These guys are noy your typical used car dealer....Although I bought another vehicle that was not…read moreoffered by them. I must say it was one of my best experiences dealing with a car dealership. Both the salesman and the owner did and offered all the help to try to help the customer. I bought a new truck is the only reason I did not buy from these guys but I will one day and hope you guys give 4042 a chance they are good people...

Super nice folks but they sold a car we were in the process of financing. It was a car for my…read moreteenage daughter who thought it was hers. They were nice enough to call and let us know that someone showed up with a check which, I guess, trumped our financing. Not a great experience for our kiddo who was VERY disappointed.

I have a MIni Cooper -Don and his crew can work on and fix any car make or model or body issue…read more Always at a fair and reasonable prices!!!! Take your car to Don - you will be more than satified with his workmanship and cost.

I have an old Chevy Tahoe that needed a rear main seal replacement, new struts, shocks etc…read more Hendricks estimate: $4,000 +. Don got it all done for $1,500. In case you have never worked on a car, replacing a rear main seal requires that you remove the transmission. Major work at a more than fair price. On the couple of occasions I've had work done he always tells me if you have any problems bring it back and we will correct it. Very honest. I guess the guy way back in 2013 with a bad review had a different experience than the rest of us.

A big thank you to Shumaker Motors Chris and Barbara Shumaker. i am very very happy with the…read moreservice i got. I saw a Toyota Van like i was looking for on FB Market place that Shumaker Motors had posted. I messaged Barbara and to my surprise she responded right back to me so very nice and not pushy at all like a lot of sales people are. I set up a appointmen for 10:00 this morning and i couldn't make it due to over sleeping. I messaged Barbara and told her that i woulden't be there at that time and i would be there later in the afternoon. Again to my surprise she was very nice to me. I got there about 3:30-4:00 and the Van was exactly like i wanted. Chris and i went on a test drive for about 20 minutes or so. For the first time in my life dealing with someone Chris encouraged me to really hammer down on the highway to check it out real good. I had already researched the reviews on the Van and knew what i was geting. To my surprise Chris was really up to date on everything about the Van and he was very honest with me. Believe me i have never met anyone as honest and professional as Chris and Barbara are. THEY treat and taik to you with respect and pride. You are a Valued Costomer. I will be going back in the morning to pick up my Van, I encourage everyone wanting a vehicle to go see Chris and Barbara. I promise you will be very happy. It was a Blessing from God that i saw the posting on FB Marketplace. Thank you again Chris and Barbara Shumaker. I am a very happy Customer and i will be Highly Recomending Shumaker Motors.

I love this place!!! They don't stop after you buy your car. They just keep on going. If you need…read morehelp finding some one to do some work on your car , like oil changes or a place to get tires or any of that. No worries just ask them and they will direct you to the write place. We just bought our 3rd car unseen. That's how much we trust them. We just told them what we wanted and they found it for us . Great white!!! They are our family now.

Professional job done with a 5-working day turnaround for nontrivial paint and body repairs. Tony's…read moreOffice Manager Vanessa kept me informed about the repairs progress and she called me - I didn't have to call her. The experience was one of Tony's achieving the Big Three for any Business: Quality Results, a Fast Turnaround, and at a Fair Price! A Five-Star Performance by anyone's standards. Smart people go to Tony's Paint & Body Shop in Coates, NC when they need their vehicles repaired.

What a fantastic, stress free experience. THIS is the shop you go to if you are in need of body and…read morepaint repair! Don't waste your time searching. Dallas and Vanessa were amazing. Everything was handled for us, we felt extremely welcome and at home. Well done to all! The work was superb, and we will absolutely be sending people their way! Already spoke with two people about their business, and it's workmanship and quality of service and I've only had my SUV back a few days. I've joked about it, but it really does look better than when I purchased it as a single owner certified pre-owned in 2014. It's a '13 Mazda CX-5.

I called on a Tuesday afternoon because I needed to drop my vehicle off Saturday morning to have my…read moretailpipe fixed that is separated from the muffler. The guy I spoke to over the phone said I could drop it off first thing Saturday morning. I have to be in at work starting at 1:30pm that day too so I asked if they will have it done before that. The guy said "oh yeah, we'll have it ready for you before then." I dropped it off that Saturday at 8:30am and received a phone call later around 10:30am saying that my vehicle was ready for pick up. I went in and the guy said if I was aware about the tire. Confused, I asked him "what about the tire?" and he said that there was a piece of fence stuck in it so they patched it. This is not what I brought the vehicle in for so I went outside to see if the tailpipe was patched and it was still separated! I went back in to inform them why I had brought my vehicle in originally and they had no idea what I brought my vehicle in for originally. They proceeded to inspect my vehicle to examine what needed to be done, got me a quote and said the muffler and tailpipe had to be fully replaced. I asked if they could do it that same day despite me having to go into work later. He said they couldn't get it done that day because they don't have enough staff and would have to order the parts. So not only was I charged for a service I never requested, my time was completely wasted, and the service I had requested over the phone was never accurately annotated/documented to ensure that my service was taken care of on my vehicle. Not to mention, if you don't have the parts available why would you tell me over the phone that my vehicle would be fixed that same day? Complete lack of attention to detail, communication, and consideration.

If I could give zero stars I would. Terry, the owner, asked me to drop my car off on Wednesday…read moremorning to get an alignment, state inspection, and help me figure out where the knocking in my front end was coming from. Wednesday 4:30 pm he says he didn't get to it but would get it in the morning. Thursday 5 pm he says he didn't get to it but he promised to Friday morning. Friday at 5 pm. He didn't get to it and says he might get it Saturday but they close at 1. At this point I'm highly irritated and say I'm picking my car up Saturday morning regardless of work being done or not. He says he's never had anyone ask for so much work (???) and never attempted even the alignment or state inspection. He had told me before I dropped it off to write down all the symptoms of the knocking, jerking when driving, and difficult steering problems and what has been done so far. I did. Apparently literacy is not one of his skill sets because he took my writing of what has already been done as things I wanted him to do....um NO! Too bad that his employees didn't understand the concept of a dash cam when they were in my car burping, farting, name calling other patrons, and going out for lunch! He said that all components were carefully checked but my car was on the lift for all of 4 minutes which would not have been enough time to remove and replace the belly plate,inspect all parts of the suspension and steering, and actually check anything. Again....dashcam proof. Stay far away!

I am a multiple repeat buyer of new cars/trucks from Ward Boyette and staff. Great family feel as…read morewell as great service facility. Price match/beat on new tires as well. Check them out. You know why you revisit any business...Repeat business is what Kenly Ford is all about!

I scheduled a service appointment through the Ford app on October 21, 2025, for November 7 at 10:00…read moreAM. The arrangement included pickup from my home, servicing, and return of the vehicle. I received multiple reminders leading up to the appointment, which reinforced my expectation that everything was confirmed. By 11:00 AM on the day of service, my vehicle had not been picked up. I called the dealership and was informed--rudely--that no one was available for pickup. When I asked if I should bring the vehicle in, I was told to do so. Upon arrival, the representative attempted to locate someone named Bobby, who never spoke with me. I was then told my appointment had been canceled because "someone called and canceled," which is completely inaccurate. The individual's demeanor was dismissive, unprofessional, and discriminatory. As a Hispanic customer, I felt I was treated differently and disrespected. The representative even smiled when I expressed my dissatisfaction, which made the situation worse. I requested to speak with a manager and was told there was no manager available. I then went to the sales department, where the sales manager listened to my concerns and attempted to assist. He confirmed that the service department could not accommodate me and assured me that the service manager, Jim Morgan, would contact me by Monday or Tuesday. This experience was unacceptable. Kenly Ford must improve its communication, honor scheduled appointments, and ensure staff treat all customers with respect and professionalism, regardless of race or background.

Great friendly customer service. Very knowledgeable and willing to share that knowledge. We…read moreconsigned Barefoot's to sell some of our cars and we have purchased vehicle

First they forgot a number or letter on my paperwork so I had to drive an hour and a half back to…read moreresign. Second I bought a truck with a sunroof that leaked and when I called about it I was told maybe you left it open. I understand buying a used vehicle it's buy it as is. I would have thought they would have been a little more helpful though.

Bought a great car. Treated very well & drove away happy!…read moreI will recommend this dealership!

Very shady business dealings at this dealership! We have a detailed text timeline on purchasing a…read moretruck. DL and insurance info already sent in, just waiting for them to clean it and get paperwork ready. We get a call while waiting for the 3:30 time agreed on that someone came in from an hour away and purchased the car... General manager was rude and his response was you should have bought it Tuesday?? Soooooo looking a Ford DO NOT go to Crossroads at Dunn- Benson! Shady ethics!!!