Service Advisor Joseph M. did an amazing job. Great communication to keep me informed throughout…read morethe process. He was very helpful to handle my transportation needs. Will definitely return for any future car services.

Great service and great customer service. Ricky was very clear and very helpful through the whole…read moreprocess. Will be coming back for any future work needed on my vehicles.

I came here from Utah for vacation and stopped here because we had an oil leak on our drive out…read more Ivan was SUPER helpful and checked everything out found the leak and readjusted the issue at no charge. Saved me from having to purchase an oil change and make my vacation even more expensive which was very kind and considerate. Everyone was super friendly and this was honestly one of the best car trouble experiences I've ever had. 10/10 staff with positive attitudes. Come here if you live here or even if you don't. They will genuinely help you.

I called the same day I was wanting an oil change and they were amazing with communicating clear…read moreexpectations of getting my services completed given their current availability. They got me in and out within 30 minutes and it was a very reasonable price compared to if I were to do it myself. Highly recommend checking out this place if you are in need of getting your car serviced!

Been coming here for a few years. No muss, no fuss, quick reliable service. Went in for oil change…read moreand they were courteous when suggesting a flush due to some metal bits in the oil. They're always busy for a reason!

Just got an oil change from this place. Felt very ripped off. I have a ford edge they told me I…read moreneeded synthetic oil (I don't and it's not the recommended). Then they charged me twice for the removal of a skid plate when I don't have one. They clearly wrote down I have a turbo 250 eco boost..... I don't it's a basic ford edge. Normally this would be a 40$ oil change and it came out to 75$. Just as a girl going into a car place you will get taken advantage off and will not feel safe.

I had such an incredible experience at Valvoline Instant Oil Change today that I had to share it…read more From the moment I pulled up, Scott and Alex completely set the tone with their professionalism, energy, and genuine care. They didn't just rush me through the process--they actually took the time to walk me through everything, explain what they were doing, and made sure I felt comfortable every step of the way. Scott was extremely knowledgeable and confident, breaking things down in a way that made it easy to understand without feeling overwhelming. Alex matched that same level of service with great attention to detail and a positive attitude that made the whole experience feel smooth and stress-free. You can tell these guys take pride in what they do, and it really shows. What stood out the most was how much trust they built in such a short amount of time. I drove away feeling confident that my vehicle was in great shape and that I was taken care of by people who genuinely care about their customers--not just the job. Customer service like this is rare these days, and it absolutely deserves recognition. I'll be recommending this location to all my friends, family, and colleagues without hesitation. Scott and Alex--thank you both for going above and beyond!

The crew was on top of it. Friendly, knowledgeable, and thorough. Fast oil change service. Coupons…read moreaccepted the price was to be expected.

I've been to both their Downey and Anaheim locations, and my experience has always been great. I…read morehonestly don't understand some of the complaints about pricing because I've experienced the complete opposite. Their prices are some of the best in town, and they've always been honest with me. They never try to charge for services that aren't needed or work they didn't do. Unfortunately, people are often quick to leave a review when they're upset, but not enough people take the time to share their positive experiences. I felt it was important to do so because businesses like this deserve recognition for their honesty and great service.

I called for a alignment estimate. I was answered right away by the owner. Price was good. Better…read morethan any other I asked around. The whole is nice and friendly. So I recommend them to have work done. Now my car rides a lot smoother.

I have brought my girlfriend's SUV to Frank a few times in recent months and wanted to write an…read moreupdate. One visit was to troubleshoot the air conditioning, which was barely cool at best. I was hoping it just needed a Freon recharge. After checking the A/C system, Frank confirmed that the Freon was just low and everything else looked good. Luckily, her older car uses the newer, less expensive Freon. I just hung out while he recharged the system, and it was ready to go about 20 minutes later. The cost was only $150, money well spent to get ice cold air conditioning back. The most recent visit was to troubleshoot a service error code and ABS and brake warning lights. I was hoping this would just be a sensor on one of the wheels, but Frank said it looked like the main ABS ECU unit was faulty. Given the potential cost of the repair, it didn't make sense given the value of the car. I appreciated his honest opinion. He said there was no charge, but I still tipped him for his time because he always takes great care of me. I have tried a few other shops in the area over the years, and had initial good experiences. However, they all eventually gave me an estimate I knew as wrong, or didn't do work they said they did. I've been going to Frank ever since, and trust him 100%. If you need a top notch mechanic, Frank is your guy!

So glad I found this gem of a business. Frank was super friendly and honest. He took the time to…read moreexplain what was the best route to take care of my car. Pricing is fair for the quality of work and service, will definitely be coming back here.

I've taken my Land Rover Discovery here for a few services and have always had a good experience…read more The owner and Service Technician seem very honest. I'd recommend this place to anyone!

Had them change my oil and cabin filter a few months ago, and this week I decided to change my…read morecabin filter myself and this is how they installed it originally. It was bent in, the center of the filter looks unused.

This place is the best. Q was the person that helped me out with my wife's tires. This bunch from…read morethis branch of big O definitely know what's what. I'll be back with my car next time. You guys rock!

I hit a curb and got a flat and had my car towed here because it was the closest tire shop…read more Obviously already having a really bad day but I guess I looked like dollar signs to them because somehow I walked out paying over $1600. They told me I needed a new set of tires so I should just replace them all. I told them I just got my tires 2 years ago from the dealership. They said the dealership sold me tires that were in storage for 2 years before I got them (pointed to the date of manufacturing) and that warps the tires due to being in the sun and whatnot. Lucky for me they had a great deal on 4 tires for $1100. Why didn't I question any of this? The guy seemed very nice and I was so stressed from having a flat tire and blocking traffic for 30 minutes and very frazzled so I just agreed. After about an hour the guy tells me I need new front brake pads as they've worn down to 1mm. I told him I just got new brake pads one year ago. He shakes his head and tells me whoever installed them must've given me poor quality brake pads or I'm an aggressive driver. I tell him I'm not interested but he keeps insisting telling me if I didn't replace them now it would cause "metal on metal" and destroy my rotors and I would be causing way more serious damage which would become costly. Did I want to pay a few hundred dollars now to replace the pads or thousands later because I didn't do what I was supposed to? I don't know anything about cars. Don't even know what brake pads look like at this point and he's talking fast and showing me the pads and acting extremely concerned about my welfare and last thing I wanted was another big expense so I agreed. I asked him to take pictures of my pads with my phone which he did and while they're fixing my car I called up the place that originally did my brakes and of course they defend themselves. Who am I to believe? I Google some pictures of worn brake pads to compare to the pictures of my own and what I saw on my car, and it really looks to me that my original brake pads look quite new! I estimated that the part I'm actually supposed to measure was about half an inch just based on what I actually saw in person while he was talking fast and taking the pictures, which Google tells me is actually equivalent to 8mm! I get upset and ask them to bring my old brake pads out and I want them to measure and show me exactly where it's 1mm and of course they bring out pads that look nothing like my picture. I told them these don't look anything like what's in my picture- they're not my pads and also not 1mm- they were 2 or 3 but still way thinner than what I had just seen on my car and in the pictures. It also took them a long time to find my brake pads even though they just took them off. It was at that point I realized they were complete liars and I wasn't going to get anywhere with them at this point and I was made a fool. Then they tell me they're getting my new pads from some warehouse and it'll be here soon. Of course before I signed the papers they told me all the parts were already there and should be done quickly. I asked them why are parts being delivered when they said all were in stock?! Oh because they meant the parts are here locally in Southern California. Lies after lies. I can go on but I'll stop here. It isn't just the fact that I got scammed into getting new brake pads and possibly new tires, but also the fact that I probably had legit pads in there already and they might have replaced it with $hitty ones because at this point I would expect no less from this place. They prey on women and elderly (I saw an elderly man in a walker come in crying about having paid for 4 new tires but they only replaced 1 and left him with 3 old tires. I don't know how and if that was resolved so won't comment more on that). I also notice there are some five star reviews here from people who came in to get a new tire but also left with new brake pads much like my own situation. They're probably giving 5 star reviews not knowing they were talked into replacing perfectly fine brake pads. Save your money headache and the feeling of being gaslit up your a$$ and go elsewhere. I've attached a pic of my pads- you be the judge.

Car looks brand new again! I took my car in to get the mini…read moreauto detail special for $170. Zack was the person who took care of me. Very nice and welcoming took a look at my cars condition before leaving it with him and then paid before leaving. They have a separate cashier office. There is plenty of places to sit couches inside and sitting outside. I opted to drop off and pick up later. Zack called when it was ready and it took about 3 hours. I don't have the before pictures but I haven't had a full detail on my car since I got it 2 years ago. So, it was definitely needed. Highly recommend I love the results already am getting compliments from Friends and family.

Updated to a 1 star based on the rude response from the owner:…read more Kal A. - comparing prices of a hand car wash to a 5 star restaurant while providing fast food level service then taking a dig at my budget shows your lack of comprehension, compassion, and customer service skills. You're overcharging your community and doing BAD BUSINESS which has nothing to do with MY budget. Your employee did NOT provide any other option when I came back to question the price. In fact, he started showing me previous receipts with you charging double compared to other car washes. There are multiple comments complaining about your prices so adjust or don't. Either way, you'll never get another dime from me. Good luck, Kal A. With a poor leader like you, Fullerton Car Wash will need it. Original Review: I'm from LA and was in the area when I so desperately needed a car wash. I pulled in and was told a hand car wash was $60 and I was flabbergasted at the price. I paid it and the wash was decent but it was in NO way worth $60. Especially when you can get the same car wash in LA for half the price. I'd you're in the area and absolutely need a car wash go for it but I'd drive the extra miles for a better wash at a lower price.

Pedro was very kind, communicative and knowledgeable. I took my crv in for an alternator…read morereplacement. He did a checkup on my belts and general diagnostic.The mechanics working with him are very good guys! The price was fair and the service was fast. I recommend this shop. I've been taking my car there for the last 10 years and have recommended to my friends.

Pulled up to get air in my tires!!! The owner quickly came out to see me. Although he was working…read moreon another vehicle. Asked for my keys , got right to it!!! said there was no charge!!! The young lady in the office refused to charge me. So , I left a little tip($) Thank you so much Anaheim Service Station!!! You saved the day!