1. Van Genderen Auto Parts

0

Stanhope, NJ

Cancel

Open app

Search

Van Genderen Auto Parts

4.0 (1 review)

Van Genderen Auto Parts Photos

You might also consider

Recommended Reviews - Van Genderen Auto Parts

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

You might also consider

Verify this business for free

People searched for Auto Parts & Supplies 513 times last month within 15 miles of this business.

Verify this business

Nielsen Nissan

Nielsen Nissan

(82 reviews)

I'm very happy with how the service department has worked to maintain my Pathfinder. Is it costly?…read moreYeah, but what dealership isn't?! That's not the tech's fault. They are prompt to set up appointments (and change last minute when something comes up and I need to reschedule!) and get the work done quickly. The waiting room is clean and open - with a quiet room for working in with tables/chairs. I'm very satisfied with my experience here.

Have you ever heard the one about the dishonest car dealership who attempts to hoodwink the…read morecustomer at every turn, or maybe the one about the snake-oil-salesperson who works at a place such as this? These very tales may have originated right at Nielson Nissan in Stanhope, NJ! Let's see. Brought the vehicle in for 3 codes: 2 emissions (P0456, P059E) and 1 transmission (P17F1). Nissan charged $219 x 2 for the diagnosis alone (saying that these fees would be reduced from the final charge if we did the work with them). The trans recommendation was a new valve body (2k quoted). The emissions codes were $1600 quoted. When we told them yes, do the transmission but not the emissions codes, as we can get those done for $1,000 cheaper at our local mechanic, Nissan started moving the goal posts. First, they increased the price of the transmission work by $200. Next, they called back saying that we might as well do the 1 emission code with them at least so that the original $219 diagnostic can be returned to us. We naively agreed to that premise and were expecting a total charge around $2500. When we went to pick up the vehicle, we brought a valid digital coupon code for 10% off which we obtained directly from the Nielson Nissan website (and were anticipating something like another $250 off the bill). The service desk people pretended that only certain managers can honor the discount who don't work that day, and asked if we wanted to drive back another day (40 minutes from our house with 3 young children in the car). Of course we did not want to do that, and then the Nissan team said it has to be $100 max discount for reasons not explained in the coupon code. The final bill - with a $100 discount - was near $3,000 somehow, and appears that the promised $219 diagnostic credit mentioned earlier was a ploy to get us to fix one of the codes. That $219 was a charge on the final bill. Service Rep Mary relayed information back and forth to us throughout the process, however, we did not appreciate the prices changing, nor the $219 credit not coming back, nor the $10% coupon not being honored, which should have been closer to $300, not $100. In our estimation, Nissan over-charged us around $500 on these repairs and was dishonest throughout. Highly recommend avoiding Nielson Nissan. We're curious to see if the company replies, but I'm sure if they do, it will be with the usual snake oil math which dealerships are known for when fleecing customers. Happy to amend this review if the company wishes to discuss a credit, but not holding our breaths.

Van Genderen Auto Parts - autopartssupplies - Updated October 2026

Loading...
Loading...
Loading...