We recently made the agonizing decision to put our beloved dog down. We contacted Gray, as we are…read morenew to the area and had a wonderful experience with them and our younger dog who had an eye issue. Not only was Gray extraordinarily compassionate and kind to my husband, who took our dog in- but we received such a sweet sympathy card from them in the mail. I bawled, my kids bawled, my husband bawled. That seems like such a small thing, but it meant the world to us. Dr. Gray and her staff are helpful and understanding and I have nothing but lovely things to say about how they care for animals and the people who come through their doors.

Wonderful- we absolutely love Dr Gray! She is the best! She also has an office in Honey Grove.read more

Had an emergency need with our dog. We had been customers for years. Calling them from ER vet and…read morethey were 100% not helpful. Acted like we were a pain. Did not get back to us in timely manner. They did not come through when we needed them. We will be changing vets.

When you call and tell them it's an can't use your dog can't use her back leg they say sorry we…read moredon't have any appointments available until next week. They obviously don't care about animals just money

Friendly and competent staff. Took great care of both of my dogs. I highly recommend.read more

Where have you been the three years I've suffered without this type of compassionate care. I am…read moreZiggy Stardust. I had a rough accident that required stitches and on First visit they treated me like a queen. I got first rate care quickly, and my bill was less than expected. I think my Parents are happy.

I will never forget how sweet and caring they all were while they found cancer in my 13yr old…read moreYorkie and a month later he passed and they were just so heart warming sweet. Never have I trusted a vet so much. She was very transparent, professional, and caring. I will never forget how sensitive and warming they were the day we put my yorkie down. If you feel like you can't trust most vets, you can definitely trust this one!

I made an appointment for vaccinations and exam for my cat. I was very nervous because we hadn't…read morebeen to the vet in years, but Dr. Johnson was so patient and kind with my cat and everything went super smoothly. It was such a great experience!

Amazing staff! So friendly & took the time to meet with me & thoroughly answer my questions. They…read moretook such great care of my Charlie and were so loving with him! Great experience!

I loved the vet himself. I don't really remember his name. Although what made this experience…read moreterrible and painful was the lack of sympathy from the vet techs who did my dogs bloodwork. I took my chihuahua in for a UTI. And at first they were trying to bill me 900 dollars which is absurd. But, it was the lack of care for my dog which made this awful. My dog has no teeth, so her tongue hangs out. My senior dog is very sensitive and doesn't do well with people besides me and my boyfriend, and I told them that. But when they took her back to do her bloodwork, which was very painful for her, all I could hear was the techs laughing and laughing at her while she was crying and screaming. It was already an emotional time for me, since she was peeing blood I was expecting the worse. And hearing them laugh and make fun of my dog while she is in pain, was a huge stab to my trust of this establishment.

Amazing vet clinic! It's is very clean and the staff were extremely helpful! My vet tech (Amber-…read moreAMAZING!) took time to review both if my pets medical records. She also explained to me what the vet would complete during the exam and told me the cost upfront which I greatly appreciate! It was very reassuring to feel like the clinic took the time and interest in caring for my pet rather than a rushed in aWould highly recommend this vet clinic if you're looking in the Celina area. Thank you!

We had such a great experience at CVH! Dr. Platt was so hands on with our pup and even helped us…read moreget this big girl back in the car too! They truly went above and beyond to make us feel confident and secure in the veterinary experience. Professionally answering every question we had- taking care to treat us as friends and not just clients. The clinic itself was staggeringly clean and well designed. The staff was so welcoming too! We will definitely be back and are so glad we found this place!

Last night my dog, Blu, was involved in an accident at the groomers. It was pretty awful. I…read moreimmediately took him over to UrgentVet in McKinney. I am so happy that I did. The staff there from the moment we got there were 100% attentive to him and myself. They began by helping me get Blu out of my car. The initial exam by the Vet was as thorough as I would give on a human patient when I was a medic. It was in no way rushed, it was done methodical and not rushed at all. At the end of the initial, before anything else was done, Blu was given pain meds so he would have some relief right away. Blu needed to have blood work and x-rays. The techs that did this were as amazing as the vet. Everything was done with the focus on what Blu could tolerate. Again, not rushed at all. I could tell that it calmed Blu down and he felt cared for. Thank goodness nothing was broken or displaced. Blu just had soft tissue damage. We were given medication for pain and swelling. I can not even begin to say "thank you" enough to the staff here. They took amazing care of my Blu and also of me. You guys were amazing!!

I am extremely disappointed with the care my 13-week-old puppy, Oreo, received at this urgent care…read morefacility. Oreo suffered a broken leg and was brought in for immediate care. After paying $678 for evaluation, X-rays, and medication, we were told he needed surgery that would cost between $4,500-$5,800. While I understand surgery may be the ideal treatment in some fracture cases, my concern is how he was handled after diagnosis. My puppy was sent home with a painful broken leg and no splint or stabilization whatsoever. I specifically asked about a splint and was told it would make things worse. That meant I went home with a 6.3-pound puppy who could not stand, repeatedly fell over trying to use the bathroom, and had absolutely no support or protection on his injured leg while I was trying to figure out how to pay for surgery. The very next day, I sought a second opinion from another veterinarian. They were able to realign his leg, confirm placement with X-ray, and apply a full splint for approximately $400. My puppy immediately had better support, safety, and comfort. I understand that different veterinarians may approach treatment differently, and I understand surgery may still be needed. However, I cannot understand sending a tiny puppy home with a completely unstable fracture and no stabilization. I left feeling like the focus was far more on expensive surgery than on immediate care, comfort, and practical support for my puppy. I hope this review encourages the clinic to reconsider how situations like this are handled in the future

After a bad experience at another vet in the area, we tried this vet. We had an amazing vet where…read morewe lived previously so there were big shoes to fill. That being said Dr. Stead has been wonderful with our doberman. So wonderful we'll also be bringing our 11 year old Boston terrier in too. We haven't experienced any over the top billing or rudeness from the front desk. Costs do increase everywhere and that likely includes veterinary medicine. The front desk was actually very pleasant and caring. The vet techs are also very caring along with the student shadows. So far, I'm happy with the level of care for my babies and the cost seems on par with what we've paid elsewhere.

Five years ago we moved to Celina and took our two 10-year-old dogs here. We live 25 minutes out in…read morethe country on back roads, and our dogs had bad hip issues and traveled poorly. The original vet was awesome, but he left. When one developed incontinence, we made an appointment. We were told to bring fecal and urine samples--resulting in two 60-ish people chasing a dog around with a pie pan. They took blood and promised results in 24 hours, but we had to wait 3 extra days while our dog messed up the house. The receptionist blocked us from getting updates because the vet was out until Monday, and no other vet is allowed to step in.The prescribed medicine made our dog stop eating, caused severe diarrhea, and triggered a full-on seizure. When we called, the receptionist gatekept again, demanding a new appointment and more samples. I stopped the medicine, and she immediately improved. At the clinic, the vet ignored everything but the seizure and wanted to run a battery of tests. When I said it was the medicine, she treated me like an idiot and claimed the drug didn't cause seizures. I looked it up online myself; seizures, collapse, and inability to walk are explicitly listed manufacturer side effects. The vet then brought up liver/kidney damage with other drugs and asked if we considered "Quality of Life." My wife was furious. To top it off, they never even asked for the fecal and urine samples they demanded. We just kept our dog outside. Later, our other dog (now both 14) had trouble walking. We called, went through the same rigid appointment/sample routine, and were given a list of drugs that could damage organs. We agreed to try Galliprant. The clinic charged us 43% more than Chewy's prices. When we asked the receptionist for a written prescription to fill online, we were blocked again and told the vet was unavailable and that they needed updated lab work. We dealt with this for six more months as their health declined. When we exhausted all options, we made the heartbreaking decision to put them down. The person my wife spoke with on the phone promised a gentle experience: they would sedate the dogs, let us say goodbye, and we could leave while they handled the rest and brought them to our truck. We made the appointment, had a party, and everyone said their goodbyes. The actual visit was a nightmare. The tech and the vet aggressively demanded a full history and wanted to know "what changed," forcing my wife to painfully rehash everything. I guess it was not our place to decide. After an argument, they finally agreed to proceed. Instead of the peaceful transition promised, they gave the first dog three shots on the floor, confirmed her heart stopped, slid her body out of the way, and did the second dog right in front of us. Then they just left us in the room with our two dogs' bodies. When they returned with bags, I told them we were leaving and would meet them at the truck.This was the most miserable, heartless experience ever. We are so glad we never have to go back.