1 month ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Rose H.

    Thank you for the kind words, Kevin!

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    3 years ago

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    Holland RV Centers

    Holland RV Centers

    2.5
    (231 reviews)

    My wife and I purchased a Grand Design 17 MKE travel trailer. Our salesman was Steve Walsh. He…read moredid a great job in helping us secure a good deal and answered all our questions. I have had to fix a few things upon accepting delivery and Rachel has been great in the service department as has Joe the manager. The biggest help I have gotten from everyone is from Tony in the parts department. Tony, Chad, and Nikki and the parts folks are awesome. Quite frankly I have read the poor reviews this place has received, and I think they are much better than what has been said about them. One of my windows was broken on delivery and I had a hard time getting follow up to get the new one ordered, though it had been promised by many folks at Holland on several occasions. I shared my frustration with Tony, and he took it upon himself to ensure that I had no further issues with Holland. Tony helped me with a weight distribution, anti-sway Blue Ox Hitch and personally got my window ordered and approved by Joe and the service team. Once Tony learned that I was having some issues that I wanted to resolve and had not been successful, he really stepped up and showed the best this place has to offer. Even though the window still needs to be fixed, this fellow really wanted to make sure that this and all the other issues (as I learn -- a newbie) are addressed. Tony goes the extra mile every time and knows no limit in showing he cares and wants to help - this guy is the best of the lot! That brings me to the final point: Holland is NOT a 1 star place deserving of 1 star reviews. They carry the finest merchandise and literally stock millions in inventory. Not everyone carries Grand Design - it is to me the Del Mar and Rancho Sante Fe of Trailers. They have all the top brands and top parts to go with them. My assessment is they are just plain overworked and busy and probably trying to get qualified additional staff in a rough market. One thing for sure though - they are ALL HEART! They truly do give a damm about the customers and showed that with me. To me, they embody classic San Diego - the big city that thinks it's a small town. If you have been to LA then you know what I mean. It's much friendlier here. These folks are very personal and put their whole heart into everything. And all of us with good hearts are not perfect - that's the point. Finally, I can't forget to mention that Dave gave my wife and I a wonderful walk through with refreshments and a red carpet service. Another Holland guy with a big heart. And Hank even delivered our trailer to us as we were not quite set up for towing (an exciting process to learn). HRV has my loyalty. Give them a chance and they will have yours too.

    They don't have good mechanics and specially they had to replace my side door RV during warranty…read moretime that never work and their body shop who installed brand new door they have damaged window and I am getting water leaks for over 5 years and they never fixed it from beginning and now I have pay one more time to fix window on entry door

    Sandy Vans

    Sandy Vans

    4.2
    (5 reviews)

    Sandy Vans to the Rescue!…read more So... my original awning decided to pick a fight with the wind. The wind won. Turns out my Exclusive Outfitters-built Sprinter van had a VERY heavy electric Dometic awning supported by only TWO mounting brackets. And just to make things more interesting, those brackets were attached with riv-nuts drilled into the corner of my roof--which also happens to be a pop-top. I'm no engineer, but a giant heavy awning + two brackets + a pop-top roof apparently wasn't the winning combination we all hoped for. Enter Sandy Vans. I live in San Diego and needed a replacement awning ASAP because we're leaving for Utah in a couple of days. I contacted Sandy Vans and had an awesome experience from the very beginning. I spoke with Cindy two days in a row, and she was fantastic--super helpful, courteous, patient, and accommodating. When I came in to pick up the awning, if she didn't know the answer to one of my questions, she didn't just shrug and send me on my way. She immediately found someone who did. That kind of customer service goes a long way. Then came Braden. Also extremely helpful and accommodating. He handled my purchase and even gave me his cell number so I could text him if I decided to install the awning myself and needed some technical support. He did briefly mistake my Sprinter for a Ford Transit... I'll forgive him. My van has a pop-top, so it doesn't look like the 9-foot-tall Sprinter skyscrapers that make up about 90% of camper vans these days. Then Brian came out from the shop and actually took the time to look over my van and roof rack to figure out how I could mount the new awning. He gave me several ideas, explained different options, and made the whole project seem doable. Sandy Vans offered to install it, but apparently I enjoy making my life more difficult, so I decided to tackle the installation myself with a good friend. About 2.5 hours, some cutting, grinding, a few choice words directed at the old mounting brackets, and probably a questionable amount of confidence later... NEW AWNING INSTALLED! What impressed me most about Sandy Vans was that they were helpful even after realizing I might not be paying them to do the installation. They still took the time to answer questions, look at my setup, offer advice, and make themselves available if I ran into problems. That says a lot about a business. I highly recommend Sandy Vans for their customer service, knowledge, courtesy, availability, and willingness to actually help their customers. Cindy, Braden, and Brian were all great to deal with. Now hopefully this awning and the Utah wind can maintain a respectful relationship.

    I bought a bug screen for my sprinter a while back and after about 2-3 months of use, the stitching…read morestarted coming apart and the magnets fell out. I finally got around to reaching out to Sandy Vans to see about getting a replacement and was told that "this item is outside of their return window" (which is 30 days) but they could offer me $50 off towards a new $200 bug screen.. which seems silly considering the first one fell apart. I'm not sure about their other products, but the bug screens are garbage! I declined their pitiful offer of $50 off a new one and told them I'd purchase from a company with a more durable product. I'd recommend anyone else thinking about buying this product do the same!

    Pine Line Vans - rvrental - Updated August 2026

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