I purchased a 2019 Sprinter van from Payless Auto Sales for my transportation business. Within a…read moreshort time after the purchase, the van developed serious engine problems that eventually required an engine replacement, costing me thousands of dollars and causing significant downtime for my business. After the failure, multiple mechanics identified issues that I believe existed before I purchased the vehicle. I also found a vehicle history record showing a fluid leak inspection shortly before the sale. Based on my experience, I believe these concerns should have been disclosed before I bought the van. I was disappointed with how my concerns were handled and felt I had to seek help from outside agencies while trying to resolve the situation. This experience created major financial stress and delayed the start of my business. My advice to anyone considering buying a vehicle here is to have it inspected by an independent mechanic before purchasing, carefully review the vehicle history, and keep copies of all paperwork. This review reflects my personal experience. "Very disappointing experience." "I cannot recommend this dealership based on my experience." "This purchase caused serious financial hardship for my business." "I wish I had obtained an independent inspection before buying." "Buyers should be extremely careful." "Do your own inspection before signing anything." "This is my honest personal experience." "I hope no one else goes through what I did." Very, very disappointing experience. I would not recommend anyone buy a vehicle from this dealership based on my personal experience.

I purchased a car from them in October and they sold me a bogus warranty and GAP insurance. In…read moreDecember I had to have $1700 worth of work to replace the thermostat and the warranty told my shop to 'F' off and hung up on them. Turns out they tell everyone who files a claim that you cannot prove the parts were bad and they won't cover the repair. I knew this was not an up and up dealership but I like the car I purchased. Now I have to try to get out of the extra for the bogus warranty...you cannot tell me they don't know that what they are selling is no good. stay away from this place!!!

We've been to quite a few places in search of a tow vehicle for our travel trailer, evergreen is…read morehands down the best dealership in terms of service, price, and integrity that we found (it's a pretty high bar to say that we trust a car dealership - but we do evergreen). Steve is timely in communication, Glenn is laid back in the sale process, and we walked away with a car that we love. Totally worth the drive from Seattle. Would highly recommend this place.

Terrible service. Rude sales ... they told me they'd send me my plates, then after I got pulled…read moreover for the paper thing being expired, I called for plates and they sent me a bill for overnighting them across the state. When i called to ask where they were the lady said they were on her desk... the sales people knew I was from Spokane and there were several notes saying to mail them to me... Plus the fact they're super rude and not very friendly, unless you're in love w a vehicle they have, go someplace else... Oh yah, when I had some questions about the car I was buying, they told me to pop into Chevrolet as I was headed out of town....

My fathers account was here for years, I got added as I became his caregiver and POA…read more They are nice to work with, often no line, no wait, very pleasant and professional customer service people. All around a very nice bank/credit union to work with.

From the owner: You can get a checking account or loan anywhere. But you'll come to us because we've invented ways…read moreto put new spins on boring products that will save you money! eDCU Rocks because we do things differently here!

Great customer service. Told me everything I needed to do over the phone and was able to get…read morefunding same day. Madison is the BEST!!

Madison was great. Transferred from Longview location which by the was so soo sooo sooooo horrible…read more But Madison from auburn made it great. Her and her staff was amazing. Thank you. Her service was above and beyond. My experience here was above 5+ stars.

Well well well so many things I could say but I'll just start off by saying low pressure, none…read moreactually. Very helpful and really nice bunch of people who work here. They are dedicated to their staff and to their customers. Would I come back and buy here again or refer them. Yes I would. Ask for Bryan. If he's not available he will give you one of his quality employees also even the General Manager Darryl is approachable and friendly. Everyone here is. I just can't promise you hot fresh coffee but lots of variety lots of good values and c'mon down tell em Miss Queen referred ya!

Found my car listed in marketplace, reached out to Ryan. He worked with me to get all the financing…read moreand paperwork squared away before I could make it in the office, without selling it to someone else! I was very specific about what I wanted and needed and he went above and beyond! The whole dealership has been great to work with. I was in and out. The warranty they have is great also. Thanks Ryan!

My husband and I applied online and received a call back from Jonas letting us know that we were…read morefully approved for a car loan. We scheduled an appointment and drove down to Olympia the next day. When we first got there we were given a paper application and then were told that in order to be approved for a loan, we would have to trade in our other car (that was in a repo status). We specifically put on the application that we didn't want to trade in any car. We had made plans outside of the dealership to sell privately, but were told that it was a stipulation of the bank and we didn't have any option. We were hesitant, but continued with the paper application. Jonas ended up 'finding a way' to make it work without a trade in. Things started out a bit rocky, but got better the longer we were there. Jonas ended up getting me and my husband into a nice, clean, solid car (2014 VW Passat). He was very helpful and friendly. He listened to our needs and worked around our bad credit. He was straight up, no pressure. We are so happy with our purchase and would definitely buy from him again. Jeff O. helped us finalize the sale documents and seal the deal. He was experienced and friendly and worked with Jonas behind the scenes to get us the car we wanted. The reason for 4 not 5 stars was because of the trade in mixup and that they went to the gas station and gave us a little under a half tank after we bought the car. For us it's the little things that make all the difference, so I would suggest that they fill the tank up for new car buyers, especially on cars above $10k. It would be nice to have seen the CarFax as well. Other than those very minor things, these guys were absolutely awesome!! I would definitely purchase from them again. This place was legit. :)

Great sales team, uncertain of the quality of their service department…read more Washington Auto Credit is the best! Joe was very friendly, helpful and straightforward throughout the process. Ryan was open and honest about what we could afford and Joe helped match us with a car that was perfect for our situation. They did not pressure us into a vehicle that was outside of our budget even though we were approved for more. I highly recommend this place! A great overall, low-pressure, experience. They lose a couple of stars because the car was not detailed to our expectations. There were nasty stains on the carpet, seats and crevices, grease, and trash from the previous owner. This is more of an indictment of the I-5 Cars service team. However, we postponed buying the car a couple of days for them to "detail" the vehicle and it looks as if they only did a surface wipe. To their credit, WAC did offer to take a look at the problem and possibly rectify the issue. We ultimately decided to a pay for a detailing professional to do the job since losing trust in their service capabilities and not wanting to drive back out to their location. Still a location I'd recommend to anyone looking to buy a new or used car.

Very helpful here and want to see people succeed. Very fast process, the same day. Easy payment…read moreprocess.

Super friendly staff, helping me get my credit to where it needs to be with loans that I couldn't…read moreget from a bank atm. Will def use again in the future.

Worst Credit Card Service of all time! They don't listen to…read morethe customer, just read a script. If you like dealing with the blue hair septum ring crowd this is the credit union for you!

I'm not making up the $5000 about insurance. It was my fault that o didn't pay my auto insurance…read morefor two months bc I thought I was saving money by cancelling it when I was away for work for two months and not driving my car. I didn't realize you could not do that - SO they charge $500 per months for austin insurance but make you pay for an entire year to make up for it. Whihc is about $5000. So yeah. This bank robs working people.

Amazing service from start to finish. The small business owners here go above and beyond to make…read moresure you are taken care of, even after you've left the parking lot. Veteran friendly and they actually work hard to give you the best possible deal. It's privately owned so you don't have to worry about extra fees or anything. They do their own maintenance and are very thorough. With the used vehicle market like it is currently, I highly recommend this place. 10/10 would purchase from again.

I bought my Mini Cooper from them and they made me feel like family! This was the easiest auto…read morepurchase I've ever made! Thanks for your care and info on maintaining my vehicle. It's always a good experience visiting your shop.

Obviously Jordan is great lol, great to see all the other reviews, along with being"not pushy" he…read moreseems genuine, important quality in any person. Mark was also good with communicating progress on paperwork, i feel like I got a decent deal and had a pleasant and professional experience.

Fairway Motors is now part of another dealership in Olympia but seems to be carrying on the…read moretradition of bad service after reading the reviews of others. My experience with the salesman Drew was fantastic it was after I had a vehicle picked out that came the problem, Sorry Drew you were not there the day I came back in. The sales manager Randy was a typical used car shyster all he was worried about was how much cash we had to put down. I don't know how much experience he has at running a car lot but he definitely does not know how to communicate with people after saying some pretty insulting things in the office, DOOR OPEN, we just got up and left. Randy YOU owe Drew a commission as we ended up buying at another dealership 3 days later.