Had an emergency need with our dog. We had been customers for years. Calling them from ER vet and…read morethey were 100% not helpful. Acted like we were a pain. Did not get back to us in timely manner. They did not come through when we needed them. We will be changing vets.

When you call and tell them it's an can't use your dog can't use her back leg they say sorry we…read moredon't have any appointments available until next week. They obviously don't care about animals just money

Where have you been the three years I've suffered without this type of compassionate care. I am…read moreZiggy Stardust. I had a rough accident that required stitches and on First visit they treated me like a queen. I got first rate care quickly, and my bill was less than expected. I think my Parents are happy.

Would give 0 stars if I could. Took my dog for an ear infection recheck today with Dr. Boone and…read morethe "new" vet tech that was taking the sample for the ear cytology set the swabs on the table while waiting for me to get my dog on the table. I asked him to get clean swabs since I didnt want any bacteria from the table showing up on the cytology as coming from my dogs ear. I know they claim to sterilize the tables but ours had hair on it not from any of us......so. Even if they do spray them down, no sanitizer kills 100% of bacteria so you can see my point. After he collected the samples I watched through the window as he prepared the slides. As he was swabbing one slide with one of the swabs he literally set the other one down on his folder (the one that goes in every room with him and I'm sure does not get sterilized). When Dr. Boone came in to explain the results of the cytology I explained to him and her what I had seen and why that contaminates the sample and it shouldn't be trusted now. Instead of reprimanding the now smirking vet tech she very blatantly made excuses for this behavior saying that the swabs they use aren't sterile to begin with. I pointed out that as a "medical professional" and i use that term very loosely, she should not condone just laying samples around anywhere. This led to her telling me basically that obviously I did not have faith in their ability to treat or diagnose my dog....you think?? I left without paying, since I am not willing to pay for the cytology as it was contaminated, and called the office manager. The office manager defended the doc and insisted we should still pay for the visit even though no exam was done because we left before that happened after we realized we could not trust their practice of "medicine". Beware of this practice, they are not competent "professionals" as they claim to be. No one should be trusting their diagnosis, especially if it involves any type of specimen or sample as they do no follow standard lab protocols......THIS IS YOUR WARNING!! **EDIT - Forgot to mention that there is a sign in the lobby stating they offer a $25 incentive for 5-Star reviews so take all the good reviews with a grain of salt as most are probably paid endorsements.

I will say location wise, this place is it if you live in Melissa. If you have a puppy or kitten…read morethat first visit is affordable if you don't tack on everything else. The Vet herself was nice, the guy that was helping and at the counter was nice, but my kitten did not care for him. He seemed stoned, and I've never had her act this way. They said she was agitated, but after we left she was fine. I did start going to the Allen location because they're open on Mondays, and they have a great staff and my cat isn't agitated over there.

They were attentive, considerate and conscientious!…read more I have a new puppy who had an ear infection! They got us in very quickly and provided excellent care! Great Tech and loved the Vet!

Affordable and straight to the point. I'm so relieved to have found this vet. Our English bulldog…read moreis in great hands now!

I can't say enough good things about this vet. We started using them when we moved here round 5…read moreyears ago. They have always given us and our Golden Doodle Gracie the best in care and attention, and always done so with the compassion and care of a small town clinic. The remind me of the small vet office in the town I was raised in. Good job guys.

Dr Kline is so incredibly knowledgeable. I trusted him with my sr dog (10 yr ) of teeth cleaning. I…read moreknew teeth needed to be pulled and such. I picked him up and you couldn't even tell he was bothered by the teeth surgery and cleaning. My heart was relieved. Ty Dr Kline

Total Care Animal Hospital has been taking care of our fur babies for many years. From our English…read morebulldog, Jojo, to our three Dobermans. The doctors and staff are great! Hilda, our newest rescue, was seen by Dr. Mira and was very happy to get some snacks for being a good patient!

They really care about your dog and those they rescue. If you want to board your pet or adopt a pet…read moreand I've even seen some cases where pets get surrendered. These people are awesome and really love animals.

We LOVED our experience with Lone Star Dog Ranch! There are some forms that need to be completed…read moreonline (including current shot documentation) and then you can schedule an evaluation for your dog to come in. It's also a great opportunity to check out the facility. I had talked to Travis on the phone and met him when we came for our evaluation interview. Travis is a true dog whisperer! You can see that he truly loves dogs and knows how to handle them. Our rescue dog, Ollie is a border collie and loves to run. He's also an escape artist and after seeing the secure fencing felt that he would be totally safe at LSDR. At home Ollie wears the Whistle device on his collar. It tracks his location and activity distance. I asked if he could wear it during his stay there and they were so accommodating! They even charged up the device for us! We saw a couple of photos they posted of Ollie on Facebook. I could totally relax while we were out of town because I knew Ollie was having so much fun. Our Whistle App showed that he ran 4 miles his first day! I highly recommend Lone Star Dog Ranch!!

Unfortunately the communication between the staff and the doctors that run the clinic has declined…read more Several issues the past few times when boarding. They do not document communications and charge for services that are not needed. Very disappointed in the service at this stage and now have to find another vet.

Took care of our dog and stayed after to help us find the right location. They stayed concerned…read morethroughout the process and were extremely helpful.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

When I called it's just an automated machine telling me to call the McKinney location. Really…read moremisleading and a waste of time with someone in an emergency when you're not actually open 24 hours.

From the owner: At 24 Hour Vet in Weston TX, We help pets live long, healthy and happy lives. We deliver the best…read moremedical care for pets and the best experience for pet owners around Weston. Our veterinarians, technicians and other pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medications ensures that all our patients in Weston, TX receive the best in preventive and healing care. 24 Hour Vet in Weston TX has been Weston is first family-owned, 24-hour animal clinic. We treat cats, dogs, exotics, and pocket pets in Weston and surrounding area. With our local locations, our fully-staffed animal hospitals maintain the highest standards to keep your precious family members healthy and happy. From routine annual visits to major surgery, we care for your beloved pets in a compassionate, loving environment. Our state-of-the-art facilities and highly trained, expert staff ensure that you receive the best medical care, a speedy diagnosis, treatment and recovery plan. At 24 Hour Vet in Weston TX, We have the reputation of being Weston is good animal clinic. We understand that it’s often a difficult, emotional time when your pets are ill or injured, and our veterinarians and staff are always there to offer a gentle hand. You can count on us to treat your pets as if they are our own. For any questions or to schedule an appointment please call our Weston Office at 9727523040

Brought our cat in here Saturday night and saw Dr. Ulbrey. She was beyond compassionate and was…read morewilling to try what she could to help me. She even offered for me to come in twice Sunday to be seen for more fluids and another check up. Unfortunately because of the lack of compassion and willingness to help from my regular vet on Monday, our sweet Kitty had to be put to sleep today, however, it's not without immense effort, compassion and care from MEVC. All vet techs, the front office and Dr.Ulbrey were amazing and well return if we ever need to.

Walter muzzled an 11 year old 60lb dying dog on a gurney at 4am - that's when I ought to have left…read more- before entering! Separate you from your dog to "get the history ". You'll never see your animal again, only estimates for extensive care about the "now", to quote Dr.Pierotti, that then included everything that might be, delivered with shaking hands by Walter. Over $3300 then down to over $1700 . I caused my poor Suzi more terrible suffering because I wasn't with her in the face of intimidating protocol that served their greedy purpose. This went on over 4 hours.I would have stopped the madness , how I wish I'd found my girl when I heard her pleading bark from some room. She died while they were doing probing that a credible doctor never would have undertaken. HOW I WISH I'D STAYED HOME AND JUST CONTINUED TO HOLD MY GIRL. There was nothing left to do for her , she didn't need to continue to suffer. NEVER AGAIN!!!