The Advance Auto Parts Store in Budd Lake is definitely one of the best that this chain has to…read moreoffer locally. Store Manager Rob has always been one of the most friendly and helpful in the business. Always well stocked as they are, they almost always have the parts that I'm looking for or they'll do the best they can to locate whatever it is I'm trying to find, hassle free. Can't beat that. Check out the Speed Perks program where You get points with every purchase to redeem for rewards, it's pretty cool. Located in the Village Green Shopping Center off of Route 46 West.

Needed to test my battery and wound up needing a new one. The guys at the store were very friendly…read moreand even hooked me up with a discount. The only thing I would say is I was there a little too long. For a battery and the tests it took about 90 minutes and I was the only one there. They were super friendly though but maybe a little too much personal life talk during the service.

Horrible customer service, no shopping carts or baskets. Seriously I went in to buy oil and filters…read morefor 2 cars, didn't have a basket or cart. Try juggling 2 5qt containers of oil, 3 loose qts and 2 oil filters. Stand in line waiting for the cashier to finish with a phone order. Lay all the stuff on the counter, do the transaction, pick it all up again and try to get out the door that opens in. Ridiculous, no offer to help, will watch you make multiple trips to parking lot to get merchandise to car. Done with Autozone and the rewards.

I'm not sure why there are so many 1 star reviews for this location. Everyone who works here has…read morebeen very friendly and knowledgeable about automotive products and has helped me get the most out of my high mileage 2015 Ford Edge Titanium. With the unstable economy I have been forced to cut back to just one daily driver and can no longer afford multiple cars to drive every day. Autozones and Advanced Auto Parts stores are necessary for people like me who rely on driving only one car at a time and need expert advice on how to keep their vehicles running smoothly. I will be back here again in the future for my automotive maintenance needs.

Bought tires with the warranty. Everything is great, but the wait to get them rotated is so long…read moreand they don't prioritize people who have the warranty with them. This is very unfortunate and doesn't show much loyalty to the customer.

Terrible just horrible. I frequent this location - particularly for oil change, and it's ALWAYS…read moresomething. They never have my oil filter so I bring my own. No big. But there is always a wait even when you make an appointment. Waiting 2 hours on average for an OIL CHANGE. Front desk (of auto) is mostly useless so calling doesn't get you any reliable information. Today in particular I had an appt to get tires mounted (that I ordered from Walmart shipped directly to the store AND called ahead to make appt for install) and when I arrived they said due to all wheel drive their policy they can't mount the tires unless it's all four at once. Why they didn't tell me that on the phone is beyond me.

I was there at 5.15 pm, one of the two guys was going home and the other was in the phone, another…read morecustomer waiting and he left, so I wait about 8 minutes and this moron not even bother to tell me to wait for a second, his conversation was about his or someone house and the roof, he keeps ignoring me, and even when I was walking at the door said nothing, nice hiring stupid idiots that don't give a S...ht and looking like homeless, for me I will tell everyone no to go there starting with me, why should I? We have many other places around here and they treat people accordingly. And for the new corporate idiots, they did the wrong changes at the stores, before use to look nicer and many things to buy, now...no parts and the worse customer service. THEY JUST LOST ONE MORE CUSTOMER SEE WHO IS GOING TO PAY HIS BILLS

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

I was searching a trailer for over 2 weeks. Wheeled and dealed with multiple trailer dealers from…read moreGeorgia all the way up to New York over the past 10 years. I was lucky to find this location Trailer Outlet /Performance Trailers. Both brothers, Glenn and Wayne are waht every business operation should be like. THIS PLACE WAS AWSOME, SERVICE AT 10 out of 10. I wish I knew about them years agao... I now will continue to do business with them forever! Thanks Glenn & Wayne!

5 Stars for this great business! Has tons of equipment and trailer accessories. Offers rentals and…read moreservices. Expert help and assistance from the staff. Worked with Wayne Ehrgott on an enclosed rental and was very pleased with the services and flexibility. Great Business.!!!

Don't bring your car here…read more We had our Nissan Rogue in for major front-end work starting on Friday morning. The repair itself was large, and we understood that -- but the communication throughout the 6-day process was extremely poor. We received very few updates unless we reached out, and when we asked about a loaner we were only offered a paid rental (first at $30/day, then "discounted" to $20/day). For almost a week without a car, no complimentary accommodations were offered. At one point I was told the repair couldn't be completed because our service advisor was out for a day and she was the only person who could finish the paperwork. The repair itself seems fine now that we finally have the car back, but the customer service and communication were way below expectations, especially for a multi-day, nearly $4,000 repair. Hopefully management improves the process for future customers.

Be careful what tires are on your vehicle when you purchase a vehicle here. I bought a brand new…read more2023 Rogue SV Sport here for close to $40,000. This rogue has a governor on the accelerator, so you can't go too fast really quickly. I do not speed around or beat up my car. I drive for amazon. After 20,000 miles, my factory tires are not even 14 months old after purchase. I need new tires already. I spoke to my sales rep, the service rep, and the service manager. They told me there was no warranty on the factory tires and told me to call consumer affairs for nissan. I shouldn't have to do this on a brand new car. The bottom line is if you're going to buy a car here, I guess you should be expecting them to take advantage of you, because that's how I feel about my experience. Needless to say, I won't be buying another vehicle here after feeling like this. It's ridiculous to need new tires and spending 1,000 dollars on tires after 1 year on a brand new car and only 20,000 miles. Nissan was aware of this situation being a problem and them giving you poor tires on new factory tires. Unfortunately, they pretty much told me that was my problem. I had a great experience with my sales re the woman that sold me the car "Rhee". When I purchased the vehicle, everything was smooth and enjoyable and also a fast experience. So that made me comfortable with Nissan and was hoping to build a relationship here for future purchases. Unfortunately, this tire experience has changed my thoughts. If they are willing to practice poor standards on tires service knowing this, then what else would they be willing to not stand behind?