Friendly and helpful staff. No pressure sales, they listen to what you want and try their best to…read moreaccommodate you.

This is an awesome dealership. No pressure and very friendly staff. Cory was such a big help to my…read morewife and I by keeping us well informed and truly looking out for our best interest. He truly helped me identify the quality of the 2014 Honda Civic right off the bat by his knowledgeable tips when test driving the vehicle. I will for sure be recommending this dealership to anyone I know that is looking for a car. They use a third party shop to do a inspection of the vehicle for you as well as ensure it's up on its maintenance etc. They provide professional and friendly service.

IF YOU are looking for a highly qualified | EXPEDIENT | extremely accommodating | understanding |…read moreknowledgeable person with the BEST PRICES for your local U-HAUL NEEDS... let me save you some time! YOU need look no further than the FAMILY AUTO MART off Yadkin Road in Fayetteville, "Mr. TIM OWENS". You will thank us later. Trust me! First of all, he MORE than accommodated my husband and I --- Mr. OWENS BLESSED US!!!! Not only once, but TWICE. He understood the struggle and the stress of ensuring we had the: RIGHT size truck, equipment necessary, having it rented timely due to our own constraints, having to work around their store hours, ETC...... Mr. Owens had ALL if this in mind and was not only efficient, but cut right down to the BLUF (bottom line up front) and this is something my husband and I appreciate whole heartedly! Mr. Owens also knew that provided there is an astronomically high demand of U-Hauls in the Fayetteville & surrounding areas, that trucks are very LIMITED. Especially the large ones. He explained everything in great detail, gave us the assurance we were desperately needing, and met our needs instantly. He called us early, saved us a few days of worry FOR BOTH of our trips, AND safeguarded our reservation with his personal guarantee. This is the kind of service that you just don't see anymore unfortunately, but IT IS with Mr. Owens. In a world where there is so much going on, everyone having their own dilemmas rushing back-and-forth, and life just life-ing. We have to remember we all struggle, we are all human. Life is not easy. That since covid hit in 2020, many companies and businesses have had a huge hit. Everyone has suffered the effects and we are not immune to how that impacts us. Be kind. Be compassionate. Be helpful. It will get you so much further in life, and that's EXACTLY the kind of personal attention we recieved from Mr. Owens. Time has only proven he to be consistent and resolute whenever we were in need. Don't waste your time with anyone else! Mr. Owens, thank you for your immediate call backs, follow-ups, and assistance through our moving challenges. We truly appreciate YOU, your stories (Podcast Tim lol), and your seemingly effortless strategy to make everything better again. HAPPY U-HAULING! Your Florida Buddies, The Mercer's

First, note there are 2 businesses with this name on this street. Apparently they are owned by…read morebrothers. I ended up buying my car from the lot closer to where Bragg Blvd split into Sycamore Dairy road. It was the best car shopping experience I've ever had. I got the keys to check out inside 5 or 6 different cars. I was able to test drive 3 different cars, and although it was at the higher end of my budget, it was exactly what I wanted and needed. The minor concerns I had, they were willing to add into the agreement. They even helped me with requesting the loan from my bank, because even tho they offered financing, they knew I could get a better rate somewhere else. So grateful to everyone who walked around with me, drive around with me, answered my questions, and truly answered my prayers.

This car dealership has overpriced used cars, high mileage and very high interest rates for the buy…read morehere pay here customer.

Great Experience Buying My SUV at Browns Auto World…read more To be honest, I was going to write a 5 star review regardless of whether we bought a car. Jason was awesome -- no BS, just straight to the point. He was honest, down to earth and made the whole process seamless. If I could give 10 stars, I would. The environment at Browns Auto World was relaxed with zero pressure, which is rare to find at a dealership. I never felt rushed or pushed into anything, and I walked away feeling confident and happy with my purchase. If you're looking for a place where the staff treats you like a person and not just a sale, go see Jason and the team at Browns Auto World. I'd absolutely recommend them and would definitely go back for my next vehicle.

Earnest is one of the worst salesman I have ever worked with. I was working with him on buying a…read morecar and the moment I got to the dealership he mentioned that the car was already sold and that I should be looking for "better looking cars." This is not a place that values their customers. 0/10 recommend.

this My second car I got from Hazzi A 300 hemi…read more & now a mustang He keeps a wide variety on his lot Good guy Good business

Hazzi was great. He worked out a great deal for me and I got a fantastic car! He was extremely…read moreknowledgeable and helped make it work with what I could do. I will definitely be recommending for now on

Can I give it zero stars? The owner is an @sshole. Plus my o2 sensors went out couple months after…read morecar was bought and of coarse that's my problem. The cheep skate probably just unplugs the battery to clear any codes so it passes inspection instead of doing the right thing.

Bought a car and less than 24 hours had issue, after hours of talking they picked car up and took…read moreto repair. They kept for 2 business days called and said car was repaired, picked it up did fine for 3 days same issue again they say we need to use 93 octane gas bs. I can't get anyone from upper management to call me back, this is grap we just want the vehicle in good running order we know it's used but you do want some use out of it before first payment.

Staff are very unfriendly. As soon as you walk in no one welcomes you and no one was at the front…read moredesk. After a couple of minutes the lady got to the front desk and stated that the promotion sent over mail was over even though it was received during the last day of the promotion.

I've bought 2 cars from EZ and that's exactly what it was, EZ!! Chris is such a nice guy and the…read morecars are all in great shape! I will refer people and buy from them again! 5 stars!!!

Was promise an extended warranty was told if anything wrong bring it back within 30 days and we…read morewill fix it well they lied when I came back on a safety issuereguarding the steering they basically told me it's my problem please do NOT give this dealership your business they will sell you a lemon and put it in a dress rate em negetive 10 as far as customer service goes. Piss poor customer service!

Rude staff; very poor customer service from the white guy with the beer belly today. Didn't catch…read morehis name because he didn't offer it. Won't be back to this shoddy one-car lot.

A++ Terrance and Mark made the process easy & pain free. Extremely bad credit due to divorce and…read morethey got me approved with no worries. In and out in 45-minutes!!

I've purchased many cars, but I can count on one hand the number of car salesmen who treat their…read morecustomers the way these guys do. My husband and I are expecting a little boy and we needed to get out of our mustang convertible, these guys got the job done! Thanks to Mr. Robinson and Tom! You guys are awesome and your customer service is second to none.

SLIMY, DISHONEST, UNCARING SALESMEN! I don't know where to…read morestart with this place. My husband and I were shopping for a car..dual military so we had our ducks in a row with money and credit, etc. We didn't want to deal with big dealerships and didn't want to travel far out of the town to find somewhere else (which is what we should have done!!) the salesmen are vultures here! I'm giving them two stars only because the cars they were selling were the only decent thing there! I was pregnant, and we needed a new car. They financed us, we signed, they signed and we drove off the lot, some what happy and exhausted after dealing with them. Two days later, they call us and say "there was a problem financing you guys you have to bring the car back" ARE YOU FUCKING KIDDING ME?! Who does that?! I've never heard of a car dealership doing that! Ever. Then they say "ok we will try to figure it out but if we don't you have to bring it back" so two days late after the first phone call they say "oh it's fine, we got it" then the bank calls us personally and says "no there's another problem" what the actual fuck?! I would never go back or recommend this place. They also screwed us on money! What jerks! They should be ashamed of themselves for screwing a family over and making such a damn hassle out of it. I also reduced the review to one star because that's how much this place pissed me off now that I've had to think of the story again. I also forgot to mention earlier in the review that during the financing situation I talked about above, they mocked and made fun of us! I remember clearly telling them face I face when we were so conveniently called back (during work!) to the office they said "you guys have to come by today! No exceptions." Excuse me? I work, my husband works full time-don't talk to me like that you guys made the mistake. Well when we got there I said "this has become a very stressful situation for us. How could this happen?" And my husband chimed in about it too saying roughly the same thing, they responded literally with a mocking smile and said "it's just a car guys, geez! Relax!" And laughed it off. Ok so now this situation is funny to you?! Me buying a car off your lot is hilarious now? And your "little" mistake with our money and credit, we are supposed to "relax"?! They just laughed it off. YOU COULD HAVE TAKEN SOME DOLLARS OFF THE PRICE FOR YOUR STUPIDITY! Seriously, DO NOT BUY HERE! Oh, and that's not it! The car we purchased had a cracked windshield and they gave us a letter from them stating they would have the windshield replaced on their dime within 60 days of purchase. No problem. Well of course, we just got our car and needed it badly so we didn't schedule it right away, then the next month my husband and I both had unexpected military engagements and missed the deadline (our fault since we had 60 days I guess) well I called them and explained what happened and asked if we could get it in for the replacement still (this was like on day 90) they said "No, we can't do that. We expect you to stick to the days we allowed no exceptions. They pay for it in advance." Oh really? If they pay for it in advance then what's the problem?? That doesn't even make sense! These guys are SLIMY, DISHONEST, UNCARING SALESMEN.