Worst " customer no service " ever. Was running late after my son got out of school later than…read moreusual. Called the office and told them I might be late. Was told so long as it wasn't more than 15 mins I was good. Got there and was told by A very unpleasant receptionist named Barb that I would not be seen and would have to reschedule. I explained that I had called and was in fact under the 15 min window. To which she replied "sorry it's 2:45". I replied that that wasn't more than 15 mins and she said " sorry that was misquoted ". Only reason I will go back is to get my records, my wife's, and my two kid's records because after more than 10 years of loyalty, Lang Optical has lost my business

I was a long time patient at Lang (from my early teens through High School) but recently had an…read moreexperience with them--years later and long since I was their client/patient--that reminded me what real, professional medical assistance is. Having moved to another state (Massachusettes) from Ohio and having, as we do, generally failed to keep up on my optometrist appointments, I recently found myself in a pickle. It is a long story but, in short: I had long since lost my original contact lens and glasses prescriptions and needed a lot of help (I had been, at this point, wearing one pair of old contacts for much too long.) The lovely, knowledgeable and patient staff of Lang went way out of their way to get me everything I needed, and they even followed up with me afterward to make sure all went well. If you care at all about your eyes (and you live anywhere on the west side of cleveland) you should make an appointment at Lang Optical right away!

I have been going there for two years now and I am impressed how nice everyone is. Dr. McNamara is…read morevery thorough, listens well, and is very kind. I am especially impressed with Kelly who helps with glasses selection. My lenses weren't working where I needed them to and she made sure I was comfortable and they did everything possible to make them right for me. They were terrific! I definitely recommend them and their service is top notch!

North Coast is great for yearly eye exams. Very up to date equipment. There are several locations…read more I've used the Amherst office. Also, I had an issue needing a small surgery and they made an excellent referral. And they respond quickly to emergency needs.

I highly recommend Dr. Good and Avon Lake Eye Care. I've been coming here for about 4 years since…read moreswitching from Avon Eye Design. They're located in a small office close to my house. It's very clean and organized and they make good use of the space they have. Dr. Good is very personable and thorough with his exams and his staff is super friendly and accommodating! They have a vast variety of glasses frames on display, so you shouldn't have a problem finding something you like. They do offer a nice selection of Oakley frames if you want to be fancy. Prescription sunglasses are available as well. Their website is great! You can check your account statements and prescriptions, and schedule appointments too. You can also order your contacts through the website and it lists all the prices so you can comparison shop if you wish. You can setup email and text appointment reminders which I find very helpful. Come check out Dr. Good and his staff and Avon Lake Eye Care and SEE for yourself! You'll be happy you did.

Dr Good is awesome!! I've been wearing ill fitting contacts…read morefor years now because my last eye doctor couldn't find the right fit!!! Dr Good not only found the right pair for me, but I see better now than I have for years!!! The staff is super friendly and gets you going with your appointment right away. Thank you and I'm so thankful to have found a great new eye doctor.

I was shopping around fir the cheapest prices on Anti-glare and no-line bifocals…read more They told me I had to make an appointment so I did then they took it upon them selves to order me glasses Now I cannot get a new pair of glasses until August of 2025 they defrauded medicaid and refuse to send money back!!!!! Do not go here!!!!!!!!!!! Total rep offs

They were rude and won't give us our glasses or are prescriptions due to money we don't haveread more

Avon Eye Design has messed up my prescriptions 3x now!…read more My fault ... I keep going there!! I do like the dr. On the Avon Eye Design website it says they have been awarded the top optometry practice in Avon for 2015-2024. Their web site says this award is verified at Opencare.com. I went to Opencare.com. It looks to be a dentistry web site? .... strange! The First mistake they made was with my eye glass prescription We worked it out. Second mistake, I ordered contacts from them, I ordered a full years worth of 2 month contacts. They told me my order was in & so I went to pick it up. Later I found they only gave me "half" of my full 1 year contact order. i didn't catch their mistake until a week later. I called Avon Eye Design & they said I could come back in to get the other half of my order! (that I had already paid for) They had my full order there & No one had callex to let me know they had the rest of my order. No apology, no explanation was given. I asked! Today was strike #3! I went in to get a prescription for 1-day Acuvue Oasys contacts After 2 mistakes, I no longer order anything directly from Avon Eye Design. I now get all my prescriptions in writing & I go someplace else. I always ask for my prescriptions in writing. Often, I need to ask for it several times & then, I am told that I need to stay & wait for the dr to be available ... again ...to get my prescription in writing. Upon leaving today, I immediately took the contact prescription to COSCO, to purchase it, the COSCO sales person said the contact prescription from Avon Eye Design could not be ordered because the prescription as written was wrong. I immediately called Avon Eye Design from Cosco trting to quickly have them fix their prescription & fax it to Cosco. I put the Cosco sales lady on the phone with Avon Eye Design to explain the problem. The Avon Eye Design lady would not interrupt the Dr to fix their mistake for me quickly. She said I would have to wait for the Dr to be out of his appointments. I had waited an hour to get a Cosco sales lady! so... i drover back to Avon Design in to get a new (accurate) written contact prescription. When I got to Avon Eye Design, I was told the computers "auto settings" had made the numbers mistake ... not the Dr. Again. No apology. I won't go to Avon Eye Design again. 3 strikes .... your out!.

Dr. Novak was very thorough and easy to talk to his staff was very welcoming and easy to work with…read moreI would definitely recommend. Very honest and trustworthy.

excellent experience. Couldn't be happier with the exam. I've recommended her to all my friends.read more

From the owner: Dr. Joan Nerone is an independent Doctor of Optometry who leases office space from Walmart…read more Practicing within a busy supercenter allows her to see a wide variety of patients and eye conditions, giving her valuable experience in providing quality eyecare. In addition to eye exams and contact lens fittings, Dr. Nerone years of experience with providing comprehensive eye exams and treating a wide variety of medical conditions.

My husband and I have been going to Dr. Alton for many years. He is top notch! His care is very…read moremuch appreciated. He takes his time with you and is very patient. Always willing to squeeze you in his schedule if you are having a problem. The office also has a wide variety of glasses to choose from!

From the owner: Are you searching for a quality optometrist to care for your family's ocular health? In northeast…read moreOhio, residents trust Lorain Family Vision Center to maintain their eyesight. Dr. Paul J. Alton has provided the community with exceptional eye care services since he purchased the family vision practice in 1996. Whether you need a routine eye exam or something more -- like glaucoma testing, cataract treatment, or Lasik surgery -- their friendly staff has the necessary tools and knowledge to help. Setting themselves apart from other practices, they offer the best, up-to-date machinery for exams and carry the top brands in eyewear. From glasses to contacts and even prescription sunglasses, Lorain Family Vision Center will have your eyes smiling. To schedule your eye exam with Dr. Paul J. Alton, call his practice at (440) 282-9800. You can read more about the office and their services by visiting their website.

Dr. Borland is amazing. I have been going to see her for 6 years. She's great…read more I wouldn't trust anyone but her. My husband and daughter see her also. Her nurse practitioner is also great. I love using the MyChart messages services to get a hold of her if I have a question. She's always willing to help.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

Well Eye Candy Optical exceeded my expectations. The purpose for my visit was to see how large…read moretheir Cartier selection was. After a long drive from Canton, Ohio I found this location adjacent to Crocker Park. This area and the people shopping reminded me of an area in Orange County, California that I use to live in. Great Shopping, well dressed shoppers and exclusive findings. Well, that's what I experienced when I walked in Eye Candy and my mouth started drooling as the merchandise was sweet. Now the store isn't that spacious, but trust me you will instantly see glasses that you have never seen. To start I was warmly welcomed by two well dressed ladies, both wearing amazing glasses that just made their aesthetic pop. Then I saw whom I believed was a physician leaving with awesome glasses that gave character and pizzazz. I scoped out the pair of Cartier glasses that had my interest but decided to purchase a pair of Erker frames. Finally , I have another pair of frames for one of my outfits but, this time a pair that truly fits my face and pupillary distance. Thank you so much Francine for your human kindness and your professionalism. Now, here's what made this establishment exceptional. After being measured, I walked out with my single vision frames completed in approximately 15 minutes. I've never had that happen to me and in today's environment most optical location have eliminated their lab. So, if you want temptation, go here. If you want service, go here. If you want an overall amazing experience, go here. Shout out to you Francine. I'll be back for the Cartier glasses. I'm just undecided on silver or gold. See Ya.

I have a very difficult prescription, and it's always been a challenge for providers to get my…read morelenses right. Amanda and Steve at Eye Candy were incredible. They were confident their Zeiss lab -- in Kentucky or Germany -- could handle it, and they were absolutely right. I chose a pair of fantastic blue frames that really complement my face and style. For years my lenses have been thick, but Eye Candy was able to use 1.74 glass lenses that are the thinnest I've ever had. They took a bit longer since they were made in Germany, but the first-time quality was perfect. I'm over the moon with my new glasses. Outstanding service, expertise, and results. Highly recommend Eye Candy!