Great selection and prices. Dave was quite helpful and courteous. A must visit if you want quality…read morefurniture at great prices. An advance warning, there are stairs to maneuver for those who may have mobility limitations. See ya soon, Dave!

Lots of used furniture for reasonable prices. No air conditioning, so don't go on a hot summer…read moreday. One of the owners seemed cranky, might be because of the heat, but I walked away from a piece because of the attitude.

I had a great experience with Johnny Janosik. When I went into the store, Kelly, the General…read moreManager greeted me warmly. Once I told her what I was looking for (I am preparing to move into a newly constructed home), she put me in touch with Deanie the designer, and JoAnn the sales rep. Thanks to Kelly, JoAnn and Deanie I was able to furnish the first phase of my furniture plan. Deanie and JoAnn worked to ensure everything "fit" the space in terms of style, color, and size. They're so well prepared that if you come in with your floor plans and paint colors they will make everything just "work." You won't be disappointed with the Dover team!!! Note: There may be delays with shipping due to supply chain issues due to COVID, but they're very upfront on whether the item(s) is in stock. If you ask, you can focus just on what is in stock.

I got a lift chair from them need to be repair.Aug up to now still waiting October 19. On…read morepairs.Dont no when it will be fix.2o26yr.

I purchased a rug, sofa and ottoman Dec 2024. I paid $250 for the Goof Proof - 5 year warranty. At…read morethe end of August 2026, my dog vomited on the rug in a couple of places. We took the rug outside onto the patio and attempted to clean it with our carpet cleaner. The stain did not come out. In fact none of the dirty areas cleaned up. It is CLEAR the Goof Proof was not applied. Guardian Protection is the company that handles Goof Proof claims. They denied my first claim saying I did not submit it within the 30 days as stated in the policy. I submitted the claim THREE DAYS after the incident. I resubmitted a claim, well within the 30 day requirement, and they STILL DENIED it. SCAM SCAM SCAM. They gladly take your money and don't stand behind their product. When you pull up the original order, I can leave a review on the sofa and ottoman but not the rug. I wonder why. The $500 rug looks like crap. I contacted Bob's customer support and they wouldn't do anything. Just said they understand my frustration. I will not buy another item from Bob's.

I had a very disappointing experience at Bob's Discount Furniture in Dover, DE…read more I work long hours, so most of my free time to shop is in the evening. The store advertises hours of 10:00 AM to 9:00 PM, so I planned my visit accordingly. I arrived on Monday, July 6, 2026, around 8:15 PM. After about 10 minutes of looking around, a salesman greeted us. He was polite at first, but he was trying to assist us while also helping another customer. It was obvious multi tasking is not for him , and we never really received the attention needed for such a large purchase. Around 8:40 PM, the music was turned off. I was by the coffee and cookie station getting my child a cookie when a woman I assumed was the manager (dark hair in a bun) began putting away the coffee and refreshments. Loud enough for customers to hear, she told the salesman, "Yep, it's time to go home. Time to close up." The problem was that the store didn't close for another 20 minutes. Whether there were 20 minutes left or only 5, that's not how customers should be made to feel. The message was clear: they were more interested in getting everyone out the door than helping customers. Shopping for furniture is a major purchase that takes time, and once we felt rushed, we had no desire to continue. I completely understand that employees want to go home after a long shift, but if your posted hours say you're open until 9:00 PM, customers should receive the same level of service until 9:00 PM--not feel like an inconvenience because they came in during business hours. That interaction made me question what kind of customer service I'd receive after the sale if there were ever a problem. If customers are treated like an inconvenience before they've even made a purchase, it's hard to have confidence in the company afterward. We decided to leave without buying anything. The next morning we went to Ashley Furniture in the neighboring shopping center, where we were welcomed, never felt rushed, and ended up purchasing our living room furniture there instead. Unfortunately, Bob's Discount Furniture lost a sale because customer service ended before the store's posted business hours did.

This is my update after getting my Serta queen size Mattress. I must admit the mattress feels…read morebetter than what I have replaced. But as stated in my earlier review, I don't think customers should have to wait for over two weeks to get merchandise (especially something really needed, like a mattress) With all the Ashleys nationwide there should be a local warehouse that they can get merchandise from, maybe could cut down on waits?? I have decided that I will not buy from any place else with such a long wait time. So, I really hope this review helps. Patricia L

The service here was terriffic. The staff was knowledgeable and ready to go. Every one was very…read morenice and didn't try to push us into something we didn't want. We went in with a plan of what we wanted, and it was met, very easy. Mrs. Dorthy (I've bought stuff from her previously. She is the GM) and then Mrs. Candice were amazing and so very helpful. Highly recommend to go and chat up those two lovely ladies.

Had an issue at first, Janelle was very empathetic and helped me through it. Love their furniture…read morebut loved her customer service even more!!!

I am extremely disappointed with my experience with this furniture company. I purchased a bedroom…read moreset, and unfortunately, there was a strong, foul odor coming from the furniture at the time of delivery. I have now had the bedroom set for over two months, and the foul odor is still present. This is extremely frustrating and unacceptable, especially considering the amount of money I spent on the set. I expected to receive furniture that was clean, safe, and in acceptable condition--not furniture that continues to have a persistent unpleasant smell weeks and months after delivery. What has made this experience even worse is the company's customer service. I have contacted them multiple times to report the issue and try to get it resolved, but instead of receiving a clear solution, I have been given the runaround. I have had to repeatedly reach out regarding the same problem, and I still do not feel that my concern has been taken seriously. At this point, I am extremely frustrated. I should not have to continue contacting a company for months about an issue that was present from the day the furniture was delivered. I paid for a bedroom set that I should be able to enjoy without having to deal with a persistent foul odor. I would not recommend purchasing furniture from this company based on my experience. The quality of the product and, more importantly, the lack of meaningful customer service after the sale have been very disappointing. I hope the company takes this review seriously and does a better job of addressing customer concerns instead of making customers repeatedly chase them for a resolution.

Purchased custom Stickley furniture pieces, two chairs and a couch with the help of an in-house…read moredesigner. They came as expected, flawless, and will use them again. This is the only place I know about in the southern Delmarva area that has quality furniture. The staff is helpful without being pushy - nice balance. To save yourself some time, go to Mitchell's first. By the way, the Stickley couch is incredibly comfortable.

Nice people and beautiful furniture and decor!! Would highly recommend this business!read more

The workmanship behind my new dining room table is so stunning that it has lit up my home and makes…read morea statement the second you walk in the door and see this beautiful work of art in my house. I could not be happier with this magnificent well-made table, it makes me so happy that I am so delighted that I picked this company to work with. They are so easy to deal with, and have such an extraordinary selection of ideas for your project that you will return for more. Thank you Charlie, Mary and Marty! It is my favorite piece of furniture in my home!

Unreal. Do NOT work with these people for your hard wood floor. I left a what they claim to be a…read morenon-refundable deposit on 3/25 and have no date for install as of today a month later. They have nice furniture so stick to that. After not getting anywhere with Alex been working with Marty the owner who won't let me get a word in edgewise is telling me it's on me for why things aren't moving along and has been extremely difficult communicating with.

My favorite place to go to get wonderful deals. Very joyful staff go there to shop at least once or…read moretwice a week when family visits take them therefore, a field trip they come out buying many great things.

We like this store but the aisle get kinda tight, you never know what bargains you'll find here. It…read morelooks kind of run down inside but all in all its good stuff cheap.

Really really happy with the aluminum awning Callaway installed on my new Trex deck. Very solid…read more------- A+++ workmanship!

Customer Service very poor with this outfit.. Purchased a recliner from them and was told that…read moredelivery would be on Monday 7/10/23... Called about noon time to try to get some timing for delivery and was told that delivery would be between 4 & 5 pm.. Sat waiting all day long and recliner was never delivered and never received a call from Customer Service that chair would not be delivered...

Scotia, Brandon & Rana were the upmost professionals and helped me and my wife when we moved to…read moreDelaware and needed furniture last minute! They walked the showroom floor with us several times over and made great use of our time and budget. Lifesavers!

I spent a large amount of money on furnishings my new home. The dining room set was shabby. Cheap…read morematerial for the chair's. Every one of them the seats, and backrests are Peeling. I was told,it was from "Normal Wear and Tear". It was only used for holidays dinner,and or large family dinner. I paid extra for the insurance. Furniture is less than 3 yrs old. I'm a senior citizen, and can't afford to go buy new chairs. They do not stand up to their promises. Hope this helps with your buying from here