1. Marks Auto

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Fayetteville, NC

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Marks Auto

3.7 (3 reviews)

Services - Marks Auto

Car buyers

Auto transmission repair

Routine automotive maintenance

Marks Auto Photos

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Sanford Imports

Sanford Imports

(36 reviews)

Do better sales team. Spring 2026…read more 1. Customer service lacking at the table. 2. Non-negotiable subscription fee for lo-jack, that they don't tell you about until they bring out the sales worksheet! RED FLAG. Made an appointment to test drive a newer used 2025 Honda minivan, gorgeous vehicle. Test drive went mostly well. So close to closing the deal. Would have loved that vehicle to drive. 1st red flag. Pointed out the rear air vent was broken (the horizontal vanes did not move together when manipulated) and the sales guy went in the back and said "naw, it's good and works".... It was broken and after asking he look it twice more and showing him he finally agreed it was broken. 2nd red flag. One key fob, tell the sales guy we "need" two for our family and he says that we don't need two... The stranger knows what my family needs?... Sales manager won't budge on a 2nd key. 3rd red flag. Mandatory subscription/ service /fee---- out comes the sales worksheet and tons of hidden items they tack on. One was removed and he didn't even tell me what it was, so clearly now I want to know what you were selling me. One was mandatory and they would not take it off. They put LoJack on the cars and it's not negotiable. NO thanks. 4th red flag. I talk with my spouse outside a few times about whatever I need to as husband and wife, and the sales guy has the bolts to tell us at the table that we should just not hide things from him and to talk with him more at the table. Crazy, crazy, my kid. Do better sales team. My business and money went elsewhere.

Joey and Jerdan (NOT the right way to spell that) were just great. Once it was established that I…read moresimply couldn't afford my first car choice we just moved on with no pressure and no embarrassment. The selection of good cars is so great we found one I could afford AND love. I thank the guys at Sanford Imports and I would surly recommend doing business with them.

Echo Park Automotive

Echo Park Automotive

(38 reviews)

Nothing short of 5 stars, going out to the entire staff of Echo Park automotive!…read more Nice and easy purchasing process, extremely happy with the entire staff. No hard sales, excellent pricing, I cannot be more pleased. That being said, I would like to specifically point out, the General Manager, Leo Bonilla. As I run my own company, I immediately recognized why he is in charge. You are only as good as the people that you work with, Leo went above and beyond, to ensure I will be a customer for life. I recommend to anyone reading this, before you shop anywhere else for your next car, this place will be the best stop you could make. I appreciate all you fine folks at Echo Park, thank you Mr Bonilla! Keep up the good work

I paid a $500 deposit to lock in a price, only to be hit with bait-and-switch surprise fees at…read moresigning. The car smells like a neglected gas station bathroom, even though I ozoned it, replaced the cabin filter, and bought an odor neutralizer. The engine had spray gunk all over it, there was clumped goop in the door pockets, stained seats. and sticky residue on the windows and tires. They didn't give me a physical key and it cost me $300 for a locksmith visit. The trunk works when it feels like it, and the glove box lighting module is shot -- or something worse. They immediately sold my contact info, and I've already been hit with a predatory "insurance replacement" scam. And weeks later, they still haven't processed my paperwork with the DMV so I can transfer my plate from my other car.

Marks Auto - carbuyers - Updated October 2026

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