WATCH - OUT. There is a Fake website acting to be this business. If you are redirected to this…read morewebsite--https://roberts-usedcars.com/ -- This is a fake store front. They tell you that they only accept Wire Transfer -- Google the picture of the car image first. a 1963 Impala I was looking to buy, the picture was all over the web for the past 4 years on many sites. The car was never in Fayettsville, NC. Also please note on their website if you go to the Yelp link - it directs you to a fake Yelp page with fake reviews - You will notice if you try the search area that nothing works -- Also if you look up Robert's Used Cars through Yelp there are no reviews until this one. This company also sent me an invoice and on the invoice has a vin #. The Vin # was not even real. Stay away from these scammers. I feel bad for the real Robert's Used Cars these guys are claiming to be.

From the owner: We sell used vehicles such as vans, trucks, suvs and autos. We finance on the lot. We have been in…read morebusiness since 1962. All vehicles have been state inspected and have clear titles. We are proudly accredited by the Better Business Bureau.

Friendly and helpful staff. No pressure sales, they listen to what you want and try their best to…read moreaccommodate you.

This is an awesome dealership. No pressure and very friendly staff. Cory was such a big help to my…read morewife and I by keeping us well informed and truly looking out for our best interest. He truly helped me identify the quality of the 2014 Honda Civic right off the bat by his knowledgeable tips when test driving the vehicle. I will for sure be recommending this dealership to anyone I know that is looking for a car. They use a third party shop to do a inspection of the vehicle for you as well as ensure it's up on its maintenance etc. They provide professional and friendly service.

First, note there are 2 businesses with this name on this street. Apparently they are owned by…read morebrothers. I ended up buying my car from the lot closer to where Bragg Blvd split into Sycamore Dairy road. It was the best car shopping experience I've ever had. I got the keys to check out inside 5 or 6 different cars. I was able to test drive 3 different cars, and although it was at the higher end of my budget, it was exactly what I wanted and needed. The minor concerns I had, they were willing to add into the agreement. They even helped me with requesting the loan from my bank, because even tho they offered financing, they knew I could get a better rate somewhere else. So grateful to everyone who walked around with me, drive around with me, answered my questions, and truly answered my prayers.

This car dealership has overpriced used cars, high mileage and very high interest rates for the buy…read morehere pay here customer.

I've purchased many cars, but I can count on one hand the number of car salesmen who treat their…read morecustomers the way these guys do. My husband and I are expecting a little boy and we needed to get out of our mustang convertible, these guys got the job done! Thanks to Mr. Robinson and Tom! You guys are awesome and your customer service is second to none.

SLIMY, DISHONEST, UNCARING SALESMEN! I don't know where to…read morestart with this place. My husband and I were shopping for a car..dual military so we had our ducks in a row with money and credit, etc. We didn't want to deal with big dealerships and didn't want to travel far out of the town to find somewhere else (which is what we should have done!!) the salesmen are vultures here! I'm giving them two stars only because the cars they were selling were the only decent thing there! I was pregnant, and we needed a new car. They financed us, we signed, they signed and we drove off the lot, some what happy and exhausted after dealing with them. Two days later, they call us and say "there was a problem financing you guys you have to bring the car back" ARE YOU FUCKING KIDDING ME?! Who does that?! I've never heard of a car dealership doing that! Ever. Then they say "ok we will try to figure it out but if we don't you have to bring it back" so two days late after the first phone call they say "oh it's fine, we got it" then the bank calls us personally and says "no there's another problem" what the actual fuck?! I would never go back or recommend this place. They also screwed us on money! What jerks! They should be ashamed of themselves for screwing a family over and making such a damn hassle out of it. I also reduced the review to one star because that's how much this place pissed me off now that I've had to think of the story again. I also forgot to mention earlier in the review that during the financing situation I talked about above, they mocked and made fun of us! I remember clearly telling them face I face when we were so conveniently called back (during work!) to the office they said "you guys have to come by today! No exceptions." Excuse me? I work, my husband works full time-don't talk to me like that you guys made the mistake. Well when we got there I said "this has become a very stressful situation for us. How could this happen?" And my husband chimed in about it too saying roughly the same thing, they responded literally with a mocking smile and said "it's just a car guys, geez! Relax!" And laughed it off. Ok so now this situation is funny to you?! Me buying a car off your lot is hilarious now? And your "little" mistake with our money and credit, we are supposed to "relax"?! They just laughed it off. YOU COULD HAVE TAKEN SOME DOLLARS OFF THE PRICE FOR YOUR STUPIDITY! Seriously, DO NOT BUY HERE! Oh, and that's not it! The car we purchased had a cracked windshield and they gave us a letter from them stating they would have the windshield replaced on their dime within 60 days of purchase. No problem. Well of course, we just got our car and needed it badly so we didn't schedule it right away, then the next month my husband and I both had unexpected military engagements and missed the deadline (our fault since we had 60 days I guess) well I called them and explained what happened and asked if we could get it in for the replacement still (this was like on day 90) they said "No, we can't do that. We expect you to stick to the days we allowed no exceptions. They pay for it in advance." Oh really? If they pay for it in advance then what's the problem?? That doesn't even make sense! These guys are SLIMY, DISHONEST, UNCARING SALESMEN.

Hello, We bought a really nice 1996 white Corvette at this dealership. This car was advertised on…read morethe Internet and we got a great price of $4,750 and the car runs great! We did some minor work on the engine and brakes to fix it up ourselves. The cars paint was redone by us to make it look good too and it was very little cost on us because we did it ourselves. This is good dealer to buy a car from especially a Corvette our favorite sports car!

I bought my first car there 20 years ago and had a great experience. Obviously times have changed…read more The most recent car I have purchased has had 2 major issues in 2 weeks! The Catalytic Converter less than 24 hours after purchase and the ECM 1 tank of gas after! They are refusing to repair the ECM. I have 3 teenagers trying to make it during a PANDEMIC and this business has 0 moral compass! North Carolina needs to join with other states and stop allowing the sales of "AS IS" cars by dealerships. https://www.change.org/ncasiscars

Update - after my initial review James from the Fayetteville store reached out to me to make things…read moreright. To his credit he did make things right. The shipping fee was reimbursed and also credited if I decide to purchase another vehicle. I understand things happen and I don't blame the Fayetteville store. I blame the corporation and the process. That being said I do feel that I will give Carmax a second chance. Original post - I reserved a car 2 weeks ago that was to be shipped from Ohio to Fayetteville. The delivery window has come and gone and I still can't get an update. Shipping fees are non-refundable even if the car hasn't moved. I feel like I've been scammed.

I paid $199 on 4/13/26 to have a 2024 KIA Telluride shipped from FL to Fayetteville, NC location. I…read morescheduled an appointment to test drive the vehicle today, 4/27/26. However, to my disappointment the vehicle was not in the condition pictured online. It had multiple areas with chipped paint on the front bumper, around the windows, and top of the vehicle. It has a large scratch on the plastic above the tire on the driver side going down the bumper. I questioned the salesman why this was not documented online or if it happened during transit why wasn't I notified. He advised it's a used car it's going to have imperfections. Online the listing only showed an imperfection for one of the rims. If this vehicle would have been accurately posted online I would have NEVER paid for shipping cost. This vehicle only has 12,XXX miles and 2 years old. I requested a refund for the shipping cost through corporate due to the way this vehicle is fraudulently shown online. I spoke with salesman at the Fayetteville location they informed me the manager did not see anything wrong with the vehicle. I informed him of all the areas I saw wrong with the vehicle. He stated he would go look and call me back. He returned my call a little later stating those are all signs of normal wear and tear on a used vehicle. They do not show those pictures online because it's normal. I asked him about the scratches. He told me good news he was able to get it off with his fingernails. He wanted me to come back to look at the vehicle. I advised him no way he got the scratches off with his fingernails. I felt of the scratches myself while viewing the vehicle. The scratches did not budge, paint was completely gone, and the metal of the car was showing. He stated he would not be able to refund me but could give me a $199 credit to have another vehicle shipped through Carmax. I explained I wanted a refund and did not want another vehicle shipped here. He refused the refund and stated they don't post all imperfections of cars online. The 360 pictures online are stock photos. They don't have access to take 360 photos. I explained in detail the other photos posted did not show the scratches on the bumper or chipped paint on the vehicle. This was my FIRST experience with Carmax and it will be my LAST. This is complete FRAUD to inaccurately represent a vehicle condition online. I would have NEVER paid to ship the vehicle here if I would have known the accurate condition. DO NOT SHIP/PURCHASE vehicles from Carmax. They are shady and do dirty business! No way he got those scratches off with his fingernails. I have attached pictures of the online post as well as pictures I took today of the vehicle. You can see for yourself how fraudulently this vehicle was advertised. Carmax should 100% give me a refund for its FALSE advertisement! If I could give them NEGATIVE STARS I would. They do not even deserve a 1 star! UPDATE 4/28/26: Carmax Customer Service REFUSED to refund my money. Will only provide a $199 shipping credit to have another vehicle shipped. They told me today they were able to buff the scratch off of the bumper on the vehicle. However, yesterday I was told they were able to use their fingernails to get the scratch off the bumper. So which one is it? Regardless the vehicle had a scratch, chipped paint, etc that was NOT documented online. Again, if the car was accurately posted online I would have NEVER paid to ship the vehicle. I have filed a complaint with the Better Business Bureau! DO NOT DO BUSINESS WITH CARMAX! RUNNN!

this My second car I got from Hazzi A 300 hemi…read more & now a mustang He keeps a wide variety on his lot Good guy Good business

Hazzi was great. He worked out a great deal for me and I got a fantastic car! He was extremely…read moreknowledgeable and helped make it work with what I could do. I will definitely be recommending for now on

IF YOU are looking for a highly qualified | EXPEDIENT | extremely accommodating | understanding |…read moreknowledgeable person with the BEST PRICES for your local U-HAUL NEEDS... let me save you some time! YOU need look no further than the FAMILY AUTO MART off Yadkin Road in Fayetteville, "Mr. TIM OWENS". You will thank us later. Trust me! First of all, he MORE than accommodated my husband and I --- Mr. OWENS BLESSED US!!!! Not only once, but TWICE. He understood the struggle and the stress of ensuring we had the: RIGHT size truck, equipment necessary, having it rented timely due to our own constraints, having to work around their store hours, ETC...... Mr. Owens had ALL if this in mind and was not only efficient, but cut right down to the BLUF (bottom line up front) and this is something my husband and I appreciate whole heartedly! Mr. Owens also knew that provided there is an astronomically high demand of U-Hauls in the Fayetteville & surrounding areas, that trucks are very LIMITED. Especially the large ones. He explained everything in great detail, gave us the assurance we were desperately needing, and met our needs instantly. He called us early, saved us a few days of worry FOR BOTH of our trips, AND safeguarded our reservation with his personal guarantee. This is the kind of service that you just don't see anymore unfortunately, but IT IS with Mr. Owens. In a world where there is so much going on, everyone having their own dilemmas rushing back-and-forth, and life just life-ing. We have to remember we all struggle, we are all human. Life is not easy. That since covid hit in 2020, many companies and businesses have had a huge hit. Everyone has suffered the effects and we are not immune to how that impacts us. Be kind. Be compassionate. Be helpful. It will get you so much further in life, and that's EXACTLY the kind of personal attention we recieved from Mr. Owens. Time has only proven he to be consistent and resolute whenever we were in need. Don't waste your time with anyone else! Mr. Owens, thank you for your immediate call backs, follow-ups, and assistance through our moving challenges. We truly appreciate YOU, your stories (Podcast Tim lol), and your seemingly effortless strategy to make everything better again. HAPPY U-HAULING! Your Florida Buddies, The Mercer's

I liked the way he called everyday to keep us informed on what they need to do. When they were…read morefinished, they cleaned my car inside and outside. They were very polite and knowledgeable. Before he called when he was finish, he made sure everything was done correct by inspecting the mechanic's work. I will recommend to others and return if needed again.

Advocate! Educate! Before walking into any dealership, not just Crosscreek…read more I worked with Carlos, nice guy, overstated what he was able to fulfill. Finance manager, white jerk, boldfaced lied. I do not consider myself the brightest crayon in the box but I am not the dullest either. Its a shame the dealership tried to get one over. Be upfront and truthful. I will end up buying a Subaru but not from Crosscreek.

I recently was in need of a new used vehicle. After scouring many websites/links, Fayetteville Auto…read moreBrokers was one of many that I decided to visit. They were the first one I visited and the experience was worthwhile. First, Gerald is very personal and provided good information with much details for the vehicles he had that was in my price range. Gerald explained the process his team does in preparing the vehicles and I was very impressed. He further explained the difference between two vehicles I wanted in much detail. I decided on a vehicle that was a little above my original price range because the mileage on the vehicle was very low for the age of the car. After making the decision, Gerald accomplished his paperwork in about 30 minutes and I had all the papers and was out of there very satisfied. No hard sell!!! I recommend them for anyone looking for a good used vehicle. Great customer service!!!

My husband purchased a 2012 Chevy Cruise (gold) on July 9th , July 13th , the car RAN HOT!! he…read morecalled the company they offered to have it towed to their trusted mechanic & it was still running HOT! after it being seen by the mechanic . he also waited til the next day to get his car after having it towed because it broke down at KFC , his car was still sitting in the yard wasn't worked on or looked at .They did not want to give him a refund or let him exchange the car . We have two kids one is 4 years old & the other is 5 months old . My husband is the only one providing for our family at the moment because I had to take time off for our baby. He needs to be able to have transportation to make it to work & back home . It's really unfortunate that they sold him the vehicle without making sure it was running perfectly First .