Great staff!! They turned my dirty, furry baby into a clean beautiful boy!!…read more thank you for all your hard work and dedication!

~Denison, TX~ Let…read moreme start right out of the gate. My 2 little girl dogs behave HORRIBLY. I mean down right awful. I've had them about 7 years. They are sisters from a different mister. Someone chose to put them out on the side of the road with an open dog crate. My daughter and I fed and watered them for 3 weeks. They would not get near us. The crate was in horrible condition. It was winter time and we couldn't catch them. We bought insulation, and wrapped the plastic crate in it. Then we bought a trap to wrap the dog crate in. Added blankets for warmth. The crate was the only security they both knew. We then taped a sign on it to contact us if they caught them. We checked on them, morning, noon, and night. We even started just going there, and sitting with them. They HATED us. To cut the story short, we caught them. One of them tried to bite me. They were mean. I brought the crate home. I put it in my backyard on the patio. They loved that crate. I would bring it inside at night. They would both sleep in it with the door removed. Finally we won, and they love us. We were able to finally throw the crate away, once they stopped going into it. Their hair was so matted when we found them it was making sores on them. When I took them to the vet for shots and grooming, someone paid for their grooming. It was $120 each dog for grooming. They were so horrible they had to put them to sleep just to groom them. They had sores all over from their hair being matted. I started trying different grooming places. Waxahachie, Red Oak, Ovilla, Sherman, my house, some ladies home that did grooming. HORRIBLE dogs. I bought a grooming table. I spent $300 on professional grooming shears. I knew I could do this at home. HORRIBLE HORRIBLE dogs. I could not groom these wild dogs. But I couldn't let them get matted either. I finally talked to a vet about putting them on anxiety or sleeping pills. Something to make them calm for grooming.! A friend suggested Big Dog Little Dog in Denison, Texas. Brian stepped up to the challenge. Brian is the ONLY person who agreed with me they are not good dogs. I admitted they are HORRIBLE. Brian is also the ONLY one who has worked with me to adjust their medication. I needed someone who could be honest with me to help these dogs. Everyone here is very knowledgeable, personable, and gets it. My dogs are HORRIBLE. My vet here in Denison, is very aware of who I am using for grooming. Brain tells me if they need more or less medication. I can reply to my vet what they need. Brian took them on and has continued to help me with them. He keeps notes, I never have to tell him how to groom them. I try to keep their haircut short because they love to run in the lake. These two girls Dixie and Trixie have grown personality wise. They now trust again. They love to travel in the car back and forth from Texas to Oklahoma. They know when I get their life vest out, they are going in the boat. They go crazy with excitement. I was always stressed out as to where to take my dogs next for grooming. This is the place. Brian is very loyal to his customers. He truly loves ALL dogs. His communication skills are remarkable. I can drop them off and finally be worry free. The place is clean, with plenty of employees. I am elated with how my girls look when they get home. Thank you Brian and staff for doing what no one else could. Thank you for working with me with these girls. I so appreciate you! #GraysonCounty #Mydogsarebad

Awesome dog grooming service!! Very nice and professional! My Mother said Eli acted a little bad,…read moreespecially with hair trimmer. It was his first time being groomed. But they used scissors and his cut was really good!! The bath left his coat very shiny!! They did an awesome job working with Eli and him being afraid of hair trimmers!!! I would recommend the service to anyone! ‍

I would give a negative score if it were allowed. This groomer recommended herself to me. When…read morecalling her to make an appointment she let me know that her vehicle had issues and they were looking for parts - it would be ready later that week. I called her on Friday, no answer. I called her on Monday and the vehicle was still having problems. I called her again that week and she informed me that I could bring the dog to her house the next day, she informed me that no she couldn't have the dog at the house. They were threatening her with the eviction over her grooming at her apartment. I finally found a groomer, it is not Linda!

We have been boarding our dogs for 25yrs when Susen first opened. Our pups have always had an…read moreamazing time and the staff is exceptional and attentive. Highly recommend for your babies.

It was the first time I had ever been separated from my dog, and also his first time being away…read morefrom me, so I was pretty nervous. The team at Tailwaggers Country Inn went completely above and beyond to make sure he was happy and well cared for. It honestly felt like he had the most fun of his life while he was there. When my travel got delayed coming home, they were incredibly kind and even drove him back to my house and let him inside so he could be there waiting for me after my long trip. That meant so much to me. I 100% recommend Tailwaggers to anyone looking for a place that truly cares about your dog.

Great job grooming my fur baby! Reasonable prices too! She has a cell phone and you can text to…read moreschedule! She has a lot of loyal customers, so call a week or two before your pup needs his appointment!

Hounds by Heidi is a jewel! They were so patient and did such a great job on my 3 1/2 month old…read moreEXTRA wiggly Mini-Schnauzer. At 3 1/2 month she is so wiggly that it's hard to keep her still, little on get an even cut. Her cut was perfect! She was so comfortable that when I got there to pick her up she was napping! And she was finished an hour before the quoted time! Great job! We will definitely come back, and bring our older dog.

I suspect this is not privately owned, I could be wrong but it very much felt like that. Took my…read moredog in twice, the doctors were nice, no problem there. However, he was taken out of the room to somewhere else and I never saw the exam or how he was treated or how everyone interacted with him. Different. The first visit I met 5 different people and no one introduced themselves except for the doctor. Someone,?, an older lady, came in to give a shot and backed my dog into a corner and leaned over him without even talking to him first. Another tech ? Joined in to lean over him in the corner. Not cool. He's not a biter, but that would have been the time. Second visit, different tech? No name. Took him out of the room, ok. Came back and said a cleaning would be 800$-1000$. After the doctor came in, it dropped a few hundred. Took him to Dr. Mireles in Frisco, who we had seen before. The cleaning without the bloodwork was $391. The bloodwork was not mandatory. Super clean and new office. Take your pally there!

The lady that answered the phone was super rude and unhelpful! Wouldn't come here just from that…read morealone. The doctor sounds great based on the reviews but, oh well

They take great care of my animals. I love taking them there. I would recommend them and you will…read morenot be disappointed at all.

Our family brought our dog in a few weeks ago with concerns about what was at the time a small mass…read morethat had just come up on her stomach. We were told not to be concerned and given some medication to help with the mass before a scheduled surgery 2 week later. Over the next week the mass grew rapidly and my wife called 2 times to express concerns and was told they would call back. They did not. I brought her in the next day and this point the mass had broken the skin and was bleeding profusely. They waited most of the day before calling me and once they did they informed me they had no time for surgery and the earliest to get her in was the next Tuesday. I asked is waiting that long going to be life threatening and they assured me it was not and she was stable. When I picked her up I expressed concerns about her rapid breathing and said she doesn't look good to me. The assistant told me they had examined her and she wasn't in any immediate danger. The next morning she died in horrible pain and we were helpless to do anything about it! Had I known she was in danger I would have found alternative treatment and at least if her condition was something that couldn't be fixed I would have had an opportunity to put her down humanely. Instead she died scared and in terrible pain. I will never ever go back to the place again! I cannot help but wonder if this was one of their pets would they have taken so long to try and address the problem when it was in its either stages. I'm furious with the way we were treated and even more upset about the pain she suffered as she passed away!

Great groomer. Good people. Great pricing. I will continue to go here. I would recommend to anyone.read more