This company is unprofessional in the real world. My friend was scammed. They repossessed her car…read more She was 4 days late on a payment. In the real, legal professional world, it's 30 days at least guys. I love NC but you are a stain on that beautiful state.. Yes, Covid has changed things but customer service and a delightful car buying experience should not suffer, it continues. People can leave the state after they buy the car. Not sure if Jim is owner but he cannot be bothered to call back. Some guy, 'Mr. I will relay the message, I'm just the messenger', hides behind the telephone. Do not expect a call back from the owner either. Perhaps they treat others in a professional, ethical and courteous manner, but not this time. We will look into BBB rating, look forward to more reviews YELP also and calls to Chamber of Commerce. When we get you on the phone, please expect to level up.

If your talking about great cars, prices and customer service Ride Time Inc is the place to go!!…read moreThey worked with me even though I had less than great credit and got me riding that day. Roger was a pleasure to work with and his industry knowledge allowed me to learn the steps I need to take to work on my credit situation as well. I plan on going back to him once the time is right. I recommend everyone to go see Ride Time Inc.... it will definitely be worth it!

The nicest folks you could ever do business with. There word…read moreis there bond! Can't say enough nice things about these people. Check it out today.

Had a wonderful experience at Echopark. Not only was the process very smooth and fast, but our…read moresalesman Terry was incredible. Everyone we spoke with was great as well but Terry was thoughtful, honest, thorough and willing to work with us, everything you would want in a car buying experience you name it. Left with a new car and couldn't be happier! Would highly recommend Echo Park to anyone.

if I could give zero , I would…read more I live in Charlotte , NC. I went to their website and followed all instructions to buy online - declined any extras and got an OTD price of 25753. Paid 500 Credit Card Deposit and informed Echo Park I would drive from Charlotte to pick up. OMG - please worst experience in my 50 years of buying cars. Even though I had bought car online - declined all extras I was told that they MUST tell me about all options just in case I didn't understand. Presented me with a price of 33K. After much arguing they finally relented and presented with - a price. which was 700 above - after again back and forth, presented me with another price which did not match my purchases price after again backhand forth and a threat to walk away finally the manager got involved. I presented them with approval from Bank of America for car loan and went to bank to get cashiers check to be told I might as well go out to lunch because it would be a long time before they could finalize the deal because they had just agreed to price. Like WTF - I signed and left my deposit on website. so here we are hour 3 into this debacle. only for me to arrive with check and wait - you got it another 1 hour until someone actually gets back. Now I and my daughter sign tons of papers. Great - then we wait, you got it another hour and I am told we are all set. As I am walking out the door I am told there is a security violation and now I must present my Social Security Card - I'm like dude - I live in Charlotte, here is my REAL-ID from NC that proves who I am. no go. I say forget it give me back my 80% downpayment and screw you. No apology, no thank you , no sincerity nothing, All these guys care about is stuffing extra feeds down your throat. A waste of literally 12 hours.. Avoid like the plague.