Had an emergency need with our dog. We had been customers for years. Calling them from ER vet and…read morethey were 100% not helpful. Acted like we were a pain. Did not get back to us in timely manner. They did not come through when we needed them. We will be changing vets.

When you call and tell them it's an can't use your dog can't use her back leg they say sorry we…read moredon't have any appointments available until next week. They obviously don't care about animals just money

I called them at 3pm on 12/23 and told them my dog was having a seizure and I was thee miles away…read more Girl told me that I needed to take my dog to a vet ER, which with traffic would be an hour away. They could have at lease told me to bring her in and stop the seizure then send her out, but instead she pretty much said to drive an hour and let your dog seize the whole time. Very bad look for them.

Dr. Walker correctly diagnosed my cat and prescribed the right medications after a different vet…read morehad completely missed the problem and prescribed the wrong medication. The other vet wasn't even going to see him again for another eight days after the Rx he gave him wasn't working and he had continued to decline for a week. I don't think he would have survived another eight days. When I called Dr. Walker, he said to bring him in immediately. I have no doubt he saved my cat's life. The tech was super nice and helpful too.

Regarding the mobile truck service, make sure you call right before you go as they may cancel and…read moreleave the location at the last minute without notice. Especially if the weather is hot, not sure why the AC doesn't work in the heat.

Update: thank you Kelsey dog nurse for successfully treating and kindly explaining everything…read moredespite our mistakes as dog owners. I can't thank you enough for your professionalism and patience. I goofed on scheduling (totally my fault) but reception was very forgiving and rescheduled us again. The vet tech let us know costs upfront. Our dog was nervous and almost skittish, when the tech did some crazy dog magic with her hands, getting her to calm down and trot to the back. Dr. patiently answered all my questions since the breed is new to me. Great and affordable experience for dog health

They're just about the money!…read more "Just tell us how much money you have!" Half the estimate was just to sedate our dog that wasn't moving at all. Nothing to help our poor kiddie, no blood work, 1 hour of used car sales man talk. Never again! There's a reason reviews stopped at this place.

We had to bring my son's beloved dog, Beau, to the vet on a Saturday evening. Being new to the…read morearea, we relied on reviews to find the right place -- and I'm so thankful my son chose McKinney Emergency Veterinary Clinic. From the moment we arrived, Dr. Taylor Williams and the entire team showed incredible kindness, compassion, and patience. Dr. Williams was gentle and sincere as she explained Beau's condition, and though we already knew the news wasn't good, she made a heartbreaking situation a little easier to bear. When it came time to say goodbye, she treated Beau with such love and tenderness, as if he were her own. It was an incredibly difficult evening for us, but the staff were phenomenal -- comforting, understanding, and supportive through every step. We are so grateful for their compassion and care during one of the hardest moments a pet owner can face.

When I called it's just an automated machine telling me to call the McKinney location. Really…read moremisleading and a waste of time with someone in an emergency when you're not actually open 24 hours.

From the owner: At 24 Hour Vet in Weston TX, We help pets live long, healthy and happy lives. We deliver the best…read moremedical care for pets and the best experience for pet owners around Weston. Our veterinarians, technicians and other pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medications ensures that all our patients in Weston, TX receive the best in preventive and healing care. 24 Hour Vet in Weston TX has been Weston is first family-owned, 24-hour animal clinic. We treat cats, dogs, exotics, and pocket pets in Weston and surrounding area. With our local locations, our fully-staffed animal hospitals maintain the highest standards to keep your precious family members healthy and happy. From routine annual visits to major surgery, we care for your beloved pets in a compassionate, loving environment. Our state-of-the-art facilities and highly trained, expert staff ensure that you receive the best medical care, a speedy diagnosis, treatment and recovery plan. At 24 Hour Vet in Weston TX, We have the reputation of being Weston is good animal clinic. We understand that it’s often a difficult, emotional time when your pets are ill or injured, and our veterinarians and staff are always there to offer a gentle hand. You can count on us to treat your pets as if they are our own. For any questions or to schedule an appointment please call our Weston Office at 9727523040

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

They really care about your dog and those they rescue. If you want to board your pet or adopt a pet…read moreand I've even seen some cases where pets get surrendered. These people are awesome and really love animals.

We LOVED our experience with Lone Star Dog Ranch! There are some forms that need to be completed…read moreonline (including current shot documentation) and then you can schedule an evaluation for your dog to come in. It's also a great opportunity to check out the facility. I had talked to Travis on the phone and met him when we came for our evaluation interview. Travis is a true dog whisperer! You can see that he truly loves dogs and knows how to handle them. Our rescue dog, Ollie is a border collie and loves to run. He's also an escape artist and after seeing the secure fencing felt that he would be totally safe at LSDR. At home Ollie wears the Whistle device on his collar. It tracks his location and activity distance. I asked if he could wear it during his stay there and they were so accommodating! They even charged up the device for us! We saw a couple of photos they posted of Ollie on Facebook. I could totally relax while we were out of town because I knew Ollie was having so much fun. Our Whistle App showed that he ran 4 miles his first day! I highly recommend Lone Star Dog Ranch!!

We have been boarding our dogs for 25yrs when Susen first opened. Our pups have always had an…read moreamazing time and the staff is exceptional and attentive. Highly recommend for your babies.

It was the first time I had ever been separated from my dog, and also his first time being away…read morefrom me, so I was pretty nervous. The team at Tailwaggers Country Inn went completely above and beyond to make sure he was happy and well cared for. It honestly felt like he had the most fun of his life while he was there. When my travel got delayed coming home, they were incredibly kind and even drove him back to my house and let him inside so he could be there waiting for me after my long trip. That meant so much to me. I 100% recommend Tailwaggers to anyone looking for a place that truly cares about your dog.

I brought my 13‑year‑old dog in for an exam. He has a heart murmur and early kidney disease, but he…read moreis stable on medication, eating well, and doing well for his age. I chose this clinic because it advertises a family‑owned, fear-free experience, exactly what I wanted for a senior dog. Unfortunately, our visit was the opposite of fear-free. The vet came into the room without having fully reviewed his cardiology report or medical records. Within minutes, she told me (very bluntly and without context) that his heart was failing and he might have "around 18 months." This was based solely on a single in‑office exam of a nervous, shaking senior dog. It was extremely distressing, especially because she delivered it in a matter‑of‑fact tone with no empathy or reassurance. The appointment also felt rushed. Her vet tech had mentioned she was leaving for vacation the next day and we were her last appointment of the day and the entire interaction reflected that urgency. Despite how visibly upset I was, the vet continued with worst‑case scenarios, including telling me that at some point I would have to choose between protecting his heart or his kidneys. She then told me she couldn't help us any further and referred us to MedVet in Dallas, framing it as if he needed specialist, end‑of‑life management. Hearing that, without a full review of his records and without any compassion, was devastating and completely unnecessary. After the appointment, I confirmed with his cardiologist and primary vet that her assessment did not match his actual condition or prognosis. The emotional impact of that visit was significant and avoidable with proper preparation and communication. I'm giving 2 stars only because the front desk staff was kind and the office is clean and modern. But based on our experience, I cannot recommend this clinic for senior pets or for anyone seeking a thoughtful, fear-free approach.

We recently checked out Atlas Pet Vets and they are great. Easy to make appointment, front desk…read morestaff is welcoming, vet tech was wonderful and the vet we saw was amazing as well. If you are looking for a great vet office, check them out.

My cat doesn't seem to mind getting her nails clipped here - we've been bringing her every couple…read moreof months since we got our cat. Rusty obviously loves pets and handles our cat very gently.

I love how my dog tuts out. Rusty does a great job. Price seems inline with what I have paid at…read moreother shops. My dog seems to enjoy his time there.