I recently purchased a 2012 F-150 from Bill Smith at PPO and had a great experience. I'd been…read moresearching for a truck that met my specific criteria and he had a close fit. Bill, Cindy, and team worked with me to ensure a smooth transaction and to address the few concerns that I had. I would be happy to do business with Bill and PPO again.

Bill Smith has been in the Car Business for 40 years. After selling BIll Smith Ford a few months…read moreback, he has opened a boutique pre-owned location in Southern Pines. We just bought a 2013 Ford Explorer and the entire transaction could not have been more satisfactory. National surverys say thaty many people would rather have a root canal than visit a car dealership. Come visit Bill Smith and see the difference.

(If I could give 100 stars, I would!)…read more Let me just say this: I was trapped in an absolute NIGHTMARE lemon of a 2025 Hyundai Tucson Blue Hybrid. Total disaster -- constant issues, endless stress, and zero peace of mind. I honestly thought I was stuck. Then I walked into Leith Honda Aberdeen, and everything changed. Ken worked patiently with me, never pushy, just calm and supportive through the whole process. Tim was beyond amazing -- thorough to a fault, making sure every last detail was explained, every concern addressed. And then there's Mat the manager -- this man went above and beyond to make sure I was taken care of and that the deal actually worked in my favor, not just theirs. That kind of leadership sets the tone, and it shows in the whole team. They pulled me out of that lemon nightmare and into a gorgeous, reliable CR-V Hybrid that has been nothing short of life-changing. I went from daily anxiety to complete peace of mind the moment I drove it off the lot. Leith Honda Aberdeen didn't just sell me a car -- they gave me back my sanity and restored my faith in dealerships. Ken, Tim, and Mat deserve 100 stars out of 10.

On short notice we got an appointment for the next day to repair a tire that was discovered by our…read moretire pressure notice on dashboard. Repair was completed in less than an hour and was relatively inexpensive. David Belle was very helpful and did an excellent job on our repair.

I usually come here for the service department, I have been to fords all over and can honestly say…read morethis is the best and ONLY ford that's genuinely worth your money and time. John from the service department, is a very respectable, professional and kind individual. He definitely deserves a raise for his patience. I've had some terrible experiences with ford dealership but the service here is exceptional.

Good luck getting your vehicle serviced in a timely and appropriate manner if you get stuck with…read moreJon as your service advisor. I brought my truck in to look at a piece of mirror that was broken in May. 3 months later, turns out the order was never placed for a new mirror, and the warranty work was never submitted. The service advisor Jon lied and said the mirror is on back order. It took having someone talk to the service manager to have them order the mirror. Mirror somehow shows up next day. But the warranty is denied even though the truck was bought like this. Massively disappointment. I'd avoid this place for all service and car buying.

This is a follow up review from my purchase in February 2026. I traded a vehicle for a new RAM…read moreBighorn and paid cash for the balance. The finance guy asked if he could do a soft credit inquiry. I assumed because I was writing a check, didn't really understand the reason but, it was a soft inquiry so no harm, right? So yesterday, I checked my credit, as one does from time to time, and discovered they had actually done a hard inquiry which dropped my credit score. Not only should the credit check not have been done, soft or otherwise, since I was paying cash, but someone's job should be called into question. Harsh? Not at all! Sadly, this reinforces the stereotype about car dealerships. Now don't get me wrong, I have excellent credit and, with the drop, I'm still well into the 800s but, that's not the point. The point is having someone look you in the eye and lie to you.

I worked with Josh Mendiguren and Jamar Key on service to my 1998 Jeep Cherokee for a major tune-up…read morethat included a drive belt replacement, brake inspection/fluid replacement and a 4 wheel drive inspection/fluid replacement. In addition, I replaced all 4 tires and had a multi point inspection. The results are exceptional. The car has not performed this well for years. The communication and professionalism was outstanding and the cost was reasonable for the work performed. I have relied on Leith Jeep for many years and have never been disappointed. I recommend them to anyone who is looking for an honest, competent and reputable dealership to work with. Five stars!

Great, honest customer service. Won't go anywhere else from now on. Found problems Toyota service…read moredid not.

So I needed a brake light replaced, Jason said everyone was at lunch, but he came out and replaced…read moreit himself. Said I needed 2 new tires, he ordered them, made an appt to get them done next week, and he put in the book the price for the tires and the brake light to be paid on my next visit. Unreal service-this place is the only place I will take my cars. Thank you!!!

Edit to add: Thank you to Tom Benison who went above and beyond to remedy this for me. He probably…read moredoesn't want me to publicly share as others may request however, I feel he needs recognized and while my last visit was horrendous, today he came and picked up my vehicle, took it into the shop and had the work done, then returned it home for me. I'm so grateful for him. In the past anytime I went in and had him as my service advisor things are good...unfortunately anytime I have someone else well, things go south....thank you for getting this done for me Tom! Below review was 1 star...I upped to 3 ..Tom deserves 5 Avoid this service department at all costs. I've been coming here since we moved over 2 years ago. It has substantially gotten worse. Today I spent 4.5 hours there only to find out nothing -NOTHING- was done to my vehicle. The wrong part was ordered and the other they didn't even have. I'd done my part by getting the service covered by Kia, calling to ensure all was in order, only to waste half my day there and be LIED to when I asked after an hour over the time I was told it'd be done what was going on and they said the tech was just going over everything to be sure it was right - LIE! They didn't do anything...fine I get mistakes happen and the wrong part was there but why waste 4.5 hours and not be above board in the first place. I don't trust them at all and like another recent review said they over recommend service as well as it being more expensive. It's also a horrible place to wait - not much seating, loud music, loud noise etc. a lot of people seem to work there but obviously nothing gets done.

I had a very frustrating experience with this dealership while trying to purchase a vehicle…read more I was provided multiple out-the-door price quotes in writing, $34,572. Later, the price jumped to over $37,000. I was then told the vehicle could only be purchased for about $36,600 if I financed through the dealership, even though all information was already provided and correct. This was especially frustrating because I already had bank approval for financing and had arranged for someone to take time off work to help me complete the purchase before the pricing changed. Refusing to honor a written quote under these circumstances felt misleading and unprofessional. Only one employee admitted that the tax calculation for my state had been their mistake, which was a relief. However, the next person I spoke with didn't seem to care and continued giving conflicting information. At one point, I was told taxes were "my responsibility," despite being quoted out-the-door pricing. I also asked to speak with the general manager who supposedly approved the pricing, but was repeatedly told he was unavailable. During one conversation, a representative raised their voice, which was unprofessional. I was ready to purchase immediately if the quoted pricing had been honored. I would advise future customers to get a fully itemized out-the-door breakdown upfront and confirm all details before committing.

Absolutely great car buying experience. My wife and I came in looking to trade our Tesla and ended…read moreup purchasing two cars ( mid size suv and a truck), :) . John, our sales rep was fantastic, easy to work with, super patient and professional. We later met with Justin at finance, and he also was super nice, took his time and explained in detail everything on the contract. We love our new cars and will be back to GMC/Chevy in S,pines in a few years without a doubt. Thank you all and keep up the good work. Highly recommend.

I drove an hour to test drive a truck. I drove the truck by myself because the salesman was busy…read moreand all the others standing around were to busy smoking. I got my truck appraised and was insulted with the offer, the next day they called and went up on their offer 15k. I then tried working a deal and was communicating with a sales manager Alex at 10am. today, he said he would need to verify part of the deal with his manager and get back to me. I didn't hear anything until I text him around 4 today , he told me at that point the truck was sold, knowing I wanted the truck. I honestly wouldn't enter this dealership again with this kind of deception and unprofessional behavior.