I have been absolutely stunned with how Scott has gone so far and above with his services to help…read moreme get a reverse mortgage. I am in an odd situation and he has done everything in his power to help me out. He always returns calls, this minimizes any anxiety and I highly recommend Scott.

Worked with Jake Fischer. He was able to answer all my questions and would always respond in a…read moretimely manor. Highly educated and will help you with your insurance needs.

He was timely, effective and extremely polite. 10/10 will hire him again. He came within 30 minutes…read moreand he got my old girl running like a racehorse.

Had issues with a gifted truck to my son, who licensed and held title in state of Oregon. He…read morereturned to Washington and had issues obtaining license as Vancouver DOL said I was still the registered owner. Madison and other afternoon employee were able to resolve the issue, provided fantastic customer service, and took the time to properly handle the issuance of WA Plates which we walked out the door with. Fantastic employees, customer service, and knowledge of licensing issues.

Very disappointing experience…read more We've always used this office for our car tabs and appreciated the cute atmosphere and usually easy service. Unfortunately, our recent experience registering a used vehicle purchased from a private party was so frustrating that none of us will be returning. We followed the instructions given to us, received a checklist, and even called ahead to confirm we had everything needed and whether the seller needed to be present. We were assured we were prepared, only to arrive after spending hours driving around gathering paperwork and be told we were missing a required form. When we questioned why we hadn't been told about it, there was no concern or willingness to help resolve the situation. We returned the following morning with the seller, as instructed, only to be told that the seller's wife also had to be present to sign. This was directly contrary to what we had repeatedly been told. All of us were left stunned by the conflicting information, the employee's attitude, and the complete lack of an apology or accountability. We understand that paperwork requirements can be complicated, but customers should be able to rely on the information provided by the people handling their transactions. A little courtesy, accurate instructions, and taking responsibility for mistakes would have made a world of difference. It's especially disappointing to walk away from a business we've trusted for years feeling this way. They've lost not only our business but also the seller's.

I had Tianna work on my truck. It had been badly neglected. She is amazing. Kept me informed every…read morestep of the way. I had kind of a list lol. She adressed each item. If it didn't need repaired she let me know. I. The process if she spotted something that wasn't on it she contacted me and let ne know why and cost. She was reasonably priced and an amazing lady. You'll never go wrong there. My daughter had a car that the dealer wanted several thousand dollars to service. Tianna did it all well under their quote. She is just trying to build her business. Hard working honest women businesses deserve a try.

They took care of my need for another used tire and didn't charge me too much. I appreciated the…read morequick help.

Went in for alignment with all new suspension and steering rack. They attempted and reported inner…read moretie rods on the new rack were too long. I cut 1/2 inch of each side. They left my wheel well plastic unfastened which I ran over and ripped off, plus got grease on the brand new carpet (and I let ALL of that slide) I returned for 2nd alignment adding mount and balance of my $5k wheels using their "touchless service". Upon second alignment, they discovered they were unscrewing the rack the whole time. It never needed cut but "they usually don't check that." During the mount and balance, after watching every tech oogling and handling my wheels, I asked Rick again the protocol of their touchless method in which he had to go out and inform the techs that they need to stop. (Quoted protocol was only 2 techs are approved to do it, they'll review the wheels with the customer for damage prior to working on them, the touchless machine won't damage them. And I pay more for the service.) They did not review them with me. They scratched the center bore and cooling fins, then Rick argued that it can't happen "it never gets touched, there's no way" "I'm telling you, nothing and nobody touched the wheel" that's why it's a touchless service" I asked to see the machine, in which I quickly identified what caused it... The conical mount, in which his tune changed to, "oh, well, that's the only spot." I understand something has to hold it, but they should communicate the hazard risks I also let that slide. Then upon attaching the aero discs, they cracked all 4 and chipped 1. And to top it off, the tie rods were on the wrong sides, so it impacted the wheel ripping off the balancing weights. (I didn't even hold that against them cause they didn't install them but some say, since they're the professionals, they should have caught it.) No one in the office communicates with each other Rick quoted the protocol, the guy next to him made the appointment, and neither informed the techs unboxing the wheels to what service. They're friendly, but they're far from professional and it cost me a 1/300 set of wheels. If you care like I do, find somewhere else.

The perfect place to go if you want to spend more money on them looking at ur car then actually…read morefixing anything and if there is something to fix expect to pay an extra couple thousand. Just call a local shop and make an appointment a few months out, theres a reason all the other auto shops are booked up for weeks and you can get in next day here.

Excellent service! They completed the work in a timely manner! They are up front and let you know…read moreif there is any thing else that needs to be addressed!

Great experience with Zak Everman (Vehicle Acquisition) when selling our Toyota Tundra. Zak was…read moresuper friendly, efficient, and I was surprised when his offer was more than Carvana or CarMax! No pressure to buy anything else - such a relief! Also excellent experience last year with Jesse Morris, getting a fair deal on our trade-in when leasing a new Toyota RAV4!

Above and beyond. After a terrible experience with another Toyota dealership in the Portland area…read morewho wanted to gouge me to poverty, this was a breath of fresh air. No pressure, just a straightforward process with that integrity thing we used to do back in the day mixed in. Jobe and Lexi got me an excellent deal with great financing and didn't quit until it was perfect. Top notch service!

I want to give a big Thanks to Derik and the team! i dont have the best credit but they put me into…read morea vehicle that is reliable! they worked with me! I greatly appreciate them so much! It is a nice car that is gonna last! thanks again! anyone that wants to get a car and is in the Longview area go to them! you will not regret it

We just bought a 2007 Dodge Ram from USA Auto sales. They got us in and out quickly (we have two…read morechildren). They were straight up with the price and were great to work with. We will be going back the next time we need a vehicle! Thanks USA Auto Sales!