Had an emergency need with our dog. We had been customers for years. Calling them from ER vet and…read morethey were 100% not helpful. Acted like we were a pain. Did not get back to us in timely manner. They did not come through when we needed them. We will be changing vets.

When you call and tell them it's an can't use your dog can't use her back leg they say sorry we…read moredon't have any appointments available until next week. They obviously don't care about animals just money

Where have you been the three years I've suffered without this type of compassionate care. I am…read moreZiggy Stardust. I had a rough accident that required stitches and on First visit they treated me like a queen. I got first rate care quickly, and my bill was less than expected. I think my Parents are happy.

Would give 0 stars if I could. Took my dog for an ear infection recheck today with Dr. Boone and…read morethe "new" vet tech that was taking the sample for the ear cytology set the swabs on the table while waiting for me to get my dog on the table. I asked him to get clean swabs since I didnt want any bacteria from the table showing up on the cytology as coming from my dogs ear. I know they claim to sterilize the tables but ours had hair on it not from any of us......so. Even if they do spray them down, no sanitizer kills 100% of bacteria so you can see my point. After he collected the samples I watched through the window as he prepared the slides. As he was swabbing one slide with one of the swabs he literally set the other one down on his folder (the one that goes in every room with him and I'm sure does not get sterilized). When Dr. Boone came in to explain the results of the cytology I explained to him and her what I had seen and why that contaminates the sample and it shouldn't be trusted now. Instead of reprimanding the now smirking vet tech she very blatantly made excuses for this behavior saying that the swabs they use aren't sterile to begin with. I pointed out that as a "medical professional" and i use that term very loosely, she should not condone just laying samples around anywhere. This led to her telling me basically that obviously I did not have faith in their ability to treat or diagnose my dog....you think?? I left without paying, since I am not willing to pay for the cytology as it was contaminated, and called the office manager. The office manager defended the doc and insisted we should still pay for the visit even though no exam was done because we left before that happened after we realized we could not trust their practice of "medicine". Beware of this practice, they are not competent "professionals" as they claim to be. No one should be trusting their diagnosis, especially if it involves any type of specimen or sample as they do no follow standard lab protocols......THIS IS YOUR WARNING!! **EDIT - Forgot to mention that there is a sign in the lobby stating they offer a $25 incentive for 5-Star reviews so take all the good reviews with a grain of salt as most are probably paid endorsements.

I will say location wise, this place is it if you live in Melissa. If you have a puppy or kitten…read morethat first visit is affordable if you don't tack on everything else. The Vet herself was nice, the guy that was helping and at the counter was nice, but my kitten did not care for him. He seemed stoned, and I've never had her act this way. They said she was agitated, but after we left she was fine. I did start going to the Allen location because they're open on Mondays, and they have a great staff and my cat isn't agitated over there.

They were attentive, considerate and conscientious!…read more I have a new puppy who had an ear infection! They got us in very quickly and provided excellent care! Great Tech and loved the Vet!

Affordable and straight to the point. I'm so relieved to have found this vet. Our English bulldog…read moreis in great hands now!

I can't say enough good things about this vet. We started using them when we moved here round 5…read moreyears ago. They have always given us and our Golden Doodle Gracie the best in care and attention, and always done so with the compassion and care of a small town clinic. The remind me of the small vet office in the town I was raised in. Good job guys.

Dr Kline is so incredibly knowledgeable. I trusted him with my sr dog (10 yr ) of teeth cleaning. I…read moreknew teeth needed to be pulled and such. I picked him up and you couldn't even tell he was bothered by the teeth surgery and cleaning. My heart was relieved. Ty Dr Kline

Total Care Animal Hospital has been taking care of our fur babies for many years. From our English…read morebulldog, Jojo, to our three Dobermans. The doctors and staff are great! Hilda, our newest rescue, was seen by Dr. Mira and was very happy to get some snacks for being a good patient!

They really care about your dog and those they rescue. If you want to board your pet or adopt a pet…read moreand I've even seen some cases where pets get surrendered. These people are awesome and really love animals.

We have taken our dogs to Lone Star Dog Ranch for seven years and have always had exceptional…read moreexperiences with them. The staff are friendly and helpful, and answer all of our questions. When we pull into the parking lot the dogs know where we are and get excited to get in and greet everyone - staff and boarders alike. We love that they post pictures each day on social media as well as on the business website so we can check in and see what our babies have been doing. Our pooches are always tired when we pick them up, but are happy and healthy and clearly had a good time. I cannot imagine ever taking our dogs anywhere else.

Unfortunately the communication between the staff and the doctors that run the clinic has declined…read more Several issues the past few times when boarding. They do not document communications and charge for services that are not needed. Very disappointed in the service at this stage and now have to find another vet.

Took care of our dog and stayed after to help us find the right location. They stayed concerned…read morethroughout the process and were extremely helpful.

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

When I called it's just an automated machine telling me to call the McKinney location. Really…read moremisleading and a waste of time with someone in an emergency when you're not actually open 24 hours.

From the owner: At 24 Hour Vet in Weston TX, We help pets live long, healthy and happy lives. We deliver the best…read moremedical care for pets and the best experience for pet owners around Weston. Our veterinarians, technicians and other pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medications ensures that all our patients in Weston, TX receive the best in preventive and healing care. 24 Hour Vet in Weston TX has been Weston is first family-owned, 24-hour animal clinic. We treat cats, dogs, exotics, and pocket pets in Weston and surrounding area. With our local locations, our fully-staffed animal hospitals maintain the highest standards to keep your precious family members healthy and happy. From routine annual visits to major surgery, we care for your beloved pets in a compassionate, loving environment. Our state-of-the-art facilities and highly trained, expert staff ensure that you receive the best medical care, a speedy diagnosis, treatment and recovery plan. At 24 Hour Vet in Weston TX, We have the reputation of being Weston is good animal clinic. We understand that it’s often a difficult, emotional time when your pets are ill or injured, and our veterinarians and staff are always there to offer a gentle hand. You can count on us to treat your pets as if they are our own. For any questions or to schedule an appointment please call our Weston Office at 9727523040

We had to bring my son's beloved dog, Beau, to the vet on a Saturday evening. Being new to the…read morearea, we relied on reviews to find the right place -- and I'm so thankful my son chose McKinney Emergency Veterinary Clinic. From the moment we arrived, Dr. Taylor Williams and the entire team showed incredible kindness, compassion, and patience. Dr. Williams was gentle and sincere as she explained Beau's condition, and though we already knew the news wasn't good, she made a heartbreaking situation a little easier to bear. When it came time to say goodbye, she treated Beau with such love and tenderness, as if he were her own. It was an incredibly difficult evening for us, but the staff were phenomenal -- comforting, understanding, and supportive through every step. We are so grateful for their compassion and care during one of the hardest moments a pet owner can face.

We had to bring our chihuahua in for an emergency and she ended up having to be hospitalized for 18…read morehours for AHDS. From the moment we arrived, every single person we interacted with was truly amazing. They undeniably saved our dog's life, and she is now back home and feeling 100% like herself again. I called frequently throughout the night of her stay for updates on her condition, and not once did they ever make me feel like a bother or inconvenience. They were patient, kind, and reassuring every time. Tech Renae (unsure if thats how her name is spelled) was truly the highlight of our experience. She was unbelievably knowledgeable. Most of all, she treated us like family and cared for our dog as if she were her own, with so much love and compassion. We will forever be grateful to this entire team for what they did for our baby. Thank you thank you thank you