I came in looking for a Jeep and left with a Jeep! Brandon made the whole experience so easy! He…read moreknew the car inside and out, was patient with all my questions, and made sure the Jeep was actually a good fit for me. Also to add, the staff is so friendly and hands-on. 10/10 would recommend! thanks again. Introducing Demo

I had an excellent experience purchasing my vehicle here. From the beginning, my salesperson,…read moreRonny, was incredibly friendly, professional, and attentive to my needs. He took the time to understand my budget and helped me find a vehicle that was a great fit without making me feel pressured. I found a vehicle that I truly loved, and the only concern I had was addressed promptly before my purchase. Since then, I haven't experienced any issues, which gave me confidence that the team genuinely stands behind the vehicles they sell. What stood out most was the level of customer service. Everyone I interacted with made me feel valued and respected throughout the process. It was clear that they prioritize their customers and work hard to ensure a positive buying experience. Looking back, I am extremely happy that I chose to purchase my vehicle here. I highly recommend this dealership to anyone looking for a straightforward, professional, and customer-focused car-buying experience.

When I say above and beyond, Mark and his staff helped our family tremendously! Mark truly stands…read morebehind his vehicles. We came looking for a reliable car and that's exactly what we received. We will recommend this dealership to anyone in need of a vehicle!

Have bought several vehicles from here. No issues until this one - which happened to be the most…read moreexpensive. in June of 2020 bought a 2015 Ford Focus that had issues from day 1. Had to take it to dealer for some recall work (thankfully) on the clutch/transmission. Worked my rear off to pay off car early, however did not completely pay off because Mark owed me a sight shield and was unable to acquire one at the time of purchase and I wanted to still be under contract with him to provide this part, I felt if I paid it off he would not honor it. Mothers Day weekend 2021, car randomly stopped running. Just would not start. Had to have it towed home. Contacted Mark and the only help he would give me was the name and number of some mechanic. Contacted him, and based on the description of the issue, did not want to take the job. That's fine, because his estimate was outrageous! Had another mechanic come to the house to look at vehicle and he refused to take on the job as well due to it possibly being electrical issues and could turn into a rabbit hole...nice guy, appreciated his honesty. Fast forward to Nov 2021, finally had car towed to dealership, it was there for several months and their Master Mechanic had never seen this kind of issue (that's another story). Final payment was scheduled March 10, 2022. That is the day that Marks Auto towed my car out of the dealership with less than $300 owed. The fact that I had been hospitalized for COVID pneumonia and was out of work for almost a month meant nothing. To get the car back, Mark wants over $1k, when less than $300 was the remaining balance, on the day the final payment was due per payment schedule. Remember the sight shield? Never got that either. Car turned into a MONEY PIT, and Mark is very unprofessional, has a disgusting attitude, can be very rude and nasty - which is sad since he owns Marks Auto. He is an unfeeling sheister. And his office help rudely hung up on me. Will NEVER do business with him again.

Bought a great car. Treated very well & drove away happy!…read moreI will recommend this dealership!

Very shady business dealings at this dealership! We have a detailed text timeline on purchasing a…read moretruck. DL and insurance info already sent in, just waiting for them to clean it and get paperwork ready. We get a call while waiting for the 3:30 time agreed on that someone came in from an hour away and purchased the car... General manager was rude and his response was you should have bought it Tuesday?? Soooooo looking a Ford DO NOT go to Crossroads at Dunn- Benson! Shady ethics!!!

I've bought 2 cars from EZ and that's exactly what it was, EZ!! Chris is such a nice guy and the…read morecars are all in great shape! I will refer people and buy from them again! 5 stars!!!

Was promise an extended warranty was told if anything wrong bring it back within 30 days and we…read morewill fix it well they lied when I came back on a safety issuereguarding the steering they basically told me it's my problem please do NOT give this dealership your business they will sell you a lemon and put it in a dress rate em negetive 10 as far as customer service goes. Piss poor customer service!

This company is unprofessional in the real world. My friend was scammed. They repossessed her car…read more She was 4 days late on a payment. In the real, legal professional world, it's 30 days at least guys. I love NC but you are a stain on that beautiful state.. Yes, Covid has changed things but customer service and a delightful car buying experience should not suffer, it continues. People can leave the state after they buy the car. Not sure if Jim is owner but he cannot be bothered to call back. Some guy, 'Mr. I will relay the message, I'm just the messenger', hides behind the telephone. Do not expect a call back from the owner either. Perhaps they treat others in a professional, ethical and courteous manner, but not this time. We will look into BBB rating, look forward to more reviews YELP also and calls to Chamber of Commerce. When we get you on the phone, please expect to level up.

If your talking about great cars, prices and customer service Ride Time Inc is the place to go!!…read moreThey worked with me even though I had less than great credit and got me riding that day. Roger was a pleasure to work with and his industry knowledge allowed me to learn the steps I need to take to work on my credit situation as well. I plan on going back to him once the time is right. I recommend everyone to go see Ride Time Inc.... it will definitely be worth it!

The good, the bad, and the fixable. **if you are selling,…read morethey don't take POAs.** Buckle up, this will be a long one. By the end of it you might think I should have given a lower rating. Well. The good was just that good. The GOOD: Jenni. Saleswoman that greeted me when my appointment was running late. She got me started on selling my car. Pictures. Information. All the technical stuff. Here is how she became the star of her dealership. Even though I wasn't here job, she freely made time for me. Small talk. Shared tales of past car buys. How she had come to Mazda. Customers she had sold to, waiting for oil changes, came up to her to catch up. Wish her well. If I need a vehicle in NC, I'd buy from her. Ladies. Tired of being treated a certain way when buying a car. You've got an advocate in Jenni. Everyone else- she's a straight shooter. The BAD: called the night before and talked to Jordan. Told him my situation and said it would be a POA sale about 5 times on a 4 min call. Asked how early I could bring it in for an appraisal the following morning and he said 0900. Ask for Rob or Jordan. I showed up at 0855. Sat with Jenni for an hour. Rob was in a scheduled begging of the month managers meeting. (No sign of Jordan) So I was scheduled to come in when a meeting was already in place. Then. Rob picked up all the information Jenni had gathered and left to another office. 20 mins later he was back, where he then introduced himself. He stated that they [dealership] doesn't accept Power of Attorney buys. He was so sorry. And by the way they wouldn't have been able to match an offer I had come in with from another car buying source. They were 2k lower. Jenni said she was sorry for not knowing about the POA. WASTE of 3 hours. The Fixable: Train everyone in the building that you don't take POAs. Have no issue with you having a policy. Just better training. Second. Train people to take better appointments. I may not be in a hurry or have a full schedule, but some customers might not enjoy waiting an hour.

Nykale is amazing! He helped us today when looking for a vehicle! He answered all of our questions…read moreand took his time getting to know what we wanted and needed!

Brought my car there for transmission and it never ran again. they messed it up drove for about…read morethree miles and it started knocking and parker and josh wanted me to pay for the tow and to fix my car after they messed it up and the seats were all transmission fluid and they laughed about it they were supposed to put in new door handles that I bought and put two front ones in took off the locks and Insulation from the foor and told me I didn't need it and when I asked about the locks they said oh they probably didn't work anyway

Just moved here - looking for a repair shop that did oil changes- I was very impressed with the…read moreservice, and how customers of all kinda were treated. I'll be back!!

They were very understanding and helpful, as well as professional. They were able to answer all my…read morequestions and concerns. After 2 years with my first vehicle with them I decided to get a truck from them as well. I would definitely recommend anyone that is looking for a new vehicle.