I'll start with the fact that the guy who helped me was cool, answered my questions and got me a…read moretruck quickly. They had the truck and van I wanted in the parking lot but when I asked to rent them I was told they weren't available so I had to get something bigger/more expensive. I know this is a company policy and not the location but I hate that you not only pay per mile but you also have to return the truck with the same amount of gas you got it with. The truck definitely wasn't inspected or cleaned after use because there was trash left in the cabin when I got in. Chips on the floor and a deodorant cap in the cup holder. The seatbelt was stiff and hard to put on. Everything else was good.

We bought a lot of furniture on Saturday and decided that it would be more time and cost efficient…read moreto rent a uhaul. Of all the places my husband tried to get a truck the size we needed, this was the only one who had it. The reservation process was quick and easy. The only snag is that they close at 1:00 pm on Sunday, but we made it. This truck rental is actually located in a storage company, but have a ton of trucks, vans and even truck pulls. It is located in McNab rd off of University dr. The picking up process was also easy, the only thing that we were iffy about is that they take a picture of yoir drivers license. It must be a hassle because the clerk kept apologizing and telling us that is a uhaul thing and he has nothing to do with it. Other than that, everything was A-OK. Great and convenient location, lots of vehicles and a clean and nice office.

I wish I had the experience that the prior reviewer had. I would not recommend this place in North…read moreLauderdale, Florida. I had reserved a trailer days in advance, only to find out it was not available at the time of pick up, or even on the same day for that matter. Nobody bothered to contact me to let me know in advance, so I could change my plans. Poor customer service. Not a reliable place. Will never return.

Needed a covered trailer. I usually rent from UHaul. Moving your belongings at the end of the month…read moreis some times slim pickings for a 6 by 12 covered trailer. Finally found U Pack N Move U Haul in North Lauderdale. The gentleman that answered the phone for the company was named Robert. I have never spoke with or dealt with a more professional, helpful and knowledgeable representative of this company than this gentleman. It was such a pleasure dealing with this man. He hooked me up in a few minutes and I was out of there! He made me feel like a valued customer ! Very happy with his service and trailer. I highly recommend this UHaul location and Robert! 5 Stars!

Moving is always a daunting experience. If you're doing it yourself, having to deal with heavy…read morelifting, protecting walls, the posible damage of your possessions, etc. should already be stress enough. But on top of that, when moving, most of us non-truck drivers, have to deal with an added headache - having to rent a truck. I'm happy to say that last part wasn't that being of a headache because I walked into the right U-Haul. The guys at this particular location on Oakland Park in Sunrise were extremely helpful, quick, and to the point. Most of the process of renting the vehicle and signing papers is completely modernized and done through an app. The fleet of trucks the keep are clean and well kept. The one I ended up with was easily maneuverable, was properly taken care of and, being one of the smallest trucks in their fleet, allowed me to drive into a covered parking lot in my building without any trouble. The price is also quite reasonable. As usual you also have to pay for miles driven and fill up the truck when returning it, but even with that renting a truck from them seems way better than going to the competition. In conclusion, I highly recommend this particular location. The guys at the front desk will definitely take good care of you, make your experience as easy as possible, and take off part of the stress often associated with moving.

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I was looking for a new storage unit and was unsure of which size to choose, taking several days to…read moredecide during a time of comparison shopping with other storage companies, and the office rep Cody was very patient with me and bent over backwards trying to help me. The man deserves a raise!

We reserved a F150 with tow capability and that had 2 flat tires and no gas so we received a "…read moreborrowed" Dodge Ram with a bumper pull and it forced us to get a 2" ball at Uhaul. It had less than a 1/4 tank of gas. I returned it with almost 1/2 tank of gas. It had an old taco chip in drivers side door so was not clean. This had nothing to do with Anna who was exceptional. But we did not get what we asked for which is completely on Uhaul. I mean, come on! The Ford truck was turned in on the previous Saturday with 2 flat tires and no gas ? We won't be coming back to this Truck rental facility again, that is for dang sure! We rented from 10 thru 13 April 2023.

I've been a customer at this location for the last 8 months, and the entire staff here have been…read morenothing but professional, kind, and helpful. Maintenance on the rentals are also required and regularly taken care of.

Great experience here! I was nervous about coordinating my drive to NC on top of the drive itself…read more(16 ft truck with a car carrier trailer) and Charles was sent down to earth by the Penske gods themselves. Totally put me at ease and was super helpful. Ive used Uhaul in the past and I usually get this truck with a ripped interior patched up by duct tape made in the 80's. I received a 2018 Penske truck with 3k miles and drove like a dream. I'd highly recommend Penske and this location in the future

From the owner: Save Up To 20% When You Reserve Online Today!read more

Awesome I came here to rent a motorcycle trailer and it was all there as expected no issues with…read moreanything and the trailer was in great condition to haul very reliable and great for a quick weekend trip to bring your bike I will definitely be doing my motorcycle trailering needs from here.

I always's get great service at this U Haul location, Nice people to deal with…read more. and it's the best place to rent storage from.. Thank you

The service was scheduled on the day and I liked that the lady offered to give me a car since she…read moretold me that for the installation of the product that I had ordered to be installed, it would take approximately three hours, I did not accept because I preferred to wait but she was very cordial of her part offering me a vehicle so that I would not be waiting in the place for so long is an excellent service thank you

I have rented a U-Haul truck at this location before and just as last time, this time we had…read moreabsolutely no problems. Scrap that, we did have a little bit of a discrepancy with the gas they marked the truck having versus the amount of gas the truck actually did have. But you cannot get something like that past my husband and he was able to get it fix it right away. We are not moving or anything we just wanted a truck to pick up some doors I order at Home Depot and other building materials that would have been too bulky for just a pick up, and Home Depot's truck rental is by the hour and there was absolutely no way we would've been able to get everything we needed in that little bit of time, so this worked out great. We actually kept the truck until the next day and bought some more stuff we needed in the morning. And a grand total was under $50. They have a lot of trucks. Chances are you will find what do you need available, and they also have a storage facility on the premises which I was told to tell everyone I know that the first month is free LOL The lady who helped us the day of the rental was very helpful, very informative,and very nice. It was a painless process. I am definitely using this U-Haul rental again

Horrible customer service. No one answers the phone. "NO…read moreONE," approaches with a smile. "NO ONE," approaches period. Lazy employees who could care less about the customer. I give a "F"for Margate Uhaul.