These folks are true professionals! I brought Maggie Mae (Labrador) and my 2 year old Sampson who…read morehas never been to a groomer and he did well. He is a wiry Labradoodle and he is so soft and still smells good a week later. I came on a recommendation from a friend with a doodle who has been coming here for many years.

~Denison, TX~ Let…read moreme start right out of the gate. My 2 little girl dogs behave HORRIBLY. I mean down right awful. I've had them about 7 years. They are sisters from a different mister. Someone chose to put them out on the side of the road with an open dog crate. My daughter and I fed and watered them for 3 weeks. They would not get near us. The crate was in horrible condition. It was winter time and we couldn't catch them. We bought insulation, and wrapped the plastic crate in it. Then we bought a trap to wrap the dog crate in. Added blankets for warmth. The crate was the only security they both knew. We then taped a sign on it to contact us if they caught them. We checked on them, morning, noon, and night. We even started just going there, and sitting with them. They HATED us. To cut the story short, we caught them. One of them tried to bite me. They were mean. I brought the crate home. I put it in my backyard on the patio. They loved that crate. I would bring it inside at night. They would both sleep in it with the door removed. Finally we won, and they love us. We were able to finally throw the crate away, once they stopped going into it. Their hair was so matted when we found them it was making sores on them. When I took them to the vet for shots and grooming, someone paid for their grooming. It was $120 each dog for grooming. They were so horrible they had to put them to sleep just to groom them. They had sores all over from their hair being matted. I started trying different grooming places. Waxahachie, Red Oak, Ovilla, Sherman, my house, some ladies home that did grooming. HORRIBLE dogs. I bought a grooming table. I spent $300 on professional grooming shears. I knew I could do this at home. HORRIBLE HORRIBLE dogs. I could not groom these wild dogs. But I couldn't let them get matted either. I finally talked to a vet about putting them on anxiety or sleeping pills. Something to make them calm for grooming.! A friend suggested Big Dog Little Dog in Denison, Texas. Brian stepped up to the challenge. Brian is the ONLY person who agreed with me they are not good dogs. I admitted they are HORRIBLE. Brian is also the ONLY one who has worked with me to adjust their medication. I needed someone who could be honest with me to help these dogs. Everyone here is very knowledgeable, personable, and gets it. My dogs are HORRIBLE. My vet here in Denison, is very aware of who I am using for grooming. Brain tells me if they need more or less medication. I can reply to my vet what they need. Brian took them on and has continued to help me with them. He keeps notes, I never have to tell him how to groom them. I try to keep their haircut short because they love to run in the lake. These two girls Dixie and Trixie have grown personality wise. They now trust again. They love to travel in the car back and forth from Texas to Oklahoma. They know when I get their life vest out, they are going in the boat. They go crazy with excitement. I was always stressed out as to where to take my dogs next for grooming. This is the place. Brian is very loyal to his customers. He truly loves ALL dogs. His communication skills are remarkable. I can drop them off and finally be worry free. The place is clean, with plenty of employees. I am elated with how my girls look when they get home. Thank you Brian and staff for doing what no one else could. Thank you for working with me with these girls. I so appreciate you! #GraysonCounty #Mydogsarebad

I love how my dog tuts out. Rusty does a great job. Price seems inline with what I have paid at…read moreother shops. My dog seems to enjoy his time there.

I was disappointed in how uneven the cut was when I got home. He seemed irritated when I asked if…read morethey expressed anal glands.. He told me my dog was dirty in butt.. not friendly and very curt. His overall demeanor was cold and distant. His voice on phone was inviting but in person he was different.

Awesome dog grooming service!! Very nice and professional! My Mother said Eli acted a little bad,…read moreespecially with hair trimmer. It was his first time being groomed. But they used scissors and his cut was really good!! The bath left his coat very shiny!! They did an awesome job working with Eli and him being afraid of hair trimmers!!! I would recommend the service to anyone! ‍

I would give a negative score if it were allowed. This groomer recommended herself to me. When…read morecalling her to make an appointment she let me know that her vehicle had issues and they were looking for parts - it would be ready later that week. I called her on Friday, no answer. I called her on Monday and the vehicle was still having problems. I called her again that week and she informed me that I could bring the dog to her house the next day, she informed me that no she couldn't have the dog at the house. They were threatening her with the eviction over her grooming at her apartment. I finally found a groomer, it is not Linda!

The customer service is excellent and the staff is extremely friendly, but the pricing is slightly…read moreexpensive according to my preferences.

Well, I have taken my dog here for the past several years, and they did a fairly decent job cutting…read moreand grooming. Prices are VERY High but my dog was large and had some bumps on his body, so I took that into consideration regarding the price, and never complained about the price. A month or so I took him to the new location in Denison and my dog refused to walk on the laminate floor when dropping him off. He was terrified, so they drug him into the shop and when he was ready for pick up, again, he refused to walk on that floor. When got him into the car, my dog was so traumatized by the time we got home, he wouldnt walk, nor eat , no drink water for several days. We had to carry him outside (80lbs) to relieve himself. Not sure what happened, but he died. I dont know what else to say!

There is not enough STARS on this page to TRULY rate this place! From the second you pull up, the…read moreservice/staff/experience is SECOND TO NONE! I hate to leave my dog anywhere and I have cancelled trips to stay with Rettung. But, I believe Rettung likes to go here more than he likes being with me! This place has it ALL! This is an actual RESORT for pets! They have beautiful rooms, awesome beds, TVs(yes, TVs!), SWIMMING POOL, and plenty of activities for the pets/FAMILY! They constantly place pictures on Facebook. They have veterinarians close by and the pets are SECURE. The whole complex is IMMACULATELY clean! I know business is about making money, but I do not get that "feeling" here. The staff really does appear to love their jobs and the pets. I have YET to pick Rettung up one time when he wasn't clean and looking great. I WILL NOT take Rettung anywhere else if I have to board him! They have a customer forever! Thanks again for taking care of my pet/family member! Trey and Rettung!

We choose PlayStation Pet Resort because of the personable care they provide my fur baby. Our dog…read moreis 12 years old and enjoys her time at PlayStation. I highly recommend this resort for boarding or daycare for your dog. They truly love your dog and go the extra mile to ensure a safe and fun stay!

AJ was so nice and helpful! I actually was able to get two extra toys for free because she was…read morepaying attention to their sales!

Bought my exotic capybara from PetSmart and he wasnt house trained yet and he shit the bed I'm…read morebringing him back prepared for my arrival

Atmosphere-my puppy is now a doggie and she's in her zone there and I'm staying in my lane lolread more

chaotic and unorganized. Items weren't in the right places to know how much they were. I would have…read moreasked someone but there was like one person at the front checking and no other employees to be seen. I wanted some things for my dog but I just left.

Great job grooming my fur baby! Reasonable prices too! She has a cell phone and you can text to…read moreschedule! She has a lot of loyal customers, so call a week or two before your pup needs his appointment!