Only giving one star because the option isn't available for 0.
I usually don't write reviews, but with the blatant disrespect and regard I feel compelled.
DO NOT buy from here unless you have thousands more to pour into the vehicle within two hours after driving it off the lot.
We aren't local, actually we're 10 hours away. My husband found a truck at this dealership, bought the truck, which was reassured is Golden-absolutely perfect! Bought the flight there, got to the dealership, truck looked beautiful! (On the exterior) all good-starts the 10 hour drive home. NOT EVEN 100 MILES from this dealership, truck brakes down the first time at a gas station. Calls them up, he was told "you'll have to let the starter cool" an hour later he's back on the road. Two hours after that- 10pm at night on the highway outside Atlanta, truck fills with smoke, headlights go out, a burning smell comes into the cab. Truck doesn't start.
We have to have this vehicle towed now because it doesn't even turn over, at now 11pm, in a spot my husbands never been before, in a state he's never been before. He messaged a guy there who started ignoring his text messages (I have screenshots should anyone want more proof than my review) there was no hotel availability within two hours. So he had to sleep in this truck in a pep boys parking lot. 9am the next day, pep boys doesn't fix these trucks, no one around the local area does. So we now have to pay $1,000 to have it towed back to where we live (I also have receipts/copies of receipts for everything proving this is indeed true) also, myself and my 3&2 year old children now have to drive 6 hours ONE WAY to pick him up since he's now stranded because this truck they assured was "good to go" turns out to be a complete lemon. So an extra $500 for gas/hotel stay. We get back home. After taking it to a shop here, we have to RE WIRE the ENTIRE TRUCK!! A new wiring harness, That's $700. And we also needed a new starter, new alternator, header wrap, new gauge cluster, the starter brackets were missing bolts and headers were so lose they almost fell off. THOUSANDS of dollars blown because of this company's pure lack of care.
The ONLY POINT OF CONTACT we had during this emergency situation, was a guy who on Saturday "put his phone down for the day and forgot" and didn't get back to us until 9pm the following day!!! Completely ignoring our texts asking for help while my husbands stranded.
Icing on the cake? "It wasn't their fault" (I also have screenshots of this ENTIRE conversation I'll be happy to post!) and since they "really inconvenienced us" (what the guy said on the phone call) they were willing to give us $500-even though they "usually only allow $350 for situations like this" I
Unbelievable. This company is a complete scam. Take your business to jimmy on the side of road, you're guaranteed to get better service than this shit hole.
*I JUST received this check, and waited to post this review because we didn't believe they'd send it. But they did! First honest thing they did*** read more